After 3 years with a difficult finance car, Anthony and Kristian at Evans Halshaw really helped me out, found me the perfect family car with a fantastic deal. Will definitely recommend to others to us... もっと見る
企業が回答しました
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Another very disappointing experience with Evans Halshaw Horsforth and also had a bad experience with evans halshaw grimsby, in Horsforth we went in and firstly no one wanted to serve us initially. No... もっと見る
企業が回答しました
I have to say just bought another car from them and not disappointed at all sort everything out and go through all the details with you very easy would not buy from anybody else
企業が回答しました
Greeted by Debbie in reception always happy and cheerful. Kept informed how the MOT was going. Very happy with the overall experience. 10/10
企業が回答しました
企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
125 Low Lane, Horsforth, LS18 5PX, Leeds, 英国
- 0113 258 5577
4.5
優良
620件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good service
Car collected from my work as arranged for its MOT. It was returned ASAP next day due to a very specific part needing to be ordered. Informed throughout the day on progress and work needing to be done by helpful video made by engineer and other messages - this is particularly helpful as I cannot answer the phone for most of the day. Payment also easy on-line. When you do speak to staff they are very helpful and friendly, whether it is on the phone or in person.
2025年5月14日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth からの回答
Hi Judith,
We're happy to hear that the MOT collection and return went smoothly.
We appreciate that the updates, including the video, were helpful given your availability.
We're also glad the online payment was easy and that you found our staff helpful and friendly.
Thank you for your feedback.
Evans Halshaw Customer Services
Stay clear of this garage at all costs.
Stay clear of this garage at all costs.
Highly unprofessional throughout. Selling cars that are not fit for purpose and then reselling them before they have even rectified the faults.
They then make you wait an excessive amount of time for your money back
Shambolic from start to finish.
2025年4月14日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth からの回答
Hi,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.
Thank you,
Evans Halshaw Customer Services
Car was due its first MOT
Car was due its first MOT. The appointment was booked in advance. Due to disabilities the garage arranged for my car to be collected from home. I received links with a video of everything checked and the paperwork. I paid the relevant cost and the vehicle was delivered back to me, washed and cleaned too. I have used this garage for many years due to the service they provide. Staff are always helpful, smiling and accommodating.
2025年5月12日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth からの回答
Hi Martin,
We're delighted to hear that you found our service convenient and efficient.
We appreciate your kind words about our staff and their commitment to providing excellent customer service.
We strive to make the MOT process as smooth and stress-free as possible for our customers, and we're glad that we were able to meet your needs.
Evans Halshaw Customer Services
Linda Brown service review
Will and Debbie on the service desk gave really great service really helpful and very efficient as per usual .Great experience would recommend this dealership every time.
2025年4月30日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth からの回答
Hi Linda,
Thank you for your kind words and 5-star rating!
We are thrilled to hear that you had a positive experience and that you were happy with the service you received from Will and Debbie.
Evans Halshaw Customer Services
Really good customer service from Ian…
Really good customer service from Ian in the service department. Kept me updated while they diagnosed and then sorted my engine issue. Courteous and professional.
2025年4月24日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth からの回答
Hi Stephen,
We're delighted to hear about your positive experience with Ian in the service department.
It's wonderful to know that he provided you with excellent customer service, kept you informed throughout the process, and resolved your engine issue.
Evans Halshaw Customer Services
Excellent service from the team…
Excellent service from Debbie and the workshop team. My car had a service and mot and some small repairs were carried out quickly and at a very reasonable cost. Debbie is friendly and helpful, and kept me updated whilst my car was there.
2025年4月17日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth からの回答
Hi Paul,
We are delighted to hear that you were happy with the service you received from Debbie.
We appreciate your feedback and are glad you found the service quick, efficient, and reasonably priced. We are committed to providing excellent customer service and are thrilled you would recommend us.
Evans Halshaw Customer Services
Took my car for its MOT and service
Took my car for its MOT and service, and as always the service was excellent. The service team are ace with regular friendly communication.
2025年4月16日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth からの回答
Hi Ashley,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Evans Halshaw Customer Services
Fantastic customer service team …
Having used this particular dealership for over 20 years, it never fails to impress me. Fantastic customer service team and excellent technicians. I have my van and car serviced and MOT done here and it’s always been great.
2025年4月14日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth からの回答
Hi,
We are thrilled to hear that you have been a loyal customer for over 20 years and continue to be impressed by our service.
We appreciate your feedback and are proud of our customer service team and technicians.
Evans Halshaw Customer Services
Suspension fix
Debbie welcomed me and confirmed my booking.
She was very helpful getting my car checked over and the issue diagnosed. She told me the options and prices and got the whole job sorted in under 2 hours.
An altogether beneficial visit!! Thank you
Thank you
2025年4月8日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth からの回答
Hi John,
It sounds like you had a wonderful time working with Debbie.
We appreciate you taking the time to share your feedback and recognising her dedication to providing excellent customer service.
Evans Halshaw Customer Services
Excellent service at Horsforth Leeds
Excellent service at Horsforth Leeds. Ben has been great, helpful friendly and professional. Sam was also friendly and helpful. Would definitely recommend 😊😊 H Hodson
2025年4月1日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth からの回答
Hi Helen,
We're thrilled to hear about your positive experience at Horsforth Leeds.
It's wonderful to know that you found both Ben and Sam to be helpful and friendly.
Evans Halshaw Customer Services
Dave Leadbitter
I am a driving Instructor working on a franchise. After recently resigning after many years I now have to purchase my own vehicle. This was a daunting prospect for me. I was apprehensive and needed help.
On entering Evans Halshaw Horsforth, I was made to feel welcome and within a few minutes was sitting down to discuss things.
