Two month down the line and I am still waiting to finish the interminable process of transferring three domain names to LCN - beginning to wonder why I thought this was a good idea. I have supplied... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Two month down the line and I am still waiting to finish the interminable process of transferring three domain names to LCN - beginning to wonder why I thought this was a good idea. I have supplied... もっと見る
企業が回答しました
I called as I was having a problem making a payment for my account online. My first responder was not at all helpful and not particularly patient or friendly, refusing to help unless I got him my r... もっと見る
企業が回答しました
I rang to have a old email account restored. I am absolutely useless with computers. The call handler knew exactly what to do and talked me through each step. He was patient and extremely knowledgeab... もっと見る
企業が回答しました
As always really exceptional service. My mobile signal died after the first person had been really helpful. The next person who answered was equally helpful and took up where we had left off seamlessl... もっと見る
企業が回答しました
Established way back in February 2000, LCN.com has become the largest organically grown web hosting and domain name company in the UK. We hold over 350,000 domain names and host over 50,000 web sites for nearly a quarter of a million satisfied customers.
当該企業による記述

Unit 17, Gateway 1000, Whittle Way, Arlington Business Park, SG12FP, Stevenage, 英国
ネガティブなレビューの 100%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really helpful support when I was up against a technical issue I didn't understand. Quick, and decisive assistance. Thank you!

LCN.com からの回答
I called LCN with a billing enquiry and Kyle couldn't have been more helpful and fully resolved my issues.

LCN.com からの回答
Spoke to Rees this morning very clear instructions on how to fix our issue and more importantly didn’t take a lot of time

LCN.com からの回答
Great company , easy to use the website and contact if you need to speak to a "real" person. Prices are competitive.

LCN.com からの回答
We have had our emails with LCN for many years and only have to contact them when I have trouble setting up the emails in Outlook. The support service you receive on the telephone is brilliant and cannot be faulted.

LCN.com からの回答
Website is impossible to host compared to other sites, filezilla wont connect to the website and its just awful.

LCN.com からの回答
Phoned to get help with a SSL certificate problem. Was advised it may take 2 or 3 days to rectify but actually it was all up and running within about 4 hours of my phone call. Thank you to LCN for helping with this matter. Its good to know support is just a phone call away.

LCN.com からの回答

LCN.com からの回答
Sorted my problem out quickly and professionally. Friendly and helpful

LCN.com からの回答
Roland sorted out adding my LCN email to my PC's Outlook in minutes.
Many thanks!

LCN.com からの回答

LCN.com からの回答
For the recent migration, my email nanny prevented me from accessing an email that provided details of the change and what I needed to do.
I put in a request for support - for LCN to resend the email to a secondary email address - and the request was dealt with in less than ten minutes! Outstanding service from the help desk!!

LCN.com からの回答
I had two client domains that were set to auto-renew by default. As soon as I noticed the renewal, I contacted the company on the same day to explain that my clients did not want to renew and to request a refund.
Unfortunately, I was told that once the payment has gone through, there’s no refund under any circumstance, even if you contact them immediately. This seems unreasonable and unfair, especially when no additional services have been used and the request was made straight away.
Other providers are far more understanding and allow at least a short grace period for accidental renewals. It’s disappointing to see such rigid policies and lack of customer consideration.

LCN.com からの回答
Had a problem with email security settings. Spoke to Reece in the support team and he was incredibly helpful, being able to sort me out within just a few minutes. Great service and brilliant to know that they are there at the end of a phone if I have an issue.

LCN.com からの回答
Sarah Pearson Enquiry Ref: [CF23621117]It has been now a total of 3weeks and I haven't seen any change you keep on lying and that's not the way to treat your clients. My refund has never been made Tracking Reference :You guys are taking advantage of me and your clients you have a lot of compliance in here. when I call all I get is the same response I'll have it in a week, What is your excuse now I thought your were trustworthy people and respected you.

LCN.com からの回答
amazing customer service and technical support team. always answer the question promptly and get the problem sorted instantly. Yrazak sale support was brilliant. thank you.

LCN.com からの回答

LCN.com からの回答
always helpful,always knowledgeable. spoke with Kyle today and everything sorted, so helpful

LCN.com からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。