Staff(Julien and George) on initial visit were friendly, approachable and quickly arranged test drive in my desired vehicle. Was very happy with test drive. George Mackie then took control of all... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Getting the car picked up from home and valeted as part of the courtesy, was fab. Also, being able to pay a monthly service plan, is great. Thankfully only required one major repair’ which was very ex... もっと見る
企業が回答しました
It’s very easy I choose to travel to Elgin, speak with George Mackie at Pentland Land Rover, I’ve dealt with George for years and he understands what I’m looking for and I’ve owned Land Rover Discove... もっと見る
企業が回答しました
The service was great from the start. Coffee made for you on each visit. Paperwork was pretty straight forward. Great deals and insight given into the cars history. I was even picked up from the train... もっと見る
企業が回答しました
企業情報
当該企業による記述
Pentland Land Rover Elgin forms part of the award winning John Clark Motor Group. Our prestigious showroom in Elgin has a wide range of new and Approved Used Land Rover vehicles for sale, as well as a huge selection of aftersales service and maintenance packages. Located next to the A96, in Elgin, Morayshire we are ideally located between Aberdeen and Inverness and we are easily accessible from anywhere in the north east of Scotland. By visiting Pentland Land Rover you can view the full range of new Land Rover vehicles and our friendly staff will organise a test drive for you in the car of your choice. We will also talk you through our range of finance offers that make funding your exciting new purchase straightforward and simple from start to finish. To find out more come and see us, call us or complete an online enquiry form and we will get back to you as soon possible. We look forward to seeing you soon.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Moycroft Industrial Estate, IV30 1XZ, Elgin, Scotland, 英国
- 01343 559820
4.7
優良
311件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Great staff at the Elgin branch as…
Great staff at the Elgin branch as ever, friendly and helpful, kept informed ref progress on the vehicle recall work.
They would have had it cleaned and valeted while it was in but i waived that as its a workhorse not a show pony. Never had a bad experience in 10 years.
2023年11月6日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Afternoon Gary,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Elgin
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Lack of Yraining
Didn’t really explain what the recall was that was being done and also what they did to the climate control which wasn’t performing adequately. Appears service desk staff not that knowledgeable
2023年11月14日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good afternoon, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. Are you happy to share your details with us to investigate your feedback and contact you? My email address is sara.lagerman@john-clark.co.uk
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning Gregor,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Discovery 5
Mike couldn’t do enough to help us . Nothing is too mutch bother thanks again mike anderson
2023年12月1日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning Charles,
Many thanks for your review and feedback, which I will ensure is passed on to Mike and the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Buchan Defender
Michael Anderson was very helpful and nice to get personal touch ,setting up vehicle for me was much appreciated. Receptionist, acknowledged us as soon as walk in and offered tea/ coffee .
2023年10月30日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning Rachel,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Excellent service from a very efficient…
Excellent service from a very efficient and friendly garage at Pentland Land Rover Elgin.
2023年11月13日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning Paul,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Recall
Work was carried out on time and the staff were very helpful on meeting our limited time arrangements
2023年11月1日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning Sheila,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Replacement wheels and winter tyres…
Replacement wheels and winter tyres were all put on the wrong way around......had to travel for 1 hour to return there and 1 hour back and got £40 of fuel... SM was very apologetic, but still....
2023年11月3日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good morning Thommo, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I understand our Aftersales Manager Ian has spoken with you, we would also like to offer you an additional discount on your next visit to us. Many thanks, Sara.
Faultless Service
A nice welcoming at reception and service desk. Prompt service.
Can’t fault the staff. Always had a good experience at Pentland Land Rover in Elgin.
2023年10月31日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning Kevin,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
You can book a courtesy car
The staff were so helpful. It was a day of terrible rain & we had our granddaughter with us hey we’re very accommodating & helpfull. All staff aim to please you & so friendly.
2023年10月20日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning Graham,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
A lovely welcome from the receptionist…
A lovely welcome from the receptionist as she opened the door at 8am followed by a really slick handover of my car, the offer of a coffee and as arranged a lift to work. Such a great wee team and I enjoyed the chat with the driver. He was so positive about the company and picked me up at a time I could manage between meetings. Everything was made as simple as possible In amongst my busy day. Thank you
2023年10月11日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Afternoon Nichola,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Service
Was very happy with the service I received in Elgin nothing was a bother
Same when I bought the car in Carlisle
Excellent service
2023年9月12日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Afternoon Wendy,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning Neil,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
How a landrover dealership should be…
A simple efficient and easy transaction. I drive for 90 mins either way to use Pentland. I think that says it all. The way a landrover dealer should be . Streets ahead of the service I have received elsewhere.
2023年10月18日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning Terry,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning Robert,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Friendly efficient service
2023年8月20日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Afternoon Colin,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。