FIYAH Jewellery レビュー 

302
•
TrustScore 5段階評価の4.5

4.5

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great company and fantastic response to messages. I had an issue with a ring I had been sent and after an email sent FIYAH were quick to respond and send me another ring out straight away at no extra... もっと見る

5つ星のうち5の評価

My gift of a ring arrived extremely quickly, well packed and the ring looked even better in reality than on the website. This is my 3rd purchase from Fiyah and I find their pieces very personal

5つ星のうち5の評価

I ordered several jewellery pieces for my mom and myself. I got her the Love Knot Bracelet, Unbreakable Bond Necklace (she had a bracelet that perfectly matched the necklace), and Butterfly Bracelet -... もっと見る

5つ星のうち1の評価

Adjustable feather ring poor quality Not meant to be worn everyday? I have 3 other rings I wear everyday never went out of shape ? Alot of money for no customer service I never adjusted this rin... もっと見る

企業が回答しました

企業情報

  1. 宝石店
  2. ・
  3. 宝飾デザイナー
  4. 宝石商

当該企業による記述

With a focus on adjustable rings, we create meaningful jewellery cast in sterling silver and gold. Beauty and love is everywhere if you know where to look... Embrace it


連絡先

4.5

優良

TrustScore 5段階評価の4.5

302件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業のTrustpilot 利用方法

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4.5

すべてのレビュー

(302)

過去12か月のレビュー数: 35件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

The ring is stunning with beautiful…

The ring is stunning with beautiful packaging. Very pleased. However I was unaware that I would have to pay customs a few weeks after the purchase at my post office. I some how missed this detail when purchasing. It was inconvenient to travel to po and it cost me another 16 euro. I live in ireland and assumed that all was included in price as with Amazon .V

2021年12月31日
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Vivienne

Thank you for taking the time to write a review. I am really sorry that you were hit with a customs bill upon the delivery of your order. This is something that we are working on as a result of Brexit customs charges are changing very frequently. Please could you send us an e-mail to support@fiyah.com or give us a call on +44 161 703 5606 and we will refund you the amount of customs that you had to pay. I sincerely apologise for the inconvenience.

Wishing you a happy new year!

Kind regards
Katie
FIYAH

5つ星のうち5の評価

AMAZING Customer Service 👌🏼

My order did not arrive and without hesitation a replacement has been sent, customer service was exceptional 🤗

2021年12月31日
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Sheree,

Thank you for writing such a lovely review. I am so sorry that your original order did not arrive, we are always working hard to ensure our customers get the best service possible so I am so pleased that we were able to resolve this issue for you!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

Amazing service and beautiful rings

Amazing service, quick commutation responses and wonderful item. The rings are absolutely beautiful and the way they are packaged and sent is remarkable. I would definitely recommend them to friends and family and I would also purchase from them. Thank you

2021年12月23日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Mina,

Thank you for taking the time to write a 5-star review. I am so happy to hear about your positive experience and how much you love your rings, it really means a lot to us!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

Repair Query

I had to contact this company re a repair query on a ring i recently purchased. The quickness of the replies from customer services even at this time of year ( 1 week before christmas) was simply over and above what i expected.
They answered my query efficiently professionally and i can't thank them enough for the outcome. They really have made christmas that little bit more special for us.
I have ordered a few items of jewellery from this company and will definitely visit there online shop for future purchases.
I can highly recommend this excellent company for promt customer service,
Product lines and
Dispatch
Thank you
Delighted customer

2021年12月21日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Davy,

Thank you so much for taking the time to leave such a kind review. I am so pleased to hear you had such a positive experience with our customer care team, it really means a lot to know our customers are happy with our service!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

Katie was great

Katie was great, she dealt with the matter without it being explained to her, got everything sorted out in a split second...now it's time to show Phil the ropes ;)!

2021年12月20日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Niall,

Thank you for your great review. It is so important to us that our customers get the best service possible, I will make sure to pass your feedback on to Katie as she will be delighted!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

FIYAH JEWELLERY

I am a great fan of Fiyah jewellery, I have four daughters and a present from Fiyah is always appreciated. Their Customer Service is second to none and any query is quickly replied to in a courteous and helpful manner.

2021年12月9日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Eileen,

We really appreciate you taking the time to leave a 5-star review. I am so pleased to hear of your positive experience with FIYAH, thank you for your continuous support!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

Great Customer Service

I am a customer of FIYAH Jewellery and am quite happy with their Customer Service Department. I have never had a company get back to me so quickly regarding orders that I have placed. Not only that, I live in the United States so they're taking the time and effort to communicate from a great distance away.

2021年12月7日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Char,

Thank you so much for sharing your positive experience with us. Our customers are our top priority, so hearing your feedback really does mean so much to the FIYAH team!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

Loved these beautiful rings

Loved these beautiful rings. I have 4 (2 for my children and 2 for our grandchildren).
Lost in the mail, customer service was so speedy and polite and replaced them within days.
Would definitely recommend this company, their service and their very BEAUTIFUL rings.
Thank you.

