Hardtuned レビュー 

147
•
TrustScore 5段階評価の3

3.1

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I'm really very satisfied with my order! I really like the clothing and the quality is excellent. The LED sign looks impressive too! I was particularly pleased with the personal and friendly custome... もっと見る

5つ星のうち1の評価

Have an issue with order #HTAU126605, support is ridiculous, no support after sales. Package never arrived and already paid custom duty once, expecting me to pay duty and taxes for 2nd and requesting... もっと見る

5つ星のうち1の評価

Absolut enttäuschend! Mein Paket ist nie angekommen, weil mein Name falsch geschrieben wurde – und das, obwohl ich ihn korrekt angegeben hatte. Nach unzähligen Nachrichten und drei Monaten Wartezeit h... もっと見る

企業が回答しました

5つ星のうち4の評価

MAJOR shipping issues including a likely theft during transit (probably due to branded packaging), but after almost 3 weeks it was ultimately made right by Hardtuned. I would recommend NOT going wit... もっと見る

企業が回答しました

企業情報

  1. 衣料品店

当該企業による記述

World famous for automotive apparel & accessories. We offer the best range of tees, hoodies, leggings, footwear, accessories and more. Daily shipping worldwide.


連絡先

3.1

まあまあ

TrustScore 5段階評価の3

147件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 33%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.1

すべてのレビュー

(147)

過去12か月のレビュー数: 12件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I ordered to pairs of shoes and they…

I ordered to pairs of shoes and they are amazing. Great quality and worth every penny. The Fuji 2's were supposed to come with stickers but I got none. This was not a problem as the wonderful customer support resolved my issue in no time and sent me my stickers with no additional costs on my behalf.

If you're still on the fence with them, I get you, I live in Romania and the postage from AU to RO was huge, but I pulled the trigger nonetheless. I couldn't be more satisfied!

2023年8月15日
自発的なレビュー
Hardtuned ロゴ

Hardtuned からの回答

Hey there - thanks for the kind words! We really appreciate it :)

5つ星のうち5の評価

Quick and amazing service

Well it was amazing experience actually the person that contacted back to me about an order not being satisfactory replied very quickly and was beyond helpful, i am very happy with how things turned out.

2023年8月16日
自発的なレビュー
Hardtuned ロゴ

Hardtuned からの回答

Hey Kaleb - thanks for the review! We really appreciate the kind words :)

5つ星のうち5の評価

I've had no problems with this store

I've had no problems with this store. Items arrive on time before the scheduled time frame. Hoodies definitely keep you warm and comfortable in the winter. If there were any problems they are usually dealt with immediately

2023年8月4日
自発的なレビュー
Hardtuned ロゴ

Hardtuned からの回答

Hey there - thanks for the kind words, we really appreciate it!

5つ星のうち5の評価

Great quality products and support

Great quality products, customer service is fantastic I had to swap over my shoes as they were a bit small and it was really fast and easy, customer support was really quick with replies. Looking forward to buying more!

2023年7月24日
自発的なレビュー
Hardtuned ロゴ

Hardtuned からの回答

Hey - we really appreciate the kind words!

5つ星のうち5の評価

I had just a little flaw with my…

I had just a little flaw with my control unit, but they help me right away.
Its really thankful for that!

2023年7月18日
自発的なレビュー
Hardtuned ロゴ

Hardtuned からの回答

Hey there - thanks for the kinds words! We really appreciate it!

5つ星のうち5の評価

A Positive Experience

After finally getting my shoes (I had these on a wish list for what seems ages, maybe over a year or so), I was disappointed to find they didn't fit (I have a wide foot).

I contacted your company and was assisted by Bianca D. She was very helpful and understood my situation and disappointment. She offered some options, and organised the refund as soon as I had returned the shoes.

Overall, a disappointing experience was made painless. Bianca D was helpful, understanding, and has left me with a positive opinion about Hardtuned.

2023年6月28日
自発的なレビュー
Hardtuned ロゴ

Hardtuned からの回答

Hey there - thanks for the kind words, we will be sure to pass this on to Bianca!

5つ星のうち5の評価

So amazing! Give Bianca a Raise!

So amazing!
Quality of products is always impeccable, processing and shipping is always super quick. From their clothing to their stickers everything is always an incredibly high standard.
I made the mistake of ordering the wrong size shoe and Bianca was amazing at keeping me updated along the way and facilitating this.
More than impressed and can't wait to purchase more items.

2023年7月18日
自発的なレビュー
Hardtuned ロゴ

Hardtuned からの回答

Hey Grace, thanks for taking the time to leave a review! We really appreciate it and we will be sure to pass your kind words on to Bianca!

5つ星のうち5の評価

Replace item due faulty size

I already ordered here a few times without problems till now.
Received a shirt with sizes that were off by the chart.
Gave the information through and there was an error in the chart.
Got send a new one which they measured manually before sending it over, shipping and tax for my country all included.
So in my book this place is A-OK.
Many thanks to Bianca D. for helping me through this

2023年7月18日
自発的なレビュー
Hardtuned ロゴ

Hardtuned からの回答

Hey Miguel - thanks for the kind words! We will be sure to pass this on to Bianca for you

5つ星のうち5の評価

Le service client est top

Le service client est top, j’ai eu un soucis avec mon colis et ils ont tout de suite été réactif à mes mails !

2023年7月17日
自発的なレビュー
Hardtuned ロゴ

Hardtuned からの回答

Hey Léo - thank you for the feedback! We appreciate the kind words.

