I visited this store on 17/10/2026 to buy my son a pair of walking boots. Once he selected the ones for him I asked Karen to help check if there was any backstock. Karen not only came out with... もっと見る
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Excellent service by Ross finding another branch will have said waterproofs. Ali's first time on till & we are very happy customers. Keep up the good work guys⁸
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Fantastic Customer service from Cammy and Queen at the Coatbridge store. Extremely helpful, authentic and a nice friendly interaction. Was in to buy my son some camping and outdoor clothing for his Do... もっと見る
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My family and I had a great experience. We are novices when it comes to outdoor stuff but the staff were absolutely fantastic. Grace pointed out where to go to get different items, Cara helped us to g... もっと見る
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企業情報
GO Outdoors - Coatbridge について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Locks Street, ML5 3RT, Coatbridge, 英国
- 01236 803471
4.8
優良
4399件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent staff/customer service
I was assisted today by a lovely lady called Karen. Very helpful and informative. 10/10
2026年9月30日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Staff is great.
Hi, I was in the coatbridge branch today looking at waterproof jackets spoke to a nice guy called Cammy who knew his stuff gave me a lot to think about, will be back soon when I have made up my mind.
2026年9月29日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service, really helpful staff when dealing with a return, staff member Emma especially helpful, thank you.
Excellent range of tents, camping gear and climbing gear.
2026年9月29日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Senga was very helpful
Senga at the desk was very helpful. Very informative about the member system. Would absolutely return to this store
2026年9月28日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
I had to return a jacket that I…
I had to return a jacket that I mistakenly purchased in the wrong size, I must thank Ross and Faith for being extremely helpful in assisting me. Having such good staff is why I’ve shopped at this branch in the past and will continue to in the future
2026年9月27日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
The girl gets stuff done
I’ve been in the last couple days trying to sort harness’s for some via ferrata in a very very last minute trip to the Dolomites. All the staff were great but especially big thanks to Chloe.M, we couldn’t have been more awkward with the timing so soon to close/returns situation with multiple items but she stuck with us, sorted out our mess patiently, created a plan to help us the following day and even tracked us down in the store the next day to follow through. People aren’t that helpful nowadays and it was nice to meet an exception. Management material. Thanks for the save on our trip Chloe and friends.
2026年9月24日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Coatbridge からの回答
Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Looking for walking boots
I went to get a pair of walking boots. Karen gave me advice, was careful to see how much I was willing to spend and talked through a few options. She was very helpful. The member of staff at the checkout was also very helpful. Both were very friendly.
2026年9月24日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Ross was very helpful and happy to…
Ross was very helpful and happy to answer my questions, Ross advice was spot on.
2026年9月22日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Brilliant service!
Brilliant service!
I was in looking for a waterproof jacket and possibly another puffer, and the gentleman with the beard was absolutely spot on. I didn’t catch his name, but he really went the extra mile, showing me all the different options and patiently answering all my questions. Nothing was too much trouble, and he was genuinely friendly and pleasant throughout.
I ended up walking out with two jackets! 😂
Couldn’t fault the service; a proper credit to the shop. Highly recommend!
2026年9月21日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Coatbridge からの回答
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Amazing staff
Amazing staff, was assisted by Karen and she was great, so helpful and patient and very kind
2026年9月18日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very helpful in store service
Friendly and great service from Cammy & Farrah at Coatbridge, helping to associate my member’s card with my online account and price matching a Kühl jacket since it was no longer on a member’s price.
2026年9月19日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Kirsten dealt with us looking for a…
Kirsten dealt with us looking for a item that was not even on display yet she got us multiple choices to try and went over and above to help us 🥰
2026年9月19日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Karen helped me get boots for my little…
Karen helped me get boots for my little boy she was lovely and so helpful
2026年9月18日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Karen at Coatbridge was extremely…
Karen at Coatbridge was extremely helpful with me trying on lots of approach shoes. Thanks so much.
2026年9月17日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
The two assistants Codie and Cara were…
The two assistants Codie and Cara were outstanding
They went above and beyond taking down a pop up tent and demonstrating how to pack it away
It all made for a very pleasant shopping experience
Thank you both
2026年9月16日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent service from Karen
Karen is very knowledgable and offered me excellent advice.
2026年9月14日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service received
Excellent service given from Karen. Nothing was too much trouble for her- whilst we were looking for walking boots. When we approached the cashier, she was equally as pleasant, I believe her name was Senegalese. A great store with lots of variety. Thank you ladies.
2026年9月14日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Coatbridge からの回答
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
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