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Houseoftents レビュヌ 

1,042
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TrustScore 5段階評䟡の4.5

4.4

庭園
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5぀星のうち1の評䟡

The tent itself is ok, however in its first outing the pegging down of side panels has ripped the material around the eyelets, as everyone knows this weekend just gone 9/8/26 was hot... もっず芋る

5぀星のうち5の評䟡

We managed to construct our new gazebo following the easy instructions. Unfortunately, one of the tubular frame pieces had been slightly damaged in transit. We were able to repair it and still use it... もっず芋る

5぀星のうち5の評䟡

We have received the most fantastic service from House of Tents, the team were always available via email and by phone to discuss any queries or questions and assist with parts and user manuels. The p... もっず芋る

5぀星のうち5の評䟡

I purchased the PE Marquee 5m x 10m (92104) for my daughter graduation party and I must say it was an easy install if you follow the instructions and combine that with the video. The tent frame is st... もっず芋る

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䌁業情報

  1. 庭園
  2. 庭の建物・東屋提䟛業者
  3. 産業甚機噚提䟛業者
  4. パヌティヌ甚品店
  5. RV 保管斜蚭
  6. 保管斜蚭

Houseoftents に぀いお

圓該䌁業による蚘述

Need a Marquee, Storage Tent, Portable Garage or Popup Gazebo?

House Of Tents is Your Partner in Tents

✔ Huge selection
✔ Durable materials
✔ Fast delivery – online tracking
✔ Experts on hand to take your call
✔ All spare parts stocked for 10+ years
✔ Kerbside delivery

Discover our huge selection

連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

1042件のレビュヌ

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4.4

すべおのレビュヌ

(1,042)

過去12か月のレビュヌ数: 267件

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5぀星のうち5の評䟡

Fast delivery and top quality product.

2026幎4月28日
Houseoftents ロゎ

Houseoftents からの回答

Dear Nathan,

Thank you for your feedback! We’re delighted to hear you were pleased with the fast delivery and the quality of the product. We really appreciate you taking the time to share your experience.

If you ever need anything else, we’ll be happy to help again.

Regards,
House of Tents

5぀星のうち5の評䟡

Efficient and safe delivery, quality gazebo

Efficient and safe delivery. The quality of the product is very good. Although I do have a small dent and some light scratches, they're minor and manageable.

The Gazebo (3 x 3.6 m) we bought is massive, easy to assemble. I mostly do it on my own, just with help in erecting up the posts and fixing the screws of the top panels. The only difficult part is the fitting of the top panels as you need to constantly adjust the frame structure to allow the panels a proper snug into place. Luckily I read many reviews before and I didn't tighten all the screws of the frame, allowing me to constantly change the framework to accommodate the roof panels. Screwing the top nut cap is difficult and you need a helping hand holding the bolt from below so that you can tighten them above. Aligning the panels and holes took me 2 hours.

The baseplate is hollow which could be better with thicker material, the posts just sit on the baseplate with 2 screws to tighten, which I think it would be better if there's a sleeve on the baseplate for the post to suck into. Maybe it's by design but That's my 2 cents.

I didn't use the provided expansion bolts on my Indian stone, which probably will be a nightmare down the line. I use resin anchor with 200 mm stainless steel M10 rods, 3 or 4 rods per leg, depending on whether it's too close to the edge of my stones. It's rock solid now on the stone deep into the MOT and without any tension to the stone.

2026幎4月8日
自発的なレビュヌ
Houseoftents ロゎ

Houseoftents からの回答

Dear Wai,

Thank you for your detailed feedback. We’re glad to hear the delivery was efficient and safe, and that you’re pleased with the product quality and the overall stability of the gazebo.

We also appreciate your helpful comments about the assembly and the baseplate design. It’s useful to know which parts were trickier and where improvements could make installation easier. If you’d like, we’d be happy to help with any questions or concerns about the product.

