John Clark Motor Group - John Clark MG Dundee レビュー 

Craig was excellent. He was helpful and informative. He didn't make me feel pressured into buying my car. He answered all my questions and made the whole process seamless and easy. He even came in on his day off to hand over my car.

Prompt, professional,courteous - all staff.
Kept informed and everything explained well. Nice touch if offering refreshments whilst waiting.

Great sales service, friendly, helpful and not pushy at all

Received call day before visit to confirm. Efficient check-in at appointed time with clear information about time of collection. Very pleasant young man (Kyle?) Phone call later in the day confirming car was ready and collected nicely valeted. Excellent customer service.

Pleased with the service and the video.
Thought the price was a bit high.

Very pleasant friendly helpful and informative staff at check in point on my arrival

A highly satisfactory experience dealing with the Dundee MG branch where I was provided with very good customer advice and support throughout the purchase process. Being disparate from the dealership (one and a half hours drive) I was particularly pleased, and impressed, with the video call facility which the Sales Person used to maintain contact in person with me.

Lovely team at John Clark MG
Steve was great and sorted out my order for my new car and questions I had
Friendly team

We have been using SEAT Dundee for many years and will continue to do so as the customer service is always really good.

UPDATED review : I’ve had to get rid of the car
As it wasn’t as great as it first seemed . Also the service from the staff left me feeling undervalued so I went on to another dealership and changed Brands. That’s what happens when your staff undervalue the customers

Top 5 star service this is the third car I’ve had and the level of service from the people at the desks to the guys doing the services is second to none. They can’t do enough for you and they make you feel like a valued customer. My nearest branch is an hour away and it’s a journey I happily make because I trust them to make me happy.

Steven at JOHN Clark MG in Dundee was extremely helpful without being pushy in any way. Made the purchase of new MG very straightforward. Thanks again Steven.

I took the "service while you wait" option rather than wait for a later appointment when a courtesy car would be available. It was only a couple of hours and the free coffee was lovely. I would advise having something to read with you if you do this.
I've used this garage before and the staff are always very friendly and helpful.

The communication was terrible. Made several attempts to get updates, and when the phone was answered, I was told that they would find out and get back to me, which they never did. I realise that they had to call MG to get a way forward, but took over two months to repair a software issue, so a long time with little information.

Bought this car (mgzs) brand new on 26th October.
Problems from day one with the tyre pressure monitoring system (not working also the engine economy stop/start system not working!)
Car back to dealership and cant find anything wrong.
Contacted them again and they found that the tyres had been taken from another car and computer was not speaking to them.
Car taken in once more and wheels swapped about and now working.
Contacted Darrlen Blane (Skoda service Manager) and he took it for a spin round the block and verified the eco stop start system was not working and will have to order a module from china!
Got a phone call from Lauren (mg service) on the 24th November saying that they have the module ordered from china available but would not be available to fit until the 4th of December as a courtesy car would not be available until then??
I was meant to be getting back to her to verify date but having problems getting through. Since found out that she is away to pastures new.
This morning I had a problem starting car and just about to call for help to the AA when it started!!
Trying just now to contact Darren Blane (skoda service manager) who is going to phone me back - according to the lady at skoda.
I have contacted mg main office on two occasions to keep them in the picture, who refer me back to the service department for retification.
I have feeling I have been "sold a pup".
Still waiting on phone call from Darren.
8th December the car is in the garage once more for a new stop/start module to be fitted, and low and behold it works!
The car should have been perfect from the word go.
I have now given a 2 star (was 1)

First class response to an issue created after a routine service. A great first time experience with this dealership

Very accommodating, with fast service. Friendly and helpful staff. Was a pleasure doing business with them.

Prompt, efficient and friendly service from the front desk and timely servicing for my vehicle.

A wee hick-up at the beginning upon arrival - but perfect service and helpful service receptionist. Could advise that you do not accept AmEx before I was trying to pay!

Amazing customer service from Stephen at mg very happy with the car

Very pleasant staff. Repair executed swiftly