Great sales advice from Scott Arthur at Aberdeen Renault, who arranged a prompt test drive and quote, with focus on the car I wished to enquire about. This was very welcome as other car showrooms ofte... もっと見る
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所在地
所在地を変更Abbotswell Road, The Autoplex., AB12 3AD Aberdeen, West Tullos Industrial Estate, GB
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Price was good and Scott, the sales person I dealt with was excellent, including checking everything was OK after I had purchased the car. Would happily buy another car from John Clark Renault in Aber... もっと見る
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Buying a car is usually stressful but James fair weather made the entire process smooth and transparent , he went above and beyond to help me . He was patient and gave me honest advice instead of just... もっと見る
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Although we never purchased a Renault we were impressed with the service from the sales staff, especially Scott Arthur who went over the stuff the Scenic Electric had, answered any queries we had and... もっと見る
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企業情報
当該企業による記述
At Specialist Cars Renault in Aberdeen, we are always delighted to welcome new and returning customers. As one of the most experienced and reputable Renault dealers in Scotland, we’re your one-stop-shop for any Renault vehicle needs. Whether you are in the market to purchase your first Renault, wanting to upgrade your existing vehicle or are looking to book your vehicle in for a service, we’re a trusted Renault dealer that will provide you with outstanding levels of customer ser
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Abbotswell Road, The Autoplex., AB12 3AD, Aberdeen, West Tullos Industrial Estate, 英国
- 01224 677 800
4.6
優良
420件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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John Clark Motor Group - John Clark Renault からの回答
Good Morning, Doug.
Many thanks for your review and feedback, which I will ensure is passed on to the management team at Aberdeen Renault.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - John Clark Renault からの回答
Good Morning, Brenda.
Thank you for your kind feedback! We’re glad to hear you received a very professional service from the team at John Clark Renault.
If there’s anything more we can assist with, please don’t hesitate to get in touch.
Best Regards,
Erin
Easy process from start to finish
Easy process from start to finish, and no pressure into buying the car. Big thanks to Scott for all his help and for even dropping the car off to me on his day off!
2025年7月2日
John Clark Motor Group - John Clark Renault からの回答
Good Morning,
Thank you for your fantastic review! We're so pleased to hear the whole process was easy and pressure-free—just the experience we aim to provide. A big thanks to you as well for recognising Scott’s extra effort; going above and beyond, even on his day off, truly reflects his dedication.
We’ll be sure to pass on your kind words to him. If there’s anything more we can do, don’t hesitate to get in touch.
Best Regards,
Erin
Great car
I recently purchased a brand-new Renault Clio Hybrid and after just over a week of driving, I can confidently say I absolutely love it.
From the moment I got behind the wheel, I was impressed by how smooth and quiet the hybrid system is. It offers a great balance between efficiency and performance, making it perfect for both city driving and longer trips. The interior feels modern and well-designed. Fuel economy is already proving to be excellent, a key reason I went for the hybrid version, and it’s reassuring to know I’m also being a bit more eco-friendly. Overall, the Renault Clio Hybrid has exceeded my expectations. It’s stylish, economical, and fun to drive. I would highly recommend it to anyone looking for a compact car that doesn’t compromise on quality or performance.
2025年6月22日
John Clark Motor Group - John Clark Renault からの回答
Good Morning.
We're absolutely thrilled to read your fantastic review of your new Renault Clio Hybrid!
It's wonderful to hear that after just over a week of driving, you're already so impressed. Thank you for your high recommendation. We are delighted that your new Clio Hybrid has exceeded your expectations, and we hope you continue to enjoy every moment behind the wheel.
Best Regards,
Erin
John Clark Motor Group - John Clark Renault からの回答
Good Morning, John.
Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at Renault Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
I had a great experience buying my car…
I had a great experience buying my car from Renault Aberdeen. Allan was professional honest and made the whole process smooth and stress free. I appreciated the no pressure sales approach and how transparent Allan was about the cost and financing options. I would definitely recommend them to anyone looking for a new car.
2025年6月21日
John Clark Motor Group - John Clark Renault からの回答
Good Morning, Moira.
Thank you for your fantastic review! We're delighted to hear that you had a great experience purchasing your car from Renault Aberdeen. It's especially rewarding to know that Allan's professional, honest, and transparent approach helped make the process smooth and stress-free for you.
We truly appreciate your recommendation and will be sure to pass on your kind words to Allan. If there's anything more we can do for you, please don’t hesitate to get in touch.
Best regards,
Erin
Sales staff were very helpful in…
Sales staff were very helpful in assisting with paperwork and kept in good contact all through the process.
