FurniComp レビュー 

227
•
TrustScore 5段階評価の3.5

3.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Absolute scam of a company. Never sent my order and refused me a refund. Had to go through pay pal to get my money back. Thank god i chose to pay with paypal to protect myself! Customer service is non... もっと見る

5つ星のうち5の評価

I stayed in contact with Mustafa which gives support for the assembly and all the info required. I really had a good experience with customer support team. Thank you Mustafa ⭐️⭐️⭐️⭐️⭐️

5つ星のうち1の評価

The unit had a couple of flaws on the gloss finish and the drawer front eas bowed. I made contact with FComp, sent in pictures as requested,and they assured me they would replace the drawer front.... もっと見る

企業が回答しました

5つ星のうち5の評価

We were looking for a wardrobe for a long time and exactly what we need we found at Furnicomp. What we read about the company on Trustpilot worried us as people had some bad experiences. Then we cal... もっと見る

企業情報

  1. 家具店

当該企業による記述

First established in 2005, FurniComp started off as a small retail shop in the heart of Leicester. Being a family run business with over 12 years of experience in the industry we have managed to grow year on year as an independent furniture retailer by offering a personal touch throughout your online furniture purchase. We provide an unparalleled selection of the very best quality products, an easy and comfortable shopping experience, expedited shipping offers, and exceptional customer service. Our Website enlists furniture sourced from Europe’s most highly reputable suppliers. Along with our exceptional customer service, we strive to offer you the highest quality products at reasonable prices. Our website showcases a comprehensive selection of home furniture to cater for your requirements. You will find an extensive range of furniture categories such as high quality beds, wardrobes for bedrooms, dining tables and chair sets, sideboards and cabinets, wall display cabinets, bookshelves and bookcases, contemporary coffee tables, TV Entertainment Units, and home computer desks. At FurniComp we don’t believe in hidden costs so the price shown online, is the price you pay. We offer free delivery on almost all orders and have no hidden surcharges at the checkout. All prices include VAT too.


連絡先

3.3

まあまあ

TrustScore 5段階評価の3.5

227件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 54%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.3

すべてのレビュー

(227)

過去12か月のレビュー数: 83件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Brilliant Service

Saw a desk I wanted on their website so rang them up to check if delivery was still as stated. Gentleman on the phone said that he would check the stock in the warehouse and would ring us back. Received return call within an hour confirming availability so we ordered on line and received the desk the next day. First class service so would definitely use again.

2020年7月3日
自発的なレビュー
FurniComp ロゴ

FurniComp からの回答

Hi John,
Thanks for your 5 star review, we're glad our service and prompt delivery made your journey with us really smooth.

Best wishes,
Mohammed

5つ星のうち4の評価

Good and value for money

Received a kitchen sideboard pretty quickly, very well packaged, easy to assemble (instructions much better than Ikea), result was very good (definitively looks more expensive than it is). Happy with customer service as well. Would recommend

2020年6月22日
自発的なレビュー
FurniComp ロゴ

FurniComp からの回答

Hi Nick,
Thank you for your review, we're so happy the item met and surpassed your expectations at every point.

Kind Regards,
Mohammed

5つ星のうち5の評価

Brilliant customer service!

Ordered a desk online after seeing it advertised on Instagram. Dispatched on time by Furnicomp but a slight delay on delivery due to the courier. I contacted Furnicomp whilst waiting to voice my concerns and their customer service was second to non, Mustafa was very helpful. When my order arrived it was packaged so well (never seen a furniture delivery packaged so well!) Would recommend Furnicomp and will definitely be purchasing from them again. 😃✅

2020年6月18日
自発的なレビュー
FurniComp ロゴ

FurniComp からの回答

Hi Lauren,
Thank you for your 5 star review, we're really happy to hear we were able to provide the best level of service and resolve any issues. We also do pride ourselves on how well we package our furniture :)

Best wishes,
Mohammed

5つ星のうち1の評価

No goods received and no response to…

No goods received and no response to emails, calls, text. Not happy at all will not recommend

2020年6月15日
自発的なレビュー
FurniComp ロゴ

FurniComp からの回答

Hi Michelle,
We're really sorry about the experience you had with us. If you have any outstanding issues which need resolving please do not hesitate to contact us.

Kind Regards,
Mohammed

5つ星のうち5の評価

Excellent Company

We ordered a high white gloss sideboard and couldn’t be happier. The package arrived in 2 deliveries but the communication was fantastic. The packaging is fantastic and doesn’t leave anything to chance with damage. Build was straight forward and very good quality. High recommend and will definitely use again.

2020年5月6日
自発的なレビュー
FurniComp ロゴ

FurniComp からの回答

Hi Stuart,
Thank you so much for your 5 star review and kind words, we really appreciate them. We're also glad that your whole journey with us was smooth and you were satisfied with everything :)

Kind Regards,
Mohammed

5つ星のうち5の評価

Quick & Easy Service

Easy process to deal with, and during Covid-19 delivery still arrived really quickly. Had a query a month later, spoke with Mustafa and query resolved immediately. Definitely recommend

2020年4月29日
自発的なレビュー
FurniComp ロゴ

FurniComp からの回答

Hi Ed,
Thank you for your 5 star review, we're really happy to see that we were able to resolve any query promptly.