Kind regards,
House of Tents

5぀星のうち5の評䟡

Only received 1 of 2 packages and


Only received 1 of 2 packages and follow has severely lacked in communication on how they are going to resolve this lapse, whether it is the courier company fault.
Received call/communication from Customer Services and everything has been resolved to my satisfaction, good follow up and I must retract my previous review and update to 5 star based on excellent customer service actions to fix the problem.

2026幎4月28日
Houseoftents ロゎ

Houseoftents からの回答

Hi William,

We're truly sorry to hear you've only received one of your two packages and that our communication hasn't met your expectations. This isn't the experience we want for you.

Our CS Team will check on this and get back to you with a solution.

Best regards,
House of Tents

5぀星のうち4の評䟡

Very Good and Value for Money

Was very quick to deliver and really good quality.

The only thing that would've been better would be earlier notification of delivery they literally emails the day before delivery and also they didn't tell me how many parts, mine turned out to be 5 boxes 3 on one day and 2 on a another but apart from that the quality is really good and very easy and simple to put together.

Also side note to anyone else order a marquee/gazebo bag for the poles and stuff cause those boxes will not last at all.

2026幎4月28日
Houseoftents ロゎ

Houseoftents からの回答

Dear Londoner,

Thank you for your fantastic review and for sharing your experience with our marquee/gazebo! We're delighted to hear it arrived quickly, was high quality, and so easy to assemble—that's exactly what we aim for.

We appreciate your feedback on delivery notifications and package details. We'll work to provide earlier updates and clearer info on shipment parts moving forward to make it even smoother.

Great tip on the storage bag— we'll highlight that as an essential accessory for long-term protection. Hope to serve you again soon!

Kind regards,
House of Tents

5぀星のうち4の評䟡

The Canopy is brilliant engineering and


The Canopy is brilliant engineering and so easy to put together, time consuming but well worth it in the end.
Only thing is the crimped nuts in the frame, if you a a little bit out on putting the bolt in it can break loose the nut, then you have to try to get a normal nut in to get it together.
Apart from that it really worth the money.

2026幎4月28日
Houseoftents ロゎ

Houseoftents からの回答

Dear Andrew,

Thank you for your fantastic 4-star review and for sharing your experience with our Canopy! We're thrilled to hear you found it brilliant engineering—easy to assemble despite being time-consuming, and well worth the investment. That's exactly the quality we strive for.

We appreciate the helpful feedback on the crimped nuts in the frame. We'll review this with our team to improve the design and make alignment even more foolproof, preventing loose fittings during setup.

Your kind words mean a lot—hope to welcome you back for more!

Kind regards,
House of Tents

5぀星のうち5の評䟡

4x8m Marquee

Good marquee to use for family events and good customer service resolving any issues. Would recommend!

2026幎4月23日
自発的なレビュヌ
Houseoftents ロゎ

Houseoftents からの回答

Hi Devnandan,

Thank you for your fantastic 4-star review of the 4x8m Marquee! We're delighted to hear it's perfect for family events and that our customer service team resolved any issues smoothly.

Your recommendation means a lot—thanks for choosing House of Tents!

Best,
The House of Tents Team

5぀星のうち5の評䟡

Great pergola from House of Tents

We chose this pergola to upgrade our gazebo as a more permanent structure. House of Tents have a great choice of products of very good quality. Quick delivery and was kept informed at every step. Happy with the pergola so far, though 2 hours installation is a bit ambitious! Would recommend Houseoftents.

2026幎4月23日
自発的なレビュヌ
Houseoftents ロゎ

Houseoftents からの回答

Dear Sue,

Thank you for your fantastic 5-star review,! We're delighted to hear the pergola has been a great upgrade for your gazebo and that you appreciate our quality products and quick delivery with regular updates. We completely understand that the 2-hour installation estimate can be optimistic—most customers find it takes a bit longer depending on setup, so thanks for the helpful feedback!

It's wonderful to know you're happy so far. Your recommendation means the world to us at House of Tents.

