Spotted new Evoque in showroom when returning courtesy car. Spoke to friendly salesperson, David Cartmill, and after some negotiations managed to secure a deal which suited both parties. Collected new... もっと見る
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Following the recent purchase of my Range Rover Evoque my 5* score is from the start of the purchasing process through to agreeing the sale and the final handover of the car, the service I... もっと見る
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I had an excellent experience buying my car from Pentland (John Clark). Even though I travelled all the way from Kent to Dundee, the whole process was smooth, professional, and worth the journey... もっと見る
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I had a great experience with Pentland Land Rover, thank to Alistair McBain. Great service, informative and friendly, going the extra mile with additional videos around the car so that I could view... もっと見る
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企業情報
当該企業による記述
Pentland Land in Dundee forms part of the successful John Clark Motor Group and we have years of experience in delivering high-quality Land Rover cars and servicing, combined with unrivalled customer service. Located in Lundie Road, Dundee we are very near to Kingspark School and not far from St Johns R C High School. We are easily accessible from the surrounding area, given our close proximity to the A90 Kingsway. If you are travelling by public transport, regular buses run to and from the city centre and Dundee train station. Come and visit us today and our friendly staff will be on hand to answer all your questions and organise a test drive for you. You can have a closer look at the full range of new Land Rovers as well as the constantly changing selection of Approved Used cars we have. When you have chosen the car you wish to purchase, our finance experts will help you choose the best finance solution for your own personal budget needs.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Lundie Avenue 1, ., DD2 3NY, Dundee, Scotland, 英国
- 01382 933340
4.6
優良
179件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
First Class Service and Worth the Drive
I cannot express enough how delighted I was with the team at Pentland Land Rover Dundee when handling my purchase of my new Defender Octa. My first point of contact, Caroline, was so helpful over the phone (it was Sunday afternoon when I called the show room from my home in Cornwall) providing all the information I needed to make a quick decision as to whether I was going to commit to purchasing a brand new vehicle located some 619 miles from my home. Caroline provided first class service throughout the entire process, reassuring and clear in both writing and over the phone. I cannot thank Caroline enough. Neil, the Finance Manager, was so helpful explaining all the fine details around my finance agreement and was so efficient in providing me the necessary guidance to get the transaction through swiftly and assisting with the trade in of my Velar SVA. I made the enquiry on the Sunday and collected the car on Tuesday afternoon. The Octa was immaculately presented with a perfect ceramic coating (at such short notice I really did not expect them to be able to do this for me but they did and I am so grateful). Alistair provided some excellent advice on running in of the vehicle. Every single person I made contact with at the dealership was exceptional. It was an absolute pleasure purchasing my brand new vehicle from them and I cannot thank them enough for pulling out all the stops to get the vehicle ready for collection within 24 hours after I made the decision to purchase. I cannot recommend this dealership enough. First class and worth the 619 mile drive.
2026年6月30日
John Clark Motor Group - Pentland Land Rover Dundee からの回答
Thank you for the 5-star review, Michael!
We're absolutely delighted to hear about your outstanding experience with Pentland Land Rover Dundee and that your journey from Cornwall was so worthwhile.
It's wonderful to know Caroline provided exceptional support from your very first phone call, giving you the confidence to purchase your new Defender from over 600 miles away. Her clear communication, professionalism and dedication throughout the process are exactly the standards we strive to deliver.
We're also pleased to hear Neil made the finance process straightforward and efficient, while assisting with the part exchange of your Velar. It's fantastic that Alistair was able to provide helpful advice on running in your new vehicle, ensuring you drove away with complete confidence.
Thank you for taking the time to share such thoughtful and detailed feedback. We'll be sure to pass your kind words on to Caroline, Neil, Alistair and the entire team. We truly appreciate your recommendation and your willingness to travel 619 miles to purchase from us. We wish you many incredible adventures in your new Defender and look forward to welcoming you back in the future. Safe travels!
Lesley
I had a great experience with Pentland…
I had a great experience with Pentland Land Rover, thank to Alistair McBain.
Great service, informative and friendly, going the extra mile with additional videos around the car so that I could view everything in detail and make an informed decision.
I had even received a call checking in on our long journey home to ensure everything was ok and in good order.
2026年7月1日
John Clark Motor Group - Pentland Land Rover Dundee からの回答
Thank you for the 5-star review, Dean!
It's fantastic to know Alistair provided informative, friendly service and went the extra mile by sending additional videos to help you explore the vehicle in detail and make an informed decision.
Thank you for taking the time to share your feedback and for recognising Alistair's efforts. We'll be sure to pass your kind words on to him. We hope you're enjoying your new vehicle and look forward to welcoming you back in the future!
Lesley
Nice clean and beautiful showroom
Nice clean and beautiful showroom, friendly reception, excellent Sales person (Pauline was helpful, sincere, knowledgeable, friendly, professional).
2026年7月2日
John Clark Motor Group - Pentland Land Rover Dundee からの回答
Thank you for the 5-star review Dugald!
We're delighted to hear you had such a positive experience with Pentland Land Rover Dundee.
