John Clark Motor Group - BMW Motorrad Aberdeen レビュー 

166
•
TrustScore 5段階評価の4

4.0

Wellington Road, West Tullos, AB12 3EW Aberdeen, Altens, GB

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Looking to upgrade to a new motorcycle I popped into the Dundee dealership to discuss trade in and purchase options with Jim McGouldrick (actually based out of Aberdeen but covering Dundee branch that... もっと見る

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5つ星のうち5の評価

Working with Jacky Chan was an absolute pleasure! Jacky is diligent and professional. The best part - Jacky and John Clark Team stayed in touch with me the entire time, which only made the experience... もっと見る

企業が回答しました

5つ星のうち5の評価

I’ve purchased three BMW motorcycles from Simon at BMW Motorrad Aberdeen. I cannot recommend them enough to anyone looking for absolutely top notch service. All three purchases were problem free with... もっと見る

企業が回答しました

5つ星のうち5の評価

We always get great help & service from John Clark. SMS & updates on what's happening with the vehicle & sound advice too. We foolishly had a Bosch turbo replaced at the Bosch centre - which wasn't... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. オートバイ販売店
  4. ハイヤー サービス
  5. 自動車修理・整備店
  6. 車検場
  7. 中古車ディーラー

当該企業による記述

Located on Wellington Road in West Tullos we are just a ten-minute drive from Aberdeen city centre and very close to the A90, making us easily accessible from anywhere in the east of Scotland. With state-of-the-art facilities at our dealership and service centre, bringing your BMW motorcycle to us will mean you can take advantage of our MOT testing service, pre-season checks, body repairs and maintenance work, as well as new tyre fittings. All of our expert technicians have been directly approved by BMW and we only used approved BMW parts, so you know that your motorcycle will be getting exactly what it needs. Come and visit us today to and our friendly staff will be on hand to help you. Alternatively, give us a call or submit an online enquiry form and we will get back to you with a quote as soon as we can. We look forward to seeing you soon.

John Clark Motor Group

当該企業による記述

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

連絡先

  • Wellington Road, West Tullos, AB12 3EW, Aberdeen, Altens, 英国

  • 01224 335 577

4.0

ほぼ満足

TrustScore 5段階評価の4

166件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.0

すべてのレビュー

(166)

過去12か月のレビュー数: 1,992件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very happy with service from this…

Very happy with service from this company, the Salesman Jim was very helpful from start to finish,Dident pressure me with the deal on the table.
Very happy thank you.

Regards Jon.

2023年2月7日
自発的なレビュー
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Afternoon Jon,

Many thanks for your review and feedback, which I will ensure is passed on to Jim and the management team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

5つ星のうち5の評価

Great service from John Clark BMW…

Great service from John Clark BMW Aberdeen as always.

2022年12月22日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

5つ星のうち1の評価

Not what you expect from BMW

Poor experience. Enquired on a late plate used vehicle advertised on the BMW website. Subsequently established the vehicle is not in stock so they could not provide a video presentation in a timely manner which was important as this was a distant purchase. To cap things off they unapologetically raised the price of the used car by £3000 in 48 hours. Just poor!

2023年1月29日
自発的なレビュー
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good morning AKP,

Many thanks for your review and feedback which I will ensure to pass on to our team in Aberdeen.

Kind regards,

Julie

5つ星のうち5の評価

Pleasant and knowledgeable sales man

Pleasant and knowledgeable sales man. Kept informed about car progression to production.

2022年5月8日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning Chris,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

5つ星のうち1の評価

Demanded payment whilst working

Demanded payment whilst working. Only 30 pounds no trust I would pay it. Said would do Monday. Then said keeping car , how ridiculous. Extremely rude over phone. On that experience never give them business again. Smirking down phone. Helpful initially but poor service on so many aspects . Overcharging!

2023年1月13日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good morning Margo,

Many thanks for your review and feedback. I am sorry your experience has not been a more positive one and I will ensure to pass this back to our team.

Kind regards,

Julie

5つ星のうち1の評価

Awful aftercare

After three months since I bought my BMW from John Clark, I'm still waiting for the sale manager to call me back due to issues with my car. I sent lots of emails and phone calls, but they said they would investigate and update me regards my issues.

2022年10月3日
自発的なレビュー
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good morning Stan,

Many thanks for your review and please accept my apologies for the delay in your receiving a reply.

I will pass your feedback on to our team and ask them to contact you.

Kind regards,

Julie

5つ星のうち5の評価

From viewing the car to picking it up…

From viewing the car to picking it up excellent service

2022年11月4日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good morning,

Many thanks for your review and feedback which I will ensure is passed back to our dealership team.

