John Clark Motor Group - John Clark Škoda Dundee レビュー 

210
•
TrustScore 5段階評価の4.5

4.3

11 Broomhill Road,, Dunsinane Industrial Estate, DD2 3WT Dundee, Scotland, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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5つ星のうち5の評価

Eric was more than helpful - couldn't have done enough for us and the Biscoff was a nice touch - he at least knows what a tyre pressure warning light looks like now so all good. Car is going great!

5つ星のうち5の評価

Buying a Karoq. Really appreciated the courtesy and welcome when we arrived. The sales exec Lewis Michie was very professional and answered all our questions and dispelled any doubts we had.After th... もっと見る

企業が回答しました

5つ星のうち5の評価

Began our 'new car' journey here, in mid August. Left the showroom with a new car,mid September. Very much a (hands off) approach by the sales team, allowing us lots of time to wander about and... もっと見る

企業が回答しました

5つ星のうち5の評価

Firstly the car was exactly what we were looking for, looked at cheaper alternatives but after minimal checks not happy with history. Kerry was spot on not pushy very informative and made the effo... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. オートバイ販売店
  4. ハイヤー サービス
  5. 自動車修理・整備店
  6. 車検場
  7. 中古車ディーラー

当該企業による記述

John Clark Škoda Dundee, part of John Clark Motor Group, have years of experience in delivering high quality Škoda sales and servicing, combined with unrivalled customer service. View our full range of the latest new Škoda vehicles and our friendly staff will organise a test drive for you in the car of your choice. We are also on hand to talk you through our range of straight-forward finance offers at a budget that suits you. Plus, we have a full range of Approved Used cars available, constantly being updated so you receive the best deals and prices. Not only do we specialise in the sale of new and used Škoda cars, our customers can take advantage of our inclusive range of aftersales and car servicing options, guaranteeing that your new or used Škoda remains in as good condition as the day you drove away from John Clark Škoda Dundee. Visit our showroom in Scotland and take advantage of incredible deals on new and used cars, aftersales services and repairs.

John Clark Motor Group

当該企業による記述

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

連絡先

  • 11 Broomhill Road,, Dunsinane Industrial Estate, DD2 3WT, Dundee, Scotland, 英国

  • 01382 619200

4.3

優良

TrustScore 5段階評価の4.5

210件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.3

すべてのレビュー

(210)

過去12か月のレビュー数: 1,989件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Ease of purchase

Began our 'new car' journey here, in mid August.
Left the showroom with a new car,mid September.
Very much a (hands off) approach by the sales team, allowing us lots of time to wander about and sit in lots of models,before asking if we needed any advice/assistance. Gave us a good Trade In price for our car. All in all.,,an easy going experience.
Top marks,especially to" Harry " our main salesperson.
Special mention for Joe,john,and Lee,also very helpful. Not forgetting the ladies at 'Reception'.
Immaculate showroom. Would strongly recommend.

2025年9月17日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, John.

Many thanks for your review and feedback, which I will ensure is passed on to Harry, Joe, John, Lee, and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Steven is an excellent sales executive

Steven is an excellent sales executive, he was able to answer all my questions, built a deal that suited my needs. I love my new car and it has everything I need.

2025年9月8日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Afternoon, Jennifer.

Many thanks for your review and feedback, which I will ensure is passed on to Steven and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち3の評価

We ordered our car in April with the…

We ordered our car in April with the understanding that it would be delivered by the first week in July at the very latest.It was agreed that you would buy my car before the end date of my current car agreement. That did not happen so I paid off the remaining money myself. I did not hear from the sales team by 8 th July so I phoned for an update. I was shocked to then be told it would not be delivered till mid September.i just wish they had advised me of the delay, I had to cancel a holiday we had planned and I needed the garage to service my car. Then I had a phone call suggesting I might like to collect my new car at midnight! When I collected my car I had agreed to an appointment of 12pm. We were kept waiting for 3/4 an hour. Finally it took a bout 2 hours to complete the necessary paperwork. I was told we would be handed back £2,100 that was agreed and understood by me. We finally left with the new car, but shortly after received a phone call to tell me all the paperwork had not been completed so the salesman arrived at our door at 5pm to get a further signature from me. The money I was promised was in my bank 5 days after I collected the car but it was £800 Les than I had been told it would be! While I like my Škoda veery much I feel the service from the team left a lot to be desired.

2025年9月8日
5つ星のうち5の評価

Positive Experience

From my first contact with Steven at John Clark Skoda - Dundee, right through to ordering my new car and collecting it, Steven kept me fully informed, made me feel at ease at all times and made the whole end to end experience very positive.

2025年9月10日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, Alex.

Many thanks for your review and feedback, which I will ensure is passed on to Steven and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Great service all round

Great service all round. The second car from this super helpful company.

