Bought the linen shirts in stone and olive. Both excellent. Well constructed and the linen itself is slightly heavier weight than is often used which gives a more substantial feel to the garment w... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Ordered some jeans which arrived fine but just weren't my style (good quality though). Postal company lost them in the post but customer service were great with getting it sorted out, particularly Lib... もっと見る
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Easy to order online, fast delivery .The quality of the clothes is very good. Had an issue with being sent out the wrong size but was quickly rectified by a great customer care team member named Sean.... もっと見る
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I've ordered from Faded Store 4 times so far and all times have been a great experience. The quality of the t-shirts is excellent. the prints are sharp and the colors are just as bright and vibrant as... もっと見る
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企業情報
当該企業による記述
Browse our latest mens urban streetwear collection and join the FADED gang today. Our collection stands out from the rest with unique designs to suit all. Shop now!
連絡先
FADED STORE RETURNS, TORQUE NORMANTON, California 400, California Drive, WF10 5QH, Castleford, 英国
- +44 161 764 3614
- Info@Fadedstore.com
- www.fadedstore.com
4.2
ほぼ満足
1298件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Absolutely outstanding customer…
Absolutely outstanding customer service. From ordering the jeans to delivery, it took all of 3 days !!!. Although the jeans are not fir me, the feel and quality are amazing.
2025年10月16日
自発的なレビュー
FADEDSTORE © からの回答
Hey Liza,
Hope you've had a good weekend!
Thank you for sharing your positive 5 star service review.
We're so pleased top read that you're happy with the overall service that we deliver here at FADED.
Thank you for your support.
Take care,
Team FADED
FADEDSTORE © からの回答
Hi Lean,
Hope you've had a great weekend!
Thanks for sharing your positive product feedback.
We're so pleased to read that you're happy with the quality of our collection. We can see that you recently ordered the Box Fit Hoodie (Olive Smoke) and Cuffed Jogger (Olive Smoke).
Thank you again for your support and loyalty.
Take care,
TEam FADED
My order came wrong
My order came wrong, 😡 I ordered 2x jumpers and got sent 1x jumper and 1x joggers which I didn't want! I have emailed numerous times now to get this sorted without any response at all! Would i buy again 🤔 NO ! Not unless it gets resolved... spending £130 and feeling like iv been ripped off isn't good at all!... first and last time I'll order!
2025年10月14日
自発的なレビュー
FADEDSTORE © からの回答
Hi,
Thank you for taking the time to share your recent shopping experience.
To progress and handle your enquiry as quickly as we can, could you please send an email with the reference TP-94ckinGE- info@fadedstore.com
This will allow our dedicated Customer Service team to log and raise a case number for you.
Many thanks,
Team FADED
Everything was perfect thank you
Everything was perfect thank you! Super quality, great price and it came in the post so quick!
2025年10月10日
FADEDSTORE © からの回答
Hey Ollie,
We're happy to hear that you had such a wonderful experience! It's great to know you received super quality at a great price with quick delivery. Thank you for your feedback!
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
FADEDSTORE © からの回答
Hey Christopher,
We appreciate you taking the time to share your experience. We're happy to hear that you are satisfied with the quality.
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
Delivery all good
Delivery all good. Just product what my son ordered is not very good broked in 2 days.
2025年10月9日
FADEDSTORE © からの回答
Good morning, Erika,
I hope you are doing well.
Thank you for sharing your recent shopping experience with us.
Unfortunately, we have been unable to locate any email correspondence related to your recent order. We have forwarded your details to our support team, and they will contact you within the next 24 hours.
Thank you once again for your support and for shopping with us.
Take care,
Team FADED
FADEDSTORE © からの回答
Hey Clare,
Hope you're having a good week,
Thank you for taking the time to share your positive 5 star review.
We're so pleased to read that you're happy with the quality of our collection.
Thank you again for your support and for shopping with us.
Take care,
Team FADED
Great Small Brand
Good quality clothes and very good prices, especially in the sales. I've ordered from them a few times and never had any complaints.
2025年10月1日
FADEDSTORE © からの回答
Hi Charlie,
Hope you're having a good week,
Thank you for your continued support and loyalty!
We're so pleased to read that you're happy with the overall service that we deliver here at FADED.
Thank you again for choosing to shop with us.
Take care,
Team FADED
Great top bought for my partner he…
Great top bought for my partner he loved it.
