Went here the other day to upgrade and add to my camping equipment, everything was fairly straightforward to find and when I came to the tills, Sarah helped me out massively. She got me signed up to t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very poor item purchased via click and collect. Returned item back to store and staff were unhelpful and unfriendly. I am still waiting for an email stating I returned to store Even though returned it... もっと見る
企業が回答しました
Everything we needed for our camping trip was readily available and we were served by Sarah who was very lovely and walked us through how much we would save if we were to become members. I shall be re... もっと見る
企業が回答しました
Excellent quality and wide range of products. Really good prices, often cheaper than online. Great customer service. The particular item I wanted is £5 online. In Go Outdoors it was 97p. My memb... もっと見る
企業が回答しました
企業情報
GO Outdoors - Coventry について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Canley Road, Canley, CV5 6RN, Coventry, 英国
- 02476 933728
4.6
優良
2337件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good availability of wide variety of…
Good availability of wide variety of stock. Helpful staff
2026年5月12日
GO Outdoors - Coventry からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
GO Outdoors - Coventry からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Visited the store with my dad recently…
Visited the store with my dad recently to grab some fishing bits, the young man on fishing dept was very friendly and went out of his way to help us find things. Great knowledge on all of the gear where I knew nothing. Thanks!
2026年5月17日
自発的なレビュー
GO Outdoors - Coventry からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great customer service *****
Staff are always friendly.
I shop at Naylors/ Go Outdoors regularly, staff have taken time to get to know me and what I buy… always making sure they help me.
Kate is always smiling, friendly and helpful, and lets me know if there might be any problems getting what I buy (goes above and beyond - thank you).
There are always staff visible and the store is always clean.
Great range of products.
Thank you all
Lindsey
2026年5月16日
自発的なレビュー
GO Outdoors - Coventry からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
I was looked after by Ed who opened up…
I was looked after by Ed who opened up another till to save me from waiting. Lovely service and helped me understand what gas options are available at Go Outdoors.
2026年5月18日
自発的なレビュー
GO Outdoors - Coventry からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Thanks Sarah
We had a lovely member of staff check us out Sarah, she helped with our go outdoors membership and the parking. What an excellent help !!!
2026年5月18日
自発的なレビュー
GO Outdoors - Coventry からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Really good experience dealt…
Really good experience dealt with lovely chap called Ed he helped me with my gear, proper kit man !
2026年5月16日
自発的なレビュー
GO Outdoors - Coventry からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
GO Outdoors - Coventry からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I went up to go outdoors for some new…
I went up to go outdoors for some new fishing tackle and Isaac gave me some brilliant advice and perfect customer service for my next fishing session. Thank you!
2026年5月17日
自発的なレビュー
GO Outdoors - Coventry からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Milly was a super star today
Milly was a super star today. Assisted me with finding the perfect walking boot for a wide foot. She was extremely knowledgeable and asked about budget, which is important to discuss with customers. The best part she was friendly and very patient.
2026年5月17日
自発的なレビュー
GO Outdoors - Coventry からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Issac smith was amazing with helping me…
Issac smith was amazing with helping me purchase some new fishing equipment for my upcoming fishing trip he was very informative and extremely friendly would definitely come back in the future
2026年5月16日
自発的なレビュー
GO Outdoors - Coventry からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Isaac in fishing is a gem!!
My husband is a keen fisherman, I on the other hand have no clue. Isaac in your fishing dept was so helpful and knowledgeable when I visited to buy gifts for my husbands birthday. Nothing was too much trouble, advice was freely given (but not in a hard sell way) and I walked out not feeling mansplained too in any way. Husband was very happy with his gifts and ill definitely be seeking out Isaac again when with father's day coming up
2026年4月24日
自発的なレビュー
GO Outdoors - Coventry からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Thank you
went in store today, needed a new pair of hiking boots for my snowdon walk...Emily was really helpful and knowledgeable, she was really patient letting me try on quite a few pairs!
2026年5月12日
自発的なレビュー
GO Outdoors - Coventry からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
5 stars
Sarah was really lovely and helpful on the tills, helped me set up a membership and gave my dog a treat! Will definitely come back!
2026年5月15日
自発的なレビュー
GO Outdoors - Coventry からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
I visited the store today and had the…
I visited the store today and had the pleasure of being served by Mansha. Such a polite and very helpful young lady. Its lovely to be served by someone who is happy to engage in conversation with customers. She is a great asset to your company.
2026年5月14日
自発的なレビュー
GO Outdoors - Coventry からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Coventry からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Called in today to pick up an online…
Called in today to pick up an online order , was served by emma , very friendly and helpful and great service
2026年5月13日
自発的なレビュー
GO Outdoors - Coventry からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Difficult Access ♿.
The staff were brilliant, as usual. Unfortunately I will not consider using the store again, certainly not in the near future. I like to buy my fishing supplies and equipment but find the twenty three steps up and down to the upper floor increasingly difficult. The lift has been out of action for too many months now and I am saddened to feel that less able customers are only a minor priority. My thanks again to your helpful and friendly in-store staff.
2026年5月12日
自発的なレビュー
GO Outdoors - Coventry からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
We had a great experience at go…
We had a great experience at go outdoors. Phoenix has been amazing at helping us find the right walking shoes. Phoenix has a wealth of knowledge and excellent customer support attitude
2026年4月5日
GO Outdoors - Coventry からの回答
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
After ordering online and click and…
After ordering online and click and collect, one of the products was then removed without asking if I wanted to continue. I have received a refund for the item but |I could have collected from another store
2026年5月4日
GO Outdoors - Coventry からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
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