John Clark Motor Group - John Clark Škoda Dundee レビュー 

210
•
TrustScore 5段階評価の4.5

4.3

11 Broomhill Road,, Dunsinane Industrial Estate, DD2 3WT Dundee, Scotland, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Eric was more than helpful - couldn't have done enough for us and the Biscoff was a nice touch - he at least knows what a tyre pressure warning light looks like now so all good. Car is going great!

5つ星のうち5の評価

Buying a Karoq. Really appreciated the courtesy and welcome when we arrived. The sales exec Lewis Michie was very professional and answered all our questions and dispelled any doubts we had.After th... もっと見る

企業が回答しました

5つ星のうち5の評価

Began our 'new car' journey here, in mid August. Left the showroom with a new car,mid September. Very much a (hands off) approach by the sales team, allowing us lots of time to wander about and... もっと見る

企業が回答しました

5つ星のうち5の評価

Firstly the car was exactly what we were looking for, looked at cheaper alternatives but after minimal checks not happy with history. Kerry was spot on not pushy very informative and made the effo... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. オートバイ販売店
  4. ハイヤー サービス
  5. 自動車修理・整備店
  6. 車検場
  7. 中古車ディーラー

当該企業による記述

John Clark Škoda Dundee, part of John Clark Motor Group, have years of experience in delivering high quality Škoda sales and servicing, combined with unrivalled customer service. View our full range of the latest new Škoda vehicles and our friendly staff will organise a test drive for you in the car of your choice. We are also on hand to talk you through our range of straight-forward finance offers at a budget that suits you. Plus, we have a full range of Approved Used cars available, constantly being updated so you receive the best deals and prices. Not only do we specialise in the sale of new and used Škoda cars, our customers can take advantage of our inclusive range of aftersales and car servicing options, guaranteeing that your new or used Škoda remains in as good condition as the day you drove away from John Clark Škoda Dundee. Visit our showroom in Scotland and take advantage of incredible deals on new and used cars, aftersales services and repairs.

John Clark Motor Group

当該企業による記述

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

連絡先

  • 11 Broomhill Road,, Dunsinane Industrial Estate, DD2 3WT, Dundee, Scotland, 英国

  • 01382 619200

4.3

優良

TrustScore 5段階評価の4.5

210件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(210)

過去12か月のレビュー数: 1,989件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent flawless service and car. Well done.

Firstly the car was exactly what we were looking for, looked at cheaper alternatives but after minimal checks not happy with history.
Kerry was spot on not pushy very informative and made the effort to let us pick the car up on Saturday (very busy day).

We feel that given the whole package warranty etc we got a bargain.

2025年11月24日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Kerry and the management team at SEAT Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち5の評価

Excellent service and advice by a very…

Excellent service and advice by a very knowledgeable salesperson who throughly understands his trade. Miss my old car, bad Newby is far more modern. If you what to fully understand the buying and selling of cars this is the place to go.

2025年11月16日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち5の評価

Customer Care

Your sales executive was very attentive and took time to show me various cars to meet my needs. From an adhoc random visit, Kerry McLoughlin didn’t do the hard sales approach but focussed on what was important to me

2025年11月13日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Kerry and the management team at SEAT Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち5の評価

Quick and helpful

Quick, friendly, helpful when I needed a new car quickly

2025年8月1日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, Sarah.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Felt comfortable with the people we…

Felt comfortable with the people we dealt with

2025年11月2日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, Denis.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち1の評価

my new Skoda has a fault

my new Skoda has a fault. I repotted this to the salesman I purchased the car from the day after I received the car. He said I can use any Skoda garage to get the repair done. I’m very disappointed its not getting dealt with in a timely manner. The first garage I phoned (because it’s next to my place of work for convenience) was west end Skoda in Dunfermline. They said they can’t get the car booked in for repair until the 10/12/25. They also advised I phoned the garage I bought the car from (John Clark Skoda Dundee) as the car was straight out the showroom. So I phoned Dundee Skoda and they have booked the car in for the 17/11/25. In the meantime the car is making a creaking grinding noise coming from the passenger front wheel (spring). This has ruined the experience of purchasing a brand new car. I’m very disappointed with this hole situation.

2025年10月24日
5つ星のうち5の評価

A wonderful man named Kerry helped us…

A wonderful man named Kerry helped us pick out my dream car, he explained everything to us and went above and beyond for us.

2025年10月13日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, Alex.

