First2Protect are a really smooth way for me to sort out my house insurance. My needs are a bit unusual and broke other providers, however they worked with me to get a deal sorted. Through several ren... ãã£ãšèŠã
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I spoke with Jodie on the phone and she went through all the questions to get my quote started. As a firstâtime buyer, I honestly couldnât have asked for anyone better. She was super helpful, really... ãã£ãšèŠã
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Becky handled my renewal superbly ; she was very friendly and also skillfully answered my other queries .PLUS my annual insurance went down by over £70 ! Give First2Protect a call .
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Rachel was very pleasant and answered all my questions promptly. Unfortunately my current Landlord insurance provider is providing a large cash back making their policy 50% cheaper once you take their... ãã£ãšèŠã
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first2protect.co.uk
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- About Us
- We specialise in Property Insurance and believe in providing sound advice and above all, insurance products that our customers can claim on.
- Our Purpose
- We strive to deliver best in class service through our people, by providing specialist property insurance advice and a convenient solution primarily to customers undergoing a property transaction.
- Our Culture
- Our culture is centred around People. We're always searching for ways to do things even better, providing you with the best service and solutions possible. Our four core values, created by our employees, are more than just words. They shape our culture and guide our behaviours in everything we do. They bring us together. And how we live them every day inspires us all.
- Our Core Values
- We put People First; giving selfless consideration to our Customers, Colleagues and Partners. We strive for Continuous Improvement of our service, People, brand and products. We Take Ownership by being pro-active and delivering on promises. We Enjoy the Journey by being positive, seizing opportunities and celebrating achievements.
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1st Floor, Keble House, Southernhay Gardens, EX1 1NT, Exeter, è±åœ
- 01392 849750
- insuranceservices@first2protect.co.uk
- www.first2protect.co.uk
4.9
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Customer Service
Oscar was super helpful and friendly. Sorted the issue out immediately and explained everything to me clearly.
2026幎4æ24æ¥
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First2Protect ããã®åç
Thank you for your kind feedback. Weâre really pleased to hear that Oscar was friendly, helpful, and resolved everything quickly while explaining things clearly. Weâll be sure to pass your comments on to him.
Highly Recommended
Becky handled my renewal superbly ; she was very friendly and also skillfully answered my other queries .PLUS my annual insurance went down by over £70 ! Give First2Protect a call .
2026幎4æ22æ¥
First2Protect ããã®åç
Thank you for your wonderful feedback. Weâre delighted to hear that Becky handled your renewal so well, answered your queries clearly, and helped reduce your annual insurance by over £70 â thatâs great news! Weâll be sure to pass on your kind words to her.
First2Protect ããã®åç
Thank you for your kind feedback. Weâre delighted to hear that Nathan provided excellent customer service. Weâll be sure to pass on your thanks to him.
Oscar was brilliant on the call
Oscar was brilliant on the call. Explained everything to me, weighed up my options and gave me a great deal once everything came together. Thanks Oscar.
2026幎4æ24æ¥
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First2Protect ããã®åç
Thank you for your great feedback. Weâre pleased to hear Oscar explained everything clearly, helped you weigh up your options, and secured you a great deal. Weâll be sure to pass on your thanks to him.
Good advice on contents insurance
Oscar gave clear explanations and advice on all options available to me and helped me find the best suitable option.
2026幎4æ23æ¥
First2Protect ããã®åç
Thank you for your feedback. Weâre pleased to hear that Oscar clearly explained all the options available and helped you find the most suitable one for your needs. Weâll be sure to pass on your kind words to him.
Help from Oscar with a quote
Spoke to Oscar and he was very helpful with a quote.
Very polite and courteous too.
2026幎4æ23æ¥
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First2Protect ããã®åç
Spoke to Oscar and he was very helpful with a quote.
Very polite and courteous too.
James was very helpful during my recentâŠ
James was very helpful during my recent enquiry. He took the time to explain various options to me clearly, and was patient with my need to think further about the products available. Thank you for this.
2026幎4æ21æ¥
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First2Protect ããã®åç
James was very helpful during my recent enquiry. He took the time to explain various options to me clearly, and was patient with my need to think further about the products available. Thank you for this.
