Overall experience was very good. Robbie Norrie gave clear information of what my offer would be, gave me time to think over without feeling pressured. After we agreed on the sale Robbie was great a... もっと見る
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A very straightforward and professional interaction with Lee. He was proactive and responded to my questions and emails quickly. The whole process was seamless and Lee turned up on his day off for the... もっと見る
企業が回答しました
Would have liked to have been presented with my new car actually inside showroom rather than outside in the cold weather.disappointed with no small token from the garage as in any gift ,after a big ca... もっと見る
Glenn and Lee ensured a smooth process during the purchase and handover process. Disappointed that the car did not come with the ‘M” branding decals on the side wings which they should have been as it... もっと見る
企業が回答しました
企業情報
当該企業による記述
Buying a BMW car offers you a premium driving experience and at John Clark Tayside BMW we aim to deliver a premium level of service as well. Located on Rutherford Road on the Dryburgh Industrial Estate in the north of Dundee, we are easily accessible from the city centre (A90) as well as the wider area of Perth, St Andrews, Cupar and Edinburgh. At our showroom we have the full range of new BMW cars available as well as a great selection of deals on Approved Used cars and you can test drive any of the models we have in stock. Our expert staff members are passionate about BMW and they will be able to guide and advise you every step of the way. Contact BMW Tayside, Dundee today and learn more about our new & used cars for sale. Come and visit us today to get your BMW journey on the road.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Kings Cross Road, Dundee, DD2 3XH, Dundee, Scotland, 英国
- 01382 815 993
4.8
優良
669件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
John Clark BMW Tayside
Jordan Spry was very friendly and informative throughout the sale process.I genuinely cannot find fault with the sales process and felt very well looked after.
2026年9月12日
John Clark Motor Group - BMW Tayside からの回答
Thank you for leaving us your feedback Gregor! We're pleased to hear that Jordan provided you with friendly and informative service throughout the sales process!
Kind regards,
Lesley
We went in on the off chance to get our…
We went in on the off chance to get our key sorted and we got it fixed right away brilliant service we even got a free coffee happy days thank you to the service team
2026年6月30日
自発的なレビュー
John Clark Motor Group - BMW Tayside からの回答
Thank you for the fantastic 5-star review Claire!
We're delighted to hear the service team at John Clark BMW Tayside were able to get your key sorted straight away and make your visit so easy.
It's great to know you received such prompt service – and that you enjoyed a coffee while you were with us too!
Thank you for taking the time to share your feedback. We'll be sure to pass your kind comments on to the service team and look forward to welcoming you back again!
Lesley
New BMW 1 Series M Sport
I recently purchased a new BMW 1 series M Sport from John Clark Dundee and the entire experience was outstanding. A special shout out to salesman Jordan Spry, who made the process seamless and stress free. He was highly professional and took the time to give me a thorough, detailed walk through of all the tech features before I drove away, which was incredibly helpful. The dealership offered very fair finance options and a great value on my part exchange, making the financial side of things straightforward. As for the car itself - it is absolutely lovely to drive, and the automatic gearbox is incredibly smooth.
I highly recommend both John Clark BMW and Jordan if you want a hassle-free, premium buying experience!
2026年5月11日
自発的なレビュー
John Clark Motor Group - BMW Tayside からの回答
Thank you for the 5-star review, Roberta!
We're delighted to hear you had such an outstanding experience purchasing your new BMW 1 Series M Sport from John Clark BMW Tayside.
It's fantastic to know Jordan Spry made the entire process seamless and stress-free. We're especially pleased that he took the time to give you a thorough walkthrough of all the technology before you drove away, helping you feel confident and get the very best from your new BMW.
Thank you for taking the time to share such detailed feedback and for your recommendation. We'll be sure to pass your kind words on to Jordan and the team. We wish you many happy miles in your new BMW and look forward to welcoming you back in the future!
Lesley
BMW X5
I Had a very Honest and Open sales link in Alistair Grant (And formerly Heather) - Initially an online / Calls then I visited to view CAR - I was Annoyed that car had multiple minor defects but it was dealt with well. The handover was also good. (Supported me in Private plate etc).
2026年4月20日
John Clark Motor Group - BMW Tayside からの回答
Thank you for the 5-star review, G Mac! We're delighted to hear you had a positive experience purchasing your BMW X5.
We appreciate your honest feedback regarding the minor defects you identified when viewing the vehicle. While we understand this was frustrating, we're pleased the team addressed the issues appropriately and helped ensure the overall experience remained a positive one.
It's also great to hear Alistair Grant, and previously Heather, provided honest and open communication throughout the process, from the initial online enquiries and phone calls through to the handover. We're particularly pleased the team could assist with arranging your private plate and make collection day run smoothly.
Thank you again for taking the time to share your feedback with us. We hope you enjoy every mile in your BMW X5!
Lesley
Bought my first used BMW from John…
Bought my first used BMW from John Clark Dundee, good customer service with all the questions answered. Vehicle in good condition. Thankyou Scot for assisting
2026年4月18日
自発的なレビュー
John Clark Motor Group - BMW Tayside からの回答
Thank you for the 5-star review, Akshay! We're delighted to hear you had such a positive experience purchasing your first used BMW from John Clark BMW Tayside.
