Sean Redford is very always welcoming very helpful. The showroom is always immaculate and staff team are well organised, well dressed which alw Amy’s gives a good impression. We have had an Audi car f... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Annual Service and MOT booked in very easily at a date and time convenient for me, following useful email reminder. Nice premises with decent parking availability, staff very friendly and knowledge... もっと見る
企業が回答しました
Service was fine however and customer service great however I don't think parts are of great quality. Brand new car and year 1 and 2 service needs new rear brake pads both times...never had this exper... もっと見る
Alistair was fantastic, he guided me through the process of buying a new car with ease. No pushy salesmen just a really nice guy, who is enthusiastic and knowledgable about his product would happily r... もっと見る
企業が回答しました
企業情報
当該企業による記述
Commercial servicing Clark Commercials forms part of the incredibly popular and successful John Clark Motor Group and at our service centre in Dundee. We are located to the north-west of the city, situated just off the A90 at 11 Broomhill Road, Dunsinane Industrial Estate, Dundee, DD2 3WT, making us easily accessible from anywhere in the region. If you are travelling by public transport, Invergowrie train station is just a short bus ride away.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Broomhill Road 11, Dunsinane Industrial Estate, DD2 3WT, Dundee, 英国
- 01382 619525
4.2
ほぼ満足
109件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Absolutely amazing
Absolutely amazing, Richard from Dundee was really helpful, overall service deserves 10 stars, bought my mum's car within 24 hrs plus delivered from Dundee to Aberdeen! so much bonuses and additional services. Definitely will go back.
2022年1月18日
自発的なレビュー
John Clark Motor Group - Clark Commercials Dundee からの回答
Good Morning,
Thank you for your Trustpilot Review and Feedback which I have fed back to our team.
Kind regards,
Julie
Purchase of Q5
We had an excellent experience at Audi Dundee from the moment we walked into the showroom up to collecting and driving off in our car. Grant & Colin were very friendly, welcoming and went to great trouble to meet our needs. Grant was extremely patient while I set up the Audi app on my phone and explained all the operating functions and features of the Q5 thoroughly. We would certainly use them again when choosing a car and would recommend them to other car purchasers. We are very pleased with our new Q5.
2022年1月11日
John Clark Motor Group - Clark Commercials Dundee からの回答
Good Morning Anne,
Thank you for your Trustpilot Review and feedback which I have passed on to out management team.
Kind regards,
Julie
Hi I got my car from Audi in Dundee
Hi I got my car from Audi in Dundee. I love ❤️ it, from the moment I stepped in the door I had a good vibe Stuart who I dealt with first couldn’t be any nicer and helpful lovely man. I now have Mark 😊 I can’t thank them enough for all there help on making me decide which car I needed. Even when I picked my car up the manager came out to I am very happy with the service and think I will always stay with them now. Thank for making me happy ❤️ Xx
2021年10月6日
John Clark Motor Group - Clark Commercials Dundee からの回答
Good Morning Tamie,
Many thanks for your 5* Trustpilot Review which is much hugely appreciated, and I will ensure this is shared with the team at Dundee Audi.
Kind regards,
Julie
Happy with the service would recommend…
Happy with the service would recommend to friends and family
2021年6月23日
John Clark Motor Group - Clark Commercials Dundee からの回答
Dear Lesley, Thanks for writing us a 5 star review. We appreciate your feedback. Kind regards, Tom
Wonderful service from start to finish.
Wonderful service from start to finish.
Customer service was exceptional too.
Our sales man was fantastic. Greig was so knowledgeable about our car and handled it all with no fuss.
Couldn't have had a better experience.
Such a nice guy who made all the tech stuff really easy to follow and didn't make me feel unsure.
Brilliant covid regulation in place so happy to be supported safely.
2021年6月16日
John Clark Motor Group - Clark Commercials Dundee からの回答
Dear Gill, Thank you for writing us a 5 star review. I will pass your comments on to Greig and the team. Kind regards, Tom
Poor communication
Poor communication. Initially was happy on the face of things with purchase but finance was set up on wrong billing date after paying a large deposit for the car in the first instance the first payment for the car cheekily came out before 3 weeks of the initial purchase and now want to take second payment out 2 weeks after that. I’ve had the car for 4.5 weeks and about to pay my second payment for it in less than a weeks time. Poor after sales as no policy documents given to me. Was given 2 sets of keys and quick demo of the car and was on my way. All documents apparently online wasn’t given any pack with the car at all. Disappointed with the service.
2021年1月29日
John Clark Motor Group - Clark Commercials Dundee からの回答
Dear Ms Taylor,
I have read your review and would like to pass it to the Head of Business so you can discuss. Please can I ask you to email me at tom.hislop@john-clark.co.uk with your preferred contact details?
Kind Regards,
Tom
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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