It's wonderful to know you enjoyed our clean and welcoming showroom, received a friendly welcome from the reception team, and that Pauline provided such helpful, sincere, knowledgeable and professional service throughout your visit.
Thank you for taking the time to share your feedback. We'll be sure to pass your kind words on to Pauline and the team. We hope to welcome you back again in the future!
Lesley
I recently purchased an Evoque from your dealership.
I recently purchased an Evoque from your Dundee branch, the sales executive we dealt with was Caroline Dunlop, her help was excellent. We were most impressed with Caroline's product knowledge, her tech skills were incredible from setting up our phones to explaining all the gadgets, we are after all a couple well in our sixties. We explained to Caroline that this motor would have to suit us both and also do us for several years now. Caroline has a real knack of putting you at ease but also a brilliant knowledge of the motor, never talked down to us and answered all my e-mails in a timely manner. We would certainly deal with her again and indeed we are as I cannot get the download to work on the car. You have real superstar on your sales team who went above and beyond to help us.👏👏👏👏
2026年5月30日
John Clark Motor Group - Pentland Land Rover Dundee からの回答
Dear Michael, Thank you so much for your wonderful review and for taking the time to share your experience.
We're delighted to hear how pleased you were with Caroline and the service you received at our Dundee branch. It's fantastic to know that her product knowledge, patience, and support helped make your Evoque purchase such a positive experience. We'll be sure to pass on your kind comments to Caroline – she'll be thrilled to hear them.
We did notice that your review appears to have been submitted with a 1-star rating, which may have been selected accidentally given your very positive comments. If this was an error and you're able to amend the rating, we would be extremely grateful. Of course, we appreciate you taking the time to leave such detailed feedback regardless.
Thank you again for your valued support, and we look forward to assisting you with the vehicle app download and any future motoring needs.
Kind regards, Sara
Excellent professional service
2026年6月5日
John Clark Motor Group - Pentland Land Rover Dundee からの回答
Thank you for the 5-star review, Mrs Lewis!
We're delighted to hear you received excellent professional service from the team at Pentland Land Rover Dundee.
Providing a high standard of customer care and a professional experience is something we take great pride in, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback with us. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future!
Lesley
John Clark Motor Group - Pentland Land Rover Dundee からの回答
Thank you for the 5-star review, Matthew!
We're delighted to hear you've chosen Land Rover for the seventh time and had another positive experience with Pentland Land Rover Dundee.
It's great to know you found the team friendly and knowledgeable, and that the selection of used vehicles helped you find the right car. Building long-term relationships with our customers is something we value greatly, so your continued loyalty means a lot to us.
Thank you for taking the time to share your feedback. We hope you enjoy your latest Land Rover and look forward to welcoming you back again in the future!
Lesley
A pleasure to deal with
I dealt with Becky Mitchell. She was very friendly and professional throughout. She made the purchase experience a pleasure from start to finish. The purchase process itself was very smooth. The ability for online signing of documentation especially made the process very easy.
2026年5月27日
John Clark Motor Group - Pentland Land Rover Dundee からの回答
Thank you for the 5-star review, Mr Lee B!
We're delighted to hear you had such a positive experience with Pentland Land Rover Dundee.
It's fantastic to know Becky Mitchell provided friendly and professional service throughout your purchase journey and helped make the entire experience enjoyable from start to finish. Creating a smooth and hassle-free process is exactly what we strive for, so we're pleased this was reflected in your experience.
We're also glad you found the online document signing system convenient and easy to use, helping make the purchasing process even more straightforward.
Thank you for taking the time to share your feedback with us. We'll be sure to pass your kind words on to Becky, and we hope you enjoy your new vehicle!
Lesley
Mr Alistair McBain
Mr Alistair McBain was extremely knowledgeable, accommodating and helpful.
Purchasing my car was made effortless, all appointments and documents were well organised and I was kept regularly updated.
Thank you.
2026年5月31日
John Clark Motor Group - Pentland Land Rover Dundee からの回答
Thank you for the 5-star review, Lynn! We're delighted to hear you had such a positive experience with Pentland Land Rover Dundee.
It's great to know Alistair McBain's knowledge, professionalism and helpful approach made the purchase process feel effortless. We're pleased everything was well organised, from appointments to documentation, and that you were kept regularly updated throughout your journey.
Your kind words will mean a lot to Alistair and the wider team. Thank you for taking the time to share your feedback, and we hope you enjoy your new car for many years to come!
Lesley
Rebecca was so helpful in finding my…
Rebecca was so helpful in finding my car for me I was very happy with the process
2026年5月25日
John Clark Motor Group - Pentland Land Rover Dundee からの回答
Thank you for the 5-star review, Miss Bailey!
We're delighted to hear Rebecca was so helpful in finding the right car for you and that you were happy with the entire process.
Making the car-buying journey straightforward and enjoyable is exactly what we aim for, so it's wonderful to know Rebecca provided the support and guidance you needed throughout!
Thank you for taking the time to share your feedback with us. We'll be sure to pass your kind words on to Rebecca, and we hope you enjoy your new car!
