First2Protect are a really smooth way for me to sort out my house insurance. My needs are a bit unusual and broke other providers, however they worked with me to get a deal sorted. Through several ren... ãã£ãšèŠã
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So glad I came across this company whilst looking to renew my Buildings and Contents insurance. Instead of you having to complete online forms for each Insurance company's quotes. This company ask... ãã£ãšèŠã
We are now moving the household building and content to be looked after by First2Protect, and more importantly by Becky.She had the time and patience to listen,discuss and advise. A service that the... ãã£ãšèŠã
I spoke with Jodie on the phone and she went through all the questions to get my quote started. As a firstâtime buyer, I honestly couldnât have asked for anyone better. She was super helpful, really... ãã£ãšèŠã
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first2protect.co.uk
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- About Us
- We specialise in Property Insurance and believe in providing sound advice and above all, insurance products that our customers can claim on.
- Our Purpose
- We strive to deliver best in class service through our people, by providing specialist property insurance advice and a convenient solution primarily to customers undergoing a property transaction.
- Our Culture
- Our culture is centred around People. We're always searching for ways to do things even better, providing you with the best service and solutions possible. Our four core values, created by our employees, are more than just words. They shape our culture and guide our behaviours in everything we do. They bring us together. And how we live them every day inspires us all.
- Our Core Values
- We put People First; giving selfless consideration to our Customers, Colleagues and Partners. We strive for Continuous Improvement of our service, People, brand and products. We Take Ownership by being pro-active and delivering on promises. We Enjoy the Journey by being positive, seizing opportunities and celebrating achievements.
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1st Floor, Keble House, Southernhay Gardens, EX1 1NT, Exeter, è±åœ
- 01392 849750
- insuranceservices@first2protect.co.uk
- www.first2protect.co.uk
4.9
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Charlie was friendly & helpful
2026幎4æ8æ¥
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First2Protect ããã®åç
Thank you for your feedback! Weâre really pleased to hear that Charlie was friendly and helpful.
First2Protect ããã®åç
Thank you for your feedback! Weâre glad to hear everything went smoothly and that you found our service easy to use. We really appreciate you taking the time to leave a review.
Excellent service today
Excellent service today, call hander was very helpful and knowledgable.
2026幎4æ8æ¥
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First2Protect ããã®åç
Thank you for your lovely feedback! Weâre delighted to hear that you received excellent service and that our call handler was helpful and knowledgeable. Your comments are greatly appreciated, and weâll be sure to pass them on to the team.
Excellent service value for money willâŠ
Excellent service value for money will go back again
2026幎4æ8æ¥
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First2Protect ããã®åç
Thank you so much for your kind feedback! Weâre really pleased to hear you found our service great value for money.
First2Protect ããã®åç
Weâre really pleased to hear you had an excellent experience with our service adviser. Your feedback is greatly appreciated and will be shared with the team. Please donât hesitate to contact us again if we can help in the future.
Prompt response.
Prompt response.
Only downside is that details were rather rushed through at pace.
2026幎4æ7æ¥
First2Protect ããã®åç
Weâre pleased to hear you were happy with the prompt response you received. Weâre sorry to learn, however, that some of the details felt rushed during the process. This is not the experience we aim to provide, and your comments have been shared with the team to help ensure we take sufficient time to explain everything clearly. If you would like us to go over anything in more detail, please donât hesitate to get in touch.
Professional and efficient
Evie handled my request to alter the policy very professionally and efficiently. I have no difficulty in recommending First 2 Protect. I've used them for a number of years.
2026幎4æ7æ¥
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First2Protect ããã®åç
Weâre delighted to hear that Evie handled your policy alteration professionally and efficiently â your comments will be shared with her and the wider team. Itâs especially appreciated to receive such positive feedback from a longâstanding customer, and weâre grateful for your continued trust and recommendation of First 2 Protect. If we can assist you again in the future, please donât hesitate to get in touch.
Salient points covered for quote
Very prompt call back from on-line enquiry by Nathan.
Very friendly and gave me the salient points in order for me to consider my quote for home insurance.
2026幎4æ7æ¥
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First2Protect ããã®åç
Thank you for your review. Weâre glad Nathan was able to get back to you promptly and clearly explain the key points of your home insurance quote. We appreciate your feedback.
