Mathew from Dacia Aberdeen was very helpful and pleasant. We had an amazing experience in store and our vehicle is exactly what we need Aftercare is also great and would like o say thank you for ma... もっと見る
企業が回答しました
所在地
所在地を変更Abbotswell Road, The Autoplex, AB12 3AD Aberdeen, West Tullos Industrial Estate, GB
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Having test driven and chosen the exact model of Dacia Bigster that suited my needs locally I managed to find one online at a great price at John Clark Aberdeen. Scott Arthur was very helpful discu... もっと見る
I visited Arnold Clark just yesterday Everyone was busy...no attention come what may... Eventually James Westwater had a bit of time to spare I trusted him implicitly and laid my situation b... もっと見る
企業が回答しました
Good, quick service from Scott Arthur. Deal fully completed in less than 5 working days, so 5-stars for him. Overall score knocked down 1-star as customer parking on-site is absolutely terrible. Extr... もっと見る
企業が回答しました
企業情報
当該企業による記述
John Clark Dacia forms part of the John Clark Motor Group and is the only place to visit if you are looking for a new or used Dacia car for sale. Our state-of-the-art dealership is situated at The Autoplex in Altens, just off the major A90 road and easily accessible from Aberdeen city centre or the wider Scotland area. Brimming with an abundance of new and Approved Used Dacia cars, as well as service, Motability and business offers, take advantage of incredible deals today. Contact our friendly and knowledgeable staff at our showroom today to arrange a test drive in the model of your choice, or ask about our current Dacia offers, you won’t be disappointed.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Abbotswell Road, The Autoplex, AB12 3AD, Aberdeen, West Tullos Industrial Estate, 英国
- 01224 677800
4.7
優良
256件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
Scott was very good keeping us up to date what was happening regarding us receiving our new car. Wecannot fault him at all . It was the first time we had used John Clark - Dacia and we had no problems what so ever.
2025年8月30日
John Clark Motor Group - John Clark Dacia からの回答
Good Morning, Elaine.
Thank you for your kind review! We're delighted to hear that Scott kept you well informed throughout the process and that your first experience with John Clark Dacia was such a smooth one. It’s wonderful to know everything went without a hitch and that Scott looked after you so well.
If there’s anything more we can do to support you in the future, please don’t hesitate to reach out.
Best regards,
Erin
5 stars for Matthew!
From the moment we stepped in we felt welcomed by Matthew. He was extremely knowledgeable and helpful and kept us updated with everything. We bought a car for my partner and will be returning to see Matthew next year when I’m due an upgrade.
2025年8月22日
John Clark Motor Group - John Clark Dacia からの回答
Good Morning, Steven.
Thank you for your fantastic 5-star review! We're delighted to hear that Matthew made you feel so welcome and supported throughout the whole process. It’s great to know his knowledge and communication helped make your partner’s car purchase such a positive experience.
We’ll be sure to pass on your kind words to Matthew, and we look forward to seeing you again next year when it’s time for your upgrade. If you need anything in the meantime, please don’t hesitate to get in touch.
Best regards,
Erin
Friendly staff
The woman on the front desk (apologies, I do not know her name) is a breath of fresh air. Very welcoming and approachable. Remembers customers and looks after them well.
Scott did his utmost to find a suitable car for me. In the end I was pleased with my purchase (test drove two cars). Scott kept in touch throughout the experience. Lovely to deal with him and would do again in the future.
I have dealt with this dealer since 2018.
2025年8月26日
John Clark Motor Group - John Clark Dacia からの回答
Good Morning, Deborah.
Thank you for such a thoughtful review. We're delighted to hear that our front desk team made you feel so welcome and looked after, and we’ll make sure your kind words are shared with her. It’s also fantastic to know that Scott went above and beyond to help you find the right car, keeping you updated and making the whole process a positive one.
We truly value your loyalty since 2018 and look forward to continuing to support you in the future. If there’s anything more we can do for you, please don’t hesitate to reach out.
