John Clark Motor Group - John Clark Volkswagen Aberdeen レビュー 

923
•
TrustScore 5段階評価の5

4.8

Craigshaw Crescent, West Tullos, AB12 3AW Aberdeen, Scotland, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I’m really happy with my experience from start to finish. Everyone was incredibly helpful and friendly and they took the time to explain everything properly and answer all my questions. What I really... もっと見る

5つ星のうち5の評価

I was given a warm and friendly welcome in the dealership, I was asked about what model of car I would be interested in…given permission to look and inspect the vehicle in my own time. Once I had deci... もっと見る

企業が回答しました

5つ星のうち5の評価

From the minute we arrived we were made welcome and the sales people bent over backwards to find us the right car at the right deal. Painless delivery on pick up day, and all snag list items had been... もっと見る

5つ星のうち5の評価

Was made very welcome from the moment I walked. Costa the sales executive was very helpful and the sale of the car and associated paperwork was done very smoothly and swiftly. Costa made sure I unders... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. オートバイ販売店
  4. ハイヤー サービス
  5. 自動車修理・整備店
  6. 車検場
  7. 中古車ディーラー

当該企業による記述

As your approved dealership for Volkswagen in the Aberdeen area, we provide brand new and used models from our fully stocked showroom at John Clark Volkswagen. Whether you’re a private customer or business driver, you can find the perfect Volkswagen from us, and our excellent value servicing and finance options make every car that bit more affordable. Visit us to choose any brand new car from the full VW range, or to browse through our current selection of approved used vehicles. All of the models in stock at our dealership are available to test drive, and we provide regular offers and deals for every Volkswagen product that we supply. John Clark is also your local provider of Motability Scheme cars, giving disabled motorists more convenience and choice.

John Clark Motor Group

当該企業による記述

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

連絡先

  • Craigshaw Crescent, West Tullos, AB12 3AW, Aberdeen, Scotland, 英国

  • 01224 384000

4.8

優良

TrustScore 5段階評価の5

923件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.8

すべてのレビュー

(923)

過去12か月のレビュー数: 1,989件

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5つ星のうち5の評価

Excellent sales executive on Adam

Excellent sales executive in Adam

2026年4月1日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

Staff was great

Staff was great

2026年4月1日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

Brilliant sales team

I visited John Clark Vw looking for an upgrade from my previous vehicle, I was looking for something more sporty, the sales person was brilliant I explained what I was after and rough price range and he was straight on it. Brilliant salesperson who knows the product well and is a credit to the company

2026年3月28日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

Excellent experience

Steve Geddes made everything very straightforward and prompt.

2026年3月31日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Steve and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

We purchased a VW Golf from yourselves

We purchased a VW Golf from yourselves, your sales agent Paul Hardy was very helpful in explaining everything about the car and helping with the whole process. He was very knowledgeable and polite and made the sale seamless. We would definitely purchase another car in the future from yourselves based on our recent experience.

2026年3月29日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

Very communicative and helpful

Very communicative and helpful. Easy to talk to and answered all questions. Explained all well. Excellent experience changing my car.

2026年3月29日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

great customer service

2026年3月29日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

Good service

Bought used car, customer service was good, and happy with my new car.

2026年3月28日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

Great communication

Great communication throughout and arrangement of vehicle delivery was excellent for such a great distance. Vehicle price was very competitive. The friendliness and cooperation of the staff in Aberdeen was first rate.

2026年3月28日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

smooth and effortless

Gary made the entire experience smooth and effortless, and he was fantastic to deal with from start to finish.

2026年3月25日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Gary and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

Car upgrade.

Great experience in buying another car. Salesman Steve Geddes was helpful and professional from showing me the car, talking through and arranging trade in and new finance , emailing all paperwork to sign to showing the workings of the car on hand over, would highly recommend.

2026年3月25日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Steve and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John Pirie

5つ星のうち5の評価

A very smooth transition …any questions or concerns were dealt with promptly.

A very smooth transition trading previous VW to new car. The process was handled extremely well and professionally by our salesman...Gary Brown in the Aberdeen garage.

2026年3月19日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Gary and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

5* service

5* service - Paul always went above and beyond to help when we were looking for a car with a specific spec. Delighted to have found the perfect car. Thank you for everything!

2026年3月21日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

Gary Brown in Sales gave me a 5-stars’ service

Gary Brown has always given a 5 star service at Specialist Cars (John Clark Volkswagen Aberdeen) and it’s always a pleasure to work with him in getting the car I want.

2026年3月21日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Gary and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

Had the best experience when buying a…

Had the best experience when buying a car from Steve, very professional and attentive! Ross the sales controller and Laura from the Central finance unit were both very helpful and made me feel at ease the whole way through, I will definitely be back when trading in for my next car! Highly recommended!

2026年3月19日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Steve, Ross, Laura and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち4の評価

Said what I was after car wise and I…

Said what I was after car wise and I got the car I have anted

2026年3月14日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち1の評価

1 star as cant give any less don’t even…

1 star as cant give any less don’t even deserve one star horrendous. Sold car done 180 miles two weeks later 12 faults with brakes on dash to be told see you in a month. After complaining told to use vw assistance that is included to be told we don’t have courtesy car as sold as 4 week waiting list so I need to warn them 4 weeks in advance of car issues 😡

2026年3月4日
自発的なレビュー
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Dear Brian,

Thank you for taking the time to leave us a review.

We're very sorry to hear about the issues you experienced with the car and the inconvenience caused. Can you please contact us at: jcmg@john-clark.co.uk with your details so we can look into this matter further?

Many thanks,

5つ星のうち5の評価

Everything went great!

Everything went great and also Adam did great my experience buying my new car

2026年3月13日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち4の評価

Friendly and helpful salesperson

Gary was very professional in his approach and dealt well with my queries. He explained the main details of the vehicle I was interested in and arranged a test drive the next day. They had a similar manual version (I wanted an automatic) in the showroom which allowed me to evaluate whether it met my needs. Gary quickly checked availability of an automatic version in the colour I wanted. We discussed which finance options suited me best.

On handover day, the features of the vehicle were explained and this was followed up with a courtesy call a few days later.

The only downside to the experience is the lack of customer parking at the venue, hence the four stars.

2026年3月14日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Gary and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

First class

Had first class experience with salesman very helpful with everything to do with car.

2026年3月13日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

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