Bought the linen shirts in stone and olive. Both excellent. Well constructed and the linen itself is slightly heavier weight than is often used which gives a more substantial feel to the garment w... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered some jeans which arrived fine but just weren't my style (good quality though). Postal company lost them in the post but customer service were great with getting it sorted out, particularly Lib... もっと見る
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Easy to order online, fast delivery .The quality of the clothes is very good. Had an issue with being sent out the wrong size but was quickly rectified by a great customer care team member named Sean.... もっと見る
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I've ordered from Faded Store 4 times so far and all times have been a great experience. The quality of the t-shirts is excellent. the prints are sharp and the colors are just as bright and vibrant as... もっと見る
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企業情報
当該企業による記述
Browse our latest mens urban streetwear collection and join the FADED gang today. Our collection stands out from the rest with unique designs to suit all. Shop now!
連絡先
FADED STORE RETURNS, TORQUE NORMANTON, California 400, California Drive, WF10 5QH, Castleford, 英国
- +44 161 764 3614
- Info@Fadedstore.com
- www.fadedstore.com
4.2
ほぼ満足
1298件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Item quality shocking
Delivery was superb very quick, but the quality of the product is shocking. I got a pair of black carpenter jeans which aren’t jeans at all more linen trousers, for £50 I was expecting much better quality. I wouldn’t bother buying any jeans from this brand as they simply aren’t jeans and u can find better pairs on Temu and primark for a fraction of the price and double the quality.
2025年9月20日
自発的なレビュー
FADEDSTORE © からの回答
Hello Jack,
We appreciate your feedback and are sorry the jeans' quality didn't meet your expectations, especially considering the price.
We'll review the product description and materials with our team to ensure accuracy and improve our standards. Thank you for bringing this to our attention.
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
FADEDSTORE © からの回答
Good morning Donna,
Hope you're having a nice week,
Thank you for taking the time to share your wonderful 5 star service review.
We're delighted to read that you're happy with your latest purchase.
Thank you again for choosing to shop with FADED.
Kind regards,
Team FADED
Quality product
Quality product, fast delivery, reasonable price especially with points system
2025年9月9日
FADEDSTORE © からの回答
Hello Max,
We're happy you received a quality product quickly and at a reasonable price using our points system! We appreciate your positive feedback and support.
Thank you again for your support and loyalty.
Take care,
Liberty,
Team FADED STORE
FADEDSTORE © からの回答
Good Morning,
We appreciate your feedback and are glad the product fits well. We will review our delivery options to see how we can improve the customer experience. Thanks, and we look forward to your future purchases!
Thank you again for your support and loyalty.
Take care,
Liberty,
Team FADED STORE
love the jeans and t shirt i have got
love the jeans and t shirt i have got
great quality
2025年9月14日
自発的なレビュー
FADEDSTORE © からの回答
Good Morning,
We're happy to hear that you love the jeans and t-shirt and that you find them to be of great quality. Thank you for your positive feedback!
Thank you again for your support and loyalty.
Take care,
Natalie,
Team FADED STORE
Fast delivery and great quality
2025年8月26日
FADEDSTORE © からの回答
Hello Janice,
We're happy you received your order quickly and that you appreciate the great quality. Thanks for your feedback and your support.
Thank you again for your support and loyalty.
Take care,
Natalie,
Team FADED STORE
Great products
I would recommend faded store to anyone. I purchased a pair of jeans and the quality and style was amazing that I ordered another pair of their jeans. They are definitely worth the price and sizes were good too. Their delivery times are quick and easy and you get regular updates.
2025年8月26日
FADEDSTORE © からの回答
Hello Chloe,
We're happy to hear that you love our jeans' quality and style! It's great to know the sizes were good and you received quick delivery with updates. Thank you for recommending us!
Thank you again for your support and loyalty.
Take care,
Liberty,
Team FADED STORE
FADEDSTORE © からの回答
Good Morning,
We appreciate you sharing your experience! We're happy to hear that you are pleased with the great fit and excellent quality of our product.
Thank you again for your support and loyalty.
Take care,
Liberty,
Team FADED STORE
I didn’t want to make this review
I didn’t want to make this review, but unfortunately now I’m being ignored, it’s not left me with a choice.
I ordered a large £45 t-shirt and was sent a small as it says S on the t-shirt and is much smaller than all my previous t-shirts I’ve purchased from Faded. I contacted Faded about this explaining the situation and they ask me to send pictures and even measurements of the t-shirt? I thought having to measure the t-shirt was a bit much, but I’ve sent it all over to them and now they’ve decided to ignore all my emails.
I’m a gold customer with Faded in their rewards program, and am almost a VIP member, and their customer service has decided to now ignore my emails about them sending me an incorrect size for just a £45 t-shirt?
I love their products, but their customer service is so bad, and this is the second time ive had to contact their customer service, and both times have been awful!
I don’t understand why they are being so difficult over a £45 t-shirt, I just want a replacement in the correct size!
