Absolute scam of a company. Never sent my order and refused me a refund. Had to go through pay pal to get my money back. Thank god i chose to pay with paypal to protect myself! Customer service is non... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I stayed in contact with Mustafa which gives support for the assembly and all the info required. I really had a good experience with customer support team. Thank you Mustafa ⭐️⭐️⭐️⭐️⭐️
The unit had a couple of flaws on the gloss finish and the drawer front eas bowed. I made contact with FComp, sent in pictures as requested,and they assured me they would replace the drawer front.... もっと見る
企業が回答しました
We were looking for a wardrobe for a long time and exactly what we need we found at Furnicomp. What we read about the company on Trustpilot worried us as people had some bad experiences. Then we cal... もっと見る
企業情報
当該企業による記述
First established in 2005, FurniComp started off as a small retail shop in the heart of Leicester. Being a family run business with over 12 years of experience in the industry we have managed to grow year on year as an independent furniture retailer by offering a personal touch throughout your online furniture purchase. We provide an unparalleled selection of the very best quality products, an easy and comfortable shopping experience, expedited shipping offers, and exceptional customer service. Our Website enlists furniture sourced from Europe’s most highly reputable suppliers. Along with our exceptional customer service, we strive to offer you the highest quality products at reasonable prices. Our website showcases a comprehensive selection of home furniture to cater for your requirements. You will find an extensive range of furniture categories such as high quality beds, wardrobes for bedrooms, dining tables and chair sets, sideboards and cabinets, wall display cabinets, bookshelves and bookcases, contemporary coffee tables, TV Entertainment Units, and home computer desks. At FurniComp we don’t believe in hidden costs so the price shown online, is the price you pay. We offer free delivery on almost all orders and have no hidden surcharges at the checkout. All prices include VAT too.
連絡先
UNIT 4, 92-94 Gipsy Lane, LE4 6RE, Leicester, 英国
- 07549818269
- info@furnicomp.co.uk
- www.furnicomp.co.uk
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 54%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brilliant Service
Saw a desk I wanted on their website so rang them up to check if delivery was still as stated. Gentleman on the phone said that he would check the stock in the warehouse and would ring us back. Received return call within an hour confirming availability so we ordered on line and received the desk the next day. First class service so would definitely use again.

FurniComp からの回答
Good and value for money
Received a kitchen sideboard pretty quickly, very well packaged, easy to assemble (instructions much better than Ikea), result was very good (definitively looks more expensive than it is). Happy with customer service as well. Would recommend

FurniComp からの回答
Brilliant customer service!
Ordered a desk online after seeing it advertised on Instagram. Dispatched on time by Furnicomp but a slight delay on delivery due to the courier. I contacted Furnicomp whilst waiting to voice my concerns and their customer service was second to non, Mustafa was very helpful. When my order arrived it was packaged so well (never seen a furniture delivery packaged so well!) Would recommend Furnicomp and will definitely be purchasing from them again. 😃✅

FurniComp からの回答
I found this company on Instagrams The furniture is amazing very well packed abs easy to put together. Customer service was amazing excellent communication highly recommended...thank you 😊
I found this company on Instagram the furniture

FurniComp からの回答
No goods received and no response to…
No goods received and no response to emails, calls, text. Not happy at all will not recommend

FurniComp からの回答
Excellent Company
We ordered a high white gloss sideboard and couldn’t be happier. The package arrived in 2 deliveries but the communication was fantastic. The packaging is fantastic and doesn’t leave anything to chance with damage. Build was straight forward and very good quality. High recommend and will definitely use again.

FurniComp からの回答
Quick & Easy Service
Easy process to deal with, and during Covid-19 delivery still arrived really quickly. Had a query a month later, spoke with Mustafa and query resolved immediately. Definitely recommend

FurniComp からの回答
An absolute pleasure to deal with
An absolute pleasure to deal with
Delivery was very quick
Highly recommend

FurniComp からの回答
The delivery was fast and communication…
The delivery was fast and communication excellent but was a little disappointed in the sideboard the shape was like the picture but the colour was not it looked like a high bright white gloss in the picture but unfortunately it was a dull gloss and off white almost like a cream compared to what it was on the picture how ever the grey colour on it is the same as the picture just a shame it was not bright white and high gloss would have looked stunning just like the pictures.also when we had put it together it’s very strong and stable so positives and negatives wanted to order more but due to the colour I won’t be.

FurniComp からの回答
Would order again!
Good communication, quick delivery and overall excellent service.

FurniComp からの回答
Excellent Service from start to finish
Good website, prompt delivery especially under the COVID19 circumstances. I couldn't find anybody else to deliver my desk for my home office, FurniComp were excellent in this respect!

FurniComp からの回答
Reliable company with excellent customer service.
Ordered desk on a Friday and it arrived the following Monday. Customer service was excellent. I spoke to someone over the phone a few times. Desk took a while to assemble but was worth it. Excellent company.

FurniComp からの回答
Great service
Great service. Delivered within a couple of days despite being in the middle of lockdown. Product great quality. Will use again. Many thanks

FurniComp からの回答
Totally in love with the side board i…
Totally in love with the side board i bought from furnicom. Excellent value for money

FurniComp からの回答
Great quality product and looks great
Great quality product and looks great. Easy to build. Customer service by phone and email were very quick to respond as part of the product had been slightly damaged in transit. Mustafa went out of his way to ensure problem was rectified and dealt with the situation and kept me informed.
Thank you

FurniComp からの回答
Excellent product and service
Fantastic service and attention through the whole purchase process. Mustafa replied very promptly to my queries and informed me of any updates on my order right away. The product arrived really quickly (earlier than expected!) and it was exactly what I wanted.
Keep it up! :)

FurniComp からの回答
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