John Clark Motor Group - BMW Aberdeen レビュー 

1,246
•
TrustScore 5段階評価の4.5

4.7

Wellington Road, AB12 3EW Aberdeen, Altens, GB

•

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5つ星のうち4の評価

I recently bought a second hand 5 series. Daniel Moates was very helpful providing a video and holding the car for me until I got back from holiday. The car was ready for me when I arrived and Danie... もっと見る

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5つ星のうち5の評価

Just completed my purchase of a low milage BMW X5 50e from John Clark Motor Group in Aberdeen, very happy with my purchase. The process was smooth and trouble-free throughout. James Allan in their Sal... もっと見る

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5つ星のうち5の評価

My 4th car from Jacky, and there's a reason I keep coming back. Friendly, honest and always goes the extra mile. Jacky is a real asset to John Clark BMW Aberdeen and makes the whole experience easy fr... もっと見る

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5つ星のうち4の評価

Went through to look at one car model, but preferred one from another location. After some negotiation on trade in, car was arranged to be taken to the closest garage for me to buy. There was a delay... もっと見る

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企業情報

  1. カーディーラー
  2. ・
  3. オートバイ販売店
  4. ハイヤー サービス
  5. 自動車修理・整備店
  6. 車検場
  7. 中古車ディーラー

当該企業による記述

As an official BMW franchise dealer, John Clark BMW in Aberdeen is the only place to come if you are looking for high-quality cars at affordable prices. Located on Wellington Road, West Tullos, we are just a ten-minute drive from the A90, easily accessible from anywhere in the East of Scotland. At our showroom we have the full range of new BMW cars including the BMW i3 and BMW i8 electric cars for you to choose from as well as a wide selection of Approved Used cars. Contact us today to learn more or visit us today to get a closer look at our current stock and organise a test drive. Our state-of-the-art facilities are in place to help you look after your car throughout your ownership. The BMW approved bodyshop on-site is fully equipped to deal with minor or major issues, meaning we can get you back on the road as quickly as possible. Contact us today and learn more about the services we offer. Come and visit us today to begin your BMW experience.

John Clark Motor Group

当該企業による記述

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

連絡先

  • Wellington Road, AB12 3EW, Aberdeen, Altens, 英国

  • 01224 335577

4.7

優良

TrustScore 5段階評価の4.5

1246件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(1,246)

過去12か月のレビュー数: 2,015件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Used Car Review

We dealt with Nick Garvie regarding our new x5 and prior to collecting had a few things we wanted sorted. Nick kept in contact with updates regularly & was always on hand to deal with any queries/questions we had.

When we went to collect our new car we found out the air condition unit had a leak however we were able to take our car home & John Clark arranged for a courtesy car to be driven down to us (2 hours away). They collected our car by the time they advised & then returned our car after this was fixed within a week. Again communication was great.

5 star service from everyone we dealt with.

2025年12月5日
John Clark Motor Group - BMW Aberdeen ロゴ

John Clark Motor Group - BMW Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Nick and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Changing Car

Nick is really easy to deal with. First class salesman who knows his products. Everything went smoothly.

2025年12月20日
John Clark Motor Group - BMW Aberdeen ロゴ

John Clark Motor Group - BMW Aberdeen からの回答

Good Morning, Stephen.

Many thanks for your review and feedback, which I will ensure is passed on to Nick and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Very happy with the service I received…

Very happy with the service I received from the start to the finish of the buying process. Nothing was too much trouble for Nick.

2025年12月18日
John Clark Motor Group - BMW Aberdeen ロゴ

John Clark Motor Group - BMW Aberdeen からの回答

Good Morning, Karen.

Many thanks for your review and feedback, which I will ensure is passed on to Nick and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

exceptional staff

Matthew, Andy and James were exceptional. From initial purchase of the vehicle, explaining the process, handover and after sales care.

Extremely professional, approachable and knowledgeable. No topic or question was a problem to answer or follow up on.

Based on this, we will certainly recommend Arnold Clarke BMW to others

2025年12月16日
John Clark Motor Group - BMW Aberdeen ロゴ

John Clark Motor Group - BMW Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Matthew, Andy, James, and the management team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち5の評価

Daniel was absolutely first class and…

Daniel was absolutely first class and couldn’t do enough to offer us support when buying our new BMW X1.

2025年12月14日
John Clark Motor Group - BMW Aberdeen ロゴ

John Clark Motor Group - BMW Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Daniel and the management team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち5の評価

Just got my 3rd car from John Clark BMW…

Just got my 3rd car from John Clark BMW Aberdeen, service was excellent as always. Easy to complete most parts of the sale process via online forms so not much to do in the handover. Nick is always so helpful and explains everything you need to know about the new car in detail and nothing is a problem for them.