Best regards,
The House of Tents Team

5぀星のうち5の評䟡

More than fair

I’ve had a few issues with parts for my tent but the service has been faultless, even when the error was mine. These guys are very generous and more than fair.

2026幎4月23日
自発的なレビュヌ
Houseoftents ロゎ

Houseoftents からの回答

Dear Tanya,

Thank you for your wonderful 5-star review! We're truly grateful for your kind words about our service, especially given the issues with tent parts—even when it was your error. It means a lot to hear we went above and beyond with generosity and fairness.

Our team takes pride in delivering faultless support to keep customers like you happy. We hope your tent is now set up perfectly and ready for great adventures ahead!

Best regards,
The House of Tents Team

5぀星のうち5の評䟡

Gavin was very polite & patient &


Gavin was very polite & patient & very helpful with our Order. Thank you

2026幎4月23日
自発的なレビュヌ
Houseoftents ロゎ

Houseoftents からの回答

Dear Customer,

Thank you for your wonderful 5-star review! We're thrilled to hear that Gavin was polite, patient, and so helpful with your order—it means the world to us. Our team works hard to provide excellent service, and feedback like yours keeps us motivated.

We truly appreciate your kind words and look forward to serving you again soon!

Best regards,
The House of Tents Team

5぀星のうち5の評䟡

House Of Tents are absolutely Amazing

We have been searching for a clean, decent and sturdy Gazeebo or Marquee. As we had previously purchased 9m x 3m gazeebos in the past and tide them together, was not an option. forward thinking we knew we have 4 or 5 functions during the summer, we looked at renting a Marquee but financially this wasn't cost effective. searching online we came across House Of Tents, whom unlike a lot of other organisations i was able to call up and have a clear concise and succinct conversation with a member of staff at House Of Tents, whom reminded me if i choose to purchase i should add the discount code.
We decided it would be in our best interest to purchase, whilst doing so i added the discount code but noticed it had not been added. my purchase went through and i was notified of the delivery date and time slot allotted, the date and time was adhered too by the courier company, the driver very helpful and accomodating too.
I emailed House Of Tents and notified them my 10% discount had not been added and without quibble House Of Tents refunded my discount and kept me fully informed throughout.
My journey with House Of Tents from start to finish has been seamless and a great pleasure when speaking to them on the phone too.
our first function went well, i would say though leave yourself with enough time to erect the Marquee and follow the instructions and you will have an amazing sturdy space to hold your function.
Well done to House Of Tents.

2026幎4月7日
自発的なレビュヌ
Houseoftents ロゎ

Houseoftents からの回答

Dear Pablo,

Thank you for this fantastic 5-star review! We're thrilled to hear how seamlessly your marquee purchase went—from our helpful phone chat and discount reminder, to the reliable delivery, quick refund, and successful first event.

Customer service is our top priority, so we truly appreciate you highlighting our responsive support and sturdy products. Your tip about allowing setup time is spot-on and helpful for others planning summer functions.

We look forward to serving you for many more events ahead!

Best regards,
House of Tents Team

5぀星のうち5の評䟡

My marquee got damaged by bad weather


My marquee got damaged by bad weather and I raised a complaint/concern about the reliability of the steel frames etc.

The company were very friendly and prompt with their response explained their reasoning and they called me and said they will give replacements free of charge. I’m happy with their service and would recommend

2026幎4月21日
自発的なレビュヌ
Houseoftents ロゎ

Houseoftents からの回答

Dear Foyzul,

Thank you, for your fantastic 5-star review!

We're delighted to hear our team turned your marquee weather concern around so quickly with free replacements. Your kind words about our friendly, prompt service mean the world to us.

Customer satisfaction is our top priority, and we're thrilled you'd recommend us. Enjoy your upgraded setup!

Best regards,
House of Tents Team

5぀星のうち5の評䟡

Professional

Professional. Well built. Had an issue but it was sorted very well and quickly. Highly recommend

2026幎4月20日
自発的なレビュヌ
Houseoftents ロゎ

Houseoftents からの回答

Dear Mr Michael Ambrose,

Thank you for your fantastic 5-star review! We're thrilled to hear you found our product professional and well built. It's great that we could resolve your issue quickly and effectively—customer satisfaction is our top priority.

