John Clark Motor Group - BMW Motorrad Aberdeen レビュー 

166
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TrustScore 5段階評価の4

4.0

Wellington Road, West Tullos, AB12 3EW Aberdeen, Altens, GB

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Looking to upgrade to a new motorcycle I popped into the Dundee dealership to discuss trade in and purchase options with Jim McGouldrick (actually based out of Aberdeen but covering Dundee branch that... もっと見る

企業が回答しました

5つ星のうち5の評価

Working with Jacky Chan was an absolute pleasure! Jacky is diligent and professional. The best part - Jacky and John Clark Team stayed in touch with me the entire time, which only made the experience... もっと見る

企業が回答しました

5つ星のうち5の評価

I’ve purchased three BMW motorcycles from Simon at BMW Motorrad Aberdeen. I cannot recommend them enough to anyone looking for absolutely top notch service. All three purchases were problem free with... もっと見る

企業が回答しました

5つ星のうち5の評価

We always get great help & service from John Clark. SMS & updates on what's happening with the vehicle & sound advice too. We foolishly had a Bosch turbo replaced at the Bosch centre - which wasn't... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. オートバイ販売店
  4. ハイヤー サービス
  5. 自動車修理・整備店
  6. 車検場
  7. 中古車ディーラー

当該企業による記述

Located on Wellington Road in West Tullos we are just a ten-minute drive from Aberdeen city centre and very close to the A90, making us easily accessible from anywhere in the east of Scotland. With state-of-the-art facilities at our dealership and service centre, bringing your BMW motorcycle to us will mean you can take advantage of our MOT testing service, pre-season checks, body repairs and maintenance work, as well as new tyre fittings. All of our expert technicians have been directly approved by BMW and we only used approved BMW parts, so you know that your motorcycle will be getting exactly what it needs. Come and visit us today to and our friendly staff will be on hand to help you. Alternatively, give us a call or submit an online enquiry form and we will get back to you with a quote as soon as we can. We look forward to seeing you soon.

John Clark Motor Group

当該企業による記述

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

連絡先

  • Wellington Road, West Tullos, AB12 3EW, Aberdeen, Altens, 英国

  • 01224 335 577

4.0

ほぼ満足

TrustScore 5段階評価の4

166件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(166)

過去12か月のレビュー数: 1,992件

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5つ星のうち5の評価

A professional service

Helpful, informative and professional.

2023年3月3日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning Andrew,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

5つ星のうち3の評価

what a disappointment

what a disappointment. where has the class gone from the John Clark BMW showroom.
Looking to purchase new car so took me and the wife around some dealerships. A woeful John Clark’s .. scruffy car layout outside, cars unwashed and dirty, the 2 disheveled individuals approached us and some other potential buyers. They looked like they should be sorting out rides at a show ground.
Guys you should pop up the rd to mercedes …. that’s how it’s done.
We only had £45k cash to purchase a car so maybe they weren’t that interested

2023年3月26日
自発的なレビュー
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good afternoon, Peartree Interiors,

Many thanks for your review and I am sorry to read your experience has not been a more positive one.

I will of course pass this to our management team for review.

Thank you for contacting us.

Kindest regards,

Julie

5つ星のうち4の評価

The estimate on my van was carried out…

The estimate on my van was carried out efficiently, due to your heavy workload the van took slightly longer to repair than anticipated.
All in all very good with excellent quality of work.

2023年4月5日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning Bill,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

5つ星のうち5の評価

do your very best to help and accommodate

my sincere appreciation for your assistance with the booking and the timely maintenance service.

2023年3月29日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning George,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

5つ星のうち1の評価

Avoid

0 can not be put more. I Rezerved a car but it’s sold.HOW? They take money for the reservation, but there is no car..

2023年4月4日
自発的なレビュー
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Hello Oleg,

Thank you for your review which, I have passed on to our management team.

Kind regards,

Julie

5つ星のうち4の評価

Great service

2023年3月21日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

5つ星のうち5の評価

Professional service

2023年3月26日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning Nick,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

5つ星のうち5の評価

Excellent sales staff

Excellent sales staff, great selection of vehicles and ease of ordering and payment

2023年2月16日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Afternoon Mrs Massie,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

5つ星のうち5の評価

Straight to the trouble(s) - and fixed all reasonably

I went to another, well-meaning garage on a friend's recommendation and one of their engineers quoted me £1800 to replace the gear box. It was the first time I had gone anywhere else but John Clark. Even though the first garage was kind and helpful, I was not confident that they were the specialists so I went back to John Clark who not only told me the problem was the gear selector, not the gear box, but they also identified two other issues. They then fixed all three problems, saving me hundreds of pounds and, as my friend said, practically giving me back a new car. This experience strengthens my confidence in John Clark, which is now located on Abbotswell Road, Aberdeen.

2023年3月10日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

5つ星のうち5の評価

Body Work

Body work, done efficiently.

2023年3月10日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

5つ星のうち5の評価

Seamless visit

Friendly staff, nice show room everything ran smoothly and on time.

2023年3月13日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Evening John,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

5つ星のうち5の評価

Lisa

Lisa, was a joy to deal with, very informative and always called back with updates.

2023年3月2日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Afternoon Phillip,

Many thanks for your review and feedback, which I will ensure is passed on to Lisa and the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

5つ星のうち5の評価

Excellent service

Yes it was very helpful . Attention to your requirements was noted and carried out . Perfect result .

2023年2月15日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning Catherine,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

5つ星のうち5の評価

Negotiating deal was straightforward…

Negotiating deal was straightforward and paperwork reflected exactly our agreement.Subsequently bike was delivered to my door. Staff courteous and attentive at all times.

2023年2月1日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning Peter,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

5つ星のうち5の評価

Excellent service

Updated about vehicle progress throughout. Great customer service.

2023年2月15日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Afternoon Catherine,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

5つ星のうち5の評価

Friendly and very helpful staff

Friendly and very helpful staff, Jim MacGouldrick, our sales exec liaised with the servicing folk to ensure the bike got turned round quickly and let me get back on my way

2023年2月20日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning Bobby,

Many thanks for your review and feedback, which I will ensure is passed on to Jim and the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

5つ星のうち5の評価

Super easy and so professional

Such a simple process, picked up my car in then delivered back in the afternoon complete with a wash and hoover , the young lad that picked up my car was very polite and professional

2023年2月22日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning Peter,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

5つ星のうち5の評価

Had a courtesy car for the few days

Had a courtesy car for the few days.
Nice staff and always do a good job.
Decent communication

2023年2月17日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning Adrian,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

5つ星のうち5の評価

New Car Purchase

Working with Jacky Chan was an absolute pleasure! Jacky is diligent and professional. The best part - Jacky and John Clark Team stayed in touch with me the entire time, which only made the experience more enjoyable. However, we did wait almost 15 months for the new car, and it should be noted that this wasn't the fault of John Clark BMW.

2023年1月14日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning Mrs Clark,

Many thanks for your review and feedback, which I will ensure is passed on to Jacky and the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

5つ星のうち5の評価

Excellent service compared to local…

Excellent service compared to local competitors in Aberdeen, excellent after sales service.
Best experience I’ve had with a car purchase

2023年2月15日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning John,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

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