This company is outstanding. I only submitted my claim on Sunday and it was settled by today. I submitted my claim on line and I rang to speak to someone on Tuesday to make sure that l hadn't missed a... ãã£ãšèŠã
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Amazing professional company who dealt with our claim for storm damage caused to conservatory roof very quickly. The fact we were just about to complete on the sale of our house would have been extrem... ãã£ãšèŠã
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We have had a problem with our drainage system and the job esd completed with efficient workmanship, and happy workers. We are delighted with everything .
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Very slow and unhelpful to respond. The stress was awful. No customer service at all.. Complained formally and have heard nothing. Told my case was closed but no one has discussed the complaint.... ãã£ãšèŠã
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We are an MGA based in the UK offering homeowner insurance products, specialist insurance schemes cover, as well as church and commercial insurance through our Congregational brand. Our products are offered exclusively through selected insurance brokers, intermediaries and well-established affinities. We focus on delivering a consistently high-quality experience and have a working ethos that places the needs of customers firmly at the heart of our business. We actively listen to customers to gain a clear understanding of what is important, ensuring that we constantly meet the requirements of customers, brokers and stakeholders.
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Suite 2B, West Village, 114 Wellington Street, , LS1 1BA, Leeds, è±åœ
- 01274 700 800
- service@integra-ins.co.uk
- www.integra-ins.co.uk
4.1
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Great customer service thank you AimeeâŠ
Great customer service thank you Aimee Moore so helpful all the way through . Flood 4th November the contractors B S A have been amazing thank you Jeet and team .
2025幎11æ4æ¥
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Integra Insurance Solutions Ltd. ããã®åç
Hi Ann,
Thank you for your lovely review. We will be sure to pass on your comments to the claims team.
Regards,
Grace
Integra Insurance Solutions Ltd. ããã®åç
Hi Kim
Thank you for leaving us a 5-star review. We appreciate you taking the time out to leave us a review and are glad that you are happy with the way we handled your claim.
Regards,
Annie
Very Satisfactory Insurance claim
The insurance claim was painless and speedy.
2026幎2æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Integra Insurance Solutions Ltd. ããã®åç
Hi John,
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.
Regards,
Phil
The service I received from Megan theâŠ
The service I received from Megan the claims handler was excellent
2026幎2æ20æ¥
èªçºçãªã¬ãã¥ãŒ
Integra Insurance Solutions Ltd. ããã®åç
Hi Catrin,
Thank you for your lovely review. We will be sure to pass on your comments to Megan and the team.
Regards,
Janaht
Great service highly recommend
Quick and easy to deal with great at keeping you dated with your claim
2026幎2æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Integra Insurance Solutions Ltd. ããã®åç
Hi A Ward,
Thank you for leaving us a 5-star review. We appreciate you taking the time out to leave us a review and are glad that you are happy with the way we handled your claim.
Regards,
Junayd
Really nice staff
Really nice staff, fast service, definitely recommend.
2026幎2æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Integra Insurance Solutions Ltd. ããã®åç
Hi Suzie,
Thank you for your lovely review. We will be sure to pass on your comments to the claims team.
Regards,
Chris
After experiencing one of the worstâŠ
After experiencing one of the worst moments of my life losing my home to a fire- the insurance company truly showed what it means to stand by their customers. From the very first call, they was compassionate, responsive, and reasuring during a time when I was over whelmed. I am deeply gratefully for their help and would highly recommend them to anyone looking for an insurance company that truly shoes up when it matters the most . I have 2 special needs kids whome are adults and I am medically ill myself they compromised my kids and respected there needs and helped and fulfill the needs they needed. Amazing service.
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2025幎8æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Integra Insurance Solutions Ltd. ããã®åç
Hi Noreen,
We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review and for being an Integra customer.
Regards,
Tanya
Excellent customer service.My claim wasâŠ
Excellent customer service.My claim was delt with quickly.Everyone I spoke to were very helpful,listened to me and explained what was going to happen.They were always respectful and polite and it all went smoothly.
Highly recommended company
2026幎2æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Integra Insurance Solutions Ltd. ããã®åç
Hi Valerie,
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.