Best regards,
Erin
John Clark Motor Group - John Clark Dacia からの回答
Good Morning,
Thank you for your review! We’re glad to hear you had a good experience with Scott, and we’ll be sure to pass along your feedback to him.
If you need anything else, please don’t hesitate to reach out.
Best regards,
Erin
Excellent Car Buying Experience
I recently purchased the Dacia Duster extreme and couldn’t be happier with the entire experience.
Staff were friendly, knowledgable and genuinely interested in helping me find the right vehicle for my personal needs.
The car itself is everything I wanted and more to be honest.
Financing was straightforward and worked with me to get a great deal that suited financially.
I highly recommend this dealership to anyone in the market for a new car! Special thanks to Scott Arthur for making the experience so smooth!
2025年8月23日
自発的なレビュー
John Clark Motor Group - John Clark Dacia からの回答
Good Morning, Martyn.
Thank you for your fantastic review! We're delighted to hear that you’re so happy with your new Dacia Duster Extreme and that the whole experience, from choosing the right car to arranging the finance, was smooth and stress-free.
It’s great to know our team were friendly, knowledgeable, and attentive to your needs, and we’ll be sure to pass on your special thanks to Scott for making the process so straightforward. Your recommendation means a great deal to us.
We hope you enjoy every mile in your new Duster!
Best regards,
Erin
Excellent experience
Experience was smooth and pleasant from meeting sales team threw to choosing car , model , colour
I’m not very computer litrite … but every small detail was explained as we went through the process…
Sales team was very informative and guided me through the sale … I really like my new duster … will be back for my next duster … in 3 years
2025年8月21日
John Clark Motor Group - John Clark Dacia からの回答
Good Afternoon, Brian.
Thank you for your wonderful review! We're delighted to hear that your experience was smooth and enjoyable from start to finish.
We’re so pleased you’re enjoying your new Duster and look forward to welcoming you back for your next one in a few years’ time!
Best regards,
Erin
I had the most lovely experience with…
I had the most lovely experience with Allan at John Clark Dacia.
He was polite, knowledgable and kept me well informed.
2025年8月21日
自発的なレビュー
John Clark Motor Group - John Clark Dacia からの回答
Good Afternoon,
Thank you for your kind words! We're so pleased to hear that Allan made your experience such a positive one with his polite manner, knowledge, and clear communication. We’ll be sure to pass along your feedback to him.
Best Regards,
Erin
Alan was friendly and helpful and…
Alan was friendly and helpful and aproachable he explained everything what you needed to know on the car his easy to talk too.. his given us a good deal on the car as well.. im very happy he is the one who sale us the car..
2025年8月18日
自発的なレビュー
John Clark Motor Group - John Clark Dacia からの回答
Hi Merle,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Dacia. We are delighted that your experience has been a positive one. Kind Regards, Rachel
Excellent service from Alan Bell and…
Excellent service from Alan Bell and everyone at Aberdeen Dacia. We'll certainly do business with them again!
2025年7月21日
自発的なレビュー
John Clark Motor Group - John Clark Dacia からの回答
Good Morning, Stuart.
Thank you for your feedback! We’re delighted to hear you received excellent service from Alan and the team at John Clark Dacia. We look forward to welcoming you back in the future.
Best regards,
Erin
Picked up new Dacia
Picked up new Dacia, Scott in Aberdeen Dacia was very helpful from start to finish would use Scott and the dealership again
2025年8月7日
自発的なレビュー
John Clark Motor Group - John Clark Dacia からの回答
Good Afternoon, Raymond.
Thank you for your review. We’re delighted to hear that Scott was so helpful from start to finish and that you’d choose to visit us again. Enjoy your new Dacia!
Best regards,
Erin
Excellent service and support
Excellent service and support throughout the car buying experience. Clear advice and no pressure. Very happy with the process.
2025年7月27日
John Clark Motor Group - John Clark Dacia からの回答
Good Afternoon, David.
Thank you for your kind words. We’re so pleased to hear you received excellent service and clear, no-pressure advice throughout your car buying journey. Enjoy your new car!