2021年12月2日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Katherine,

We very much appreciate your wonderful review. I am so pleased our customer care team were able to help you so quickly, and I hope your children and grandchildren love their rings!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

Amazing Service…

I cannot praise the customer service for this company high enough. I sent an email on a Sunday evening enquiring if they did repairs. First thing Monday morning I was contacted by email by Emily offering to replace the items, one of the items was no longer in stock and so I was asked to choose a replacement. I advised by email on Monday evening and the items were delivered on the following Wednesday. There was also a white feather thoughtfully popped into the package. I have told everyone I know how amazing the customer service is and I will most certainly head to Fiyah for any jewellery I buy in future. Top class service, communication, thoughfullness and the jewellery is amazing. Thank you Fiyah.

2021年11月30日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Samantha,

Thank you for taking the time to share your amazing feedback! I am so pleased that you love your jewellery, and that Emily helped you so quickly, we really appreciate your review!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

Beautiful ring and arrived very…

Beautiful ring and arrived very quickly. Thank you

2021年11月24日
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi,

We really appreciate you leaving such a positive review. I am so pleased to hear you love your ring, it means so much to us here at FIYAH!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

Excellent customer service

Excellent customer service, the best I have ever received. Great attention to detail and customer care. Can’t wait to receive the beautiful jewellery. Thank you

2021年11月22日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Niamh,

Thank you for the great review, we're so delighted that you had such a positive experience with FIYAH. I am sure you will love your jewellery as much as we do!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

Lovely silver feather!!!

Lovely silver feather!!!! Delicate

2021年11月19日
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Liz,

Thank you for taking the time to share your feedback with us, we are thrilled you love your silver feather ring!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

Ordered two

Ordered two. Arrived quickly. Beautiful rings and lovely packaging.
Only one small suggestion. It would be really nice if the little card could fit inside the box so they could be kept together.

2021年11月19日
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Wendy,

We really appreciate your review, I am so pleased you love your ring. Thank you for the suggestion, I will pass this on to our development team.

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

I bought 2 of these rings in gold

I bought 2 of these rings in gold, they arrived today. I am so used to being ripped off that i was not expecting them to be of such quality and craftmanship. I am so impressed i just ordered 4 silver for my daughters. LOVE this site.

2021年11月14日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Amanda,

Thank you so much for sharing your wonderful review. I am so pleased you love your rings, thank you so much for being such a lovely customer!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

Beautiful

Beautiful ring & fast delivery...this was my second order & I am really impressed....love them

2021年11月14日
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Beverly,

Thank you for the great review! We are thrilled to hear how pleased you are with your ring, and we really appreciate your second order!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

Pretty Feather Ring

The silver feather ring is so pretty. Bought it for my niece as a Christmas present, it's a lovely sentimental present but something you can wear at anytime. I've added my own little white feather in the box, I've placed through the centre of the ring, really sets it off. Definitley worth the money.

2021年11月14日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Maria,

We really appreciate you writing such a lovely review. I hope your niece loves her ring, it really is such a beautiful gift!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

I bought this ring for my mum after…

I bought this ring for my mum after seeing it on facebook xx no occassion no nothing. I half expected it to be a scam but what i got was amazing. The feather ring is lovely and the package was beyond expectation xx my mum was more than happy in her own words "over the moon" xx thank you xx

2021年11月12日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Diane,

Thank you for the great review! I am so pleased to hear how much your mum loves the ring, what a lovely gift idea!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

HIGHLY RECOMMENDED..

The two rings I bought as gifts were delightfully received. They loved them. Also, it was possible to put a note in with the gift, which made it all the more personal. The delivery was fast and I would highly recommend FIYAH jewellery.

2021年11月4日
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Chris

Thank you very much for your review! We really appreciate it and we're glad you are happy with your purchase. Have a wonderful day!

Kind regards
Katie
FIYAH

5つ星のうち5の評価

A lovely ring

I love the ring and was wearing it most days
But unfortunately I seem to have misplaced it

2021年11月4日
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Sandra

We really appreciate your review, thank you. We're sorry to hear you have misplaced your ring, we know how special they are and I do hope you find it. Please get in touch if you need anything.

Kind regards
Katie
FIYAH

5つ星のうち5の評価

I love my feather ring

I love my feather ring. It is even prettier than it looks in pictures. Very good quality and arrived on time. It is also packaged really well in a very nice box, up lifting card and a beautiful feather. I recommend FIYAH to all. Tina L.

2021年11月4日
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hello Tina

Thank you so much for your review. I'm really glad you love your ring and the service was great! We really appreciate you taking the time to leave a review.

Have a lovely day.

Kind regards
Katie
FIYAH

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