2025年9月9日
自発的なレビュー
FADEDSTORE © からの回答
Hello
Thank you for sharing your latest shopping experience,
For our customer service team to review your account details, please can you kindly send an email with the reference TP-T331NCF1T23925 - info@fadedstore.com
This will our team to provide you with some additional support in helping resolve your inquiry.
Thank you again for shopping with FADED.
Take care,
Team FADED
Been thinking of getting these jeans…
Been thinking of getting these jeans for a while and I’m gutted I waited so long. They are so nice and quality is amazing
I got a 14short, still a little too long for me but that’s nothing new as I always have this problem but I love them. Will definitely be ordering another pair
2025年9月9日
自発的なレビュー
FADEDSTORE © からの回答
Hey,
Thanks for sharing your 5 star review!
We're delighted to hear that you're pleased with the quality of our collection.
Thank you again for your support, we look forward to seeing you shop with us again in the near future.
Take care,
Team FADED
FADEDSTORE © からの回答
Good Morning Steve,
We appreciate your positive feedback and are glad you were satisfied with our service and quality. Thank you!
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
FADEDSTORE © からの回答
Good Morning Tendo,
We are happy to hear that the process was quick and easy for you. Thank you for your feedback!
We have taken a look into your order and can see you ordered the
Balearic T-Shirt (Grey).
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
FADEDSTORE © からの回答
Hello Catherine,
Hope you've had a nice weekend,
Thank you again for taking the time to share your recent shopping experience.
Upon reviewing your account, we can see that your parcel has unfortunately encountered a delay within the courier network. We can see that one of our support team members has been in contact with you today, regarding the next steps.
Once again, we would like to thank you for choosing to shop with us.
Take care,
Team FADED
Go buy it now.
The speed of delivery firstly. Having the measurement for how the tracksuit fit was really helpful in choosing the right sizes. I think being able to select different sizes for bottoms and tops is very unique not a lot of companies do that. I’ve already bought another pair of joggers form there couple days after the tracksuit came i’ll go back later to get the top. I think the loyalty thing is good too makes you wanna come back.
2025年8月27日
自発的なレビュー
FADEDSTORE © からの回答
Hi Tolu,
We're happy to hear that you found the delivery speed satisfactory and the fit measurements helpful. We're also glad you appreciated the option to select different sizes for tops and bottoms and that our loyalty program encourages you to return. Thank you for your positive feedback!
Thank you again for your support and loyalty.
Take care,
Francesca
Team FADED STORE
FADEDSTORE © からの回答
Hi John,
We're happy to hear that you find the items you purchased to be of good quality and comfortable. Thank you for sharing your positive experience with us!
Thank you again for your support and loyalty.
Take care,
Francesca
Team FADED STORE
I ordered a top and it was delivered to…
I ordered a top and it was delivered to the wrong address but I have had a conversation with the company and I'm very happy with the response and revised outcome
2025年8月25日
FADEDSTORE © からの回答
Hello Chris,
Hope you're keeping safe and well,
Thank you for coming back and for updating your overall shopping experience with the FADED community.
We've taken a look at your account, and we can see that you have been speaking with one of our support team members. We're pleased to read that we were able to speak with you and to work on a revised outcome.
Should you need any further assistance, please don't hesitate to contact our dedicated customer service team - info@fadedstore.com
We look forward to seeing you shop with us again in the near future.
Take care,
Team FADED
Loyal customer, no compensation
I love faded, love the style of clothes, the fits, and everything. But I’ve been a customer since day 1? Years and years, and I’ve had a lot of problems with the quality of clothing… the colour fading, the prints breaking, and so on… I’ve sent them numerous pictures, and they’re saying that it’s me the way I wash them. I wash EVERYTHING on a low temperature wash, I don’t use a dryer, so how is that me? After been a customer for so long I’d have expected a decent gift card to use, as I’ve spent thousands of pounds with this company but absolutely nothing, just me to blame. Honestly not happy with this at all
2025年8月31日
自発的なレビュー
FADEDSTORE © からの回答
Good Evening Craig,
Our customer service team is currently assisting in resolving your issues with your order.
Please address the emails awaiting response, we thank you for your cooperation and continued support of our brand.
Team FADEDSTORE.
Embroidered and printed
Great quality T shirt, printed and embroidered fast delivery good price.
2025年8月11日
FADEDSTORE © からの回答
Hey,
We're happy to hear you received a great quality T-shirt with fast delivery at a good price! Thank you for your positive feedback; we appreciate it!
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
Do not buy from this company
Do not buy from this company. Customer service is non existent. I purchased two t shirts on the 20th August and paid for next day delivery, I am still yet to receive my order and I have chased multiple times with no correspondence.
2025年8月21日
FADEDSTORE © からの回答
Hey Callum,
A member of our customer service team has reached out immediately to assist you with this situation.
Please check your email address the order was made from for an update.
Many thanks,
Team FADEDSTORE.
Good quality fast delivery
2025年8月8日
FADEDSTORE © からの回答
Hi Emrlou,
We're happy to hear that you received your order quickly and that you are pleased with its quality. Thanks for your feedback!
Thank you again for your support and loyalty.
Take care,
Francesca
Team FADED STORE
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