Houseoftents レビュー 

Houseoftents からの回答

2026年4月13日

Dear Robin,

thank you for the fantastic 5-star review! We're thrilled to hear the package arrived on time with clear instructions, and that you found it great-looking and easy to construct in just one day.

Customer satisfaction like yours is what drives us at House of Tents. We appreciate you taking the time to share your positive experience!

Best regards,
House of Tents Team

Houseoftents からの回答

2026年4月13日

Dear Mike,

Thank you for the fantastic 5-star review! We're delighted the gazebo arrived on time via DX express, well-packed with no damage, and that our delivery driver went above and beyond. Great to hear your son assembled it in about six hours—it's designed to be strong and sturdy 💪.

We appreciate you reaching out about the fittings; our team loves helping customers like you find everything. Your kind words about our helpful, polite service mean the world to us.

Regards,
House of Tents!

Houseoftents からの回答

2026年4月13日

Dear Patricia,

thank you for the wonderful 5-star review! We're delighted to hear about the prompt delivery and that our team could quickly resolve the missing parts issue with replacements. Your kind words about our helpful, polite service truly motivate us at House of Tents. We appreciate you sharing your positive experience!

Best regards,
House of Tents Team

Houseoftents からの回答

2026年4月13日

Dear Sm (YMCA Lakeside),

Thank you for the fantastic 5-star review! We're thrilled to hear you found our marquees and storage tents top-quality, and that our customer service team was so helpful, friendly, and responsive to your enquiries. Your recommendation means the world to us at House of Tents!

We truly appreciate your support and look forward to assisting you again.

Best regards,
House of Tents Team

Houseoftents からの回答

2026年4月9日

Hi Gary,

Thank you so much for the fantastic 5-star review! We're thrilled you love the product, found our pricing competitive, and experienced our aftercare as exceptional. Your feedback means the world to us at House of Tents.

We look forward to serving you again soon!

Best regards,
House of Tents

Houseoftents からの回答

2026年4月9日

Hi Bradley,

many thanks for your kind review!

We're delighted you had a great experience with House of Tents.

We look forward to serving you again soon.

Regards,
House of Tents

Houseoftents からの回答

2026年4月9日

Dear KIM,

Thank you very much for your great 5‑star review and your feedback about our gazebo!

We are very happy to hear that your order arrived safely and on time, that assembly was easy, and that you are satisfied with the quality.

A special thank you also for your kind words about the friendly and polite driver – we will gladly pass this on to our delivery partner.

We hope you enjoy your new gazebo and are always happy to help if you have any questions.

Regards,
House of Tents

Houseoftents からの回答

2026年4月9日

Dear Mr Finney,

Thank you, for your fantastic 5-star review! We're delighted the 3m x 3.6m solid roof gazebo arrived quickly and met your expectations for value and quality. Great to hear you were kept fully informed and plan to purchase from us again.

Best regards,
House of Tents Team

Houseoftents からの回答

2026年4月9日

Dear Mr Perrin,

Thank you for your wonderful 5-star review and continued loyalty! We're thrilled to hear everything was perfect as always. Your kind words mean the world to our team at House of Tents.

We look forward to serving you again soon.

Best regards,
House of Tents Team

Houseoftents からの回答

2026年4月8日

Dear John,

Thank you very much for your detailed feedback and for your positive rating.

We are pleased that you are satisfied with the marquee overall and its value, and we are glad we could quickly resolve the issues with the damaged poles and canvas patch. We apologise for the complicated delivery and the inconvenience this caused, and we are reviewing this with our logistics and product teams to improve packaging, transport, and storm resistance in future.

If you ever need further support, spare parts, or advice on securing the marquee in bad weather, our customer service team is happy to help.

Regards,

House of Tents

Houseoftents からの回答

2026年4月7日

Hi Martin,

Thank you so much for your fantastic 5-star review and for being a loyal customer over the last five years! We're thrilled to hear our large Car Port and Storage Tent have exceeded your expectations—they're designed for exactly that kind of lasting quality and performance.

Your endorsement as Europe's Number One Tent Provider means the world to us. We truly appreciate your kind words on both our products and service, and we look forward to serving you again soon!

Best regards,
The House of Tents Team

Houseoftents からの回答

2026年4月7日

Dear Mike ,

Thank you for your fantastic 5-star review! We're thrilled to hear our team provided helpful advice and confirmed the specifications over the phone, followed by quick and on-time delivery. It's great that the canvas fits perfectly and meets your quality expectations—this is exactly what we strive for at TOOLPORT (houseoftents.co.uk).

