FIYAH Jewellery レビュー 

302
•
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great company and fantastic response to messages. I had an issue with a ring I had been sent and after an email sent FIYAH were quick to respond and send me another ring out straight away at no extra... もっと見る

5つ星のうち5の評価

My gift of a ring arrived extremely quickly, well packed and the ring looked even better in reality than on the website. This is my 3rd purchase from Fiyah and I find their pieces very personal

5つ星のうち5の評価

I ordered several jewellery pieces for my mom and myself. I got her the Love Knot Bracelet, Unbreakable Bond Necklace (she had a bracelet that perfectly matched the necklace), and Butterfly Bracelet -... もっと見る

5つ星のうち1の評価

Adjustable feather ring poor quality Not meant to be worn everyday? I have 3 other rings I wear everyday never went out of shape ? Alot of money for no customer service I never adjusted this rin... もっと見る

企業が回答しました

企業情報

  1. 宝石店
  2. ・
  3. 宝飾デザイナー
  4. 宝石商

当該企業による記述

With a focus on adjustable rings, we create meaningful jewellery cast in sterling silver and gold. Beauty and love is everywhere if you know where to look... Embrace it


連絡先

4.5

優良

TrustScore 5段階評価の4.5

302件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(302)

過去12か月のレビュー数: 35件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Feather Ring and Outstanding Customer Service

I have the silver feather ring and I absolutely love it. The company is amazing I recently had an issue and they were so helpful in resolving the issue. It is so nice to feel you are dealing with people that care especially in a time that is becoming so automated and the response is so AI. I would highly recommend this company and the small touches they have with a note and a feather are so thoughtful.

2025年7月30日
5つ星のうち5の評価

Fabulous jewellery and excellent service.

I am so delighted with my recent purchases of a silver adjustable flame ring and my zodiac ring. They are both beautiful and look amazing.
The whole process was easy and the packaging and delivery were exceptional.
I can't recommend this company enough if you are looking for beautiful jewellery with great service.
Thank you.

2025年2月26日
自発的なレビュー
5つ星のうち5の評価

Beautiful ring

Purchased the silver plume feather ring with engraving. The service was really good and it arrived in just over a week. The ring is excellent quality, as is the engraving. Really lovely ring and the packaging just tops it off. Highly recommend this jewellery and company.

2025年2月14日
自発的なレビュー
5つ星のうち5の評価

The response to my problem was quick…

The response to my problem was quick and positive. The representative was courteous and very helpful and certainly polite to say the least. I have ordered many items and was happy with every one of them. I also have given gifts to my sister and she expressed how she really cared for the rings.

2024年11月22日
5つ星のうち1の評価

My ring has been “lost” in the post…

My ring has been “lost” in the post and delivered to the wrong address even thought FedEx say it has been signed for by me when I haven’t received or signed for anything. I asked for a copy of the signature and a photo of delivery which they were unable to give! Unheard of with all other Couriers I have dealt with recently. For something worth £405 they should have posted it with more security.
Fiyah have washed their hands off me with a “sorry we can’t be off any help” even though they have £405 of my money.
The ring was supposed to be a present for my Mother as it is the anniversary of my Fathers death so I had to hurriedly buy her something else.
I have now had to reverse the payment with my Credit Card.
If this is not successful I will be using the Citizens Advice to get my money back.
I will not give up until I get my money back.
If FIYAH had used a decent Courier I would not be here now.
Truly awful experience in this day and age of Internet Shopping.

2024年11月7日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Dear Cloe,

Thank you for sharing your feedback, and please accept our sincerest apologies for the distress caused by your experience. We understand how upsetting this situation is, especially given the sentimental value of the ring and the occasion it was intended for.

We want to reassure you that we take this matter very seriously. While we have offered to send a replacement ring free of charge, we respect your decision to decline this offer and are continuing to investigate the issue with FedEx. We are deeply sorry for the inconvenience and frustration you have experienced.

Regarding your concerns about delivery security, we will review our shipping processes to ensure all high-value orders are handled with the utmost care and protection moving forward.

If you have any further questions or need additional support, please don’t hesitate to reach out to us directly. We truly regret the impact this has had and remain committed to resolving the matter.

Kind regards,
FIYAH

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報