U was helped find my parcel as one part went missing through the del company The item was well packed but I did not use the item as my husband passed away sadly Hot bin had the item back but sad... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Ordering and delivery were super quick and easy. I still haven’t managed to get the bin to heat up, although I’ve started it up from scratch twice now. I thought I’d followed all the instructions. It’... もっと見る
Easy to order, kept updated regarding delivery. Light and easy to manoeuvre and clear instructions. It took just 10 days to really heat up and I've been topping up as the level falls. I'm looking forw... もっと見る
企業が回答しました
Excellent product that was received really well. It hasn't got to a really high temperature but has reached 20 Degrees. Hoping it will get higher.
企業が回答しました
企業情報
当該企業による記述
HOTBIN is passionate about composting and getting more people to do it! With the HOTBIN range of hot composters more types of waste can be recycled more quickly into rich, peat-free compost. Reaching 40-60c, HOTBIN uses hot composting methods to help to recycle more types of home and garden waste into compost and reduce the amount of waste sent to landfill. No turning or tumbling required. Designed and made in the UK.
HOTBIN Brand Promise
当該企業による記述
- We're committed to support you
- At HOTBIN, our promise is simple: if you have enough waste, there is no reason you cannot successfully hot compost with HOTBIN. We’re not just selling you a bin, we’re here to help you turn food and garden waste into rich, usable compost, confidently and consistently. Our dedicated customer support line is available 5 days a week, ready to guide you through every stage, from first setup and getting the temperature up, to troubleshooting and fine-tuning your routine. Whether you’re a complete beginner or an experienced composter, we’ll support you with clear, practical advice until you are satisfied you are up and running. If you ever feel stuck, unsure, or just want reassurance that you’re on the right track, please call our free phone number 0808 168 8499. With HOTBIN, you’re not on your own we’re here to help.
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4.5
優良
746件のレビュー
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The hot bin works well
The hot bin works well. Ordering part is easy and came within a few days.
2025年9月18日
HOTBIN Composting からの回答
Thank you for your review and we are glad to hear that you had a positive experience with our ordering and delivery process. Any questions in the future please do get in touch with us.
The HOTBIN Team
Order mix up resolved instantly
We (me and sales) had a mix up about exactly parts I was required to order and when the order was incomplete, I called back, phone answered straight away and the rep was brilliant, sorted it there and then, no additional charge, arrived in the following post
2025年9月23日
HOTBIN Composting からの回答
Thank you for your review and we are glad to hear that you had a positive experience with our customer services team. If you have any further composting queries please do get in touch with us.
The HOTBIN Team
Leachate drain needs design alteration to stop dribbling.
Easy to order, delivered promptly, happy with product. Marked down as when you take the cap off to drain the leachate, it dribbles back down the thread and down the bin which is annoying. But otherwise it works a treat.
2025年9月15日
HOTBIN Composting からの回答
Thank you for your review.
We will pass this feedback to our design team to consider for future alterations.
HOTBIN Team
Excellent service and communication
Excellent service and communication. Everything arrived quickly and was well packaged. The website, videos and resources are fantastic too
2025年8月10日
自発的なレビュー
HOTBIN Composting からの回答
Thank you for your review.
It is great to hear that you are happy with your HOTBIN. We wish you all the best on your hot composting journey.
HOTBIN Team
excellent product
excellent product, my second HOtbin and this is an upgraded version of the first. Great instructions to get things started.
2025年9月1日
HOTBIN Composting からの回答
Thank you for your review.
It's great to hear you have purchased a second HOTBIN.
Happy HOTBIN Composting.
I like the size and shape mini version,
I like the size and shape mini version,
It's seems to work well running at a temperature from 60 to 95 dogs on the gauge provided. It's very easy to install and use.
My dislike is the unit is made from some sort of black bobley polystyrene, the mixing device is a long handle small paint roller frame.
I was thinking the unit would be made of a material better than polystyrene. It's very light and I have dad to secure it down with straps as you can't screw anything into the polystyrene.
A lot of money for what it is.
2025年9月1日
HOTBIN Composting からの回答
Thank you for leaving your review.
The HOTBIN is made from a recyclable material called ARPRO (expanded polypropylene or EPP). EPP often gets mistaken for polystyrene because it is a similar material manufactured in a similar manner, ie the raw plastic is made into beads (each containing air) and then the beads expand when they are moulded under pressure into the HOTBIN shape. EPP is more durable that EPS and is used across a range of industries including Automotive, Aerospace and HVAC.
