I had my car in to get serviced with Evans Halshaw Ford two years in a row. Both years they replaced my front brake pads and discs. This was despite only having driven 8500 miles in the interim.... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I bought a car at the end of April, it has an issue with the back light & water leaking in. I was told a new part would be ordered. I never had any follow up about this which resulted in myself needin... もっと見る
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From the moment we reserved it online to the day of delivery everything went very smoothly. Special mention to Gary Waugh from sales and Scott in the workshop who both excelled in customer service and... もっと見る
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I was picked up at the bus station by Gary having spoken to Nick a day earlier and later Tony on phone. Gary was very helpful and assisted my friend and I on my purchase and all through the process. G... もっと見る
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企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
694 Cumbernauld Road, G33 2ET, Glasgow, 英国
- 0141 770 1100
4.3
優良
416件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great experience buying from Evans Shaw…
Great experience buying from Evans Shaw Glasgow. Simon Graham was very helpful & would highly recommend buying from here.
2025年3月21日
Evans Halshaw - FordStore Glasgow からの回答
Hi Donna,
We're delighted to hear you had a positive experience with Simon.
We appreciate your recommendation and strive to provide excellent customer service.
Evans Halshaw Customer Services
Evans Halshaw - FordStore Glasgow からの回答
Hi Rebecca,
It's wonderful to know that you received great service with Gary
Evans Halshaw Customer Services
Dealing with Greg Black sorted out my…
Dealing with Greg Black sorted out my new car rapidly! Excellent service! Will definitely return
2025年3月18日
自発的なレビュー
Evans Halshaw - FordStore Glasgow からの回答
Hi Nikki,
We're delighted to hear you had a positive experience and that Greg provided excellent service.
Evans Halshaw Customer Services
Collected my car from work for service and MOT
collected my car from work, Got email showing me car being checked over. Full service and MOT. Car dropped off washed and cleaned inside car too. Very friendly great service
2025年3月17日
Evans Halshaw - FordStore Glasgow からの回答
Hi Mr Dow,
Thank you for your kind review.
We are delighted to hear that you were happy with the service you received.
We appreciate your feedback and are glad that you found our staff friendly and helpful.
Evans Halshaw Customer Services
Great service with a friendly smile.
2025年2月25日
Evans Halshaw - FordStore Glasgow からの回答
Hi Alan,
Thank you for your kind words.
We're happy to hear you had a positive experience.
Evans Halshaw Customer Services
Evan’s Halshaw Glasgow have sold me an…
Evan’s Halshaw Glasgow have sold me an unsafe car. The cars rear passenger door intermittently does not close and I have provided video evidence of this however Evan’s Halshaw refuse to acknowledge the fault. This fault is a culmination of a catalogue of faults with the car since buying in September 2024. Avoid.
2024年9月30日
Evans Halshaw - FordStore Glasgow からの回答
Hi,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.
Thank you,
Evans Halshaw Customer Services
Great experience
The whole purchase experience was great. I knew what I wanted and how much I was willing to pay, so Luke managed to get me the as good a deal as he could. I was very happy with my purchase,
2025年2月10日
Evans Halshaw - FordStore Glasgow からの回答
Hi Suzanne,
We appreciate you taking the time to share your feedback about Luke.
We're glad you were able to find what you were looking for and that you were happy with the purchase.
Evans Halshaw Customer Services
Ask for Simon …..5 🌟
Great customer service received by salesman Simon from start to finish.
Showroom staff also very friendly. Would highly recommend, couldn't be happier with our new car bought at a very reasonable price.
2025年2月19日
自発的なレビュー
Evans Halshaw - FordStore Glasgow からの回答
Hi Lorraine,
We are thrilled to hear you had a positive experience and appreciate your feedback.
We are proud to have such dedicated staff like Simon.
We hope you enjoy your new car.
Evans Halshaw Customer Services
Amazing service!!!
Went today to pick out a car for me and my boyfriend and the process went so smoothly thanks to Greg Black! Took us through all our options and made sure we were comfortable. So easy to speak to which made the experience so much better. New car day for us and couldn’t be happier! Thanks again Greg for the amazing service!
2025年2月15日
自発的なレビュー
Evans Halshaw - FordStore Glasgow からの回答
Hello Jade,
Thank you for your kind words and five-star rating!
We are delighted to hear that you had a positive experience and that you are happy with your new car.
We are proud to have Greg as part of our team and appreciate your feedback about the excellent service you received.
Evans Halshaw Customer Services
Excellent service from Greg Black
Excellent service from Greg Black. Professional, knowledgeable and friendly throughout. Greg is patient and I felt comfortable and reassured throughout the whole process. Highly recommend Greg Black for any Evans Halshaw business.
Also my daughter says the hot chocolate is 10/10!
2025年2月15日
自発的なレビュー
Evans Halshaw - FordStore Glasgow からの回答
Hi,
We appreciate you highlighting the excellent service you received, especially the professional, knowledgeable, and friendly approach you experienced from Greg.
We are pleased to hear that you felt comfortable and reassured throughout the process.
