Karen was such a lovely and helpful salesperson. She seemed genuine as she gave great advice without being pushy. We were in the shop towards closing time yet didn’t feel rushed. I felt good about the... もっと見る
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Bike section at Go Outdoors Coatbridge are exceptional! Always go over and above! Very helpful and always full of knowledge! Thank you to Reece and Codie in our recent numerous visits to the store and... もっと見る
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I was browsing walking boots and a member of staff was in the area, allowed me to browse for a bit which was nice, then asked if I was ok. Karen was super helpful and extremely knowledgeable when reco... もっと見る
企業が回答しました
Great experience shopping with Ross at GO Outdoors Coatbridge. He was able to guide and share his experience with the products and options available effortlessly. Thanks again for all of your help!
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企業情報
GO Outdoors - Coatbridge について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Locks Street, ML5 3RT, Coatbridge, 英国
- 01236 803471
4.8
優良
4337件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Bought a number of things for a hiking…
Bought a number of things for a hiking trip. Was assisted by Karen who was very helpful and gave us good advice for what to get
2026年8月17日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great shop for Jackets and outdoor clothing
Great shop, well laid out, excellent value for money. Online customer service were really helpful when my membership card wasn't showing in my online account. In store staff helpful and friendly! Can't be beaten :-)
2026年8月1日
GO Outdoors - Coatbridge からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Very impressed by Faith
Very impressed by Faith, who listened to my (very specific) boot needs and made an excellent recommendation. Knowledgeable and interested in my needs, rather than just trying to sell me stuff.
2026年8月15日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Karen was so friendly and helpful when…
Karen was so friendly and helpful when I was buying new hiking shoes!
2026年8月14日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Bought a new pair of Merrell walking…
Bought a new pair of Merrell walking shoes today.
Assisted by shop assistant Georgia who explained the difference in a few different pairs and helped me decide using in store ramp which was good.
Thanks Georgia
2026年8月16日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
GO Outdoors - Coatbridge からの回答
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great Service
Karen was great. I was shopping for a waterproof pair of walking shoes. I tried on different pairs but was not happy with any of them. After explaining the issues I was having to Karen she returned with a pair of shoes that are fantastic. She really knows her stuff. Thank you.
2026年8月13日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Friendly and professional
Friendly, professional assistance from Karen. Her advice and suggestions led me to the most comfortable but not most expensive pair of walking shoes.
2026年8月13日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Went in to buy a new tent for camping…
Went in to buy a new tent for camping wanted something bigger than my others and didn’t know what route to go down to find the best one. Cammy helped us tons made sure that everything was perfect for what I wanted and i ended up getting the best tent for me. Big thanks to cammy.
2026年7月31日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Karen helped me with picking hiking…
Karen helped me with picking hiking boots today. She was great at explaining what is the best way to check if boots are right for your feet. I also tested the inclines within the shop whilst wearing the boots. I was advised to wear the boots within my house to ensure they were fully suitable before wearing outside incase I needed to change them
2026年8月10日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Karen was fantastic and helped me…
Karen was fantastic and helped me choose a comfy new pair of shoes! She gave good detailed explanation of what to look out for and perks of the different shoes. Great service and made my experience at go outdoors an extremely positive one.
2026年8月10日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Karen was fantastic.
Karen was fantastic.
She helped us choose the right shoes and ensured we had all the right knowledge before making a decision.
2026年8月10日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Came today to purchase a tent
Came today to purchase a tent. The one I wanted wasn't in stock. Spoke to assistant Ross, he told me there was a delivery due anytime. It arrived shortly after and Ross made a point of getting the tent for me from the delivery. Excellent customer service, thank you Ross. From Aaron.
2026年8月10日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Quality customer service
I was in this morning looking for a few things and thankfully Emma was on hand and really easy to talk to. She took me around the shop giving me quick demonstrations on how to use the items I needed and made sure I left with the confidence in knowing how to use them as well.
2026年8月10日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Served by Cammy who was excellent
Served by Cammy who was excellent, friendly and very helpful. Great that you can see tents erected and have a wee walk inside them to get a proper feel for them. Everything you need for the great outdoors under one roof 👍
2026年8月9日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Karen was really helpful in the shop…
Karen was really helpful in the shop today thank you very much
2026年8月9日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
GO Outdoors - Coatbridge からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Customer service is always really good.
Needed some advice about tent porches. Ross and Steve were more than happy to oblige in answering any questions we had, offered advice and overall left us feeling confident in what we needed. The guys and girls in the Coatbridge store are always friendly and willing to spend some time to get you exactly what you need.
2026年8月7日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Ross and karen are absolutely amazing…
Ross and karen are absolutely amazing people very helpful thank yous!
2026年8月7日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Beware of the card scheme scam
Robbers after spending over £600 charged a member another membership greedy greedy company shop useless online help is the worst ever and it took them 2 weeks online reply aviod like the plague never be back
2026年7月30日
GO Outdoors - Coatbridge からの回答
Thank you for your review.
We are sorry to understand that you have been charged for another membership online and that you have not been able to get assistance for this. We understand how upsetting this can be and we have reached out to you via the email address provided to discuss this further with you. Please check your inbox shortly for our message.
Kind regards,
Go outdoors Customer Care Team
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