Your feedback means a lot to us! If you need setup tips, accessories, or have more tents/gazebos in mind, just let us know.

Enjoy your purchase! 😊

Regards,
House of Tents Team

Houseoftents からの回答

2026年4月7日

Dear James,

Thank you for your 5-star review and for taking the time to share your feedback! We're delighted to hear that the ordering process, purchase, and product quality exceeded your expectations—this is exactly what we strive for at TOOLPORT (houseoftents.co.uk).

We're sorry to hear the delivery company didn't meet our usual standards. We'll pass this on to our logistics team to ensure improvements. Your satisfaction means everything to us!

If you need setup tips, accessories, or have more tents/gazebos in mind, just let us know. Enjoy your purchase! 😊

Regards,
House of Tents Team

Houseoftents からの回答

2026年4月7日

Dear JB,

thank you for your fantastic 5-star review! We're thrilled to hear about the fast delivery and that we kept you up to date throughout the process—this smooth experience is exactly what we strive for at TOOLPORT (houseoftents.co.uk). Your feedback means a lot to our team! If you need setup tips, accessories, or have more tents/gazebos in mind, just let us know. Enjoy your purchase! 😊

Regards,
House of Tents Team

Houseoftents からの回答

2026年4月7日

Dear Angela,

Thank you, Angela, for your wonderful 5-star review! We're delighted to hear our representative provided such excellent customer service—our team takes pride in being knowledgeable and pleasant to assist you.

It's fantastic that delivery arrived quicker than expected, and that you found our product to be good quality at a reasonable price. We're especially thrilled this is your second time choosing TOOLPORT (houseoftents.co.uk)—your loyalty means everything to us!

If you need setup advice, accessories, or have more tents/gazebos in mind, just let us know. Enjoy your purchase! 😊

Regards,
House of Tents Team

Houseoftents からの回答

2026年4月7日

Dear Maureen,

Thank you for your fantastic feedback, Maureen! We're thrilled to hear the gazebo met your expectations with its excellent quality and secure packaging. Our team works hard to ensure fast delivery, and it's great the driver went above and beyond to assist.

Your praise for our customer service truly motivates us—it's at the heart of everything we do at TOOLPORT (houseoftents.co.uk). We appreciate you taking the time to share this 5-star review!

If you need setup tips, accessories, or have more gazebos in mind, just let us know. Enjoy your new space! 😊

Regards,
House of Tents

Houseoftents からの回答

2026年4月2日

Dear, Mr Peter Mcconville,

thank you for your fantastic 5-star review! We're delighted to hear our temporary storage tent has exceeded your expectations, standing strong through over two winters. It's rewarding to know you've found it to be the **best quality/value for the money** and been pleasantly surprised by its performance.

At House of Tents (TOOLPORT GmbH), we pride ourselves on durable, reliable products that deliver long-term value. Your feedback motivates us to keep delivering excellence.

We'd love to welcome you back for future needs—perhaps another tent or accessories? Thanks again for choosing us! 😊

Regards,
House of Tents

Houseoftents からの回答

2026年4月2日

Dear Jo,

Thank you so much for your wonderful 5-star review! We're thrilled to hear that your 3x6 gazebo experience has been seamless, with our professional customer service, support, and aftercare meeting your expectations. Your strong recommendation means the world to us at House of Tents.

It's feedback like yours that drives us to maintain our high standards. If you need any accessories, setup tips, or another gazebo in the future, we're here to help!

Best regards,
House of Tents Team 😊

Houseoftents からの回答

2026年4月1日

Dear Mr Lucas,

Thank you very much for your loyal support over so many years and for taking the time to share such a detailed review.

We’re delighted to hear that you were happy with the replacement roof delivery time and with the help you received regarding side curtains and cleaning the fabric after winter. Providing fast, reliable support is very important to us, so your feedback means a lot to the whole team.

We’ll be sure to pass your kind words on to Gary. We look forward to supporting you and your gazebo for many years to come!

Regards,
House of Tents

Houseoftents からの回答

2026年3月31日

Hi Barrie,

thank you so much for your fantastic review and your kind words about our service! We’re very glad we could quickly sort out the small hiccup with your order, and it’s great to hear that the call from Hamburg helped resolve everything smoothly.

We’re also delighted that you’re so happy with the gazebo and especially the polycarbonate roof. Enjoy your new gazebo, and thank you again for taking the time to share your experience with us.
Regards,
House of Tents