John Clark Motor Group - John Clark Nissan Aberdeen レビュー 

302
•
TrustScore 5段階評価の4.5

4.4

Craigshaw Drive, The Autoplex, AB12 3AD Aberdeen, West Tullos Industrial Estate, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Purchase of nearly new X Trail: simple, fast, friendly and effectively and efficiently managed by Jack Edmonstone. Great service, thanks.

企業が回答しました

5つ星のうち5の評価

Jack edmonstone was fantastic at providing a friendly efficient service, his communication with us throughout was superb and nissan did a great job from start to finish. love our new car.

企業が回答しました

5つ星のうち5の評価

Pleasant experience with staff who helped guide me in my choice of car - felt very looked after throughout and not pushed into a decision. Will definitely return here in the future.

企業が回答しました

5つ星のうち5の評価

Outstanding customer service from my salesman Andrew. A perfect gentleman & very knowledgeable. Kept me very well advised throughout the entire process of purchasing 2 vehicles. Andrew even managed to... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. オートバイ販売店
  4. ハイヤー サービス
  5. 自動車修理・整備店
  6. 車検場
  7. 中古車ディーラー

当該企業による記述

John Clark Nissan, located at The Autoplex, Abbotswell Road, Aberdeen, is proud to be part of the established John Clark Motor Group. Visit our dealership and take advantage of the incredible deals on new and used cars, aftersales services, as well as Nissan Sport and Nismo cars. John Clark Nissan are the only Nissan dealer in Scotland to specialise in high-performance car sales. By visiting the Specialist Cars Nissan showroom, you can browse the latest range of New, Approved Used and Sport Car models. Our dedicated staff will be happy to guide you through our fantastic Nissan stock and answer any questions or queries you may have, as well accompany you on a test drive in a model of your choice. Situated in the south side of Aberdeen, our dealership can be found just off Wellington Road, by turning onto Abbotswell Road then taking a left after passing Specialist Cars Renault.

John Clark Motor Group

当該企業による記述

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

連絡先

  • Craigshaw Drive, The Autoplex, AB12 3AD, Aberdeen, West Tullos Industrial Estate, 英国

  • 01224 402990

4.4

優良

TrustScore 5段階評価の4.5

302件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(302)

過去12か月のレビュー数: 1,989件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very Friendly

Very Friendly, helpful and knowledgably staff.
Staff took time to answer questions and explain any queries.

2025年3月18日
John Clark Motor Group - John Clark Nissan Aberdeen ロゴ

John Clark Motor Group - John Clark Nissan Aberdeen からの回答

Good Morning, Jeremy.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Nissan Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち1の評価

labour rate is £332.63 PER HOUR

Waited weeks to get a slot for a standard service. The mileage on my vehicle was only c6500 miles.

I discovered the labour rate is £332.63 PER HOUR (less 28.29% Discount) to simply change oil and filters. This does not include consumables of £100, a £6 environmental charge and £4 sundries charges!

I contacted the Service manager, who was indifferent at best and thought it was acceptable to lie about the nonexistent discount on the invoices they print.

John Clark cares that much about reputation that it took 2 weeks to reply to this 1-star review, without any explanation or intended action about the issues raised, which clearly shows the lack of priority and obvious apathy.

NOTE that the claimed discount is a lie and does not get applied to any invoice, claimed as a software quirk! AVOID

2025年3月12日
自発的なレビュー
John Clark Motor Group - John Clark Nissan Aberdeen ロゴ

John Clark Motor Group - John Clark Nissan Aberdeen からの回答

We appreciate your feedback and understand your concerns regarding pricing and wait times. We aim to provide transparent and high-quality service, and we’re sorry if this wasn’t your experience. If there’s anything we can do to clarify the charges or address your concerns, please reach out to us directly—we’d be happy to discuss this further.

5つ星のうち5の評価

Toms and his manager were particularly…

Toms and his manager were particularly brilliant. They took time to answer all our questions which was helpful in arriving at the right choice of car. We received regular updates from time of purchase to delivery of the vehicle.

