First2Protect are a really smooth way for me to sort out my house insurance. My needs are a bit unusual and broke other providers, however they worked with me to get a deal sorted. Through several ren... ãã£ãšèŠã
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So glad I came across this company whilst looking to renew my Buildings and Contents insurance. Instead of you having to complete online forms for each Insurance company's quotes. This company ask... ãã£ãšèŠã
We are now moving the household building and content to be looked after by First2Protect, and more importantly by Becky.She had the time and patience to listen,discuss and advise. A service that the... ãã£ãšèŠã
I spoke with Jodie on the phone and she went through all the questions to get my quote started. As a firstâtime buyer, I honestly couldnât have asked for anyone better. She was super helpful, really... ãã£ãšèŠã
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first2protect.co.uk
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- About Us
- We specialise in Property Insurance and believe in providing sound advice and above all, insurance products that our customers can claim on.
- Our Purpose
- We strive to deliver best in class service through our people, by providing specialist property insurance advice and a convenient solution primarily to customers undergoing a property transaction.
- Our Culture
- Our culture is centred around People. We're always searching for ways to do things even better, providing you with the best service and solutions possible. Our four core values, created by our employees, are more than just words. They shape our culture and guide our behaviours in everything we do. They bring us together. And how we live them every day inspires us all.
- Our Core Values
- We put People First; giving selfless consideration to our Customers, Colleagues and Partners. We strive for Continuous Improvement of our service, People, brand and products. We Take Ownership by being pro-active and delivering on promises. We Enjoy the Journey by being positive, seizing opportunities and celebrating achievements.
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1st Floor, Keble House, Southernhay Gardens, EX1 1NT, Exeter, è±åœ
- 01392 849750
- insuranceservices@first2protect.co.uk
- www.first2protect.co.uk
4.9
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I was struggling accessing my portal toâŠ
I was struggling accessing my portal to my policy tried so many times but couldn't | called first 2 protect and was directed to Alfie who was able to solved the problem for me. I also expressed my great gratitude to the team as
2026幎4æ13æ¥
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First2Protect ããã®åç
Thank you for your feedback.
Weâre pleased to hear that Alfie was able to resolve the portal access issue for you and provide the support you needed. Weâll be sure to pass on your thanks to him and the rest of the team. Thank you for taking the time to share your experience.
Was very informative
Was very informative, and answered all questions with detail.
2026幎3æ27æ¥
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First2Protect ããã®åç
Thank you for your feedback.
Weâre pleased to hear that everything was explained clearly and that all your questions were answered in detail. Thank you for taking the time to leave a review.
James was very helpful
James was very helpful, polite and knowledgeable in explaining my policy terms.
2026幎4æ13æ¥
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First2Protect ããã®åç
Thank you for your feedback.
Weâre glad to hear that James was helpful, polite, and able to clearly explain your policy terms. Weâll be happy to pass your comments on to him, and thank you for taking the time to leave a review.
Chat with Evie
I used the Chat with Evie, and she was extremely helpful and gave me all the advice that I required, at that moment in time.
But I find it much easier to talk to someone, rather than having to type everything out. Also, I often sent a message before I had finished, due to pressing the ânext lineâ key.
2026幎4æ13æ¥
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First2Protect ããã®åç
Thank you for taking the time to provide feedback. Please always feel free to ask the advisor on our live chat function to give you a call and they will happily do so if this is your preferred method of communication.
Landlords Insurance POlicy
Oscar presented the information clearly and concisely and without making me feel pressurised.
2026幎4æ13æ¥
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First2Protect ããã®åç
Great to hear that Oscar was able to support you through this process. Thanks for your review.
Wesley was very pleasant veryâŠ
Wesley was very pleasant very professional it was nice to speak to he sorted everything out for me
2026幎4æ13æ¥
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First2Protect ããã®åç
Thank you for taking the time to review the service you received from Wesley. Your comments are great to hear and we really appreciate the feedback.
Took out rent protect for the firstâŠ
Took out rent protect for the first time. Very easily done with helpful assistants. All good
2026幎4æ13æ¥
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First2Protect ããã®åç
Thank you for the 5 star review.
