FurniComp レビュー 

227
•
TrustScore 5段階評価の3.5

3.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Absolute scam of a company. Never sent my order and refused me a refund. Had to go through pay pal to get my money back. Thank god i chose to pay with paypal to protect myself! Customer service is non... もっと見る

5つ星のうち5の評価

I stayed in contact with Mustafa which gives support for the assembly and all the info required. I really had a good experience with customer support team. Thank you Mustafa ⭐️⭐️⭐️⭐️⭐️

5つ星のうち1の評価

The unit had a couple of flaws on the gloss finish and the drawer front eas bowed. I made contact with FComp, sent in pictures as requested,and they assured me they would replace the drawer front.... もっと見る

企業が回答しました

5つ星のうち5の評価

We were looking for a wardrobe for a long time and exactly what we need we found at Furnicomp. What we read about the company on Trustpilot worried us as people had some bad experiences. Then we cal... もっと見る

企業情報

  1. 家具店

当該企業による記述

First established in 2005, FurniComp started off as a small retail shop in the heart of Leicester. Being a family run business with over 12 years of experience in the industry we have managed to grow year on year as an independent furniture retailer by offering a personal touch throughout your online furniture purchase. We provide an unparalleled selection of the very best quality products, an easy and comfortable shopping experience, expedited shipping offers, and exceptional customer service. Our Website enlists furniture sourced from Europe’s most highly reputable suppliers. Along with our exceptional customer service, we strive to offer you the highest quality products at reasonable prices. Our website showcases a comprehensive selection of home furniture to cater for your requirements. You will find an extensive range of furniture categories such as high quality beds, wardrobes for bedrooms, dining tables and chair sets, sideboards and cabinets, wall display cabinets, bookshelves and bookcases, contemporary coffee tables, TV Entertainment Units, and home computer desks. At FurniComp we don’t believe in hidden costs so the price shown online, is the price you pay. We offer free delivery on almost all orders and have no hidden surcharges at the checkout. All prices include VAT too.


連絡先

3.3

まあまあ

TrustScore 5段階評価の3.5

227件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 54%に回答しています

通常1カ月以上経ってから回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.3

すべてのレビュー

(227)

過去12か月のレビュー数: 83件

レビューを書く
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5つ星のうち1の評価

Delivery drivers refused to take my…

Delivery drivers refused to take my wardrobe upstairs. My husband has arthritis in both his hips & ankles. So it’s gonna be a mission for us to do it ourselves. 2 young men & they were to lazy to do it. Will never order again. My son & daughter were both going to buy from furnicomp I’ve advised them not to bother.

2023年7月21日
自発的なレビュー
5つ星のうち1の評価

This company is disgraceful

This company is disgraceful. They answer straight away to make a sale but totally ignore you when there's a problem. I've had to perform a chargeback. I do carpentry work and have worked on site for 23 years. This furniture is literally the cheapest quality you can get at an extortionate price. It looks good in the photos but it's awful. It's all scratched, chipped and the wood is very poor quality.

2023年7月5日
自発的なレビュー
5つ星のうち5の評価

Half the price of wayfair!

I ordered the Marble effect tall sideboard. Half the price of Wayfair! For the price I expected it to be flimsy. It isn't. Made in Italy its really good quality. The assembly instructions were pictures only as the writing was in Italian but it was pretty self explanatory. The delivery was as stated and they called me to arrange a time. Really impressed with this company and I'd definitely buy from them again.

2023年4月12日
自発的なレビュー
5つ星のうち2の評価

Bad Quality Oslo Wardrobe

We bought Oslo 3 Door White & Oak Effect Wardrobe With 2 Drawers and it took us quite efforts to assemble it as the parts/panels are not labled. Then we found the quality of the panels are not very solid :
1. The drawer frames are so flimsy that part 72033 keeps falling off the drawer and the bottom board (part 90696) is so slim that it is not even able to sustain half load of underwears and easily bent
2. The finishing of the front panels (part 631404) are not smooth and bumpy and the painting is quite thin. The left front panel (part 631404) does not fit very well at the bottom and I need to squeeze it in order to close.
Without assembling it, we wouldn’t be able to find the drawer issues. A bit disappointed by the quality for the price we paid. The wardrobe looks now a bit bad with the drawer’s front board off…

Emailed them and also tried to call them a few times but no one answered the phone at all...

