I’m really happy with my experience from start to finish. Everyone was incredibly helpful and friendly and they took the time to explain everything properly and answer all my questions. What I really... もっと見る
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I was given a warm and friendly welcome in the dealership, I was asked about what model of car I would be interested in…given permission to look and inspect the vehicle in my own time. Once I had deci... もっと見る
企業が回答しました
From the minute we arrived we were made welcome and the sales people bent over backwards to find us the right car at the right deal. Painless delivery on pick up day, and all snag list items had been... もっと見る
Was made very welcome from the moment I walked. Costa the sales executive was very helpful and the sale of the car and associated paperwork was done very smoothly and swiftly. Costa made sure I unders... もっと見る
企業が回答しました
企業情報
当該企業による記述
As your approved dealership for Volkswagen in the Aberdeen area, we provide brand new and used models from our fully stocked showroom at John Clark Volkswagen. Whether you’re a private customer or business driver, you can find the perfect Volkswagen from us, and our excellent value servicing and finance options make every car that bit more affordable. Visit us to choose any brand new car from the full VW range, or to browse through our current selection of approved used vehicles. All of the models in stock at our dealership are available to test drive, and we provide regular offers and deals for every Volkswagen product that we supply. John Clark is also your local provider of Motability Scheme cars, giving disabled motorists more convenience and choice.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Craigshaw Crescent, West Tullos, AB12 3AW, Aberdeen, Scotland, 英国
- 01224 384000
4.8
優良
923件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Excellent service and a great deal
Excellent service and a great deal. Everything went smoothly , without a hitch.
2026年9月11日
自発的なレビュー
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Thank you for leaving us your positive feedback Bill! We're pleased to hear that you experienced excellent service and a great deal, with everything going smoothly. Your satisfaction is our priority, and we look forward to serving you again soon!
Lesley
Overall a great experience
Overall a great experience, a special thank you to David Yau for a smooth and straightforward buying experience. Very knowledgeable and nothing was a chore for him. I would definitely return in the future when im looking for another car.
2026年9月17日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Thank you for taking the time to leave us your review Andrew! We're pleased to hear that you had a great experience and that David Yau provided you with smooth and straightforward service. We look forward to welcoming you back when you're ready for your next car purchase!
Lesley
Car is lovely despite being a higher…
Car is lovely despite being a higher spec than I asked for. Pre purchase I was told that my new car would be delivered to my house. On purchase, delivery plans went from delivery to house by member of staff to transporter will deliver to house and then reduced to delivery to local garage. Then I ended up picking car up from Aberdeen -110 miles away. I was told that it was best to pay me the £200 for collecting than £200 to the transporter company. On arrival to deliver car I was selling and pick up new, the issues / flaws I pointed out pre sale were highlighted by sales person, and then one extra one pointed out. Needless to say JC did not pay me £200 for the huge inconvenience of driving all way to Aberdeen. I was told that 'the manager' said......, 'the manage' has now noticed that...... despite fact that I had disclosed or mentioned the flaws prior to sale. Of course they weren't going to pay me £200 for collection despite insisting, even when I arrived. Feel conned and tricked.
2026年8月30日
自発的なレビュー
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Thank you Nigel! we appreciate you taking the time to leave us your positive review. We're pleased to hear that our staff were helpful, friendly and polite! it makes all the difference and we will feed this back to the team at VW. We look forward to welcoming you back soon for another quality experience!
Lesley
A really great company
I received excellent support and advice throughout the sales process, I really appreciated that the sales executive made sure everything was clear and fulfilled with minimal hassle and of course a very professional sales process from enquiry to completion.
2026年8月11日
自発的なレビュー
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Thank you for the wonderful 5-star review Peter!
We're so pleased to hear you had such a smooth experience with John Clark Volkswagen Aberdeen!
It's great to know you felt well supported throughout the sales process, with everything clearly explained and handled efficiently from your first enquiry through to completion.
Thank you for your kind comments and for taking the time to share your experience. We really appreciate your feedback and hope to welcome you back again in the future!
Lesley
AVOID
I advise ANYONE not to buy a car here especially an ID. I’ve had 3 lots of door handles and endless problems. Phone lines just ring out. Nobody answers. So fed up with this. You ring VW UK and they have slopey shoulders too. Just rang to speak to service manager and the line went dead…..joke of a company. VW AND JOHN CLARK. Stand up and face customers problems!!!
