Evans Halshaw - Citroen Doncaster レビュー 

498
TrustScore 5段階評価の4.5

4.4

Wheatley Hall Road, DN2 4PE Doncaster, GB


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5つ星のうち5の評価

Bought our 4 th car from Doncaster branch, had same salesman every time, Brett Chambers, he can’t do enough for you, very helpful with our paperwork, not as young as we used to be. He always go the ex... もっと見る

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5つ星のうち5の評価

Very warm welcome, staff friendly and professional. The service was completed and recording sent to me. Paper work completed and given. Comfy seating with hot drinks if waiting. A really good environm... もっと見る

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5つ星のうち1の評価

Purchased a car from here Nissan qashqui 2021 tekna in March paid £1000 for extra warranty car seemed great, when weather warmed up tried air con didn't get cold so took it in said they'd look at it ,... もっと見る

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5つ星のうち5の評価

From start to finish the experience of buying the Mini Cooper Sport was fantastic, efficient and totally without pressure. Zoe answered all questions, communicated excellently via email and phon... もっと見る

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企業情報

  1. カーディーラー

当該企業による記述

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

連絡先

4.4

優良

TrustScore 5段階評価の4.5

498件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(498)

過去12か月のレビュー数: 5,784

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

USED EVANS HALSHAW ON A REGULAR BASIS…

USED EVANS HALSHAW ON A REGULAR BASIS FOR OUR FLEET OF VANS.ALWAYS HAVE A SMILE ON THEIR FACE AND VERY HELPFUL.

2025年9月24日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hello Stephen,

We appreciate you taking the time to share your positive experiences with our team.

We are happy to hear that our helpfulness and service met your fleet's needs.

Evans Halshaw Customer Services

5つ星のうち5の評価

air bag replacement

did the the job asked so happy

2025年9月23日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hi Paul,

We're so happy to hear that our work met your expectations. 
Evans Halshaw Customer Services

5つ星のうち4の評価

Good experience

Comprehensive vehicle health check

2025年9月23日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hi Ugochukqu,

Thank you for reviewing us!

We appreciate you taking the time to do this and hope you have a great day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Customer care was very good

Costumer care was very good I didn’t have to wait around I received a call when it was ready

2025年9月17日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hi June,

We're happy to hear that you had a great experience with our customer care and the prompt service.

Evans Halshaw Customer Services

5つ星のうち1の評価

Poor service over charging and wrong diagnosis

Poor service
Unable to properly diagnose faults even with diagnostics machine
Charged me over £1500 fir work that didn’t sort the problem
Anyway then wanted to charge me another £2500 fir further work
Went to a small local garage who diagnosed and sorted the fault for £120.

2025年9月1日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hi,

We appreciate you taking the time to share your feedback.

We understand your frustration with the service you received.

We strive to provide accurate and transparent information to our customers.

We will review your experience and use it to improve our service in the future.

Evans Halshaw Customer Services

5つ星のうち1の評価

Appalling Service

I booked my car for 0830 a waiting appointment.

You claimed I hadn't and I was a drop in

You didn't start my car until after 11am, it was booked for 0830. You sent an apopointment for 0850. Which was a different time to what you told me over the phone.

You threatened to impound my car for non payment of bill when you were unable to take the actual payment from me. At this point I would have called the police to have your employees arrested for witholding my property from me. However you then found out that you were sending the bill payment to someoone else other than me at which popint I was able to make the payment. In fact I didnt receive the invoice until someone corrected your error,

My car was dirty inside after the work was completed and you made no effort to vaccuum it before i drove away.

I wont be returning for anymore work at your company without a police escort or a bailiff to remove goods to cover any loss I incur.

Regards

Derrick Bulmer

2025年9月15日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hi,

We appreciate you taking the time to share your experience.

We understand your frustration with the initial visit and the lack of customer care you received. We strive to provide excellent service to all our customers, and we are disappointed to hear that your expectations were not met.

We will take your feedback seriously and use it to improve our processes and ensure that all customers receive the best possible care.

Evans Halshaw Customer Services

5つ星のうち5の評価

Efficient and friendly

Friendly staff. Good progress reports. work completed on time at the pre advised cost

2025年9月11日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hi Alan,

We appreciate you taking the time to leave us this great review!

We're happy to hear that you found our staff friendly and the work satisfactory.

Evans Halshaw Customer Services

5つ星のうち4の評価

everything done as stated apart from…

everything done as stated apart from cleaning and sanatising

2025年9月11日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hi Linda,

We appreciate your feedback.

We're sorry the cleaning fell short and will address this to ensure a better experience next time.

Evans Halshaw Customer Services

5つ星のうち1の評価

They could listen to there customers…

They could listen to there customers more,and do what they say for what you pay for.

2025年9月10日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hi Kelly,

Thank you for getting in touch.

We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.

If there is anything we can help with, please email service.followup@evanshalshaw.com

Kind Regards,
Evans Halshaw Customer Services

5つ星のうち5の評価

Airbag replaced quickly

Airbag replaced quickly. Staff friendly and free coffee. Decent coffee too.

2025年9月9日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hi Russell,

We are happy that the airbag replacement was quick and that you found our team friendly.

We appreciate your positive feedback regarding the coffee.
Evans Halshaw Customer Services

5つ星のうち5の評価

Great service friendly staff

Great service friendly staff work completed on time will definitely use again

2025年9月5日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hi Jan,

It's wonderful that our staff was friendly, and the work was completed promptly.

We appreciate your return!
Evans Halshaw Customer Services

5つ星のうち5の評価

Really friendly and helpful staff

Really friendly and helpful staff, I have 2 Peugeot's which I have serviced at Evans Halshaw Doncaster and the staff are always polite and helpful.

2025年9月5日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hi Paul,

We're happy to hear that you find our staff friendly and helpful.

It's great to know you've had positive experiences with us.
Evans Halshaw Customer Services

5つ星のうち5の評価

Great customer service

Great customer service, extremely knowledgable about cars and services available. Ben was Incredibly helpful too!

2025年9月4日
自発的なレビュー
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hi Sam,

We're happy to hear that you received great customer service and found our team knowledgeable.

We appreciate you acknowledging how helpful Ben was!
Evans Halshaw Customer Services

5つ星のうち4の評価

Recall issue dealt with quickly and…

Recall issue dealt with quickly and efficiently. Experience spoiled by a lack of customer parking.

2025年8月29日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hi,

We appreciate your feedback and are glad the recall was handled well.

We regret the parking limitations impacted your visit.
Evans Halshaw Customer Services

5つ星のうち5の評価

Very helpful and quick

Dropped car off for initially whole day from 9.30 to 3.30 was done by 10.30 and rang me straight away to say car ready. very quick and excellent service

2025年8月18日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hi James,

We're happy to hear that you received such quick and excellent service!

We appreciate you taking the time to share your positive experience with us.
Evans Halshaw Customer Services

5つ星のうち5の評価

Car was a recall brilliant service fast…

Car was a recall brilliant service fast and efficient

2025年8月15日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hi Craig,

We appreciate you taking the time to leave us this great review.
Evans Halshaw Customer Services

5つ星のうち5の評価

Great customer service from start to…

Great customer service from start to finish with Lucas.

2025年8月16日
自発的なレビュー
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hi Max,

We are happy to hear that you had such a positive experience with Lucas.
Evans Halshaw Customer Services

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