2025年6月8日
John Clark Motor Group - John Clark Renault からの回答
Good Morning,
Thank you for your kind feedback! We're pleased to hear that our sales staff were helpful and supportive throughout your experience, especially in assisting with the paperwork and maintaining clear communication.
If there's anything else we can help with, please don’t hesitate to reach out.
Best regards,
Erin
Good service
Good service! I went in to enquire about the new Renault 5 e tech. Scott was very helpful, calm and knowledgeable not over baring like some sales persons can be!
Would recommend.
2025年6月19日
自発的なレビュー
John Clark Motor Group - John Clark Renault からの回答
Good Morning, Alison.
Thank you for your great review! We’re really pleased to hear you received good service and that Scott made a positive impression with his calm, helpful, and knowledgeable approach. It's fantastic to know you felt comfortable and well looked after throughout your visit.
We truly appreciate your recommendation and will be sure to pass your kind words on to Scott.
Best regards,
Erin
Renault 5
Visited to test drive the new Renault 5 after making an appointment with Scott Arthur. We really liked the car and Scott took the time to show us the differences in trim levels before we went for the test drive. Scott was great to deal with and very patient as we looked at several different specifications which required him to quote and requote until we arrived at a deal which worked for our budget.
2025年5月31日
自発的なレビュー
John Clark Motor Group - John Clark Renault からの回答
Good Morning, Andy.
Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed your visit to test drive the new Renault 5 and that Scott Arthur provided such attentive and patient support throughout.
It’s great to know that he took the time to guide you through the different trim levels and worked with you to explore various options until you found the perfect fit for your budget. That level of dedication is exactly what we aim for.
We’ll be sure to pass on your kind words to Scott. If there’s anything more we can help with, please don’t hesitate to reach out.
Best regards,
Erin
Renault 5 Star Experience
Absolutely delighted with the car and Nicole couldn’t have been more helpful.
2025年5月29日
自発的なレビュー
John Clark Motor Group - John Clark Renault からの回答
Good Morning, Nichola.
Thank you for your fantastic review! We're so pleased to hear you're absolutely delighted with your new Renault 5. It's also wonderful to know that Nicole provided such helpful and attentive service throughout your experience.
We’ll be sure to pass along your kind words to her. If there’s anything more we can do for you, please don’t hesitate to get in touch.
Best regards,
Erin
James is a delightful person and a…
James is a delightful person and a credit to your organisation.
2025年6月17日
自発的なレビュー
John Clark Motor Group - John Clark Renault からの回答
Good Morning, Bill.
Thank you for your kind words! We're so pleased to hear that James made such a positive impression. He truly is a valued member of our team, and we’re delighted to know you found him a delight to deal with.
We’ll be sure to share your lovely feedback with him. If there’s anything more we can assist with, please don’t hesitate to get in touch.
Best Regards,
Erin
Reno comes home
Purchase of a new R5 went very smoothly. Sales staff easy to deal with. Happy to explain the process as well as offer no pressure additional services. Vehicle collection equally smooth. Explanation of the cars fundamentals without dwelling too much on all the tech. Offered to take me to & demo how to use public chargers.
Not much fanfare for the handover. Garage really should better with this element of customer experience. Also multiple online only documents to access & review & sign.
2025年6月2日
John Clark Motor Group - John Clark Renault からの回答
Good Morning, Brian.
Thank you for taking the time to share your experience. We're really pleased to hear that the purchase of your new Renault 5 went smoothly and that you found our sales staff approachable, informative, and respectful of your preferences. It’s great to know the vehicle handover was clear and that the offer to demonstrate public charging added value to your experience—especially with a new EV.
We do appreciate your honest feedback regarding the handover experience and documentation process. Your comments have been shared with our team as we continue to refine and improve the customer journey.
Thank you again for your feedback—and enjoy every mile in your new R5! If there's anything more we can do for you, please don’t hesitate to get in touch.
Best regards,
Erin
John Clark Motor Group - John Clark Renault からの回答
Good Morning, Meghan.
Thank you for the fantastic review! We're thrilled to hear that your new car purchase went so smoothly and that you received the brilliant service you’ve come to expect from us. We truly appreciate your continued support and look forward to welcoming you back in the future.
Best regards, Erin
Scott Arthur was extremely polite and…
Scott Arthur was extremely polite and patient, taking time to explain everything clearly, making the process of buying a different car quick and easy.
2025年6月2日
自発的なレビュー
John Clark Motor Group - John Clark Renault からの回答
Good Morning, Diane.
Thank you for your kind words! We're delighted to hear that Scott made your experience so smooth and straightforward. His polite and patient approach is exactly what we strive for, and it's great to know he took the time to explain everything clearly.