Lesley
Helpful and professional service
Called in to look at what was available. Lewis was very helpful and professional. Ended up buying a car that was not what I was expecting to do but am very happy with the result and the service I received. Lewis's handover was superb, explaining all the features in a clear and understandable manner.
2026年5月29日
John Clark Motor Group - Pentland Land Rover Dundee からの回答
Thank you for the 5-star review, Andrew! We're delighted to hear you received such helpful and professional service from Lewis
It's great to hear that what started as a visit to explore your options resulted in a purchase you're so happy with. Lewis's knowledge and guidance clearly helped you find the right vehicle, even if it wasn't what you originally expected.
We're especially pleased to hear the handover experience stood out, with Lewis taking the time to explain all the features in a clear and easy-to-understand way. Those personal touches can make all the difference when collecting a new vehicle.
Thank you for taking the time to share your feedback. We hope you enjoy your new car and wish you many happy miles ahead!
Lesley
Wonderful experience
I contacted John Clark Pentland land Dundee re a car new car on the website. Pauline contacted me and we arranged for us to come down and view the vehicle from Aberdeen.
We arrived to a warm welcome from Pauline and sat and discussed the vehicle in question. Having all our questions etc answered we decided the purchase the vehicle. For Pauline nothing was ever a problem even my silly questions re vehicle before pick up.
On handover day again everything was plain sailing. Having had our car for nearly a week now we are absolutely delighted with it. It was a five star experience from start to finish and would highly recommend and would definitely purchase from here again.
2026年5月24日
John Clark Motor Group - Pentland Land Rover Dundee からの回答
Thank you for the 5-star review, Sandra! We're delighted to hear you had such a positive experience with the team.
We're especially pleased Pauline provided such a warm welcome and made the entire process straightforward from your initial enquiry right through to handover.
It's great to hear all your questions were answered thoroughly and that Pauline's support and communication helped make you feel confident and comfortable throughout your purchase.
Knowing you're now a week into ownership and absolutely delighted with your new vehicle is fantastic to hear.
Thank you for taking the time to share your experience with us. We wish you many happy miles in your new car and look forward to welcoming you back in the future!
Lesley
Helpful straight forward transaction…
Helpful straight forward transaction would highly recommend
2026年5月17日
John Clark Motor Group - Pentland Land Rover Dundee からの回答
Thank you for the 5-star review, Mr Falconer! We're delighted to hear you had such a helpful and straightforward experience with the team at Pentland Land Rover Dundee.
Your recommendation and kind words are greatly appreciated, and we’re pleased the transaction was smooth and easy from start to finish.
Thank you again for taking the time to share your feedback with us
Lesley
John Clark Motor Group - Pentland Land Rover Dundee からの回答
Thank you for the 5-star review, Raymond! We're delighted to hear you received great service from the salesperson at Pentland Land Rover Dundee.
We really appreciate your kind words and thank you for taking the time to share your feedback with us. We hope to see you again in the future!
Lesley
Lewis was excellent from start to…
Lewis was excellent from start to finish. Professional and kept me informed all the way. The showroom is impressive, it reflects the value of the motors and respects your investment
2026年4月26日
John Clark Motor Group - Pentland Land Rover Dundee からの回答
Thank you for the fantastic 5-star review! We're delighted to hear Lewis provided such excellent service from start to finish and kept you fully informed throughout the process.
It’s wonderful to know you were impressed by the showroom and felt the experience reflected the quality of the vehicles and the importance of your investment.
We really appreciate your kind words and hope you enjoy your new vehicle from Pentland Land Rover Dundee!
Lesley
Thank you to Ashley and the Service…
Thank you to Ashley and the Service team at Pentland JLR Dundee. Correspondence before the car was picked up was excellent. They contacted me to let me know they were on their way to pick it up and contacted me before it was being dropped off. Ashley discussed with me over the phone what had been done. Excellent service. Much appreciated. Thank you.
2026年3月25日
自発的なレビュー
John Clark Motor Group - Pentland Land Rover Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Ashley and the management team at Pentland Land Rover Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Letter of Complaint
I am in the process of writing a letter of complaint regarding the number of issues I have had. This will be sent direct to the Head Office
2025年11月28日
John Clark Motor Group - Pentland Land Rover Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
John Clark Motor Group - Pentland Land Rover Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Gavin makes the purchase easy
Gavin makes the purchase easy. Always available and reliable. He is the reason I bought this car even when all the problems arose due to the cyber attack.
Neil is also
A pleasure to deal with for paperwork.
2025年11月21日
John Clark Motor Group - Pentland Land Rover Dundee からの回答
Good Morning, Moira.
Many thanks for your review and feedback, which I will ensure is passed on to Gavin and the management team at Land Rover Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
First class service and attention
First class service and attention, however i cannot understand why when trading in a vehicle , it is looked at all over and a price given at the time of purchase, that is shown on the invoice and deal done. It is paid, then on the agreed uplift time the salesman once again keeps you waiting while the car is looked at again. What would happen if the price required to renegotiated ?And for what reason.
2025年11月17日
John Clark Motor Group - Pentland Land Rover Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
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