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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

We have been buying Old Charm furniture from these gentlemen for a few years now and recently needed another piece. It came at a discounted price, about 8 weeks earlier than anticipated, delivered abo... もっず芋る

5぀星のうち5の評䟡

This has been our second purchase from Haynes. First was two Celebrity Westbury chairs and now we've gone back to Haynes to add a matching Westbury 2-seater sofa. Experience on both occasions has been... もっず芋る

5぀星のうち5の評䟡

We ordered a chest of drawers from Haynes furnishes. The price was almost £200 cheaper than the exact same piece in another well known retailer. Carl kept us well informed about the delivery etc. The... もっず芋る

5぀星のうち5の評䟡

Yet again we are very delighted with our recent purchase of dining furniture and are grateful to Haynes for storing it while we completed our building works Thanks also to the delivery team who arri... もっず芋る

䌁業情報

  1. 䜏たい・ガヌデニング

さたざたな倖郚゜ヌスから提䟛された情報

Visit our online shop and see our super ranges which include Ercol, G Plan, Parker Knoll, Duresta, Cintique, Nathan, Old Charm / Wood Bros, Corndell, Frank Hudson, Sherborne Upholstery, Celebrity Furniture, Gallery Direct, Homestyle GB, Charltons and many more top furniture brands with low, low prices. Buy online today with FREE delivery throughout Mainland England, Wales & Southern Scotland.


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5.0

優良

TrustScore 5段階評䟡の5

401件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

5.0

すべおのレビュヌ

(401)

過去12か月のレビュヌ数: 12ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Repeat custom

Once again, we are highly satisfied customers.
This time, we visited the showroom before ordering, and the staff couldn't have been more courteous, informative and helpful - without any sales pressure whatsoever!
We are delighted with the quality of the Parker-Knoll furniture we have chosen - it also represents very good value for money - and delivery and payment were easily and swiftly organised, once we had placed our order.
Likewise, delivery was straightforward and punctual: the guys were pleasant, professional and extremely efficient.
In all, this is an excellent Company to deal with and their customer-focused approach is commendable.
Thanks again!

2022幎8月11日
自発的なレビュヌ
5぀星のうち5の評䟡

Fantastic customer service

I bought a Tetrad sofa online from Haynes. They were incredibly helpful and accommodating. Everything went smoothly and my sofa was delivered a week later in perfect condition. The delivery men were efficient and cheerful!
I would highly recommend this Company.

2022幎8月11日
自発的なレビュヌ
5぀星のうち5の評䟡

A very professional company to deal


A very professional company to deal with!
I ordered four items of bedroom furniture over the phone, very easy, deposit paid!
I was told when to expect delivery and the delivery guys would contact me to arrange a convenient time and date - this happened exactly how it was explained!
On the day of delivery the delivery guys unboxed the items placed in the applicable room and disposed of all packaging.
All personnel I dealt with were extremely polite and courteous!
Would highly recommend 👍

2022幎7月26日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent, personal service

We needed a table for a family event, but delivery was going to be too late from every stockist. Then I contacted Haynes and they went out of their to get one too me - it arrived even earlier than they said!
I can’t fault them. They offered me a discount over the phone, every communication was prompt and friendly, and the delivery arrived within a 2 hour window with two efficient and helpful delivery men.
Excellent service from a great team.

2022幎7月11日
自発的なレビュヌ
5぀星のうち5の評䟡

We looked for this furniture in our


We looked for this furniture in our local dept store only to be told it would take 24 weeks. I spoke to Peter and he informed me that our suite (Wood Bros) could be delivered much sooner than that and he was right. Polite, helpful and even cheaper than our local dept store, so we were so glad we did. I would not hesitate to recommend Haynes Furnishers. Thank you

2022幎7月8日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent service

Our sofa arrived yesterday, delivered by 2 friendly and efficient delivery men. We now have a well made, lovely piece of furniture in our living room.
I have found this firm to be friendly and helpful throughout the buying process and would definitely use them again.

2022幎6月17日
自発的なレビュヌ
5぀星のうち5の評䟡

Great service

Great service, nothing too much trouble. Everyone friendly and helpful, have had furniture from them previously and would do so again. Highly recommend them.

2022幎5月27日
自発的なレビュヌ
5぀星のうち5の評䟡

Satisfied customer

I have now ordered two pieces of Nathan furniture from Haynes and was informed on both occasions that there would be a considerable delay in delivery due to supply issues. I was offered the opportunity to cancel my order if this was not acceptable when a further delay occurred. However all is now complete and I am pleased with the furniture, the delivery went very smoothly and I would recommend the company to others in the future.