Many thanks for your review and feedback, which I will ensure is passed on to Kerry and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

From the initial call asking about a…

From the initial call asking about a car, Kerry was very helpful, sending through a video of the car inside and out which made it very easy to decide to make the journey down from Aberdeen to view the car. On arrival car was ready to go, paperwork set, Kerry did the transfer quickly and professionally, went over the car with us and a follow up call the following day asking how the drive back was and if I was happy with the car.

Could not have had a better experience, overall very happy with the service.

2025年10月26日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, Karen.

Many thanks for your review and feedback, which I will ensure is passed on to Kerry and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

From my first enquiry in the showroom…

From my first enquiry in the showroom to handover, Jenna was first class. Couldn’t have asked for a better sales person. Would highly recommend her to other friends and relatives.

2025年10月19日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, Lindsey.

Many thanks for your review and feedback, which I will ensure is passed on to Jenna and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Efficient, helpful service.

Found the salesman to be friendly, knowledgeable and efficient. He explained options to me clearly and answered my questions. As the buying process progressed he kept me updated with what was happening. I was happy with the service provided.

The only negative I would add relates to the IT system. A few documents needed to be amended but when staff made amendments , this wasn’t necessarily reflected in what I could see when I went in to my portal. Eventually the portal had to be reset.

2025年10月26日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, Lorraine.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Perfect!

The whole team were great, including the salesperson in used cars, where we initially looked. In the end we bought new. Jenna, who handled our sale, was friendly, patient, knowledgable, and never pushy. I usually dread shopping for a car, but this was a first-rate experience all round.

2025年10月18日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Jenna and the management team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち5の評価

Exceptional customer service!

From the moment we first arrived in the showroom to our final visit to collect our new car, we were made to feel incredibly welcome by all staff we encountered.
Customer service was outstanding and from Steven Rodger, our sales advisor, was exceptional. Without any pressure whatsoever, he was unbelievably helpful, friendly, knowledgeable and professional throughout the whole process.
Collection of our new car was also made to feel special, with a warm welcome displayed on screen in the showroom and the car gleaming!
Steven also spent a considerable time with us in the car, explaining/demonstrating the "infotainment" system which we very much appreciated.
We are also delighted with the overall final cost - in our opinions, extremely reasonable and competitive against other similar spec vehicles of different makes.
All in all, for once, buying our new car was enjoyable!
We are so far thrilled with our new Kamiq Montecarlo!
Many thanks!

2025年10月2日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, Margaret.

Many thanks for your review and feedback, which I will ensure is passed on to Steven and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち4の評価

Would've given 5 stars

Would've given 5 stars, Andy the salesmen was excellent. The delivery of the car was way beyond what i expected. Unfortunately, one tyre is 3mm. Not ideal.

2025年10月10日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good afternoon, Many thanks for your review and feedback, which I will ensure is passed on to the team. We are delighted that your experience has been a positive one. Kind Regards, Lisa

5つ星のうち5の評価

Dealing with John Clark Skoda Dundee…

Dealing with John Clark Skoda Dundee was a great experience because, everything was dealt with in a friendly but professional way. Customer care is obviously of great importance, from the polite manner of the receptionists at the front door, through to the sales staff and site manager in the showroom. Dealing face to face was a pleasure and everything I asked about was answered clearly. The paperwork, though necessary, was not traumatic, with staff helping where needed. Overall, a genuine 5 star experience. Thank you

2025年10月2日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Excellent service

Excellent service. Friendly and helpful staff who made purchasing the car easy. They listened to what we required. Great communication and we felt relaxed and not pushed into anything.

2025年9月28日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, David.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Super helpful team

From start to finish the team was great. Alastair was so helpful with all my questions during the process too

2025年9月28日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Afternoon, Kerry.

Many thanks for your review and feedback, which I will ensure is passed on to Alastair and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

superb communication superb company and…

superb communication superb company and salesman stuart was bery helpful

2025年9月20日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, Kenny.

Many thanks for your review and feedback, which I will ensure is passed on to Stuart and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Our sales representative was great

Our sales representative was very helpful from start to finish. Made the experience easy and straightforward

2025年9月21日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, Scott.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち2の評価

Bought a 2 year old Mercedes noticed…

Bought a 2 year old Mercedes noticed the front had a scrape on the passenger side when I picked it up. Washed it today only to find the back has a scrape as well. The passenger door has a bad key scratch as well. Disappointed £36,000 for a car and it was put out like that!

2025年9月21日

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