Just finished buying an ex demo Ford Puma GenE. Really nice vehicle and a really decent price. Got a good value on a part exchange. Dealt with Tahmid over the phone initially and then face to face on... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Enquired online, spoke to sales rep and received video on which salesman said car immaculate apart from couple scuffs which he personally pointed out on rear of car, he confirmed would all be sorted... もっと見る
企業が回答しました
Couldn’t recommend this business more! We had a fantastic experience part exchanging and purchasing cars with Euan, he went above and beyond throughout the process. Highly recommend!
企業が回答しました
fantastic service from the guys at evans halshaw ford burnley. particularly the salesman Calum, who went above and beyond. got myself a lovely little fiesta at a cracking price. taking the 3 year... もっと見る
企業が回答しました
企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
Eastern Avenue, BB10 2AP, Burnley, 英国
- 01282 425991
3.9
ほぼ満足
436件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Van repairs
My vehicle went into the service department with a fault. The vehicle was new, I had it for ten days. It took five days before they even looked at the vehicle to diagnose the problem. Getting through to the service reception on the phone was very difficult. The service department in general is very understaffed.
2024年5月10日
Evans Halshaw - Ford Burnley からの回答
Hi,
Thank you for getting in touch and sharing your honest feedback.
We’re sorry to hear that your recent experience hasn't met your expectations – please be assured that your feedback has been passed on to the management team.
Evans Halshaw Customer Services
Always professional
2024年5月30日
Evans Halshaw - Ford Burnley からの回答
Hi Bernard,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services
Ryan was Super Helpful
We dealt with Ryan he was super helpful going through all the various options until we agreed on the one right for us.Filling in and signing the paperwork was easy,Ryan was on hand to talk us through. Our new car was delivered today on time by a lovely young man who talked me through the essentials...Dealing with Evans Halshaw has been a pleasnt experience...no surprises
2024年5月31日
自発的なレビュー
Evans Halshaw - Ford Burnley からの回答
Hi Lucinda,
Thank you so much for taking the time to review your experience with us.
Ryan will be absolutely thrilled that you have rated them so highly!
Kindest regards.
Evans Halshaw Customer Services
My car was picked up and delivered…
My car was picked up and delivered after a recall on a couple of things. It came back nicely washed and shining and front footwells hoovered. The man who collected was really lovely. Overall a great experience.
2024年5月28日
Evans Halshaw - Ford Burnley からの回答
Hi Rebecca,
Thank you very much for the 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Evans Halshaw Customer Services
Evans Halshaw - Ford Burnley からの回答
Hi Rich,
Thank you for the review, it is very appreciated.
All the best from the team at Ford Burnley,
Evans Halshaw Customer Services
Thank you to the service department
Thank you to the service department, booked my vehicle in for a service and mot, smooth process
2024年5月20日
自発的なレビュー
Evans Halshaw - Ford Burnley からの回答
Hi,
We work hard to provide a positive experience for our customers, we’re happy to hear we met your expectations.
Evans Halshaw Customer Services
Great experience
Rashawn was very professional and gave great advice to help me find an affordable car which met my families needs!!
2024年5月15日
自発的なレビュー
Evans Halshaw - Ford Burnley からの回答
Hi Emily,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Customer Services
What a great experience
Paul was an absolute pleasure to deal with. Very helpful in my search for a new car, and answered all of the many questions asked. Would definitely recommend
2024年4月25日
自発的なレビュー
Evans Halshaw - Ford Burnley からの回答
Hi Paul,
Thanks so much for the review!
Paul and the management team take pride in providing excellent customer service.
Take care,
Evans Halshaw Customer Services
Really helpful
Really helpful, not pushy. Car needed a minor repair which was done quickly.
2024年4月30日
Evans Halshaw - Ford Burnley からの回答
Hi Matt,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Customer Services
Gohar has taken care of me for the last…
Gohar has taken care of me for the last few years be it with a new vechical or arranging a service or replacement vechical
2024年5月4日
Evans Halshaw - Ford Burnley からの回答
Hi Kash,
Gohar loves receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Evans Halshaw Customer Services
Excellent Service
Super friendly staff, They kept me informed on what was happening with my car.
2024年4月30日
Evans Halshaw - Ford Burnley からの回答
Hi Kyle,
Thank you for the review!
Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services
Outstanding customer service by Calum and Paul…
Calum Rainey and Paul Walker excelled themselves getting my new car MOT’d, valeted and ready for me to pick up when I said I could collect it next day. The best customer service I have ever came across and the friendliest and most helpful team ever. Thank you so much lads! I love my new car and I’m so very happy 😀
2024年4月27日
自発的なレビュー
Evans Halshaw - Ford Burnley からの回答
Hello Sharon,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your recent experience with Calum and Paul.
We hope to be of service to you again!
Evans Halshaw Customer Services
Great service and communications and…
Great service and communications and follow up.
Thank you
2024年4月23日
Evans Halshaw - Ford Burnley からの回答
Hi Gwen,
Thank you for the positive review!
I will be sure to share it with the team here at the Ford dealership in Burnley.
Take care!
Evans Halshaw Customer Services
Both front desk staff worked hard to…
Both front desk staff worked hard to get my car serviced to fit in with my busy schedule, the car was cleaned and ready for me to collect on time, great job 👍
2024年4月2日
Evans Halshaw - Ford Burnley からの回答
Hello Stephen,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services
Reassuring and Dedicated!
I'm on the Service Plan and have found Evans Halshaw Service department to be first rate. They keep you informed throughout the process from booking on-line, confirming the date and times. having my car collected and returned plus a video of my car and email of some minor recommendations.
I cannot stress how reassuring the team are when communicating information, 100% dedicated to their job!
2024年4月15日
Evans Halshaw - Ford Burnley からの回答
Hello John,
Thank you for the great review!
We really appreciate you taking the time to feedback your experience.
We look forward to welcoming you back.
Evans Halshaw Customer Services
Really efficient service
Really efficient service. All questions explained fully without being rushed
2024年4月10日
Evans Halshaw - Ford Burnley からの回答
Hi Jennifer,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Customer Services
Evans Halshaw - Ford Burnley からの回答
Hi Dobromir,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Customer Services
AVOID EVAN HALSHAW SERVICING!
Took my car in for a full service including oil change 28th december 23. And now in March 24, my oil light has come up on my dashboard!! Upon checking myself there was hardly any oil in!!
Took it back to EH service centre in which they undertook a vehicle health check and confirmed there's no oil leaks etc - so they did not carry out a full service as i paid for!! No apologies made, I definitely wont be coming back here again!!
2024年3月23日
自発的なレビュー
Evans Halshaw - Ford Burnley からの回答
Hi Mareya,
Thank you for your review.
We're very sorry to hear that you haven't had a positive experience. We appreciate your disappointment with this and it isn't the level of customer service that we aim to provide.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Customer Services
Khawar the salesman,was very informed…
Khawar the salesman,was very informed about the vehicle and was very polite at all times and put me at ease straight away as did all the other staff.
2024年3月14日
Evans Halshaw - Ford Burnley からの回答
Hi John,
Thank you very much for the 5* review!
Khawar values your feedback and take pride in providing the best possible customer service!
Thanks again!
Evans Halshaw Customer Services
Evans Halshaw - Ford Burnley からの回答
Hi Karen,
Thank you very much for leaving a review!
Have a nice day!
Evans Halshaw Customer Services
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