Your highly recommend means the world to us. We look forward to serving you again!

Best regards,
House of Tents Team

5぀星のうち5の評䟡

Great strong shelter

I bought the 3.3x6.0m Carport Tent / Portable Garage to use as a field shelter. It's been up for a year and was left up.all winter. It's coped with the storms much better than I expected. I put it together with a friend without too much trouble. One corner pole was damaged recently and house of tents costumer service was helpful and they are sending me a replacement. Very happy with the shelter and the service received.

2026幎4月18日
自発的なレビュヌ
Houseoftents ロゎ

Houseoftents からの回答

Dear Frankie,

Thank you for your fantastic 5-star review! We're delighted to hear our 3.3x6.0m Carport Tent has performed so well as a field shelter through a full year and harsh winter storms—far better than expected. Great job assembling it easily with a friend!

Sorry about the damaged corner pole, but we're glad our customer service team stepped up quickly with a replacement. Your happiness with both the product durability and our support means everything to us at House of Tents. Please reach out anytime for future needs!

Best regards,
House of Tents Team

5぀星のうち5の評䟡

House of tents have been great

House of tents have been great. Very helpful and very prompt with replying to emails and even calling me direct to help me. Their product is very good and I would absolutely recommend them for your tents or gazebo needs. I have had my requests sorted with no bother and am very happy with the response and action made. Highly recommended.

2026幎4月17日
自発的なレビュヌ
Houseoftents ロゎ

Houseoftents からの回答

Dear customer,

Thank you for your fantastic 5-star review! We're thrilled to hear our team was very helpful and prompt with emails and calls—going the extra mile is what we pride ourselves on at House of Tents. It's great that you're happy with the product quality and that we sorted your requests smoothly.

Your strong recommendation for tents and gazebos means the world to us. Please don't hesitate to reach out for future needs!

Best regards,
House of Tents Team

5぀星のうち5の評䟡

Prompt service and easy to speak to a


Prompt service and easy to speak to a person rather than a bot.

2026幎4月16日
自発的なレビュヌ
Houseoftents ロゎ

Houseoftents からの回答

Dear David,

Thank you, for your 5-star review! We're delighted to hear our prompt service made a real difference—especially connecting you directly with a real person instead of frustrating bots. At House of Tents, we pride ourselves on that personal touch to make your experience smooth and easy.

Your feedback means a lot and helps us keep delivering top-notch support. If you need tents, gazebos, or anything else, we're here anytime!

Best,
House of Tents Team

5぀星のうち5の評䟡

I ordered the main tent with base as


I ordered the main tent with base as the reviews were good. Delivery was not what I had expected. The 3 boxes were damaged. But having spoken to Igor, he has sorted out our problem with great detail and have done his company proud, with how he has dealt with this problem. Thankyou.

2026幎4月14日
自発的なレビュヌ
Houseoftents ロゎ

Houseoftents からの回答

Dear David,

Thank you, for your honest feedback and 5-star review! We're sorry the delivery boxes arrived damaged—that's not the experience we aim for.

Huge thanks to Igor for stepping up with such thorough care to resolve everything for you. He truly embodies our commitment to outstanding service.

We hope you're now enjoying your tent and base fully. Your recommendation means the world—please reach out anytime!

Best,
House of Tents Team

5぀星のうち1の評䟡

NOT FIT FOR PURPOSE!