We’ll be sure to share your feedback with Scott, and if there's anything else we can help with, please don't hesitate to get in touch.
Best Regards,
Erin
Excellent customer service
2025年6月2日
John Clark Motor Group - John Clark Renault からの回答
Good Morning, Darren.
Thank you for your great feedback! We’re delighted to hear you received excellent customer service at John Clark Renault. Your support is truly appreciated.
If there’s anything else we can help with, please feel free to get in touch.
Best Regards,
Erin
Welcome and friendly dealership
We made an appointment to test drive a new Renault Scenic E.V car. When we went past we were met by a very welcome atmosphere in the showroom by all the staff. The sales executive who dealt with us was very well informed on the features of the car we wished to test drive, he was keen to provide a good deal to match any other price we had seen advertised and worked hard to ensure we were fully satisfied with their offer. The process of purchasing the car was made very straightforward with all details of the deal explained in simple and helpful terms. We left with a brand new car which we could not be happier with, well done all!
2025年5月22日
John Clark Motor Group - John Clark Renault からの回答
Good Morning, Keith.
Thank you so much for taking the time to share your experience! We're absolutely delighted to hear that your visit to John Clark Renault was met with a warm welcome and that the team, especially your sales executive, made such a positive impression.
It’s fantastic to know you found the test drive informative, the deal competitive, and the entire purchasing process smooth and straightforward. We're thrilled that you're enjoying your brand new Renault Scenic E-Tech and couldn’t be happier that you left fully satisfied.
We’ll be sure to pass along your kind words to everyone involved. If there’s anything more we can do for you, please don’t hesitate to get in touch.
Best regards,
Erin
Good attentive staff and good car
I came into dealership to get idea how much my Renault Clio is worth. Dealership offered a good price for it and presented with purchase options that suits my needs. Sales representative was attentive and not pushy, he did entertain my asks with different options for financing allowing me to make informed choice. Thank you Scott.
In regards to the car, it had a light marks of being used and one loose panel. Might have been on display. As fine as Renault Megan E-Tech is it is over engineered in some aspects (for example passenger detection for airbags).
I definitely had better experience with John Clark Aberdeen this time around. Sales representative Scott did excellent job and was always quick to reply and follow up with promises.
2025年5月24日
John Clark Motor Group - John Clark Renault からの回答
Good Morning,
Thank you for taking the time to share such thoughtful and constructive feedback. We're delighted to hear that you had a positive experience with our team—especially with Scott. It’s great to know he provided attentive, pressure-free service and took the time to explore various financing options with you to ensure the right fit. We’ll be sure to pass along your kind words to him.
We also appreciate your comments regarding the condition of the vehicle and your observations about the Renault Megane E-Tech. While display models can occasionally show minor signs of use, we always aim to present our vehicles to the highest standard, and we’ll certainly take this on board. Your insights about the vehicle’s features are valuable, and we’re glad they didn’t detract from your overall positive experience.
Thank you again for your trust in John Clark Renault—it's great to hear this visit stood out as one of your better experiences. If there's anything further we can assist you with, please don’t hesitate to get in touch.
Best regards,
Erin
Never had a issue with John Clark
Recently had to discuss my agreement as due to expire at the end of the year. And as per usual I ended up with a nice shiny new car. The service as usual was fantastic never had any issue with John Clark
2025年5月27日
John Clark Motor Group - John Clark Renault からの回答
Good Morning, Jane.
Thank you for your fantastic review! We're delighted to hear that you've consistently had great experiences with us. It means a lot to know you've never had any issues and continue to receive the level of service we strive to provide.
If there's anything you need going forwa rd, we're always here to help.
Best regards,
Erin
John Clark Motor Group - John Clark Renault からの回答
Thank you for the great review! We’re really pleased you found the team knowledgeable and helpful — we look forward to welcoming you again soon.
Thank you,
Tom
I am very happy with my car
I am very happy with my car. However, I would have given 5 stars but for a problem finding out what my final payment was to be until the last minute. This was eventually sorted to my satisfaction. Secondly, it's just as well that everything is dealt with digitally otherwise I would have been drowning in a sea of paper. Surely you can find a way to simplify and reduce the amount of 'paperwork'. Otherwise 'good job'.
2025年5月16日
John Clark Motor Group - John Clark Renault からの回答
Good Afternoon, Jim.
Thank you for taking the time to share your experience. We’re really pleased to hear that you're happy with your car and that, overall, things went well. It’s great to know the final payment issue was resolved to your satisfaction, though we understand how frustrating it must have been not having clarity sooner.
Your feedback has been shared with the team as we continue to improve our customer experience.
Thank you again, and if you have any further questions or need assistance in the future, we’re always here to help.
Best Regards,
Erin
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