2022幎5月18日
自発的なレビュヌ
5぀星のうち1の評䟡

Purchase of rocking chair

My daughter ordered and paid for a rocking chair on the 3/2/2022 and was given a delivery of approximately 12 weeks. There was no further communication until an email on the14/4/2022 informing her that the manufacturer was experiencing delays on the springing units for the chair and delivery would be the middle to end of May. My daughter contacted Haynes Furnishers on the 11/5/2022 and was informed that there would be a further delay until sometime in June. This seemed an unacceptable situation which could drag on ad infinitum so I decided to look into the companies involved. The manufacturer Relax Seating Limited has one Director who has been involved in 20 companies 11 of which ceased trading and he is only a Director 2 companies now. In 2020 the company had assets of £76.23K and Liabilities of £124.44k. They had £968 cash in the bank and a debt ratio of 163.25%. This information was gleaned from the companies 2020 accounts submitted to Companies House. Then I looked into Haynes Furnishers Limited and discovered they are submitting their accounts as a dormant company and since incorporation on the 6/10/2011 appear to have never submitted a full set of accounts to Companies House. It is interesting to see that this company also trades online via 5 different named websites. I contacted Haynes Furnishers on behalf of my daughter and cancelled the order and to be fair they did refund her the purchase price within 24 hours although I did request some element of compensation for my daughter to cover the fact that she could have bought elsewhere or left the money in the bank gaining interest. To date they have not responded to the issue of compensation. I am making no judgements on either company but would strongly suggest that anyone wishing to purchase products online from any company should carry out due diligence and if you have the skills access company reports from Companies House before paying any monies. I can substantiate all the above information from data available in the public domain.

2022幎5月13日
自発的なレビュヌ
Haynes Furnishers ロゎ

Haynes Furnishers からの回答

Dear Mr Bratton,

From your review we can see that you are very upset regarding your order for a Relax Seating rocking chair that was placed with us on 3rd February 2022. As per your comments you are correct that we quoted you 12 weeks lead time, which was indeed what we were told was the lead time for all goods being ordered at this point. However, as you rightly state, at around week 9 of the order we contacted you to say that Relax Seating had informed us of a delay in the order due to incoming parts shortages, and it was estimated that your rocking chair would be ready by the end of May 2022. As then came to light during the week commencing 9th May 2022 the delay looked likely to extend into June 2022. For this we are very sorry and have of course honoured your request for a full refund and have cancelled the order.

Since you placed your order at the start of February 2022, I would like to point out that supply chains for all manufacturers and retailers have been further disrupted in ways that no business genuinely expected to happen, such as the war in the Ukraine and further lockdowns in the manufacturing heart of the far east.

The internal workings of Relax Seating we are not party to but we remain happy with their levels of service to us, as they are excellent manufacturers and supply good quality goods that we continue to sell instore and online.

I will mention that our staff work tirelessly to provide the best service possible to our customers, and over the past 2 years during extremely challenging conditions of the pandemic and global supply chain issues we have continued to do so with the utmost professionalism and our service levels have remained extremely high and admirable with happy customers all over the UK. If you look at the other reviews of us, you can clearly see this.

As far as our company structure is concerned, it has been in place since 1967 and we are not willing to discuss it as such with yourself, but it is entirely legal and correct.

I hope you find an alternative retailer to supply you with a rocking chair, and would suggest that Relax Seating would still be a good choice.

Best regards,

Carl Oakton,
Manager.

5぀星のうち5の評䟡

Excellent service from start to finish

Excellent service from 1st contact through to delivery by some very helpful & polite gentlemen. The 2 g plan sofas are up to press exactly what you would expect from a renowned manufacturer & delivered ahead of expected date with phone confirmation. Would definitely recommend & use Haynes furnishers again. Thank you for a trouble free purchase. 😊

2022幎5月5日
自発的なレビュヌ
5぀星のうち5の評䟡

Quality furniture and Professional service

You can buy cheap furniture and get silly credit deals. But it isn’t built to last and doesn’t do a great deal for the environment.

We bought a Shackleton chair from Haynes. It is a piece of furniture that will last for decades and be worth recovering when the time eventually comes.

The Haynes web site allowed many bespoke choices to arrive at the chair we wanted.

Carl at Haynes was helpful and clear in all communications. The chair arrived before the suggested lead time. The delivery men were polite and efficient in getting the chair to an upstairs flat.

Would recommend Haynes and will use them again.

2022幎5月4日
自発的なレビュヌ
5぀星のうち5の評䟡

Outstanding service!

We ordered a suite of furniture after much deliberation and samples being ordered and shopped around for the best price, Carl & Steve were very helpful with their assistance and provided the best price by far and with free delivery.
The deiIvery time was quoted between 16 ~20 weeks, which was okay, because we had decided to redecorate the lounge . The furniture arrived earlier than we anticipated but Carl held it in store until we were ready. The furniture delivery team were also excellent, arrived within the 2 hour window we were given, unwrapped and positioned it, an excellent service all around. We would recommend Haynes Furnishers very highly.
One cannot fault the communication or the service provided. Thank you one and all.

2022幎4月25日
自発的なレビュヌ
5぀星のうち5の評䟡

Very good service, start to finish.

Ordered two Vale Bridgecraft sofas and matching pouffe through Haynes. Spoke to all members of the team throughout the order process who were excellent, very polite and professional. Delivery was very efficient and the two young delivery men could not have been more helpful. Strongly recommend this company.

2022幎4月23日
自発的なレビュヌ

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