Really well explained and got the bestâŠ
Really well explained and got the best deal
2026幎4æ23æ¥
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First2Protect ããã®åç
Thank you for your feedback. Weâre really pleased to hear everything was clearly explained and that we were able to find you the best deal. We appreciate you taking the time to leave a review.
Efficient and Personal Customer Service
Aaron Wood was great on the phone with me. Took me through everything that we are setting up and immediately got access to my portal. Great customer service. He was friendly, efficient and got the job done!
2026幎4æ23æ¥
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First2Protect ããã®åç
Thank you for your great review. Weâre delighted to hear that Aaron provided friendly, efficient service, explained everything clearly, and got you set up with portal access straight away. Weâll be sure to pass on your kind words to him.
First2Protect ããã®åç
Thank you for your feedback. Weâre pleased to hear you received excellent service and really appreciate you taking the time to leave a review.
I spoke with Jodie on the phone and sheâŠ
I spoke with Jodie on the phone and she went through all the questions to get my quote started. As a firstâtime buyer, I honestly couldnât have asked for anyone better. She was super helpful, really patient, and took the time to explain anything I didnât understand.
She reassured me when I wasnât sure about certain answers and made the whole thing feel so much easier and calmer. Jodie was friendly, professional, and just lovely to deal with.
2026幎4æ23æ¥
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First2Protect ããã®åç
Thank you so much for your lovely review. Weâre delighted to hear that Jodie made your experience as a firstâtime buyer so calm and straightforward. Taking the time to explain things clearly and offer reassurance is exactly the service we aim to provide, and Jodie will be thrilled to hear your kind words.
We really appreciate you choosing First2Protect and wish you all the best moving forward.
Great service
Great service. Detailed walkthrough of the policies and implications.
2026幎4æ23æ¥
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First2Protect ããã®åç
Thank you for your feedback. Weâre really pleased to hear you found the service great and that the policies and their implications were clearly explained. We appreciate you taking the time to leave a review.
Backy was very helpful and made theâŠ
Backy was very helpful and made the process easy with clear communication and arranging calls at times that were convenient for me.
2026幎4æ23æ¥
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First2Protect ããã®åç
Thank you for your feedback. Weâre pleased to hear that Backy was helpful, communicated clearly, and made the process easy by arranging calls at times convenient for you. We really appreciate you taking the time to leave a review.
Very efficient and helpful
Very efficient and helpful. Made the process very simple and provided excellent advice, service and costs. Well recommended.
2026幎4æ22æ¥
First2Protect ããã®åç
Thank you for your feedback and recommendation.
Really attentive and professional
Really attentive and professional. I was happy with the result of the survey and how they went throughout it with us.
2026幎3æ27æ¥
First2Protect ããã®åç
Thank you for taking the time to leave us a 5 star review - It's very much appreciated.
Big thanks to Becky
Big thanks to Becky! for helping me cancel a policy that was no longer required. Becky made the whole process extremely easy and was very understanding with my reasonings to cancel. I will be sure to use first2protect in the future.
2026幎4æ22æ¥
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First2Protect ããã®åç
Thank you for your lovely feedback. Weâre really pleased to hear Becky made the cancellation process simple and was so understanding throughout. We appreciate you choosing us and look forward to helping you again in the future.
James was extremely professional
James was extremely professional, very clear in his communication, and provided me with exactly what I required. It was not a straight forward request, but was handled patiently and professionally. Thanks James.
Phil
2026幎4æ22æ¥
èªçºçãªã¬ãã¥ãŒ
First2Protect ããã®åç
Thank you, Phil â we really appreciate you sharing this. Itâs great to hear James was professional, clear, and patient while helping with a more complex request. Weâre glad he could provide exactly what you needed.
Arron Maguire helped me
Arron Maguire helped me out with getting some quotes for insurance. He was great, and really understanding of the position I was in. He had great knowledge, and explained things in a way that helped me understand. Thank you Arron, I appreciate the help you gave me
2026幎4æ22æ¥
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First2Protect ããã®åç
Thank you for sharing this â weâre really glad to hear Arron was able to support you so well. Itâs great to know his understanding, clear explanations, and knowledge made a real difference. Weâll be sure to pass your thanks on to him.
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