It’s great to know you received good customer service, had all your questions answered and were pleased with the condition of the vehicle. We’ll be sure to pass your thanks on to Scot for his assistance throughout the process.
Thank you again for choosing John Clark BMW Tayside, and we hope you enjoy your BMW!
Lesley
John Clark Motor Group - BMW Tayside からの回答
Thank you for the 5-star review, Mr Singh! We're delighted to hear you had such a nice experience with the team at John Clark BMW Tayside.
We really appreciate you taking the time to share your feedback and are pleased to know the friendliness of the team helped make your visit such a positive one. We hope to see you again in the future!
Lesley
Good old fashioned service
Good old fashioned service, nice to see it's still alive and well.
I bought a used BMW 135i from BMW Tayside, my sales rep was Alistair Grant. Honest, decent and thoroughly professional throughout. I prefer the no nonsense, but customer focused approach. Alistair did all he said he would - and more. Absolutely delightful to deal with and he sat and explained all the options and extras I could purchase. Minor snags sorted out successfully, with great advice too. The purchase and transfer was concluded seamlessly. Why would I not be happy. Very happy to recommend Alistair and BMW Tayside. Well done, keep it up..!
2026年4月18日
John Clark Motor Group - BMW Tayside からの回答
Morning John!
Thank you for the fantastic 5-star review! We're delighted to hear you received such good old fashioned customer service from the team at John Clark BMW Tayside. It’s wonderful to know Alistair Grant provided such an honest, professional and customer-focused experience throughout the purchase of your BMW M135i.
We’re especially pleased to hear he delivered on everything promised, kept the process seamless and was able to resolve any minor snags quickly while offering great advice along the way. Your recommendation and kind words really mean a lot to both Alistair and the wider team.
Thank you again for choosing John Clark BMW Tayside, and we hope you continue to enjoy your BMW M135i!
Lesley
I was told by John Clark BMW Dundee…
I was told by John Clark BMW Dundee various items when I was exchanging my car for a used 530D.
I was to receive a sum of money transfer to my bank That was Wednesday now Friday PM and no money.
2026年4月17日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Scott Gray was extremely helpful and…
Scott Gray was extremely helpful and professional throughout the purchase off my new car .I will certainly be back in few years to purchase another car using his experience to pick the correct one.
2026年4月2日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Excellent professional service
Excellent professional service from start to finish from John Clark BMW. Glenn McIntosh the sales manager was extremely helpful and made my purchase a smooth experience.
2026年4月2日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Glenn and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Very professional experience
Very professional experience. Quick turn around on getting car, thorough explanation of infotainment system and of car in general. Will use again and certainly have my loyalty as a customer. Shout out to Lee F.
2026年4月1日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Lee and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Buying a car here was a smooth and…
Buying a car here was a smooth and straightforward experience. Lee F. was professional throughout and patiently answered all my questions—and I usually have plenty before committing to a purchase!
When I picked up the car, it was spotless and fully charged. Lee even followed up a few times post-purchase to make sure I was happy. He told me I could reach out anytime, and he truly meant it; he even called me on his day off to help with a query I had about the charging cable. A well-deserved 5 stars for John Clark BMW and Lee F. I'm hoping for continued smooth sailing with the car and service!
2026年3月29日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Lee and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Another great deal and car
David was excellent in finding X1 i wanted and put together great deal. He was very friendly and helpful.
2026年4月2日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John
BMW Sales Scott Gray . Top Marks 20 out of 10
Our BMW Consultant Scott Gray made the whole process of enquiring and purchasing for our new car , unbelievably enjoyable and straightforward, without the usual accompanying stress.
Scott went above and beyond in his support throughout the process of buying.
2026年3月30日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Scott Grey was excellent
Scott Grey was excellent. As a young and first time buyer he was helpful and discussed all of the options open to me.
2026年3月31日
We recently purchased a BMW X5 from John Clark BMW…
We recently purchased a BMW X5 from John Clark BMW and had an outstanding experience thanks to Lee. From the very beginning, Lee was professional, knowledgeable, and genuinely helpful without ever being pushy.
He took the time to understand exactly what we were looking for, answered all our questions clearly, and guided us through the options with patience and expertise. The whole process felt smooth and transparent, which made a big difference when making such an important purchase.
Lee’s attention to detail and commitment to customer satisfaction really stood out. He kept us well informed throughout and ensured everything was ready on time for collection. Even after the sale, he followed up to make sure we were happy with the car, which we really appreciated.
We’re absolutely delighted with our BMW X5 and couldn’t have asked for better service. We would highly recommend Lee to anyone considering buying a car from John Clark BMW.
2026年3月26日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Lee and the management team at BMW Tayside.
We are delighted that you experience has been a positive one.
Kind Regards,
John
I went in to view a car that I was…
I went in to view a car that I was interested in. From then Lee helped with absolutely everything and couldn’t have done more to make the process as easy as possible for me.
2026年4月1日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Lee and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Excellent service ⭐️⭐️⭐️⭐️⭐️
2026年4月1日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Exactly What You Would Expect
From enquiry through to new car pick up, this experience could not have been any better. Thanks to everyone at the dealership who took my phone calls but a special shout out to Andrew who dealt with my sale.
2026年3月30日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Andrew and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
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