FurniComp レビュー 

227
•
TrustScore 5段階評価の3.5

3.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Absolute scam of a company. Never sent my order and refused me a refund. Had to go through pay pal to get my money back. Thank god i chose to pay with paypal to protect myself! Customer service is non... もっと見る

5つ星のうち5の評価

I stayed in contact with Mustafa which gives support for the assembly and all the info required. I really had a good experience with customer support team. Thank you Mustafa ⭐️⭐️⭐️⭐️⭐️

5つ星のうち1の評価

The unit had a couple of flaws on the gloss finish and the drawer front eas bowed. I made contact with FComp, sent in pictures as requested,and they assured me they would replace the drawer front.... もっと見る

企業が回答しました

5つ星のうち5の評価

We were looking for a wardrobe for a long time and exactly what we need we found at Furnicomp. What we read about the company on Trustpilot worried us as people had some bad experiences. Then we cal... もっと見る

企業情報

  1. 家具店

当該企業による記述

First established in 2005, FurniComp started off as a small retail shop in the heart of Leicester. Being a family run business with over 12 years of experience in the industry we have managed to grow year on year as an independent furniture retailer by offering a personal touch throughout your online furniture purchase. We provide an unparalleled selection of the very best quality products, an easy and comfortable shopping experience, expedited shipping offers, and exceptional customer service. Our Website enlists furniture sourced from Europe’s most highly reputable suppliers. Along with our exceptional customer service, we strive to offer you the highest quality products at reasonable prices. Our website showcases a comprehensive selection of home furniture to cater for your requirements. You will find an extensive range of furniture categories such as high quality beds, wardrobes for bedrooms, dining tables and chair sets, sideboards and cabinets, wall display cabinets, bookshelves and bookcases, contemporary coffee tables, TV Entertainment Units, and home computer desks. At FurniComp we don’t believe in hidden costs so the price shown online, is the price you pay. We offer free delivery on almost all orders and have no hidden surcharges at the checkout. All prices include VAT too.


連絡先

3.3

まあまあ

TrustScore 5段階評価の3.5

227件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 54%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.3

すべてのレビュー

(227)

過去12か月のレビュー数: 83件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I brought 2 items from Furnicomp they…

I brought 2 items from Furnicomp they arrived very quickly had a few Damaged pieces when arrived got in touch with Mustafa and his team and they replaced the Damaged items within a few days .. very helpful service and yes very happy now the furniture is of very good quality well made and it looks like it will be very sturdy once put together .. Thankyou Mustafa and the Team

2024年3月28日
自発的なレビュー
5つ星のうち3の評価

Pretty cabinet but messy instructions

Ordered a tall lorenzo cabinet which is very pretty and overall decently solid, although the mirror reflection is a bit distorted from further away (unnoticeable if you're standing a couple meters away though). Delivery a bit slow but I knew in advance so no issues there. The real issue is that building the thing took probably 4 hours, and is not straightforward at all. All screws etc come in a single bag, and it has separate sets of screws that are 15, 16 and 18mm - all visually identical and not coded in any way. There are some guide holes, but not all of them, which makes it really hard to build without a drill and overall makes you doubt yourself (why would there be some guide holes but not others?). The wood print on the MDF looks good at a distance, not so much from up close, but overall I love the design and I would say the quality is ok for the price. Make sure to attach it to the wall, or the mirrored door will get stuck on the floor when you open it because it's so heavy.

2024年1月19日
自発的なレビュー
5つ星のうち1の評価

The WORST COMPANY do not order from here!

The whole process and customer experience has been awful.

Firstly, I placed an order in early December and did not here not a wink from anybody from the company. I had no confirmation of dispatch until mid January. I received an email telling me my order was going to be delivered the next day and literally had a day to organise my schedule last min. Thank God I work from home so was able to rearrange things quickly. The courier guys are awful and do not know how to follow a basic sat nav, I spent 20mins guiding the driver to the correct address. The driver then proceeded to shout at me to hurry and sign the documents before he would release the goods. Overall I’m extremely disappointed with this company and would never order again from here. Was definitely not worth the wait at all. I’m just hoping the item isn’t damaged as they also don’t deliver to your actual door if you’re in apartments. Absolutely awful and would not recommend.

2024年1月17日
自発的なレビュー
5つ星のうち1の評価

No refund once constructed!!

The advice when giving reviews is to be honest, helpful and constructive. Honestly, don’t buy from this company, I will be helpful in warning you not to buy from this company and I will be constructive in advising you to take heed of the negative reviews (I didn’t). I purchased a Tall Capri shoe storage unit. After construction it was obvious the unit was not fit for purpose. The design was a pull down front panel where you place your shoes into a ‘holding’ section, and you then close. Perfect you would think. But no. The shoes slipped into the ‘holding’ section below. Not fully, but just half way down so that you couldn’t open the panel to retrieve the fallen shoes. On contacting the company with my complaint and photo evidence, I was told I couldn’t get a refund because I had built the unit and it could not be resold. They are not on the list of companies where you could take your complaint to the ombudsman, so £129 down the drain. Please do not waste YOUR money!!

2023年10月30日
自発的なレビュー
5つ星のうち5の評価

Incredible service

Incredible service. Ordered my items and was delivered within the time frame. Zero complaints. I will be purchasing from here again!

2023年12月15日
自発的なレビュー
5つ星のうち1の評価

Crap

Bought a bed on the 8th November, was told it was discontinued. It's now 29th Nov and I still don't have my refund. Funicomp said they have sent me my refund and that it's because of my bank (Barclays) as to why I haven't received it. Quick enough to take ya money just not quick to give it back when owed! Will never use this company again.

2023年11月29日
自発的なレビュー
5つ星のうち1の評価

Shambolic service

Shambolic service after ordering on 6th October and receiving a damaged part constant emails sent then blaming emails for going in junk folder ! Still waiting for damaged part to arrive. I will never order from this company again shame as good item but customer service is diabolic

2023年10月6日
自発的なレビュー
5つ星のうち2の評価

Quick delivery but beware of the…

Quick delivery but beware of the quality of the products. Ordered the Roma white Matt sideboards 4 door & 3 door, poor instructions and very poor quality. Looks and feels plastic and not stable. Also drawers won’t open easily, just very disappointed! Such a shame as I Iove the design and was just what I was looking for.

2023年10月13日
自発的なレビュー
5つ星のうち5の評価

Fantastic customer service

Fantastic customer service. I called to report some handles missing and slight damage on a door, and two days later the replacement items arrived packaged and safe. All completed and looks amazing high gloss unit.

The customer service was just amazing.

2023年9月11日
自発的なレビュー
5つ星のうち1の評価

I was a returning customer to Furnicomp…

I was a returning customer to Furnicomp as I’d had a positive experience with them, not so second time around, I ordered a sideboard which arrived without the 3 doors, I contacted the company who then eventually sent the doors out , but one was badly damaged, I emailed photos of damaged door and they told me they would send a replacement, few weeks passed , heard nothing so I ended up emailing them twice, only to get no response , l left it a few more weeks emailed again , they emailed back with a curt response saying they’d send a door when they could locate one , that was 6weeks ago and I’ve heard nothing more ! Shocking customer service , no communication from them , this is a company I’ll not be returning to and I advise others to be very cautious of them !

Footnote : I eventually received my missing door, albeit months later with no communication from them , has put me off ordering from them again

2023年6月20日
自発的なレビュー

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