Excellent service
Excellent service, helpful and informative throughout the process.
Thank you
2026幎4æ7æ¥
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First2Protect ããã®åç
Thank you for your kind feedback. Weâre pleased to hear you found our service helpful and informative throughout. Your comments are much appreciated.
Always easy to cover online quote wasâŠ
Always easy to cover online quote was very reasonable
2026幎4æ6æ¥
First2Protect ããã®åç
Thank you for your feedback. Weâre glad you found the online process easy and the quote reasonably priced. We appreciate you taking the time to share your experience.
Helpful staff
Helpful staff. Pleasant to speak to on the phone and provided the quote I needed.
2026幎4æ7æ¥
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First2Protect ããã®åç
Thank you for your review. Weâre pleased to hear our team was helpful and pleasant to speak with, and that we were able to provide the quote you needed. We appreciate your feedback.
Very helpful.
2026幎4æ7æ¥
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First2Protect ããã®åç
Thank you for your feedback. Weâre glad you found our team helpful.
We spoke to Evie
We spoke to Evie, who was very helpful in giving us the right info on what our policy covers and sign posting us to the relevant party. Polite and professional which I cant say for others I spoke to previously.
2026幎4æ7æ¥
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First2Protect ããã®åç
Thank you for your feedback. Weâre pleased to hear Evie was helpful, polite, and professional in explaining your policy and directing you to the right party. Your comments are very much appreciated.
5* for Darryl
Darryl was extremely helpful and very easy to talk to. Would highly recommend. Thank you for your help and advice!
2026幎4æ7æ¥
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First2Protect ããã®åç
Thank you for your review. Weâre delighted to hear that Darryl was extremely helpful and easy to talk to, and we appreciate your recommendation and kind comments.
I have a number of properties insuredâŠ
I have a number of properties insured through F2P and am always impressed by the immediacy of response from the staff.
I had just finished a call to an electric supplier before contacting you and it was a pleasure to speak to a clear English voice that provided the service I required promptly.
2026幎4æ7æ¥
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First2Protect ããã®åç
Thank you for your continued loyalty and for taking the time to leave such detailed feedback. Weâre delighted to hear that youâre consistently impressed by the responsiveness of our team and that we were able to provide the prompt, clear service you needed. Your comments are greatly appreciated.
Great service
I have been using this company for several years now, and their services have never disappointed when it comes to getting my policies sorted. The staff on the phone is always helpful and able to sort out any issues. Today, it was James who helped me with all my queries and changes. It is nice to get everything sorted with a person instead of trying to figure it out through endless options.
2026幎4æ7æ¥
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First2Protect ããã®åç
Thank you for your continued support and for taking the time to share your experience. Weâre pleased to hear our team has consistently been helpful over the years, and that James was able to assist with your queries and policy changes today. We really appreciate your kind feedback.
Then gentleman was a great guy runâŠ
Then gentleman was a great guy run through everything and I kept asking agin what he said had a bad line but couldn't be more polite. All explained in easy terms for me. And mate the phone call actbareable when it comes.es to boring paperwork.
2026幎4æ3æ¥
First2Protect ããã®åç
Thank you for your review. Weâre pleased to hear our colleague was patient, polite, and able to explain everything clearly, even with a poor phone line. Making the process straightforward and easier to understand is important to us, so we really appreciate your feedback.
Well explained to my understanding and she patiently go over when I am not clear
The lady explained very well to my understanding, she was calm and patient too. Great job done
2026幎4æ7æ¥
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First2Protect ããã®åç
Thank you for your feedback. Weâre pleased to hear everything was explained clearly and patiently, and that you felt supported throughout the conversation. Your kind comments are very much appreciated.
Aaron from first2protect was veryâŠ
Aaron from first2protect was very helpful and informative when giving me a quote for home insurance. The questions were clear and my questions were answered. Thank you.
2026幎4æ7æ¥
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First2Protect ããã®åç
Thank you for your review. Weâre glad to hear Aaron was helpful and informative when providing your home insurance quote, and that everything was explained clearly. We appreciate your feedback.
First2Protect ããã®åç
Thank you for your feedback. Weâre pleased to hear you found the renewal process easy, the website accessible, and our staff friendly. We appreciate you taking the time to leave a review.
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