2025年9月7日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Great service well prepared car Rachel…

Great service well prepared car Rachel was brilliant

2025年9月8日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, Craig.

Many thanks for your review and feedback, which I will ensure is passed on to Rachel and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Great customer care

First class support from Rachael at John Clark Skoda, made buying a pleasure. Could not do enough for me and I felt really well looked after. A great company to deal with.

2025年9月8日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, Steve.

Many thanks for your review and feedback, which I will ensure is passed on to Rachael and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

The salesman Stuart Jack was extremely…

The salesman Stuart Jack was extremely helpful.

2025年8月29日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Afternoon, Alan.

Many thanks for your review and feedback, which I will ensure is passed on to Stuart and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

A very positive and knowledgeable experience

When I went to pick up my new vehicle, the sales advisor went to great lengths to explain the process re V5 documents and the retention of my personal number plate. He also arranged the 5 Day Drive Away Insurance which then gave me time to contact my Insurance Company re the vehicle change. He was also very thorough in explaining all the controls in the new vehicle. All in all a very positive experience from a very knowledgable sales advisor

2025年9月1日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, Rob.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Helpful Site Manager / Salesman

Great to deal with a helpful site Manager & salesman that helped us out with a great deal on a nice car that our family are happy with.

2025年8月24日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, Alan.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Another car from john clark group

Salesman charlie friendly and professional had a problem with my documents but he arrange for me to sign them in showroom happy with my dealings with john clark

2025年8月31日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, Derek.

Many thanks for your review and feedback, which I will ensure is passed on to Charlie and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Friendly team made selecting my new car…

Friendly team made selecting my new car easy and stress free. Explained everything clearly . I dealt with Stuart who was patient and able to answer all my questions. Would recommend .

2025年8月31日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, Spencer.

Many thanks for your review and feedback, which I will ensure is passed on to Stuart and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Rachael made our purchase simple and…

Rachael made our purchase simple and clear and was very helpful. Unfortunately there are a few niggling issues with the car but Rachael has arranged for the car to go into Mercedes quite soon to be check over.

2025年8月16日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, Charles.

Many thanks for your review and feedback, which I will ensure is passed on to Rachael and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Great experience

Bought a new Skoda Octavia from John Clark Dundee which we picked up on 21st August. The staff were amazing throughout the process. All our questions were answered quickly and truthfully. Phone calls are answered right away. They couldn't have been more helpful. While everyone we spoke to was great a special thanks to Jenna who was fabulous on delivery day.
The car is fabulous and we look forward to years of happy motoring . I can definitely recommend John Clark Skoda Dundee.

2025年8月23日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, Maureen.

Many thanks for your review and feedback, which I will ensure is passed on to Jenna and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Great service from JC

Great service from JC, friendly and helpful staff, all in all made the experience of buying a car pleasurable.

2025年8月6日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Hi Neil,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark. We are delighted that your experience has been a positive one. Kind Regards, Rachel

5つ星のうち5の評価

Excellent service from Jenna from start…

Excellent service from Jenna from start to finish, she was welcoming, friendly, hugely professional and informative. She guided me through various options, explaining each option carefully allowing me to make an informed decision on my purchase. She kept me updated and I drove away with my new car within days of trading in my old one. I’d highly recommend Jenna to anyone looking to buy a new or used car, she made the whole process hugely enjoyable.

2025年8月16日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Hi Jodi,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark. We are delighted that your experience has been a positive one. Kind Regards, Rachel

5つ星のうち2の評価

New car paid by cash sale on 11/8/25

New car paid by cash sale on 11/8/25. Handover in the saleroom was inadequate on reflection! In the process of getting to know the car. I discovered the engine had no cover. I need a spare wheel and there is no jack or wheel brace!! No service book/record!!! What seems to the profession,. I think,trival points. This has soured this whole experience and now I am reconsidering returning the car!

2025年8月13日
5つ星のうち4の評価

Had a great communication from start to…

Had a great communication from start to finish with kerry. He help us through finance deals and didn't push us to buy considering we were looking at 3 cars. Had s few issues to date with car but sorted out asap.

2025年8月1日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, James.

Many thanks for your review and feedback, which I will ensure is passed on to Kerry and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

I had a Fantastic experience at john…

I had a Fantastic experience at john Clark. Kerry was absolutely amazing, made me feel great

2025年8月6日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, Tracey.

Many thanks for your review and feedback, which I will ensure is passed on to Kerry and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Great experience with helpful staff and…

Great experience with helpful staff and welcoming team. Kenny was amazing and helped make sure the car was in great condition before leaving the garage

2025年8月3日
John Clark Motor Group - John Clark Škoda Dundee ロゴ

John Clark Motor Group - John Clark Škoda Dundee からの回答

Good Morning, Will.

Many thanks for your review and feedback, which I will ensure is passed on to Kenny and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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