Bought our 4 th car from Doncaster branch, had same salesman every time, Brett Chambers, he can’t do enough for you, very helpful with our paperwork, not as young as we used to be. He always go the ex... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Bought our 4 th car from Doncaster branch, had same salesman every time, Brett Chambers, he can’t do enough for you, very helpful with our paperwork, not as young as we used to be. He always go the ex... もっと見る
企業が回答しました
Very warm welcome, staff friendly and professional. The service was completed and recording sent to me. Paper work completed and given. Comfy seating with hot drinks if waiting. A really good environm... もっと見る
企業が回答しました
Purchased a car from here Nissan qashqui 2021 tekna in March paid £1000 for extra warranty car seemed great, when weather warmed up tried air con didn't get cold so took it in said they'd look at it ,... もっと見る
企業が回答しました
From start to finish the experience of buying the Mini Cooper Sport was fantastic, efficient and totally without pressure. Zoe answered all questions, communicated excellently via email and phon... もっと見る
企業が回答しました
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
当該企業による記述
Every Day Low Prices
Wheatley Hall Road, DN2 4PE, Doncaster, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service i would highly recommend and appreciated . For replacement of air bags in my car . Thankyou 😊

Evans Halshaw - Citroen Doncaster からの回答
When I got there I told them that the music was far too loud as I suffer a lot with headaches. I did tell them and only reply I got was it was quite compare to it usually is. You guessed it they didn’t turn it down.

Evans Halshaw - Citroen Doncaster からの回答

Evans Halshaw - Citroen Doncaster からの回答
Visit was for a service and replace Cambelt.
Car came back with jobs done and washed and hoovered.
There are a couple of advisories so will get it booked back in for that too shortly
Thank You

Evans Halshaw - Citroen Doncaster からの回答

Evans Halshaw - Citroen Doncaster からの回答

Evans Halshaw - Citroen Doncaster からの回答

Evans Halshaw - Citroen Doncaster からの回答
Went for service and i raised 2 faults with the car had car for 2 days and said everything was done the faults were not done at all so i rang service department next working day and was ringing in all for 5 hours and 2 hours the next day. In the end i had to physically go to the garage. I raised the concern about phone situation and the faults and he said were not answering the phone because of a recall on some cars no apologies just ignorant. He also assumed that work needed would not be covered by warranty so i will be contacting motability to raise this concern after this auful experience in 2 months i am due to change car with motability but guess what it will not be with another peugeot disgusting customer service

Evans Halshaw - Citroen Doncaster からの回答
Very expensive compared to regular repair shops. I wasn't happy that my wheel locking nuts were left rolling about on the front seat instead of putting them back inside the plastic case which they had broken. Also, my service book was left just thrown on the seat instead of putting it back in its folder! Just hope the work on my car has been done properly but I have no way of knowing that. Just losing confidence in this dealership!

Evans Halshaw - Citroen Doncaster からの回答
Replacement airbag under vehicle recall efficiency and good service

Evans Halshaw - Citroen Doncaster からの回答
Really good service from reception staff and my car was dealt with very quickly and the problem found by the service team

Evans Halshaw - Citroen Doncaster からの回答
Thank you Frank and Alan for everything you have done to help and support me with buying my new car.
You have explained everything clearly, thoughtfully and you have. Een amazing.

Evans Halshaw - Citroen Doncaster からの回答
Got my car with everything explained in a clear and in a quick time

Evans Halshaw - Citroen Doncaster からの回答

Evans Halshaw - Citroen Doncaster からの回答
Got a lovely car in great condition however paint was splashed on my car down a substantial area between purchase and collection. This shouldn't happen and should be spotted at preparation. I will wait to see how long/if this will be put right. Very pushy with added extras but I guess this is part of their job.
No admin charges unlike some other dealerships so that is a plus. Place had lots of choice and sales advisers friendly. Showroom clean and tidy.

Evans Halshaw - Citroen Doncaster からの回答
My experience with Evans Halshaw Citroen Peugeot Doncaster regarding a recent car purchase has been incredibly disappointing and is now escalating towards legal action due to the company's complete disregard for consumer rights.
On 22nd May 2025, I purchased a Citroen C3 1.2 Pure Tech PLUS Euro 6 (s/s) for £12,991.00 plus additional policies. This car was advertised on Autotrader as having one previous owner, yet upon receiving the V5 document, it clearly stated it had three previous owners. This is a blatant misrepresentation and significantly impacts the car's future resale value.
What is even more concerning is that we have since learned the dealership was aware of pre-existing starting issues with this very vehicle. We understand a previous lady had bought the car, experienced starting problems, and the dealership agreed to buy it back from her. Why was this not fixed, and why was the car then sold to me with these unresolved defects? The fact that your sales advisor emailed us an alternative C3 just 6 days after our purchase agreement strongly suggests the original problem was never resolved and resurfaced during the car's servicing (which we note was outside the recommended warranty period).
Since taking ownership, I have personally experienced the car failing to start on 5 separate occasions. This confirms that the fundamental defect remains unresolved and the vehicle is not reliable.
The Consumer Rights Act 2015 ('CRA') clearly states that a car dealer must supply a vehicle that is 'as described,' of 'satisfactory quality,' and 'fit for purpose.' Due to the misrepresentation regarding previous owners and the persistent, unresolved starting defects, this vehicle does not meet these conditions, putting Evans Halshaw in breach of contract.
Crucially, as these significant defects occurred within 30 days of purchase, I am legally entitled to reject this vehicle and demand a full refund of the purchase price. I formally requested this in a letter on 15th June 2025, sent directly to D***** M********* expecting payment within 14 days.
Despite a previous complaint letter on 5th June to Sales Manager C********** S*********** (who has failed to respond or return calls), and a message sent via Eva Halshaw's online website on 12th June (with a promised call on 15th June that never materialised), the company has utterly failed to address this critical issue.
I demand an immediate resolution and full refund within the specified timeframe. Please be advised that if this matter is not resolved within twenty-eight days from my letter of 15th June 2025, I will have no alternative but to commence legal proceedings to recover all losses incurred and will also be reporting your business to Trading Standards and the Motor Ombudsman.
This highly unsatisfactory experience, marked by misrepresentation and a failure to uphold consumer rights, makes me strongly advise others to exercise extreme caution when dealing with this dealership.
NOTE - FULL MANAGERS NAMES HAVE NOW **** OUT, AS THE COMPANY WANTED MY FEEDBACK REMOVED AS I HAD GIVEN MANAGERS NAMES! MAYBE THEY SHOULD BE MORE INTERESTED IN TREATING CUSTOMERS FAIRLY AS PER CUSTOMERS LEGAL RIGHTS!

Evans Halshaw - Citroen Doncaster からの回答
I was served by a kind and helpful man called Ben at Evans Halshaw, and I couldn’t be more pleased with the experience. He took the time to explain everything thoroughly and answered all my questions with patience and clarity. Ben also managed to get me a great discount on my car cover and secured a brilliant price for the car itself. His customer service was outstanding from start to finish. Highly recommend!

Evans Halshaw - Citroen Doncaster からの回答
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