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GO Outdoors - Blackpool (Express) レビュー 

323
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TrustScore 5段階評価の5

4.9

キャンプ用品店
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Victoria Street, FY1 4RJ Blackpool, GB

•
01253 200909

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Went in to collect my order which I needed for the next day which said was in stock but unfortunately wasn't. I didn't have time to travel to another store to collect. So John kindly offered to pick... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent shop I get a lot of my clothes from here, staff are a delight to talk to always friendly, shame it’s closing down as Blackpool doesn’t have many outdoor shops.

企業が回答しました

5つ星のうち5の評価

Fantastic experience! All the staff were extremely helpful and knowledgeable about their products. Big shout out to Tom who went above and beyond to help us and provided discounts that we were unaware... もっと見る

5つ星のうち5の評価

Visited the Blackpool Express store yesterday with my wheelchair bound aunt. I was looking for freezer blocks so one of the young men sales assistants (Tom) took me upstairs and found the right pro... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Blackpool (Express) について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.9

優良

TrustScore 5段階評価の5

323件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(323)

過去12か月のレビュー数: 35,367件

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5つ星のうち5の評価

Great staff

Bought 4 chairs and renewed our discount card today. We were served by Brandon who was very helpful, polite and friendly. Other members of staff friendly too. It’s a pleasure to shop in the Blackpool store.

2024年6月22日
自発的なレビュー
GO Outdoors - Blackpool (Express) ロゴ

GO Outdoors - Blackpool (Express) からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great place to get all your outdoor…stuff and things

Great place to get all your outdoor essentials at great prices. Courtney, Sam and Adam were great downstairs and by far the friendliest set of staff in Blackpool. The guy upstairs is a classic member of staff who has helped me over the years was also great(no idea of his name sorry).
Great to see one shop understands that personality counts.

2024年6月6日
自発的なレビュー
GO Outdoors - Blackpool (Express) ロゴ

GO Outdoors - Blackpool (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Served by Adam today

Served by Adam today, extremely helpful, very friendly. Got the membership card and saved a fortune!

2024年6月6日
自発的なレビュー
GO Outdoors - Blackpool (Express) ロゴ

GO Outdoors - Blackpool (Express) からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち1の評価

I visited Ur store in Blackpool town…

I visited Ur store in Blackpool town center was looking for a camping air bed single on Ur shelfs up stairs sat ten pound for single airbed came down stairs to tills only to find out that they telling me a single airbed is retail price £28 but if u have a discount card that will help with a discount. I sorry a discount card still wouldn't get the airbed for tenner like say on shelf. No way am i paying tht much for a single airbed i would rather sleep on cold floor than pay tht price it's fine got one for 12pounds out of a better store Ur store is a rip off and won't b using it again poor service poor standard

2024年6月6日
自発的なレビュー
GO Outdoors - Blackpool (Express) ロゴ

GO Outdoors - Blackpool (Express) からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent customer service from Megan.

2024年6月1日
自発的なレビュー
GO Outdoors - Blackpool (Express) ロゴ

GO Outdoors - Blackpool (Express) からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful staff with good knowledge to…

Helpful staff with good knowledge to assist us with our multiple purchases
The assist Sam who helped us was very up to date with his knowledge of what we needed and didn't need for our sons DofE course

2024年5月12日
GO Outdoors - Blackpool (Express) ロゴ

GO Outdoors - Blackpool (Express) からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Your Blackpool shop was very helpful

Your Blackpool shop was very helpful.
Sorted getting me some clothing.
First they tried to see if Preston had the products.
Then they made me on order to delivered to the Blackpool shop.
This was great good service thanks.

2024年5月11日
GO Outdoors - Blackpool (Express) ロゴ

GO Outdoors - Blackpool (Express) からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Always a pleasure to go in the…

Always a pleasure to go in the Blackpool store.
Staff friendly and professional and always willing to give advice and answer questions.
I wanted a light waterproof jacket and had a couple in mind when your staff member pointed out some features I was unaware of and I came away with a great jacket at a very competitive price thanks to the membership scheme and an additional discount for April.



2024年4月30日
自発的なレビュー
GO Outdoors - Blackpool (Express) ロゴ

GO Outdoors - Blackpool (Express) からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Sam's the man

Thanks to Sam for all his Knowledge, he now exactly what we needed and helped us out from the food bags to the right rucksack and sleeping mat .for somebody that is doing a Duke of Edinburgh. This is the person to go to thanks again, Sam.

2024年4月20日
自発的なレビュー
GO Outdoors - Blackpool (Express) ロゴ

GO Outdoors - Blackpool (Express) からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly polite staff

Friendly polite staff. Ordering process very easy, although it would have been better if it could be done over the telephone as we wouldn't have had to make a trip into Blackpool

2024年3月20日
GO Outdoors - Blackpool (Express) ロゴ

GO Outdoors - Blackpool (Express) からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very efficient

Very efficient, friendly service from Qassim

2024年4月5日
自発的なレビュー
GO Outdoors - Blackpool (Express) ロゴ

GO Outdoors - Blackpool (Express) からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Go Outdoors Blackpool

The two young assistants were polite, engaging, helpful and pleasant, while they were waiting to close the store and go for their lunch we weren’t made to feel as if we were an inconvenience and made our purchases without being hurried

2024年3月30日
GO Outdoors - Blackpool (Express) ロゴ

GO Outdoors - Blackpool (Express) からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

5 stars

5 stars, excellent customer service ,helpful ,friendly Qassim is a credit to go outdoors .

2024年4月4日
自発的なレビュー
GO Outdoors - Blackpool (Express) ロゴ

GO Outdoors - Blackpool (Express) からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Absolutely perfect

Absolutely perfect

2024年4月1日
GO Outdoors - Blackpool (Express) ロゴ

GO Outdoors - Blackpool (Express) からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great value

Helpful staff. Great discounts

2024年3月26日
GO Outdoors - Blackpool (Express) ロゴ

GO Outdoors - Blackpool (Express) からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

5つ星のうち5の評価

very helpful and friendly staff and…

very helpful and friendly staff and great value for money

2024年3月20日
GO Outdoors - Blackpool (Express) ロゴ

GO Outdoors - Blackpool (Express) からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Time to help

Needed a pair of boots that were both lightweight and non-slip. Fortunately, I had the luck to be helped by Sam. Nothing was too much trouble for this assistant. He was happy to make several trips to the storeroom and offered me lots to choose from. Apart from his customer-centric attitude, I was impressed by his product knowledge. A bright, confident young man to whom I was pleased to hand over money to . .
and we're boots are great!

2024年1月13日
自発的なレビュー
GO Outdoors - Blackpool (Express) ロゴ

GO Outdoors - Blackpool (Express) からの回答

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

5つ星のうち5の評価

Just been to the Blackpool branch and I…

Just been to the Blackpool branch and I was looked after by Liam, he was really helpful and polite. Thanks Steve

2024年3月20日
自発的なレビュー
GO Outdoors - Blackpool (Express) ロゴ

GO Outdoors - Blackpool (Express) からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

New coat

Helpful staff,not too pushy,explained everything,love my new coat

2024年3月11日
GO Outdoors - Blackpool (Express) ロゴ

GO Outdoors - Blackpool (Express) からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

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