2023年1月2日
自発的なレビュー
5つ星のうち1の評価

I bought and paid for a wardrobe on…

* Updated 16.01.23 re order no 11084.
I bought and paid for a wardrobe on 16/11/2022. I do understand that deliveries may take some time but it has been 7 weeks with no communication whatsoever. I have requested a ball-park delivery date by email, phone and Instagram message and been ignored on every platform. No customer service at all. Very very poor.
*I finally got through to customer services to be told that they don’t deliver to my area so my order was cancelled weeks ago. Very disappointing. At no time was I advised about this. I was never sent email cancellation advice or, more importantly, a refund. The advisor did refund me during my phone call however. Further more, the advisor went on to tell me that I wouldn’t get a wardrobe delivered to my area by anyone due to the size of the item (I’m near Plymouth, in a town not up a mud track. It’s hardly Everest). Funnily enough, I have ordered another wardrobe - same size - from one of their competitors. They will assemble it too. My advice is shop elsewhere and save yourself a big waste of time.

2023年1月10日
自発的なレビュー
5つ星のうち5の評価

Will use again

I ordered a TV stand and a nest of tables from FurniComp. The TV stand was delivered very quickly. As soon as I saw how the item had been packaged, I knew that time had been spent to ensure it arrived without being damaged in transit. The nest of tables were also well packaged. Fast delivery, quality products and excellent service. I'd have no hesitation in ordering from them again.

2022年12月2日
自発的なレビュー
5つ星のうち1の評価

Item arrived damaged with a split panel…

Item arrived damaged with split panels making it completely unusable. Tried to report the fault through online chat and telephone, neither worked. Have emailed to request replacement or return.

Update! Managed to contact company though Instagram. Returned item for a full refund.

2022年7月7日
自発的なレビュー
5つ星のうち5の評価

Great product and service- would recommend!

I had a great experience with FurniComp and would highly recommend them!

I ordered a sideboard and enquired about delivery times. I received a prompt and detailed response. Delivery was quick and smooth and the sideboard was of great quality as well as good value for money.

Thank you for a great product and fantastic customer service!

2021年8月11日
自発的なレビュー
FurniComp ロゴ

FurniComp からの回答

Hi Amz,
Thanks for your really kind words and 5 star review. Glad you're pleased with the service and product

Best Wishes
Mohammed

5つ星のうち3の評価

Generally my opinion is quite good but…

Generally my opinion is quite good but why 3 ☆☆☆?
We have ordered shoe cabinet for our newly build porch. Product we got is really great quality. Definitely worth the money. Instructions are simple to read and as you assemble you can feel how well it is made
What let them down is delivery time. We have made the order on December hoping it will come for Christmas but sadly it arrived on late March. We have exchange few conversations on early time re delivery and initially it supposed to arrive i mid Feb. Last few weeks we have tried to contact them with no response till I made case with PayPal to get money back. We get call right after and had product delivered week later.
In overall its quality product but they need to work on delivery

2021年4月23日
自発的なレビュー
FurniComp ロゴ

FurniComp からの回答

Hi Blazej
Thanks for your review, we're glad that you received your product and everything was resolved for you. If we can assist you any further at anytime please don't hesitate to contact us at anytime.

Best Wishes,
Mohammed

5つ星のうち5の評価

I ordered a sideboard

I ordered a sideboard, it had a March delivery date, was called the day before delivery by someone very polite and helpful to remind me of the delivery and then a call from the delivery driver when he was 20 mins away. The sideboard is beautiful and was easy to put together with clear instructions. All in all a good efficient company experience with excellent customer service, thank you.

2021年3月8日
自発的なレビュー
FurniComp ロゴ

FurniComp からの回答

Hi Gecko,
Thank you so much for your kind words and 5 star review. We're really pleased your experience with us was perfect.

Kind regards,
Mohammed

5つ星のうち5の評価

all over brilliant

all over brilliant - thank you !

2021年3月7日
自発的なレビュー
FurniComp ロゴ

FurniComp からの回答

Hi Martin,
Thanks for your 5 star review. We're really happy to know how pleased you were with the product and service.

Best Wishes,
Mohammed

5つ星のうち4の評価

Slow delivery but lovely product.

Changing my review as I was waiting for my delivery for quite a while longer than expected but considering covid and Xmas delivery it is fair enough.
I contacted them on the phone and they said it had been despatched that day. Arrived shortly after.
Very well packaged/protected in the box. Gorgeous white gloss nest of tables, very sturdy and go lovely with our furniture.

2020年12月7日
自発的なレビュー
FurniComp ロゴ

FurniComp からの回答

Hi Lucy,
Thank you so much for your positive review, we're really happy that your item met your expectations and matches with the rest of your home :)

Kind Regards,
Mohammed

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