Went in to collect my order which I needed for the next day which said was in stock but unfortunately wasn't. I didn't have time to travel to another store to collect. So John kindly offered to pick... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Excellent shop I get a lot of my clothes from here, staff are a delight to talk to always friendly, shame it’s closing down as Blackpool doesn’t have many outdoor shops.
企業が回答しました
Fantastic experience! All the staff were extremely helpful and knowledgeable about their products. Big shout out to Tom who went above and beyond to help us and provided discounts that we were unaware... もっと見る
Visited the Blackpool Express store yesterday with my wheelchair bound aunt. I was looking for freezer blocks so one of the young men sales assistants (Tom) took me upstairs and found the right pro... もっと見る
企業が回答しました
企業情報
GO Outdoors - Blackpool (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Victoria Street, FY1 4RJ, Blackpool, 英国
- 01253 200909
4.9
優良
323件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
GO Outdoors - Blackpool (Express) からの回答
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Unprofessional staff
I came into this store to be greeted by two staff members flirting very unprofessional, leaning over the counters to each other and when you come into a store you expect to be greeted instead too focused on each other. This was a gentleman just brushed off my question and the woman behind the desk was laughing at him. I wouldn’t expect you to allow relationships to be alone within the company.
2024年10月4日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Fab service
Absolutely fantastic customer service from Go Outdoors. Was served by Shane who was very patient with me as I was buying for my adult son who is autistic and won’t go in any clothes shop, I told him what I needed and he helped me with it, he went above and beyond for sure. Thank you Shane it was very much appreciated
2024年9月30日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
The staff was very polite and very…
The staff was very polite and very helpful i would go back any time and recommend this company
2024年10月1日
GO Outdoors - Blackpool (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
What a fantastic place
What a fantastic place, the staff there go away above the call of duty there is a lot of discounts to have in woman's coats. Men coats not forgetting the woman and men's shoes and it also dose children coats and accessories and what about camping gear every thing you want is here, but remember to get the discount you need to be a member the coast is £5 pounds and if wish to it can be renewed each year once you do have this then you can shop. So what are you waiting for.....
2024年9月28日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Blackpool (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great staff
Great staff, really helpful in me chosing what I wanted. Really appreciated their help with accessing discounts.
2024年9月8日
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Excellent service
Excellent service from Qassim who went out of his way to ensure I got a great deal on my new Merrell Moab 3 shoes.
2024年8月30日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great service
2024年8月26日
GO Outdoors - Blackpool (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
GO Outdoors - Blackpool (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Good quality products and great service
The items I sought were in the shop. The staff member updated my membership card so I could take advantage of the discount. I am very happy with the products and service I received in Blackpool.
2024年8月16日
GO Outdoors - Blackpool (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Fantastic service yet again
Fantastic service yet again. Megan was polite and friendly who served me. Good store. Will be in again soon.
2024年8月7日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Useful well stocked shop
Such a lovely pleasant lot of staff. Always helpful with a ready smile. They keep the store tidy and are always busy. Just a shame the shop itself is so cramped. Love going here.
2024年7月30日
GO Outdoors - Blackpool (Express) からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
The Sales assistant
The Sales assistant, that helped me with buying the jacket was Really knowledgeable , really polite and very helpful
2024年7月18日
GO Outdoors - Blackpool (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Brilliant Go Outdoors!…
Qassim was brilliant in helping me find the items that I bought for my son and granddaughter today, it saved me so much time in finding the correct items.
2024年7月10日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Made to feel welcome on entry into the…
Made to feel welcome on entry into the shop. The young lad serving was very helpful.
2024年7月3日
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Helpful staff
Great store, Qassim was very helpful and really helped us out with what we needed when we couldn't find it anywhere else.
2024年7月4日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great value items took advantage of the…
Great value items took advantage of the membership sale, Brandon was extremely helpful.
2024年6月24日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
A quick visit to town
I only had a brief window of opportunity to buy what I needed today, but Brandon was on hand to help me out. I needed a large rucksack (for work) and a lightweight waterproof jacket for a holiday. I am a GO Outdoors member, and got a great deal on both. Brandon fully explained the returns policy, and was helpful without being 'in my face'.
2024年6月22日
自発的なレビュー
GO Outdoors - Blackpool (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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