2025年2月17日
自発的なレビュー
John Clark Motor Group - John Clark Nissan Aberdeen ロゴ

John Clark Motor Group - John Clark Nissan Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Tom and the management team at John Clark Nissan Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち5の評価

Great Customer Experience …

Just picked up our Nissan Juke today and we are delighted with the service we received from Toms Lagzdins at Aberdeen. He was very informative , knowledgeable, patient and so very helpful ! We are delighted with our car and everything was hassle free and straight forward from the start ! All the staff at John Clark are very professional ! I would recommend this company and would definitely purchase from them again !

2025年3月6日
自発的なレビュー
John Clark Motor Group - John Clark Nissan Aberdeen ロゴ

John Clark Motor Group - John Clark Nissan Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Tom and the management team at Nissan Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち5の評価

Nissan Qashqai purchase

I dealt with Toms Lagzdins who was friendly, informative and helpful. He assisted with all aspects of my purchase and even though there was an issue with a mark on the door when I took delivery this was resolved swiftly to my entire satisfaction.

2025年2月26日
自発的なレビュー
John Clark Motor Group - John Clark Nissan Aberdeen ロゴ

John Clark Motor Group - John Clark Nissan Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Tom and the management team at John Clark Nissan Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち4の評価

Purchased a new car

I was looking to replace my car after my Insurance company bought my car off me after it was damaged after someone ran into it so I was looking and seen the Hyundai Tucson and went and had a test drive and decided to purchase the car the salesman was great with all that he did and when I collected the car he was there to fill in the required paperwork I would recommend anybody to try out John Clark Nissan Aberdeen if they were looking to upgrade to a new car keep up the good work

2025年2月13日
John Clark Motor Group - John Clark Nissan Aberdeen ロゴ

John Clark Motor Group - John Clark Nissan Aberdeen からの回答

Good Morning, Cedric.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Nissan Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Tom - friendly and professional

Tom Lagzdins took time to understand my needs and ensure I got a car to suit. He was professional and friendly throughout the process.

2025年2月5日
自発的なレビュー
John Clark Motor Group - John Clark Nissan Aberdeen ロゴ

John Clark Motor Group - John Clark Nissan Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Tom and the management team at Nissan Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち5の評価

Professional but relaxed experience

Professional but relaxed experience.
Salesman listened to our wishes and requirements and did his best to meet them.

2025年2月9日
John Clark Motor Group - John Clark Nissan Aberdeen ロゴ

John Clark Motor Group - John Clark Nissan Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち5の評価

Great experiance, great car.

I have just bought a Nisen Juke from this garage and was greatly impressed with how polite all the staff were. The sales person who dealt with me was Toms Lagzins and he deserves a special mention for his knowledge and patience. I hope that this excelleny level of customer care continues as I enjoy the coming years in my new car.
Well done everyone for an enjoyable experiance

2025年1月28日
自発的なレビュー
John Clark Motor Group - John Clark Nissan Aberdeen ロゴ

John Clark Motor Group - John Clark Nissan Aberdeen からの回答

Good Morning, Mrs Taylor.

Many thanks for your review and feedback, which I will ensure is passed on to Toms and the management team at Nissan Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

3rd Qashqai

Just purchased my 3rd Qashqai from Nissan, Aidan was very helpful to me & kept me up to date with every detail with the delivery of my car. Many Thanks🚘

2025年1月28日
自発的なレビュー
John Clark Motor Group - John Clark Nissan Aberdeen ロゴ

John Clark Motor Group - John Clark Nissan Aberdeen からの回答

Good Morning, Liesl.

Many thanks for your review and feedback, which I will ensure is passed on to Aidan and the team at Nissan Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

First Class Service

Toms was very helpful, patient and answered any questions I had. He was very informative which helped me make a decision on my purchase.

2025年1月30日
John Clark Motor Group - John Clark Nissan Aberdeen ロゴ

John Clark Motor Group - John Clark Nissan Aberdeen からの回答

Good Morning, William.

Many thanks for your review and feedback, which I will ensure is passed on to Toms and the team at Nissan Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Excellent customer service

This is our 4th Nissan in a row and as always the customer service is exemplary. We visited the showroom primarily to just have a browse and check out some of the new models on offer. That browse ended up with us driving away a brand new X trail less than a week later. Thanks go to Toms, Adam, Aidan and the rest of the Nissan team for their helpfulness and excellent customer service

2025年1月31日
John Clark Motor Group - John Clark Nissan Aberdeen ロゴ

John Clark Motor Group - John Clark Nissan Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Nissan Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Excellent service from Jeff

Excellent service from Jeff. No pushing for sale. Clear & precise.