It's also extremely resource-efficient consisting of 96% air and has excellent insulation properties helping the HOTBIN to reach those hot composting temperatures enabling the efficient recycling of waste into compost at home.
The raking stick is one of many solutions tested during the product development and it was found to be the strongest and most effective solution for mixing waste. We will however pass on your feedback to the team who are always looking for product improvements.
We are delighted to hear that your HOTBIN is running well and if you have any queries in the future please do get in touch with our team.
I’m very happy with the product
I’m very happy with the product. Does exactly as advertised
2025年8月27日
HOTBIN Composting からの回答
Thank you for your review.
It's great to hear you are happy with you purchase.
Happy HOTBIN Composting.
I’m so happy with my hot composting…
I’m so happy with my hot composting bin. Assembly was very simple and setting up the initial ‘load’ was clear and well explained in the accompanying guide. Excited to get my first batch!
2025年9月1日
HOTBIN Composting からの回答
Thank you for your review.
It's great to hear that you are getting on so well with your HOTBIN and are excited to see your first batch. Please note your first batch will be the roughest batch of compost you produce as it will have spent the least amount of time hot composting, but your second and third batches are where you will see really good quality general purpose compost.
Happy HOTBIN Composting.
Very helpful on the phone
Very helpful on the phone, glad I purchased the plinths as I'm catching more of the 'gold' liquid for the garden!
2025年8月27日
HOTBIN Composting からの回答
Thank you for your review.
We are happy to hear that the phone correspondence you received was helpful.
The size of the HOTBIN 200Ltr has not changed from the original model to the latest and therefore the plinth is universal.
Happy HOTBIN Composting
It works very well
It works very well, I am pleased with my purchase and will recommend to my friends
2025年8月26日
HOTBIN Composting からの回答
Thank you for your review.
We are delighted to hear that you are happy with your purchase and have been recommending our HOTBIN's. If you haven't already then sign up to our refer a friend scheme.
Happy HOTBIN Composting
Item arrived earlier than expected
Item arrived earlier than expected. The bin itself is getting hot. Although a lot of money for a bit of polystyrene.
2025年8月18日
HOTBIN Composting からの回答
Thank you for your review and we are pleased to hear that you have started your HOT composting journey! The bin itself is made from expanded polypropylene - a material that looks similar to polystyrene but is more durable and is trusted for use in the automotive industry. If you are interested in finding out more we have a short sustainability article that goes into more depth about which material HOTBIN is made from.
If you require any support in the future or have any further questions please do get in touch with our after-sales support team who will be happy to help you. Happy composting!
HOTBIN Team
Replacement part ordered easily
Ordered a replacement valve for our hot bin as the magpies had stolen our old one and it arrived in the time scale promised.
2025年8月21日
Quick delivery
Quick delivery, helpful staff on the telephone - but the number was difficult to find.
2025年8月20日
HOTBIN Composting からの回答
Thank you for your review - we will pass this feedback to the relevant team to ensure the phone number is easier to find in the future.
The HOTBN Team
Great service
Great service, email sent updating me in my order and delivered as promised. Great products would recommend highly.
2025年8月11日
HOTBIN Composting からの回答
Thank you for your positive feedback. Any questions in the future please do get in touch.
The HOTBIN Team
Hotbin recommendation
We were recommend the hotbin by a family member. It was easy to assemble and set up. We're getting used to feeding it and look forward to using the compost.
2025年8月11日
Brought this hotbin for my son has very…
Brought this hotbin for my son has very happy with it.
2025年8月11日
Ordering a new lid insert for the 200…
Ordering a new lid insert for the 200 litre bin was easy although I had to be informed of a webpage not openly available on the main website. My first order was for the wrong sized lid and the refund was made without fuss.
2025年8月14日
HOTBIN Composting からの回答
Thank you very much for your review. We are pleased that your order was sorted out to your satisfaction.
The HOTBIN Team
Helpful response and efficient service. …
Helpful response to my query —I needed a replacement vent .- and then posting of the part was efficient . Diolch yn fawr
2025年8月14日
HOTBIN Composting からの回答
Thank you very much for your review.
The HOTBIN Team
Excellent composting system …
The hotbin composting system is excellent. Compost is generated really quickly and it has been a real boon to my garden. It has meant that I can compost much more garden and kitchen waste than ever before.
2025年8月13日
HOTBIN Composting からの回答
Thank you very much for your review. If you have any questions in the future please do not hesitate to get in touch with us.
The HOTBIN Team
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