Best regards,
Erin
Dacia Spring extreme 65
Brilliant wee car. Lewis was absolutely amazing even picked us up to collect car.
2025年6月16日
John Clark Motor Group - John Clark Dacia からの回答
Good afternoon, Donna.
Thank you for your great review! We’re so pleased to hear you’re enjoying your new Dacia Spring Extreme 65! It’s fantastic to know that Lewis went the extra mile, we’ll be sure to pass on your kind words to him.
If there’s anything more we can do, just let us know!
Best regards,
Erin
John Clark Motor Group - John Clark Dacia からの回答
Good afternoon, Lynne.
Thank you for your kind feedback! We're delighted to hear that James was extremely helpful during your experience. We’ll be sure to pass on your kind words to him.
If there’s anything more we can do, please don’t hesitate to get in touch.
Best regards,
Erin
Scott was really helpful and not at all…
Scott was really helpful and not at all ‘pushy’ like some salespeople I’ve encountered previously. He kept me up to date the whole way through and made the process really smooth and easy
2025年7月20日
John Clark Motor Group - John Clark Dacia からの回答
Good Morning, Erin.
Thank you for your kind words! We're so pleased to hear that Scott provided helpful, pressure-free support and made the entire process smooth and straightforward. Keeping you informed and comfortable every step of the way is exactly what we strive for.
We’ll be sure to pass on your feedback to Scott. If there’s anything more we can assist with, don’t hesitate to get in touch.
Best regards,
Erin
Reserved a car online with refundable…
Reserved a car online with refundable deposit on the 5th June. Upon seeing the car and experiencing the very hard sell tactics about which finance to opt for, I decided against purchasing the car and went elsewhere. I was assured my deposit would be refunded. It is now almost 2 months later and I have yet to receive this back after multiple requests to the branch to which I am told it will be in my account within 3-5 days. Completely untrustworthy, and I wonder how many others don't receive their deposit back.
2025年6月5日
自発的なレビュー
John Clark Motor Group - John Clark Dacia からの回答
Hi David,
Thank you for bringing this to our attention. I am truly sorry to hear about your experience and the unacceptable delay in receiving your refundable deposit. This is not the standard of service we aim to provide.
If you have still not had your refund issued to you please email me and I will escalate this for you: lisa.jaffray@john-clark.co.uk
Kind regards,
Lisa
Nicole the sales person and other staff were brilliant
Good honest service with knowledgeable helpful staff.
2025年7月22日
John Clark Motor Group - John Clark Dacia からの回答
Good Afternoon.
Many thanks for your review and feedback, which I will ensure is passed on to Nicole and the management team at Dacia Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - John Clark Dacia からの回答
Good Morning, Donald.
Many thanks for your review and feedback, which I will ensure is passed on to the management team at Dacia Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - John Clark Dacia からの回答
Good Morning, Janice.
Many thanks for your review and feedback, which I will ensure is passed on to the management team at Dacia Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Quick friendly service
Enquired about a used car and was put touch with Nicole at the Aberdeen Dacia branch. She kept me fully up to date with the status of the car. When NIcole was on days off Lewis took over and was very helpful and patient while I viewed the car. Within the next couple of days Nicole and Lewis were able to get everything in place for me picking up my car 3 days after viewing. Both were very friendly and knowledgeable, never once did I feel pressured to make any decisions and they made the whole process very easy.
2025年7月2日
自発的なレビュー
John Clark Motor Group - John Clark Dacia からの回答
Good Morning, Hayleigh.
Many thanks for your review and feedback, which I will ensure is passed on to Nicole, Lewis and the management team at Dacia Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - John Clark Dacia からの回答
Good Morning, Muriel.
We are delighted to hear that you found your salesperson to be both informative and supportive. Providing excellent service and ensuring our customers feel well-guided and assisted throughout their journey is a top priority for us.
Your feedback is greatly appreciated and will be shared with the team. We look forward to welcoming you back in the future.
Best Regards,
Erin
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