Max was patient, friendly and knowledgeable. He spoke to me like a person rather than a potential customer which was exactly what I needed. At no point did I feel rushed or pressured into making a decision. Max was very professional and the whole process was a lot easier than I had anticipated.
After leaving though a few questions came to me as they do, and the following morning I returned with a couple of things I needed to clarify.
This time I was greeted by Sam who I had also met the previous day. He immediately sat down with me, listened to my concerns and took time to reassure me. Again nothing was too much trouble.
I would like to say a big thank you to both Max and Sam for making what I had expected to be a "stressful situation" into an easy one. They are a credit to your company. I was happy to sign up for my new car and will be excited to pick it up very soon.
I would 100% recommend Evans Halshaw Horsforth to anyone, including my learners and I look forward to dealing with you in future.
Many Thanks,
Dave Leadbitter
2025年4月4日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth からの回答
Hi Dave,
We truly appreciate your kind words and detailed review.
It's wonderful to hear that your experience at Evans Halshaw Horsforth was so positive, especially during such a significant decision.
We're thrilled that you felt welcomed and supported throughout the process, and that Max and Sam were able to provide the guidance and reassurance you needed.
We're delighted that Max and Sam were able to create a comfortable and supportive environment for you, and that you felt confident in your decision.
We're proud of our team's commitment to providing exceptional customer service, and we're grateful for your recognition of their efforts.
We look forward to welcoming you back soon for your new car pickup and wish you all the best in your future endeavors.
Evans Halshaw Customer Services
Friendly and professional
My car went into the Horsforth branch for mot,service and a repair.unfortunately more repairs were needed but this was explained clearly to me by Debbie and the online video was very helpful too.3 visits were required but the pickup/drop off service was a bonus and appointments were booked at appropriate times for me.all personnel from Debbie to Bob to the mechanics were friendly and professional and my car was returned having had a clean.its a pleasure dealing with the Horsforth team ,Thank you all.
2025年4月2日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth からの回答
Hi Mrs Egler,
We appreciate your kind words about our team, particularly Debbie, Bob, and the mechanics, for their friendliness and professionalism.
We understand that needing additional repairs can be frustrating, but we are glad that Debbie was able to explain everything clearly and that the online video was helpful.
We are also pleased that you found our pickup/drop off service convenient and that appointments were booked at times that worked for you.
Evans Halshaw Customer Services
Really friendly and helpful staff in…
Really friendly and helpful staff in all areas
2025年3月27日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth からの回答
Hi Jill,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services
Evans Halshaw - Vauxhall Horsforth からの回答
Hi James,
Thank you for your kind words!
We are delighted to hear that you had a positive experience.
Evans Halshaw Customer Services
Great experience at Evans Halshaw…
Great experience at Evans Halshaw Horsforth. Sam & Eleanor were very knowledgeable and helpful. Will buy a car from these again.
2025年3月25日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth からの回答
Hi Mr Barber,
It's wonderful to know that Sam and Eleanor provided you with such knowledgeable and helpful service.
We appreciate your kind words and are delighted that you're considering buying a car from us again.
Evans Halshaw Customer Services
Excellent service
I scheduled an appointment for a test drive, and I found Max to be exceptionally friendly. His approach greatly facilitated my decision-making process regarding the purchase of my vehicle today. He was not pushy, allowing me to consider my options at my own pace. Max provided clear and comprehensive information, and the car was prepared for me the following day. Overall, the service was smooth, efficient, and pleasant, which led me to decide to add the service plan as well. Well done Max 👏
2025年3月14日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth からの回答
Hi Kulvinder,
It's wonderful to hear that you had such a positive experience with our team, especially with Max.
We appreciate your kind words and are glad that Max's friendly and helpful approach made your decision-making process easy. We're also delighted that you decided to add the service plan.
We strive to provide excellent customer service, and we're happy to hear that we met your expectations.
Evans Halshaw Customer Services
Service
I had my Vauxhall Corsa electric car serviced by Evans Halshaw. The service was excellent the staff were extremely friendly and helpful will definitely use them again
2025年3月17日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth からの回答
Hi Mr Stewart,
We are delighted to hear that you had a positive experience with our service and staff.
We strive to provide excellent customer service and appreciate your feedback.
Evans Halshaw Customer Services
Evans Halmshaw Horsforth positive car experience
Evans Halmshaw Horsforth organised my car pick up, MOT and service, and return of car smoothly and efficiently. They phoned me to finalise arrangements. They were considerate when pricing up new parts. All members of staff were polite friendly and helpful
2025年3月13日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth からの回答
Hi Rosemary,
Thank you for your kind words and 5-star rating!
We are delighted to hear that you had a positive experience and that you were pleased with the service you received.
We appreciate your feedback and are glad that you found our staff to be polite, friendly, and helpful.
Evans Halshaw Customer Services
Great service experience
We went to see a particular car in this establishment, Krystian helped us to see this car, he was really patient with us and explained everything clearly to us. We were really happy with the service he provided and would highly recommend this business to anyone.
2025年3月13日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth からの回答
Hi Wendy,
Thank you for your kind words and 5-star rating!
We are delighted to hear that you were happy with the service you received and found Krystian patient and helpful.
We appreciate your feedback and are glad you would recommend our business to others.
Evans Halshaw Customer Services
Evans Horsforth
I have a Corsa bought and serviced by the Horsforth branch. I have always had excellent service. I would be happy to use again in the future
2025年3月13日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth からの回答
Hi Mr Bruce,
Thank you for your kind words and for taking the time to share your positive experience.
We're delighted to hear that you've always received excellent service at our Horsforth dealership.
We appreciate your loyalty and hope to continue serving you well in the future.
Evans Halshaw Customer Services
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