Bought the linen shirts in stone and olive. Both excellent. Well constructed and the linen itself is slightly heavier weight than is often used which gives a more substantial feel to the garment w... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered some jeans which arrived fine but just weren't my style (good quality though). Postal company lost them in the post but customer service were great with getting it sorted out, particularly Lib... もっと見る
企業が回答しました
Do not use! Customer service is none existent, they give false and misleading information and then when you reply take ages to come back. Ask to raise a complaint and they delay it by sending a doc... もっと見る
企業が回答しました
Easy to order online, fast delivery .The quality of the clothes is very good. Had an issue with being sent out the wrong size but was quickly rectified by a great customer care team member named Sean.... もっと見る
企業が回答しました
企業情報
当該企業による記述
Browse our latest mens urban streetwear collection and join the FADED gang today. Our collection stands out from the rest with unique designs to suit all. Shop now!
連絡先
FADED STORE RETURNS, TORQUE NORMANTON, California 400, California Drive, WF10 5QH, Castleford, 英国
- +44 161 764 3614
- Info@Fadedstore.com
- www.fadedstore.com
4.3
優良
1299件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FADEDSTORE © からの回答
Hi Vedat,
We're happy to hear that you enjoyed our clothing. Thank you so much for your fantastic rating and feedback!
Thank you again for your support and loyalty.
Take care,
Francesca
Team FADED STORE
I was recommended a size large but it…
I was recommended a size large but it was quite big.. materials are nice but the fit isn’t fantastic.
2025年8月18日
FADEDSTORE © からの回答
Hello Daniel,
We appreciate your feedback on the sizing and fit. We're sorry the large size was too big, even though the materials are nice. We'll review our sizing recommendations.
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
Item did not arrive
Item did not arrive. Accused of keeping item when it was not delivered. Very slow in sorting this out, still not sorted.
2025年8月5日
FADEDSTORE © からの回答
Good Morning Arvin,
We apologise that your item didn't arrive. We can now see this issue has been resolved, and one of our support team members will be in touch via email within the next 60 minutes
We appreciate your feedback and will investigate the delivery problem to prevent future occurrences.
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
FADEDSTORE © からの回答
Hello Iman,
Thank you for sharing your recent shopping experience with us. We take all complaints seriously and strive to resolve them promptly and fairly.
Upon reviewing your account details, we can see that you placed an order for the No Phones T-Shirt in Black (L) and White (XL) on April 8, 2025, at 19:21.
We note that you returned the No Phones T-Shirt in Black (L), stating that you received the incorrect size. Our records indicate that you ordered sizes L and XL on April 8, 2025, at 17:22.
We also see that you have recently placed a new order for the No Phones T-Shirt in Black (XL).
To better understand your inquiry and provide you with further assistance, our support team will be reaching out to you within the next 24 hours.
Thank you for shopping with FADED.
Many thanks,
Team FADED
Fantastic company
Fantastic company, items and service! Will definitely be buying from them again
2025年7月31日
FADEDSTORE © からの回答
Hey Ben,
We are happy to hear that you had a fantastic experience with our items and service. We appreciate your positive feedback and look forward to your future orders!
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
FADEDSTORE © からの回答
Hello Matt,
We're happy to hear that you received excellent items at a great price with quick delivery. Thank you for your positive feedback!
Thank you again for your support and loyalty.
Take care,
Liberty,
Team FADED STORE
FADEDSTORE © からの回答
Hey Sam,
We appreciate your continued support and are so happy you are pleased with our service. Thank you for the great rating!
Thank you again for your support and loyalty.
Take care,
Liberty
Team FADED STORE
Hoodie size XS
First time purchase for son who’s 16. He’s only very slim, brought Sml size however he felt it was a bit too oversized so ordered XS and it fits lovely. Ordered both next day delivery due to going away and arrived swiftly. My son loves it!
2025年7月28日
FADEDSTORE © からの回答
Hey Kat,
We appreciate you sharing your experience! We're happy to hear that your son loves the item and that the next-day delivery worked well for you. We're glad you found the right fit with the XS. Thanks again for your feedback.
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
Delivery was quick and the site was great
Delivery was quick and the site was having a sale so I got a great price for really good quality stuff.
2025年7月28日
FADEDSTORE © からの回答
Hey Ben,
We're happy to hear that you received your delivery quickly and found great quality items at a fantastic price during our sale. Thank you for your positive feedback!
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
I have to return it
I have to return it; it looks totally different from the pictures on the site.