I ordered a 10 meter x 4 meter POLYTUNNEL from House of Tents. The delivery was swift and upon finding out that the packet of nuts and bolts and other small fixings were missing I was given a £30 refund so I could go and buy them myself locally. Not ideal, but the lady I spoke with was helpful, giving me the details of the bits I needed. We assembled the frame and placed the cover over, fixing it down as instructed. Next day, today we have a slight breeze and we found the flimsy velcro fixings holding the bottom of the plastic to the frame had all come undone and a couple of the eyelets for pinning the skirt down had ripped. On top of that two of the side seams have started tearing apart. I telephoned the company to be told that if there is wind I should take it down. The lady then brought up a weather app and told me that we have winds of 60km per hour, with gusts 0f 70km. I checked the BBC weather app for my area and we are having a 'fresh breeze', also we are in a valley surrounded by trees, so more of a breeze here! I informed her that I was outside, by the tunnel, and we had a breeze and asked if she could hear any wind, to be told the AC was on so she could hear my voice clearly. At that point I gave up on the conversation. Within an hour of our conversation the seams gave way completely at one end of the tunnel, rendering it useless - without even being used! I was sold a POLYTUNNEL to grow crops in and, especially at 10mx4m, it's not the sort of structure you just pop up and down because the weather is breezy. Totally disappointed.

2026幎4月15日
Houseoftents ロゎ

Houseoftents からの回答

Dear Ms Haakanson,

Thank you for your detailed feedback and for taking the time to share your experience. We are very sorry for the disappointment and frustration this has caused, especially after you were looking forward to using your new polytunnel.

We apologise again for the missing nuts and bolts on delivery and are glad that our colleague could quickly arrange a refund so you were able to complete the assembly. We have carefully reviewed your case, including your photos, video and local weather data, and our assessment is that the damage occurred during strong wind gusts, which are unfortunately excluded from our warranty as also stated in the safety instructions.

That said, we fully understand your disappointment and have offered you a 20% discount on replacement parts as a gesture of goodwill, so that you can repair the structure at a reduced cost if you wish to.

One of our CS colleagues will contact you.

Kind regards,
House of Tents Customer Service

5぀星のうち5の評䟡

5x8m - 3.0m Sides PVC Industrial Tent with zipper entrance, PVC 850, grey without statics package

Great tent.
Frame is better built than previous tents we've had and can withstand the adverse weather so much better.
The extra height gave us that space we needed for our larger storage pallets too

2026幎4月14日
自発的なレビュヌ
Houseoftents ロゎ

Houseoftents からの回答

Dear customer,

Thank you very much for your review and the 5 stars!

We are delighted to hear that you are happy with the quality of the frame and that it withstands adverse weather better than your previous tents.

It is also great to know that the extra height provides exactly the additional space you needed for your larger storage pallets.

If you have any questions in future or need support with accessories or further tents, our customer service team is always happy to help.

Best regards,
Your House of Tents Team

5぀星のうち5の評䟡

Brilliant Company

I couldn't recommend House of Tents more! Delivery of our marquee was quick and well communicated. Their customer service team is friendly and efficient, Charlotte especially helped us out with some extra parts. Thank you to the House of Tents team, we will return again for future purchases.

2026幎4月13日
自発的なレビュヌ
Houseoftents ロゎ

Houseoftents からの回答

Dear Rosie,

Thank you, for your fantastic 5-star review! We're thrilled to hear the marquee delivery was quick and communication seamless—it’s what we strive for every time.

A huge shoutout to Charlotte for her stellar support with those extra parts. Our customer service team works hard to make every experience smooth and friendly.

We can't wait to welcome you back for future purchases.

Regards,
House of Tents team!

5぀星のうち2の評䟡

The size was not 3m/4m

The size was not 3m/4m, was 2,90/4, which has messed up as we build the base 3/4, quality of the cover very poor, ripped in 2 places as we put it up, quick delivery, next day.

2026幎4月1日
Houseoftents ロゎ

Houseoftents からの回答

Dear Elena,

Thank you for your feedback and for taking the time to share your experience with us.

We are very sorry to hear that the delivered marquee did not match the size you expected and that this caused problems with the base you had already prepared.

It is also concerning that the cover ripped in two places during assembly, as this is not the standard we aim to deliver.

We are pleased to hear that the delivery was quick, but we would like to make sure you are satisfied with the product as well.

One of our CS colleagues will contact you soon.


Kind regards,
Your House of Tents Team

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