5つ星のうち5の評価

Trouble in address-land…

I placed my third order with this awesome company last week except this time my phone auto-populated the wrong city for my shipping address and I didn't catch it in time. I freaked out when I realized what I had done and didn't know if they'd be willing to help me or if they were even able to change it or not. To my surprise I heard back from Bianca D. really quickly and she assured me not to worry that she had already fixed the issue and caught it in time before it shipped out. I was finally able to breathe a sigh of relief. Bianca has excellent customer service skills and I will definitely be shopping here again real soon!

2023年7月5日
自発的なレビュー
Hardtuned ロゴ

Hardtuned からの回答

Hey Dustin - thanks for the review! We really appreciate it and we will be sure to pass on the kind words!

5つ星のうち5の評価

Excellent Customer Service!!!

Best customer service I have ever experienced! Whereas some companies ignore you if you have a query or problem, I had Bianca working to resolve a problem I had with my order via email whilst a social media team was also working to resolve my issue on messenger!!! Not sure who I dealt with on social media but Bianca and her colleagues are absolute stars! Could not be happier with service and the quality of the merchandise 😀

2023年6月28日
自発的なレビュー
Hardtuned ロゴ

Hardtuned からの回答

Hey Yvonne - thanks for the kind words! We really appreciate it!

5つ星のうち5の評価

Outstanding Customer Service

I purchased 2 pairs of shoes from Hardtuned but ordered the wrong sizes. After consulting the sizing chart again displayed on their website, I requested to exchange both pairs for larger sizes. Bianca replied promptly to my request and assisted in refunding one pair, as the size I required was not in stock and exchanging the other for the correct size. She was pleasant to deal with and quick to act. Plus the shoes are sweet too! Will gladly buy from again next time something I'm interested in pops up. Thx Bianca.

2023年7月6日
自発的なレビュー
Hardtuned ロゴ

Hardtuned からの回答

Hey Phil, thanks for the review and the kind words. We will be sure to pass the feedback on!

5つ星のうち5の評価

Measurement/Fitting

just wanna put it out there that the sizing chart can throw you off a little.
Bianca has been an absolute gem, taking measurements of the different sizes from shoulders to armpits to waist just so i can find a fit which suits me better.

2023年7月10日
自発的なレビュー
Hardtuned ロゴ

Hardtuned からの回答

Hey, thanks for the kind words, we will be sure to let her know!

5つ星のうち5の評価

Excellent customer service!

Unfortunately, I received an ElGlow sticker with a possible bad control unit. Issue was reported, feedbacked and a new control unit on the way to Germany within 8 hours. Bianca from Hardtuned was very friendly and supportive!

Thank you for taking care!

2023年7月4日
自発的なレビュー
Hardtuned ロゴ

Hardtuned からの回答

Hey there - thanks for the kind words! We will pass this on to her.

5つ星のうち5の評価

Great after sales service!

Great after sales service!
Bought 2 pair of shoes from Hardtuned but the sizes wasn't right. Bianca replied to my email promptly and assisted with the return and exchange process. She ensured the process goes smoothly. Great job Bianca! Looking forward to receiving the exchanged shoes, really hope they will fit well!

2023年7月3日
自発的なレビュー
Hardtuned ロゴ

Hardtuned からの回答

Hey Chloe - thanks for the kind words! We'll be sure to pass that on to Bianca!

5つ星のうち5の評価

Bianca D top sales advisor the best 👌

Can just say Bianca D that delt with me and my order was amazing fast at sorting things out so happy with the service the products I received was amazing packed very well and come in good time.... thank you

2023年6月14日
自発的なレビュー
Hardtuned ロゴ

Hardtuned からの回答

Hey Callum - thanks for the feedback! We really appreciate it!

5つ星のうち2の評価

Tracking could be more helpful

Waiting for an order, emailed to see if they could get an update as the parcel has sat in the same place for 4 days, and unfortunately no help 😔 really looking forward to these t-shirts...

2023年6月28日
自発的なレビュー
Hardtuned ロゴ

Hardtuned からの回答

Hey Matt - we're sorry to hear this. Could you please send us another email in the chain so we can have a look into this further for you? Thanks,

5つ星のうち5の評価

Beste Shop für Auto Klamotten.

Der beste Shop für Klamotten mit Marke Auto, ich bestelle da gerne und das nach Deutschland. Super Shop und wenn es Probleme gibt mit der Ware hilft der Support super weiter. Qualität und Service ist super.

The best shop for clothes with the Auto brand, I like to order there and that to Germany. Super shop and if there are problems with the goods, the support is great. Quality and service are great

2023年6月27日
自発的なレビュー
Hardtuned ロゴ

Hardtuned からの回答

Hey there - thanks for the review! We will definitely pass this on to our support team :)

5つ星のうち5の評価

Cool styles, quality products, and great customer service

Hardtuned always has interesting clothing and cool new styles. I ordered pants and a jacket and both were made with quality at a reasonable price also. They were even nice enough to ship a new jacket out when it got a tear. Hardtuned has a great sales department that replies quickly. Highly recommend

2023年6月20日
自発的なレビュー
Hardtuned ロゴ

Hardtuned からの回答

Hey Jake - thanks for the kind words! We really appreciate it :)

5つ星のうち5の評価

Awesome 👌

Made an order and they let me know one item was out of stock and offered a exchange or refund which was awesome. I changed the item which was in stock

2023年6月26日
自発的なレビュー
Hardtuned ロゴ

Hardtuned からの回答

Hey Blayne - thanks for reviewing! It helps us a lot :)

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