2026年7月24日
自発的なレビュー
John Clark Aberdeen briliant service
We contacted John Clark Aberdeen on seeing a car advertised that interested us. We received a call back from Paul Hardy who was friendly knowledgable and a pleasure to business with from start to finish, We are delighted with the whole process and off course our new car,
Thank you
2026年4月30日
自発的なレビュー
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Thank you for the 5-star review! We're delighted to hear you had such a positive experience with the team at John Clark Volkswagen Aberdeen.
It’s wonderful to know Paul Hardy was friendly, knowledgeable and a pleasure to deal with throughout the entire process, helping make everything smooth and enjoyable from start to finish. Most importantly, we’re thrilled to hear you’re delighted with your new car.
Thank you again for your kind words and for choosing John Clark Volkswagen Aberdeen. We hope you enjoy every mile in your new car!
Lesley
The VW Aberdeen Salesman Kosta is Excellent
The VW Aberdeen Salesman Kosta liked after the whole process in a friendly, professional and efficient way - 5 star!
2026年4月30日
自発的なレビュー
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Thank you for the 5-star review, Kenneth! We're delighted to hear Kosta provided such excellent service throughout your experience with John Clark Volkswagen Aberdeen.
Thank you for taking the time to share your feedback with us, and we hope you enjoy your new car!
Lesley
The service I received from the branch…
The service I received from the branch at St Andres was excellent, and the sales man Andrew Gamble was someone I would recommend his honestly and knowledge was excellent.
2026年4月21日
自発的なレビュー
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Thank you for the 5-star review, Samuel! We're delighted to hear you received excellent service from the team at John Clark Volkswagen St Andrews!
It’s great to know Andrew Gamble’s honesty and knowledge stood out throughout your experience and helped make the process such a positive one for you. Your recommendation and kind words really mean a lot to Andrew and the wider team.
Thank you again for taking the time to share your feedback with us!
Lesley
I must say the service that I received…
I must say the service that I received from Adam Szarek was amazing. Nothing was a problem and he was really helpful. Showed me lots of different options. I am very happy with my experience with him. Thank you again Adam. Xx
2026年4月20日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Thank you for the fantastic 5-star review, Mrs Hance! We're delighted to hear you received such amazing service from Adam Szarek at John Clark Holdings.
It’s wonderful to know he was so helpful throughout your experience, took the time to show you different options and made everything feel easy and stress free for you.
We really appreciate your kind words and are so pleased to hear you’re happy with your experience. Thank you again for your lovely feedback — we’ll be sure to pass it on to Adam!
Lesley
The agent who assisted us was very helpful. We managed to get the car that we wanted in due time.
The agent who assisted us was
2026年4月12日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Good variety of vehicles to pick from…
Good variety of vehicles to pick from and helpful and knowledgeable staff
2026年4月18日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
The salesman was so helpful
The salesman was so helpful
Steve Morrison was very attentive and explained everything fully
2025年9月17日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Steve and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Great service
Salesman wasn’t pushy, we got time to test drive the car we were interested in and both loved it. Thanks Paul!
2026年4月2日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
John
I am used to the Volkswagen Brand so…
I am used to the Volkswagen Brand so was confident
the change from Golf to the new style polo would work for me. Steve Geddes was extremely helpful Thank You.
2026年3月25日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Steve and the management team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Excellent service with knowledgeable…
Excellent service with knowledgeable and helpful staff.
Sale and hand over couldn’t have gone more smoothly.
Absolutely delighted with my new wheels.
2026年4月2日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Excellent Customer Service
Customer service was superb.
Gary knew exactly what we wanted & came up with the car straight away.
No hassles.
Definitely went the extra mile.
2026年4月2日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Gary and the management team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Stephen M provided fantastic service…
Stephen M provided fantastic service all the way through including initial enquiry, arranging a test drive, ordering a vehicle and being updated throughout as well as managing to fit in handover at short notice during the very busy month of March. He also called to check everything was going well with the car and let me know to get in touch if I require any further assistance. 10/10 excellent service from a very attentive and polite manny who clearly takes pride in his work. A pleasure to purchase a car from. Thanks again Steve!
2026年4月2日
Great service from Paul Hardy
Great service from Paul Hardy. Reserved the car and travelled up to Aberdeen to view and test drive. Going through all the process buying the car he was very thorough and professional. Collecting the car the next week all went very smooth. Would definitely recommend specialist cars.
2026年3月30日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
John
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