As usual good quality and well packed
2025年9月24日
FADEDSTORE © からの回答
Hi Fiona,
Hope you've had a good weekend!
Thanks for sharing your positive 5 star review.
We're so pleased to read that your partner is happy with his new outfit.
Thank you again for your loyalty and for shopping with us.
Take care,
Team FADED
Great quality!
I purchased the knitted crewneck sweatshirt while it was on sale. The quality is incredible. By far the softest and thickest sweatshirt I have bought. It must also have a great gsm as it is quite heavy which reflects the good quality. The oversized boxy fit looks amazing and it is super comfy. Really impressed and will be buying again.
2025年10月8日
自発的なレビュー
FADEDSTORE © からの回答
Hey Jordan,
We're happy to hear that you're impressed with the quality and comfort of the knitted crewneck sweatshirt you purchased! It's great to know you love the fit and feel. Thank you for sharing your positive experience; we appreciate your feedback!
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
FADEDSTORE © からの回答
Good morning,
Hope you're keeping well,
For our team to provide you with some additional information regarding your purchase.
Could you please send an email with the reference TPFD0rdiNQ101025 info@fadedstore.com
Thank you again for shopping with us.
Take care,
Team FADED
Pleased with the box t-shirts
Pleased with the box t-shirts, allow for a slight shrinkage after initial wash. Well made and excellent fit
2025年9月28日
FADEDSTORE © からの回答
Hey Robert,
We're happy to hear that you are pleased with the box t-shirts and their fit. Thank you for the feedback regarding the slight shrinkage after washing. We appreciate your comments!
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
Great product
2025年9月12日
FADEDSTORE © からの回答
Good morning Mark,
Hope you’re having a good week!
Thank you for rating us with a positive 5 star product review.
We’re so pleased to read that you’re happy with your latest order. We look forward to seeing you shop with us again in the near future.
Take care,
Adam
Team Faded
Great products. Not so easy returns …
The products are great but the returns are a little vague.
There is a returns label but no real instructions about refunds or exchanges.
There’s a bar code so just hoping that’s a link to my account!
It would be useful to have a little more explanation please.
2025年9月3日
FADEDSTORE © からの回答
Good Afternoon Fiona,
Thank you for raising this, a member of our customer service team will reach out to you with further instructions via the email address you used to order.
Many thanks,
Team Fadedstore
Lovely Fit
The carpenter jeans fit lovely and the material is so soft. They aren't heavy jeans. Delivery was quick. I would recommend them to anyone!
2025年9月24日
自発的なレビュー
FADEDSTORE © からの回答
Hi Marilyn,
We're happy to hear that you find the carpenter jeans to be a lovely fit and the material soft. We're also glad the delivery was quick! Thank you for recommending them.
Thank you again for your support and loyalty.
Take care,
Francesca
Team FADED STORE
Quality
All items were quality made and the company clearly cares about quality. Packaging was great would recommend and definitely buying from them again.
2025年9月5日
FADEDSTORE © からの回答
Hey Jake,
We're happy to hear that you found our items to be quality-made and that you appreciated our packaging. It's great to know that you had a positive experience, and we appreciate your recommendation. Thanks for your order!
Thank you again for your support and loyalty.
Take care,
Natalie
Team FADED STORE
Another great item from faded
Another great item from faded. My son now has hoodies, multiple tracksuits and loads of tee shirts and loves them all.
2025年9月3日
FADEDSTORE © からの回答
Hey Lee Wright,
We're happy to hear that your son enjoys our hoodies, tracksuits, and tees! Thank you for your continued support and for sharing this positive feedback with us.
Thank you again for your support and loyalty.
Take care,
Natalie
Team FADED STORE
Great service great product
2025年9月15日
FADEDSTORE © からの回答
Hi Damian Feeley,
We're happy to hear that you had a great experience with our service and product! Thank you for your positive feedback; we appreciate it.
Thank you again for your support and loyalty.
Take care,
Natalie
Team FADED STORE
FADEDSTORE © からの回答
Hey Aaron Barnes,
We're happy to hear that you had a positive experience with our quick delivery, communication, and service. Thank you for your feedback!
Thank you again for your support and loyalty.
Take care,
Natalie
Team FADED STORE
FADEDSTORE © からの回答
Good morning Jake,
Thank you for sharing your positive 5 star Product review.
We're so pleased to read that you're happy with your latest purchase.
Thank you again for your support and for shopping with Closure London.
Many thanks,
Liberty,
Team Faded Store
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