2025年12月5日
John Clark Motor Group - BMW Aberdeen ロゴ

John Clark Motor Group - BMW Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Nick and the management team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち5の評価

Overall experience met expectations and…

Overall experience met expectations and sales team managed to get me the car I wanted at a price that suited my budget.

2025年12月6日
John Clark Motor Group - BMW Aberdeen ロゴ

John Clark Motor Group - BMW Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち5の評価

John Clark BMW Aberdeen

Dealing with Nick Garvie has always been a pleasure. He makes the process of changing over very straight forward and simple.

2025年12月2日
John Clark Motor Group - BMW Aberdeen ロゴ

John Clark Motor Group - BMW Aberdeen からの回答

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Nick and the management team at BMW Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, Lisa

5つ星のうち5の評価

Wonderful handover of my new BMW X1

Jacky Chan was an excellent communicator and salesperson. He answered all my questions with alacrity and made an excellent handover video allowing me to understand the various features of my new car.
Overall a highly satisfactory experience.

2025年12月5日
John Clark Motor Group - BMW Aberdeen ロゴ

John Clark Motor Group - BMW Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Jacky and the management team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち5の評価

BMW X2

Great customer service. Attention to detail. Responsive.

2025年11月29日
John Clark Motor Group - BMW Aberdeen ロゴ

John Clark Motor Group - BMW Aberdeen からの回答

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, Lisa

5つ星のうち5の評価

Buying a used BMW X5 M40d

I purchased my BMW X5 from John Clark having found it advertised on BMW UK used cars. As we live North of Inverness we had to depend on the excellent service from the sales contact in Aberdeen Mathew Jarvis. Mathew was able to send us info and videos about the car answering any and every question we asked. We were not disappointed when we finally saw the car when we took delivery, although the weather did its best to spoil the day! Since then we have had a couple of minor hiccups but these were handled faultlessly by Mathew.
All in all we are delighted with our purchase from John Clark Aberdeen made all the better by the help given by Mathew in Sales.

2025年11月26日
John Clark Motor Group - BMW Aberdeen ロゴ

John Clark Motor Group - BMW Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Matthew and the management team at BMW Aberdeen
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち5の評価

Excellent Customer Focus

Excellent customer focus throughout from Andriz Zeps at John Clark Aberdeen, with regular updates from the order through to a detailed handover of our new car.

2025年11月21日
自発的なレビュー
John Clark Motor Group - BMW Aberdeen ロゴ

John Clark Motor Group - BMW Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Andris and the management team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち5の評価

Very good experience

Salesman was knowledgeable and assisted at every step. Much better experience than have had from other garages. Very happy with the experience.

2025年12月1日
John Clark Motor Group - BMW Aberdeen ロゴ

John Clark Motor Group - BMW Aberdeen からの回答

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, Lisa

5つ星のうち5の評価

First class experience!

Staff were polite, friendly and helpful and not too pushy in trying to make a sale. Answered all my questions. Also provided a courtesy car free of charge when my own car was sold earlier than expected and I had no transport.

2025年12月1日
John Clark Motor Group - BMW Aberdeen ロゴ

John Clark Motor Group - BMW Aberdeen からの回答

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, Lisa

5つ星のうち5の評価
John Clark Motor Group - BMW Aberdeen ロゴ

John Clark Motor Group - BMW Aberdeen からの回答

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, Lisa

5つ星のうち5の評価

Quality product and service

Quality product and service. Bought a new car and traded in my old one. Test drive and buying experience was good. No problems encountered.

2025年11月28日
John Clark Motor Group - BMW Aberdeen ロゴ

John Clark Motor Group - BMW Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち5の評価

Brillaint service

Brillaint service
Rhainna was great
Very professional
Could not have been more helpful

2025年11月23日
John Clark Motor Group - BMW Aberdeen ロゴ

John Clark Motor Group - BMW Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Rhianna and the management team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち5の評価

We received really good service from Matthew Jarvis @ BMW Aberdeen …

We received really good service from our agent Matthew. We didn’t have much time but got everything sorted in time. Some email clarifications were addressed in good time and overall it was a pleasant experience buying our car, which is fabulous by the way.

2025年11月22日
John Clark Motor Group - BMW Aberdeen ロゴ

John Clark Motor Group - BMW Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Matthew and the management team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち5の評価

It was easy to deal with Sales rep and…

It was easy to deal with Sales rep and everything was explained clearly and made you feel at ease.
Excellent service and made buying my new car seamless.

2025年11月15日
John Clark Motor Group - BMW Aberdeen ロゴ

John Clark Motor Group - BMW Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち5の評価

Exceptional service

Exceptional service
I have nothing but praise for Rhianna who dealt with my purchase and trade in

2025年11月20日
John Clark Motor Group - BMW Aberdeen ロゴ

John Clark Motor Group - BMW Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Rhianna and the management team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

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