2025年8月12日
自発的なレビュー
FADEDSTORE © からの回答
Hey,
We would be happy to assist you further with your order as we aim for all our clothes to be advertised correctly on our website.
If you would like to drop us an email at info@fadedstore.com a member of our dedicated customer service team would be happy to assist you.
Many thanks,
Team FADEDSTORE
Quality not as good.
Been buying from faded store for some years now. Just recieved a new tshirt but the quality in material is not as good as it used to be! Cheap cotton not the usual premium quality i was expecting. Real shame cos I love this brand
2025年8月9日
自発的なレビュー
FADEDSTORE © からの回答
Hey Chris,
We appreciate your long-term support. We're sorry the t-shirt's material didn't meet your expectations this time. We value your feedback and will look into the fabric quality. Thanks for bringing this to our attention.
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
shorts and T Shirt
Orders shorts and T Shirt arrived within times quoted both look lovely and happy with purchase
2025年8月1日
FADEDSTORE © からの回答
Hey Gillian,
We're happy to hear that your new shorts and T-shirt arrived promptly and that you are pleased with your purchase. Thank you for your positive feedback!
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
FADEDSTORE © からの回答
Hey Philip,
We're happy to hear that you enjoyed our product's style, fit, and quality. Thank you for your positive feedback!
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
Quality t shirts ,original designs
Quality t shirts ,original designs
Well impressed and rapid delivery
Great price too can't fault it in anyway .
Up the faded store !!!
2025年7月31日
FADEDSTORE © からの回答
Hi Jay,
We're happy to hear that you are impressed with the quality and originality of our t-shirts! We appreciate your positive feedback regarding the rapid delivery and great price. Thank you!
Thank you again for your support and loyalty.
Take care,
Francesca
Team FADED STORE
Great quality
Great quality! Love the designs. Definitely going to keep purchasing more.
2025年8月6日
自発的なレビュー
FADEDSTORE © からの回答
Hello Mr Wilkinson,
We're happy to hear that you enjoyed the quality and designs! Thank you for your positive feedback; we appreciate you and your continued support greatly.
Thank you again for your support and loyalty.
Take care,
Francesca
Team FADED STORE
Quick delivery great fit and just all…
Quick delivery great fit and just all round excellent tshirt
2025年7月30日
FADEDSTORE © からの回答
Hi Luke,
We're so happy to hear that you are pleased with the quick delivery and excellent fit of your new t-shirt! Thank you for your positive feedback.
Thank you again for your support and loyalty.
Take care,
Natalie
Team FADED STORE
Dip in Quality
Been buying faded for a while and recently i've noticed the quality of the t-shirts has seem to have changed for the worse, t-shirts used to have thicker material whereas now they're flimsy and don't fit as nice shame really.
2025年7月28日
FADEDSTORE © からの回答
Hello,
We appreciate you sharing your experience.
We take all feedback on board. We'll certainly share your feedback with the team here at FADED.
Thank you once again for your support and loyalty.
Take care,
Team FADED STORE
Wrong Colour, good quality
Ordered from Faded store before and was very pleased with my order.
However on this occasion i ordered an ice grey bucket hat but received a dark grey one.
Whilst it is not the colour i wanted, i am more than happy with the quality of the bucket hat and i will order from them again.
I am quite disappointed they sent the wrong one rather than just cancelling the order if they were out of stock but i am hoping this is just a blip.
2025年8月3日
自発的なレビュー
FADEDSTORE © からの回答
Hello,
Thank you for sharing your recent shopping experience,
To help our team provide you with some additional support.
Can you please send an email using the reference 'TP-Pkn3RR05825' info@fadedstore.com
Thank you again for your patience and for shopping with us.
Kind regards,
Team FADED
3 weeks and still haven’t received my…
3 weeks and still haven’t received my order. Emailed customer service multiple times yet had no email back.
2025年7月15日
FADEDSTORE © からの回答
Hello,
Thank you for sharing your recent shopping experience with us.
To help our team review your account details, please send an email with the reference 'TP-CSO3KW33k5825' to info@fadedstore.com.
We appreciate your patience and thank you for shopping with us.
Kind regards,
Team FADED
Great speed of delivery
Great speed of delivery. Very satisfied with how they packaged the clothing.
2025年8月2日
自発的なレビュー
FADEDSTORE © からの回答
Hello,
We're happy to hear that you received your order quickly and that you were satisfied with our packaging. Thank you for your positive feedback; we appreciate it!
Thank you again for your support and loyalty.
Take care,
Natalie
Team FADED STORE
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