Regards,
Laurence
5 star insurer
The speed in which my claim was dealt with was incredible. So swift and efficient.
2026幎2æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Integra Insurance Solutions Ltd. ããã®åç
Hi Paul,
Thank you for your lovely review. We will be sure to pass on your comments to the claims team.
Regards,
Guy
Very efficient
Very efficient, really good communication, and brought to a satisfactory conclusion.
2026幎2æ5æ¥
èªçºçãªã¬ãã¥ãŒ
Integra Insurance Solutions Ltd. ããã®åç
Hi Jeremy,
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.
Regards,
Nick
Dealt with promptly and efficientlyâŠ
Dealt with promptly and efficiently with telephone calls and messages.
Highly recommended.
2026幎1æ30æ¥
èªçºçãªã¬ãã¥ãŒ
Integra Insurance Solutions Ltd. ããã®åç
Hi Jule,
We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review and for being an Integra customer.
Regards,
Philip
Had 2 chase my claim twice with noâŠ
Had 2 chase my claim twice with no contact from the company.
Not good service. Took 3 months to settle
2026幎2æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Integra Insurance Solutions Ltd. ããã®åç
Hi Mrs Moore,
We are sorry you felt that we didnât respond to you as quickly as you expected, we understand this can be frustrating.
All claims and queries are dealt with as soon as possible however improvements can always be made and we will ensure that your review is shared with the team. We trust this matter has been resolved for you now, if not please give the claims team a call on 01274 700 810 with your claims reference number and we will look into it for you.
Regards,
Liam
Integra Insurance Solutions Ltd. ããã®åç
Hi Kenneth,
Thank you for your lovely review. We will be sure to pass on your comments to the claims team.
Regards,
Grace
Surprisingly easy
After a relatively unfortunately couple of years with various insurance claims, I was reluctant to handle another claim. But Integra was refreshing as it was relatively easy (although I couldn't really tell whether they would pay market value or for new in the claim for an older but valuable item, so I didn't know what to submit for quotes)..but overall the process was relatively hassle free.
2025幎12æ30æ¥
èªçºçãªã¬ãã¥ãŒ
Integra Insurance Solutions Ltd. ããã®åç
Hi Caren,
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.
Regards,
Dan
Accident in garden
Very quick to get sorted and very understanding
2026幎1æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Integra Insurance Solutions Ltd. ããã®åç
Hi Gayle,
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.
Regards,
Tom
Excellent service from start to finish
Excellent service from start to finish. Great customer service and very professional.
2026幎2æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Integra Insurance Solutions Ltd. ããã®åç
Hi Kerry,
Thank you for leaving us a 5-star review. We appreciate you taking the time out to leave us a review and are glad that you are happy with the way we handled your claim.
Regards,
Annie
The claim was dealt with extremelyâŠ
The claim was dealt with extremely efficiently with no quibbles. A credit to Sainsbury insurance. First class and we spoke to a real person to get the claim moving. A bonus.
2026幎1æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Integra Insurance Solutions Ltd. ããã®åç
Hi Alan,
We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review and for being an Integra customer.
Regards,
Grace
Very happy
Very professional! Fast, confident, very polite and most importantly competent at his job. Would definitely recommend integra
2026幎1æ29æ¥
èªçºçãªã¬ãã¥ãŒ
Integra Insurance Solutions Ltd. ããã®åç
Hi,
Thank you for your lovely review. We will be sure to pass on your comments to the claims team.
Regards,
Phil
Impressive
I found it great that I could talk to a real person,then every thing went very smoothly & very quick, I was kept in touch at every stage . Brilliant.
2026幎1æ20æ¥
èªçºçãªã¬ãã¥ãŒ
Integra Insurance Solutions Ltd. ããã®åç
Hi David,
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.
Regards,
Junayd
Storm damage claim. âŠ
I was kept up to date and details were given. Very happy with staff i spoke with. Direct and honest.
2025幎12æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Integra Insurance Solutions Ltd. ããã®åç
Hi Lynn,
Thank you for leaving us a 4-star review! If you have any thoughts on how we can improve, please let us know.
Regards,
Dan
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