I phoned this moning spoke with JessicaâŠ
I phoned this moning spoke with Jessica regarding a damaged window she explained what i had to do next
all good thanks
2026幎4æ13æ¥
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First2Protect ããã®åç
At First2Protect we pride ourselves on customer care so its really great to hear that you are happy with the service you have received.
Oscar was great
Oscar was great! So helpful, very thorough and friendly. Thanks for your time Oscar.
2026幎4æ13æ¥
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First2Protect ããã®åç
Thank you for taking the time to leave us a 5 star review. It is brilliant to hear that Oscar was so helpful.
I have started to look into landlordâŠ
I have started to look into landlord insurance for our rental flat. And Becky has been brilliant with providing all the relevant information. Can highly reccomend.
2026幎4æ13æ¥
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First2Protect ããã®åç
Thank you for your review. It's great to hear that you would recommend us to others.
Jade Maloney was considerate of myâŠ
Jade Maloney was considerate of my deafness and very patient and helpful.
2026幎4æ3æ¥
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First2Protect ããã®åç
Thank you for your feedback. Weâre pleased to hear that Jade was patient, helpful, and considerate of your deafness, and weâll be sure to share your kind words with her.
Professional & understanding
I had a really positive phone conversation with advisor, Nathan Spillings. He was incredibly helpful in explaining the process, next steps and preferences.
At point of my remortgage, I was not in need of new insurance items, but I appreciated the ability to look at my options! :)
2026幎4æ1æ¥
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First2Protect ããã®åç
Thank you for your kind feedback. Weâre pleased to hear that Nathan was helpful in clearly explaining the remortgage process and your next steps, and that you appreciated the opportunity to explore your insurance options.
Oscar was amazing and has all theâŠ
Oscar was amazing and has all the patience in the world for his clients. He explained things thoroughly and gave the best recommendations
2026幎4æ10æ¥
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First2Protect ããã®åç
Thank you for your kind feedback. Weâre delighted to hear that Oscar provided such thorough explanations, great recommendations, and patient support. Weâll be sure to share your comments with him.
Excellent Service
James was excellent, polite and knowledgeable. He dealt with my enquiry efficiently, providing me with clear and detailed information. Thank you James for your help and for explaining the different levels of insurance cover.
2026幎4æ10æ¥
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First2Protect ããã®åç
Thank you for your feedback. Weâre pleased to hear that James provided clear, detailed information and handled your enquiry efficiently. Weâll be sure to pass on your kind thanks to him.
Very helpful staff and clearâŠ
Very helpful staff and clear communication
2026幎4æ10æ¥
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First2Protect ããã®åç
Thank you for your feedback. Weâre glad to hear you found our team helpful and our communication clear.
Rachel was incredibly patient aboutâŠ
Rachel was incredibly patient about rearranging calls and discussing deals with me to get me the best product. Really appreciate her help
2026幎4æ10æ¥
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First2Protect ããã®åç
Thank you for your feedback. Weâre delighted to hear that Rachel was patient and supportive in rearranging calls and helping you find the best product. We really appreciate your kind comments and will pass them on to her.
First time buyers home cover
James Riley gave us a call to discuss the home cover in order to proceed with our mortgage application. We are first time buyers so werenât aware of anything but James was great at explaining everything and helped to get a very good quote for us. Would highly recommend the services of this company!
2026幎4æ10æ¥
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First2Protect ããã®åç
Thank you for your kind recommendation. Weâre pleased to hear that James supported you so well as firstâtime buyers, clearly explaining your home cover options and securing a great quote. Weâll be sure to share your feedback with him.
Charlie roe was Very pleasant
Charlie roe was Very pleasant, easy to deal with. Covered everything at a reasonable price. Canât fault it.
2026幎4æ10æ¥
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First2Protect ããã®åç
Thank you for your feedback. Weâre glad to hear that Charlie was pleasant, easy to deal with, and able to cover everything at a reasonable price. Weâll be sure to pass on your comments to him.
Great help Thank you
2026幎4æ10æ¥
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First2Protect ããã®åç
Thank you for your feedback â weâre glad we could help.
He was very helpful and happy to help
2026幎4æ8æ¥
First2Protect ããã®åç
Thank you for your feedback. Weâre pleased to hear that our advisor was helpful and happy to assist.
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