Kind regards,

Julie

5つ星のうち5の評価

Audi R8 was in to have some corrosion…

Audi R8 was in to have some corrosion on a rear panel fixed. Work was quoted cheaper than other options locally and was done to Audi standard being the official bodyshop. Also had them replace black Audi badges with original chrome ones - managed to find OEM ones and got it all taken care of. Kept up to date throughout and work completed on schedule.

2022年11月28日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good morning,

Many thanks for your review which is very much appreciat4ed and I will ensure to pass this on to our dealership team.

Kindest regards,

J

5つ星のうち3の評価

Car Great, Communication Not So Great

The car I cannot fault, but my overall experience from order to delivery was poor. I think this was down to poor communication, lack of attention to detail, and even today, asking for a review my name is not spelt correctly. An issue raised before, during and after sale. I have had one call from the day of collection and that was not to ask how I was enjoying my new vehicle. Detail, and communication is key to repeat sales in my opinion. This is the second new vehicle I have bought from Aberdeen Audi and the experience has put me off returning.

2022年10月29日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good morning,

Many thanks for your review and feedback which is very much appreciated and I will ensure to pass this on to our team.

Kindest regards,

Julie

5つ星のうち5の評価

Excellent service

2022年11月5日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good afternoon,

Many thanks for your review and feedback which is very much appreciated and will be passed on to our team.

Kindest regards,

Julie

5つ星のうち5の評価

Managed to meet my needs

2022年10月21日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good afternoon,

Many thanks for your review and feedback which is very much appreciated and will be passed on to our team.

Kindest regards,

Julie

5つ星のうち5の評価

Highly recommend!!!

That’s my third purchase from John Clark bmw Aberdeen. All cars been specially found and chose to satisfy my needs and personal expectations. Lewis is the one who has been dealing with me and I can’t appreciate his work more. Very professional approach to the customer, from the very first moment I walked in the bmw dealership. He always goes extra mile looking after his customer. He has great knowledge about all the cars and current stock. Lewis is very fair with the deals and always have time and answer to all your issues. I highly recommend Lewis as a person of contact regarding the purchase of ur new vehicle. Big thanks to John Clark Bmw Aberdeen for yet again great experience!!!!

2022年10月12日
自発的なレビュー
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good morning,

Thank you for taking the time to leave us a review, I will be sure to pass this onto Lewis and the team.

Kind regards,
Linsey

5つ星のうち5の評価

Excellent Customer Service

We had an excellent experience with John Clark, with special mentions to Doug Coull & Adam Barry for making our experience so enjoyable. There were obviously delays with our order, however the staff at John Clark Aberdeen were so proactive and helpful throughout our order journey.

2022年7月26日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Dear Alasdair,

Thank you for your 5 star review and feedback which I will ensure is passed on.

Kind regards,
Tom

5つ星のうち5の評価

Awesome customer service and incredibly…

Awesome customer service and incredibly quick delivery!

2022年6月7日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good afternoon,

Thank you for your feedback and review which I will ensure is passed on to our team.

Kind regards,

Julie

5つ星のうち5の評価
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good afternoon,

Thank you for your review which is much appreciated and I will ensure this is passed back to our team.

Kind regards,

Julie

5つ星のうち5の評価

Professional service.

Nick Garvie (Senior Sales Executive) was extremely professional and personable. Great to deal with. I had thoroughly researched the vehicle prior to visiting the showroom. Nick was very knowledgeable about the features of my preferred car. He was of great assistance in selecting the features/packages most suitable for my needs. At no time did I feel in any way pressured during the sales process. Would not hesitate to deal with Nick again.

2022年3月31日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good afternoon,

Thank you for your review and feedback which I have passed on to our team.

Kind regards,

Julie

5つ星のうち5の評価

BMW X5 Renewal

I have recently upgraded to a new BMW X5 with John Clark Aberdeen, I was not actively looking for a new deal but was initially contacted by their Business Development Manager enquiring if I would be interested in a new deal and what would I find appealing in a potential upgrade. I was subsequently offered a very competitive deal on a brand new vehicle which met with my full expectations. I found the level of customer service through John Clark exceptional with the entire process managed very efficiently with a seamless customer handover.

2022年3月20日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good afternoon,

Thank you for your review and feedback which I will ensure is passed on to out team.

Kindest regards,

Julie

5つ星のうち5の評価

I have dealt with Jim McGouldrick and…

I have dealt with Jim McGouldrick and Nick Garvie many times and they are excellent at their jobs. Very helpful and straight forward to deal with. Outstanding service.

2022年3月18日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good afternoon,

Thank you for your Trustpilot Review and feedback which I will pass on to the team.

Kind regards,

Julie

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