Jimmy Choo レビュー 226

Shoes don’t last, just out of warranty and I had to pay the fee, leather strap snapped and shoes were hardly worn!!

The pair I received looked beautiful, but the stitching was uneven and the sole started to peel after just one wear — on my wedding day! They were also extremely uncomfortable, even though I ordered my usual size. I reached out to customer service and got no response. Definitely not worth the price. I expected much better quality and support from a brand at this level.

We visited the Bond Street store in London. It is a small store but the staff were very organised and pleasant. There is not enough seating for customers trying shoes whilst making choices and the some of the clients that were waiting to be served were very rude which I just could not handle and had to leave. (I could not believe how they spoke to staff and had to leave before I said something. I was always told to treat people how you would like to be treated). More seating could have removed this problem. The store was very clean and the staff were doing their very best with what little room they had. A disappointing experience - I much prefer Harvey Nichols store for my purchases.

Hello Friends jimmy choo which we think a brand with luxury and comfort but you are wrong because few years back I bought a pair of jimmy choo vlad espradille i think they were in 600 usd or 60000 indian rupee they are looking gorgeous when I first look and that time I plan to buy this pair when I use this after three years the sole was totaly cracked like cheap quality shoes then I feel sad why I bought this then I contact jimmy choo customer care team after to contact with team they totaly ignored me they said we can not hep you regarding this we can not do anything that’s why I am reviewing this to save other from jimmy choo low quality product please think 100 times before to buy otherwise you will be getting sad after to buy this product please help others

Jimmy Choo Gentleman Beautydüfte sind fantastisch.

Not sure you want to pay the money that you pay for Jimmy Choo heels
I have worn mine twice and the sole has completely torn off

Bought a pair of sunglasses under a year ago and one of the studs fell out can’t get it fixed or replaced. sunglasses Hut is basically saying I have to buy a new one. I would never purchase a product from Jimmy Choos again

So once again my order cancelled! Roughly 6 months ago bought some boots, in sale, week later, cancelled! They just take money and work out their stock later! Bought a bag and heels online (not in sale) and arrived! Later came an email from Jimmy choo for sale on some shoes, bought a silver pair for my holiday, bought some dresses and bits to go with and once again my order cancelled! Just a disgusting way to run a business! Your stock levels must be tied to orders! You either have or not! Absolutely furious!

Une des seules marques qui font toujours de la qualité! Chaussures de mariage qui me servent toujours et qui sont toujours magnifiques! Bien sûr il faut protéger la semelle.

If there were a zero-star option, I would have definitely chosen it. Jimmy Choo ruined my wedding heels and did not fully take responsibility for it. I had to wear damaged shoes on my wedding day. The headquarters doesn’t even respond to you. It’s not worth spending a single dollar.

I liked the store too much. During just walking along the sea we entered the store and from the first minutes felt ourselves as if we got to our good friends. The item I wanted was in other store and the personal made a promp order. I interacted with Nina and Diana. it was really very comfortable. And important moment- if something was not good for me- they said it honestly. it was real consulting, not for selling! I recommend to eveyrbody the place and hope to be back

I bought the Orb 95 ruby red crystal shoe and for the price I am disappointed. The straps are really hard to do and the holes are too small plus I have only worn them once and walked about 6 feet on pavement and then on carpet and they are scraped up on the bottom more than they should be for wearing once. I have had a pair of Michael Kors for like 7 years and no scuffs on the bottom.

I must admit I love original jimmy choo fragrance. But am perplexed as to why you settled to present to us I want Choo It is a dime store fragrance and I am sorry to spend good money for it. I would definitely like a refund. So disapp

Why so expensive. Why. Why. Why. No better made than a pair of £60 trainers. Just don’t get it.

I am extremely disappointed with my recent experience at Jimmy Choo. I purchased a pair of shoes that turned out to be defective. When I brought this to the attention of customer service, they completely dismissed the issue and refused to take responsibility.
The staff I dealt with were not only unhelpful but also quite rude, showing no concern for their customers situation. This level of terrible customer service is unacceptable for a brand of this reputation. I expected much better and won’t purchasing from Jimmy Choo ever again.

Escroquerie commerciale :j'ai acheté 1 bracelet pour ma compagne pour Noël sur le site officiel de Jimmy Choo.com en ligne, qu'elle mauvaise surprise!! le bracelet avait l'apparence d'un vieux bracelet déjà porté ,j'ai trouvé 1 QR code sur la boîte d'emballage siglé Jimmy choo que j'ai scanné cela provenait de chez vestiaire Collective 1 site de produit d'occasion - une plainte va être depose contre la marque

I purchased a pair of Jimmy Choo shoes for my wife to wear on our wedding day, and unfortunately, the experience has been nothing short of frustrating. After wearing them just once, crystals fell off both shoes. I sent them for repair under the guarantee, but when I received them back, the crystals were misaligned. Despite sending them back for further repairs, the problem was never resolved.

The shoes, which cost over £800, should have been a beautiful addition to our special day, but instead, they have become a source of frustration. The attached photo show the shoes after the so-called repairs, which clearly didn’t fix the issue.

The quality of both the product and the repair service has been incredibly disappointing. I expected much higher quality from a brand like Jimmy Choo, and I am extremely dissatisfied with the outcome. I would strongly advise others to be cautious when buying from this brand, as my experience has been a complete let down.

Min taske som jeg fik i fødselsdagsgave i sommeren 2023, er til reparation for 2. gang. Læderet skaller af.
Når tasken er til reparation tager det mellem 10 og 12 uger. I den tid har jeg ingen taske. Det er en hvid lædertaske, hvilket betyder at jeg ku bruger den om sommeren, så jeg har stort set ikke brugt tasken, da den har været til reparation hele sommeren og nu efteråret. Når jeg spørger hvad der sker hvis den skal til reparation for 3. gang, får jeg ingen svar. Jeg har aldrig oplevet noget lignende. Jeg valgte Jimmy Choo, da jeg tog for givet at det er høj kvalitet og deres produkter er flotte. Det kan jo være ligegyldigt, når tasken ikke er holdbar og ikke kan bruges.
Og hvor mange gange skal tasken til reparation?

I purchased the Cinch M cowhide bag. Within the first month the cowhide was rubbing off and looked awful. They would not stand behind their product and tried to tell me how to care for it!! What a joke this company is!!

I met with Danny at Jimmy Choo New Bond Street today. What a lovely, professional and friendly gentleman. Excellent service. I definitely recommend an ‘in store’ experience as opposed to ordering on line.