Best wishes,
Mohammed

5つ星のうち5の評価

An absolute pleasure to deal with

An absolute pleasure to deal with
Delivery was very quick
Highly recommend

2020年4月27日
自発的なレビュー
FurniComp ロゴ

FurniComp からの回答

Hi Scott,
Thank you for your kind words and amazing review. We're really happy that the service and product was exactly to your expectations :)

Best Wishes,
Mohammed

5つ星のうち4の評価

Lunar desk

Great desk, excellent customer service.

2020年4月23日
自発的なレビュー
FurniComp ロゴ

FurniComp からの回答

Hi Fiona,
Thank you for your positive review, we're really happy to hear your desk and the service you received met your expectations

Kind regards,
Mohammed

5つ星のうち3の評価

The delivery was fast and communication…

The delivery was fast and communication excellent but was a little disappointed in the sideboard the shape was like the picture but the colour was not it looked like a high bright white gloss in the picture but unfortunately it was a dull gloss and off white almost like a cream compared to what it was on the picture how ever the grey colour on it is the same as the picture just a shame it was not bright white and high gloss would have looked stunning just like the pictures.also when we had put it together it’s very strong and stable so positives and negatives wanted to order more but due to the colour I won’t be.

2020年4月20日
自発的なレビュー
FurniComp ロゴ

FurniComp からの回答

Hi,
Thank you for your review, we're really sorry about the issues you faced during your journey with us. We try and be as accurate with the pictures and descriptions. If there is anything we can do, please do contact us at anytime :)

Kind Regards,
Mohammed

5つ星のうち5の評価

Would order again!

Good communication, quick delivery and overall excellent service.

2020年4月16日
自発的なレビュー
FurniComp ロゴ

FurniComp からの回答

Hi Irene,
Thank you for your amazing review, we're really happy to hear your experience with us was positive :)

Best wishes,
Mohammed

5つ星のうち5の評価

Excellent Service from start to finish

Good website, prompt delivery especially under the COVID19 circumstances. I couldn't find anybody else to deliver my desk for my home office, FurniComp were excellent in this respect!

2020年4月15日
自発的なレビュー
FurniComp ロゴ

FurniComp からの回答

Hi,
Thank you for your amazing review, we're so happy to hear your journey with us went really well.

Best wishes,
Mohammed

5つ星のうち5の評価

Reliable company with excellent customer service.

Ordered desk on a Friday and it arrived the following Monday. Customer service was excellent. I spoke to someone over the phone a few times. Desk took a while to assemble but was worth it. Excellent company.

2020年4月13日
自発的なレビュー
FurniComp ロゴ

FurniComp からの回答

Hi Amy,
Thanks for your really kind words and 5 star review. Glad you're pleased with the service and product

Best Wishes
Mohammed

5つ星のうち5の評価

Great service

Great service. Delivered within a couple of days despite being in the middle of lockdown. Product great quality. Will use again. Many thanks

2020年4月13日
自発的なレビュー
FurniComp ロゴ

FurniComp からの回答

Hi Michelle,
Thanks for your 5 star review. We're really happy to know how pleased you were with the product and service.

Best Wishes,
Mohammed

5つ星のうち5の評価

Totally in love with the side board i…

Totally in love with the side board i bought from furnicom. Excellent value for money

2020年4月12日
自発的なレビュー
FurniComp ロゴ

FurniComp からの回答

Hi Shona,
Thank you for your kind words, we're so happy to hear you found love in your new sideboard :)

Best wishes,
Mohammed

5つ星のうち4の評価

Only 4 stars due to delivery service.

2020年4月8日
自発的なレビュー
FurniComp ロゴ

FurniComp からの回答

Hi Nigel,
Thanks for your positive review, in regards to delivery that is an area we're always looking to improve. If you need anything in the future please contact us at anytime :)

Kind Regards,
Mohammed

5つ星のうち5の評価

Great quality product and looks great

Great quality product and looks great. Easy to build. Customer service by phone and email were very quick to respond as part of the product had been slightly damaged in transit. Mustafa went out of his way to ensure problem was rectified and dealt with the situation and kept me informed.
Thank you

2020年4月7日
自発的なレビュー
FurniComp ロゴ

FurniComp からの回答

Hi Katie,
Thanks for your 5 star review. We're really happy to know how pleased you were with the product and service.

Best Wishes,
Mohammed

5つ星のうち5の評価

Excellent product and service

Fantastic service and attention through the whole purchase process. Mustafa replied very promptly to my queries and informed me of any updates on my order right away. The product arrived really quickly (earlier than expected!) and it was exactly what I wanted.
Keep it up! :)

2020年4月7日
自発的なレビュー
FurniComp ロゴ

FurniComp からの回答

Hi Paula,
Thank you for your amazing review, we're so happy to hear your journey with us went really well.

Best wishes,
Mohammed

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