It's wonderful to hear that your daughter enjoyed the hot chocolate!
Evans Halshaw Customer Services
Excellent service from Jordan McGrory @…
Excellent service from Jordan McGrory @ EH Glasgow garage from start to finish when selecting and purchasing our new Puma St Line this month. A credit to your business with great knowledge of the car and customer service. Will certainly return
2025年2月4日
自発的なレビュー
Evans Halshaw - FordStore Glasgow からの回答
Hi Grant,
Thank you so much for your kind words!
We are so happy to hear that Jordan was able to provide you with excellent service.
We strive to ensure that all of our customers receive the best possible service.
Thank you again for your positive review!
Evans Halshaw Customer Services
Evans Halshaw - FordStore Glasgow からの回答
Hi Susana,
Thank you for taking the time to review us.
You have really made our day!
Evans Halshaw Customer Services
Service team
Service team, listen to concerns and go above and beyond to assist where possible
2025年1月31日
Evans Halshaw - FordStore Glasgow からの回答
Hi Colin,
We appreciate your kind words and are thrilled to hear about your positive experience.
We strive to provide exceptional service and are glad our team was able to assist you.
Evans Halshaw Customer Services
Efficient sales process
Efficient sales process, handled by Greg Black who was very knowledgeable, organised and methodically took us through all the options. Quickly reached a satisfactory deal, no messing about as we knew what we wanted and Greg made it happen.
2025年1月29日
Evans Halshaw - FordStore Glasgow からの回答
Hi,
Thank you for your kind words.
We're thrilled to hear that you had a positive experience and that you found the sales process efficient and straightforward.
We appreciate your feedback and are glad you were happy Greg.
Evans Halshaw Customer Services
Sent my car in for a health check and…
Sent my car in for a health check and came out with damage to the side of my car due obviously due to lack of care, my car went in better than it came out, this service could improved greatly if the staff looked after the cars of customers who are paying for a service
2025年1月29日
Evans Halshaw - FordStore Glasgow からの回答
Hi Jack,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.
Thank you,
Evans Halshaw Customer Services
New Car
Gary, the sales executive was amazing. Complete asset to the store. Would recommend to anyone. Made changing my car an easy process.
2025年1月27日
Evans Halshaw - FordStore Glasgow からの回答
Hi Michelle,
We appreciate your kind words about Gary and his exceptional service.
We strive to provide a seamless and enjoyable car buying experience for all our customers.
Evans Halshaw Customer Services
Excellent service
Pat, Stacey, Nicole, Ryan and Scott all worked together to make sure my car got through its mot with repairs done the same day. Very convenient service with various updates throughout the day.
2025年1月28日
Evans Halshaw - FordStore Glasgow からの回答
Hi Chelsey,
We are delighted to hear that you had a positive experience and were happy with the service you received from the team.
We appreciate your feedback and are glad you found our service convenient.
Evans Halshaw Customer Services
Great service from Luke
Great service from Luke, who took time to understand what we wanted and offered a suitable deal. Great service and we are more than happy with our new car!
2025年1月25日
Evans Halshaw - FordStore Glasgow からの回答
Hi Daniel,
Thank you for your kind words.
We're delighted to hear you had a positive experience and appreciate your feedback.
We will share your comments with Luke.
Evans Halshaw Customer Services
AVOID - faulty vehicles, poor management, lack of accountability, bullies!
AVOID. Extremely disappointed in Evan’s Halshaw Ford Glasgow and in particular the branch manager. I was sold a vehicle with full service history but it somehow “got lost” when the vehicle was delivered. Branch manager not interested in resolving the matter. Lied constant throughout communication. I would highly avoid. The car was sold with some faults too. 19 months old and front drivers footwell filling with screen wash anytime I used the back washer. Gearbox has problems. Rattling when driving. The list goes on. I am in the process of taking the complaint to the alternative dispute resolution service. Watch this space. Evan’s halshaw will respond to the feedback left here but will do absolutely nothing about it. Read previous reviews. Stay away and use a more reputable dealership.
2025年1月17日
自発的なレビュー
Evans Halshaw - FordStore Glasgow からの回答
Hello,
Thank you for taking your time to leave this feedback.
I am sorry to hear that your experience has left you feeling this way.
If you have contacted the ADR service, we will liaise with those directly in regards to your complaint and assist in anyway that we can.
Evans Halshaw Customer Services
Been going to Evans halshaw glasgow for…
Been going to Evans halshaw glasgow for last 25yrs and have to say been treated like royalty every time Jordan my salesman was great 👍 got me a cracking deal and met every criteria that I was looking for in my new car and saved me a few quid into the bargain thanks Jordan see you in another 3 yrs 👍
2025年1月21日
Evans Halshaw - FordStore Glasgow からの回答
Hi Graham,
Thank you for your kind words and 5-star rating!
We are thrilled to hear that you have been a loyal customer for 25 years and continue to receive excellent service.
We are proud of the team at Glasgow and appreciate your positive feedback about your experience with Jordan.
Evans Halshaw Customer Services
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