2025年2月2日
John Clark Motor Group - John Clark Nissan Aberdeen ロゴ

John Clark Motor Group - John Clark Nissan Aberdeen からの回答

Good Morning, Lisa.

Many thanks for your review and feedback, which I will ensure is passed on to Jeff and the management team at Nissan Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Was in visiting Nissan Aberdeen…

Was in visiting Nissan Aberdeen excellent help for our selves Matthew at motability nothing was to much thankyou for all your help

2025年1月12日
自発的なレビュー
John Clark Motor Group - John Clark Nissan Aberdeen ロゴ

John Clark Motor Group - John Clark Nissan Aberdeen からの回答

Good Morning, Margaret.

Many thanks for your review and feedback, which I will ensure is passed on to Matthew and the team at Nissan Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Car bought from Nissan Aberdeen

We bought a car from Nissan Aberdeen, from a different manufacturer. The staff at Nissan were very professional and answered all our questions and concerns. The vehicle was prepared for us picking it up and presented perfectly.
Many thanks to the manager and Matthew for the seamless process.
We will certainly be paying this branch a visit when we are ready to replace our current vehicle.

2024年12月18日
自発的なレビュー
John Clark Motor Group - John Clark Nissan Aberdeen ロゴ

John Clark Motor Group - John Clark Nissan Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Matthew and the team at Nissan Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Really professional

Really professional and toms Lagzdins was amazing and he kept in touch though out the whole time and keeping me updated on my new car

2024年12月16日
自発的なレビュー
John Clark Motor Group - John Clark Nissan Aberdeen ロゴ

John Clark Motor Group - John Clark Nissan Aberdeen からの回答

Good Afternoon, Arran.

Many thanks for your review and feedback, which I will ensure is passed on to Toms and the management team at Nissan Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Matthew was great and helpful for the…

Matthew was great and helpful for the entirety of the process. Any questions I had were answered and he made sure the sale was as smooth as possible, assisting each time I asked him to.

2024年12月2日
John Clark Motor Group - John Clark Nissan Aberdeen ロゴ

John Clark Motor Group - John Clark Nissan Aberdeen からの回答

Good Morning, Mr Douskos.

Many thanks for your review and feedback, which I will ensure is passed on to Matthew and the management team at Nissan Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

A smooth transaction

There was a lot of luck involved - arriving just as some new stock was due in. Matthew Rose was great, helping me to find the car I was wanting. It all went smoothly, despite the weather delaying the arrival of the transporter. I would use them again - but not for a while.

2024年11月29日
John Clark Motor Group - John Clark Nissan Aberdeen ロゴ

John Clark Motor Group - John Clark Nissan Aberdeen からの回答

Good Morning Helen,

Many thanks for your review and feedback, which I will ensure is passed on to Matthew and the management team at Nissan Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

5つ星のうち5の評価

A very positive experience!

Within just half an hour of making an enquiry about the Audi Q7 which was in stock for sale, Matthew had taken the time to make a short presentation video of the vehicle and emailed it to me, I went on to purchase the car, I can only describe my experience as positive and professional.
If you are in the market for a new or used car I couldn't fault the service provided, lots of information and support throughout the sales process, would highly recommend buying from Specialist Cars Nissan, and especially from Matthew, whose polite friendly and conscientious manner is a credit to the dealership.

2024年12月2日
John Clark Motor Group - John Clark Nissan Aberdeen ロゴ

John Clark Motor Group - John Clark Nissan Aberdeen からの回答

Good Morning, Mark.

Many thanks for your review and feedback, which I will ensure is passed on to Matthew and the management team at Nissan Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Great service from James

Great service from James. Can't recommend highly enough.

2024年10月25日
John Clark Motor Group - John Clark Nissan Aberdeen ロゴ

John Clark Motor Group - John Clark Nissan Aberdeen からの回答

Good Morning Brian,

Many thanks for your review and feedback, which I will ensure is passed on to James and the team at Nissan Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

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