Easy purchase, car in stock, good handover, but didn't get the full tank of petrol agreed as part of the deal 🤷♂️ so no five stars
所在地
所在地を変更Myrekirk Road, C/O, DD2 4SU Dundee, West Gourdie Industrial Estate, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Great service, nothing was too much trouble! Matthew Hawkins in particular was really professional and helpful. Very happy with my new car!
Bought my MG HS PHEV from John Clark Motor Group in Dundee. Excellent service from start to finish. The salesman, Stephen Smith was professional, helpful, humorous and extremely friendly throughout th... もっと見る
企業が回答しました
Nice professional service from the salesman and very helpful when it came to explaining how everything works in the car, as being a person of a certain age!!! ( still remember how to do points and plu... もっと見る
企業が回答しました
企業情報
当該企業による記述
John Clark MG is located on Myrekirk Road in Dundee, where we represent MG Motors UK by offering New & Used Cars, plus your aftersales needs including, parts, accessories and servicing. John Clark Motor Group has 37 dealerships and 5 manufacturer approved accident repair centres across Scotland. We are a family run business and employ over 1300 employees. We believe that our relationship with our customers goes far beyond the initial purchase of their car. van or motorcycle. It is hugely important to us that we deliver on our promises and offer full transparency to deliver an exceptional experience.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Myrekirk Road, C/O, DD2 4SU, Dundee, West Gourdie Industrial Estate, 英国
4.1
ほぼ満足
101件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
John Clark Motor Group - John Clark MG Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark MG Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Traded in old MG HS for MG4
Traded in old MG HS for MG4. Staff were courteous and efficient. Condider the entire transaction excellent
2025年4月27日
John Clark Motor Group - John Clark MG Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark MG Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Craig was extremely friendly
Craig was extremely friendly and helpful and I didn't feel like I was being pushed into a decision.
2025年4月2日
John Clark Motor Group - John Clark MG Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Craig and the management team at John Clark MG Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
A much relaxed and enjoyable experience…
A much relaxed and enjoyable experience when choosing my MG HS. There was absolutely no pressure to buy. Everything when smoothly and I am now enjoying my time behind the wheel. … Thank you Craig. ☺️
2025年3月28日
John Clark Motor Group - John Clark MG Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Craig and the management team at John Clark MG Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Excellent from start to pick up
Excellent from start to pick up. All paper work done online very easily.
No pressure to purchase any extras.
The car so far is excellent.
Only thing no manual but downloaded it.
2025年4月2日
John Clark Motor Group - John Clark MG Dundee からの回答
Good Morning, Paula.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Zero customer service
Zero customer service. I had a bad experience with my MG car annual service and when I tried to get a response by phone and by email no interest. Over 8 weeks now since the service and the "customer service" never gets back. They should realise there are alternatives and no need for customers to put up with this type of service.
2025年1月21日
自発的なレビュー
John Clark Motor Group - John Clark MG Dundee からの回答
Good Morning Bob,
We're really sorry to hear about your experience and understand your frustration. This is not the level of service we strive to provide. We'd like to look into this further and make things right—please send us a direct message with your details so we can follow up as soon as possible. Your feedback is important to us, and we appreciate the chance to improve.
Kind regards,
Eva
John Clark Motor Group - John Clark MG Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark MG Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
John Clark Motor Group - John Clark MG Dundee からの回答
Good Morning, Robert.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Smooth purchase of car
I bought my MG3 from John Clark motors in Dundee last week. Really pleased with my purchase. Still getting used to tech on dashboard so keeping me on my toes. Sales people friendly and helpful.
2024年12月1日
John Clark Motor Group - John Clark MG Dundee からの回答
Good Morning John,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Professional & Personal touch very much…
Professional & Personal touch very much appreciated
2024年12月1日
John Clark Motor Group - John Clark MG Dundee からの回答
Good Morning, Michael.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - John Clark MG Dundee からの回答
Good Afternoon, Joyce.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
I was shown ,explained about the car…
I was shown ,explained about the car which made know it was the car I wanted
2024年11月10日
John Clark Motor Group - John Clark MG Dundee からの回答
Good Morning, Robert.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Top class service
Top class service from everyone from our first meeting to delivery of our car. The staff were all very friendly and professional throughout. Would highly recommend John Clark MG Dundee.
2024年11月2日
John Clark Motor Group - John Clark MG Dundee からの回答
Good Morning, Kevin.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
MG Trophy5
Very positive experience with sales, Stephen Smith kept me informed and answered all my questions, unfortunately I've had issues since day 1 and the service department has let the company down as it's going to take them 4 weeks to even look at it, one issue was a tyre going flat!!!, Stephen offered to help with issues, which I declined, kwik fit fixed 1 issue and hopefully the other will get fixed in a couple of weeks
2024年10月1日
自発的なレビュー
John Clark Motor Group - John Clark MG Dundee からの回答
Good Morning, Jayne.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.
Best Regards,
Erin
Just collected our new MG5Trophy today
Just collected our new MG5Trophy today. Stephen Smith our Salesman was friendly and attentive and kept us well-informed throughout the process. We are very happy with our purchase and the service we received.
2024年8月13日
自発的なレビュー
John Clark Motor Group - John Clark MG Dundee からの回答
Good Morning, Dannette.
Many thanks for your review and feedback, which I will ensure is passed on to Stephen and the management team at MG Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
I bought my skoda kodiaq from dundee…
I bought my skoda kodiaq from dundee branch and have to say from looking for a car to actually dealing with the sales executive Andrew it was first class.if I had any questions after purchasing the car they were only too helpful to help . can't highly recommend specalist cars enough for your next car.i say again first class service from start to finish.
2024年6月28日
自発的なレビュー
John Clark Motor Group - John Clark MG Dundee からの回答
Good Morning Mr Walger,
Many thanks for your review and feedback, which I will ensure is passed on to Andrew and the management team at MG Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Having to wait six weeks at the Dundee…
Having to wait six weeks at the Dundee Specialist cars is unacceptable for an oil change.
I traveled to Perth branch, some 30 miles from my home.
The service was very good and much quicker, I would rate them 5 stars.
2024年6月10日
John Clark Motor Group - John Clark MG Dundee からの回答
Hi,
Thank you for taking the time to leave us a review. Feedback be it good or bad is important to our business and something we do take onboard. In this circumstance, it is very disappointing to hear that your experience was not more of a positive one - this is not the standard of service we strive to provide and I would like to apologise on behalf of the team.
To this end, I have passed your feedback to our Management Team for review.
Kind regards,
Kate
Efficient and straight forward
2024年5月17日
John Clark Motor Group - John Clark MG Dundee からの回答
Good Morning Christopher,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Very Satisfied Customer
Could not fault my visit to John Clark when my car was due its service, from the first phone call to book in very friendly and attentive staff,
2024年5月13日
John Clark Motor Group - John Clark MG Dundee からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
John Clark Motor Group - John Clark MG Dundee からの回答
Good Morning Norma,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
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