I bought a car at the end of April, it has an issue with the back light & water leaking in. I was told a new part would be ordered. I never had any follow up about this which resulted in myself needin... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I bought a car at the end of April, it has an issue with the back light & water leaking in. I was told a new part would be ordered. I never had any follow up about this which resulted in myself needin... もっと見る
企業が回答しました
From the moment we reserved it online to the day of delivery everything went very smoothly. Special mention to Gary Waugh from sales and Scott in the workshop who both excelled in customer service and... もっと見る
企業が回答しました
If I could give zero stars I could!!! My son in law bought a car got 30 miles away from dealership and car went into limp mode. The garage didn't give a flying 4x!!! AA was called and car was made dri... もっと見る
企業が回答しました
I was picked up at the bus station by Gary having spoken to Nick a day earlier and later Tony on phone. Gary was very helpful and assisted my friend and I on my purchase and all through the process. G... もっと見る
企業が回答しました
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
当該企業による記述
Every Day Low Prices
694 Cumbernauld Road, G33 2ET, Glasgow, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I bought a car at the end of April, it has an issue with the back light & water leaking in. I was told a new part would be ordered. I never had any follow up about this which resulted in myself needing to chase it up which was very disappointing. Since the original review was put up Mark one of the sales managers quickly resolved this along with the Service manager Scott. Thanks to the both of them for getting the light fixed.

Evans Halshaw - FordStore Glasgow からの回答

Evans Halshaw - FordStore Glasgow からの回答
If I could give zero stars I could!!! My son in law bought a car got 30 miles away from dealership and car went into limp mode. The garage didn't give a flying 4x!!! AA was called and car was made drivable back to Newcastle but nowhere near fixed! The car was sent to a dealers who specialised in this car and a quote was given to evans halshaw Glasgow who eventually agreed to let the work go ahead and pay for it, my son inlaw had paid £3k for extended warranty. The car was fixed but then wasn't released as the bill wasn't paid for over a week!!!!! Abominable customer service!!! We will never deal with evans halshaw again!

Evans Halshaw - FordStore Glasgow からの回答
I particularly liked the video inspection showing me the points checked and highlighting areas for attention. Customer service was very pleasant...

Evans Halshaw - FordStore Glasgow からの回答
Excellent attention and service from all the staff in the branch at Evans Hallshaw. Many thanks.

Evans Halshaw - FordStore Glasgow からの回答
From the moment we reserved it online to the day of delivery everything went very smoothly. Special mention to Gary Waugh from sales and Scott in the workshop who both excelled in customer service and definitely went the extra mile. Would def recommend this branch of EH!! Glasgow is indeed miles better!

Evans Halshaw - FordStore Glasgow からの回答
Walked around for a few minutes nice fella Colin very helpful. My son recommended Evan’s Halshaw and glad he did.

Evans Halshaw - FordStore Glasgow からの回答
Do not buy their Premium Warranty, it does not cover anything. The company argues that any fault is "wear and tear", when it clearly is not. Complete waste of additional £900.

Evans Halshaw - FordStore Glasgow からの回答
Excellent 👍 first class service and swift. Good guidance too.

Evans Halshaw - FordStore Glasgow からの回答
Service was amazing explained everything to me and gary made everything easy for me thank you

Evans Halshaw - FordStore Glasgow からの回答
Very easy process. The salesman Gary was helpful throughout and made sure the car was in great condition when I picked it up.

Evans Halshaw - FordStore Glasgow からの回答
I booked a repair appointment online for the 12th Jan, but received an email to say it was booked for the 21st? When I called to check if there was a typo or glitch I was told that their booking system was more a 'request' system. What a waste of my time. If they cant get the first contact right, what trust dose that give you in the rest of their service offering? Will not use.

Evans Halshaw - FordStore Glasgow からの回答
I was picked up at the bus station by Gary having spoken to Nick a day earlier and later Tony on phone. Gary was very helpful and assisted my friend and I on my purchase and all through the process. Gary is very delightful and professional and in fact same goes to other team members including Mark et al. Would surely recommend giving them a visit to experience same.

Evans Halshaw - FordStore Glasgow からの回答
Met Colin very helpful, looking for my first car. Gave me advice on TAX and insurance can’t thank him enough. Will definitely be back

Evans Halshaw - FordStore Glasgow からの回答
Had a great experience here. Colin was friendly and knowledgeable from the beginning. My wife and I were unsure of what car we needed but Colin guided us through the whole process. We are very happy with our purchase and the service received.

Evans Halshaw - FordStore Glasgow からの回答
Company is doing well by employing helpful courteous well informed salesman such as Colin who is a credit to the company

Evans Halshaw - FordStore Glasgow からの回答
Just wanted to say Colin was exceptional as far as customer service goes. Real asset to the company. Very professional and polite.

Evans Halshaw - FordStore Glasgow からの回答
Colin got us a fantastic deal for my dream car. Over the moon. Cant thank him enough

Evans Halshaw - FordStore Glasgow からの回答
Salesman, Colin was exceptional. Made everything easy and seamless & took care for a first time purchase. Many thanks!

Evans Halshaw - FordStore Glasgow からの回答
Colin was absolutely brilliant. Really went out of his way to make the process as stress free as possible. Couldn’t have done more for us. Haven’t laughed so much in ages as well. Really happy with our new car

Evans Halshaw - FordStore Glasgow からの回答
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