Lyons Davidson Solicitors - Bristol レビュー 

912
•
TrustScore 5段階評価の4

4.2

Bristol House, 40 – 56 Victoria Street, BS1 6BY Bristol, Redcliffe, GB

•

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5つ星のうち1の評価

They don't listen, just hear what they want to hear. We were given the wrong advice, made our situation much worse, and now we are franticly trying to find a solicitor to deal with our original issue... もっと見る

5つ星のうち5の評価

My expectations were high with Lyon’s davidson solicitors especially with matters relating to children’s welfare. Alicia was the first person to speak to at Lyon’s Davidson. She was warm a... もっと見る

5つ星のうち5の評価

A Very Positive Experience. I had the pleasure of dealing with Sarah E. Green who was handling a case on behalf of my Mother. From day one, Sarah handled everything professionally and efficiently.... もっと見る

企業が回答しました

5つ星のうち5の評価

I am deeply grateful for the guidance and support provided by Nelay Joshi during my recent motor trade case. From the outset, Nelay demonstrated an exceptional level of empathy and understanding t... もっと見る

企業が回答しました


企業情報

  1. 法律事務所
  2. ・
  3. 人身傷害専門弁護士
  4. 不動産専門弁護士
  5. 保険専門弁護士
  6. 法律サービス
  7. 法律家

当該企業による記述

We have been providing trusted legal services to our clients since 1972. Our innovative approach, unique mix of expertise and tailor-made technology and our approachable and forward-thinking service leads to practical outcomes for our clients. Our core values of communication, commitment, innovation and accessibility underscore everything we do.


連絡先

  • Bristol House, 40 – 56 Victoria Street, BS1 6BY, Bristol, Redcliffe, 英国

  • 0117 904 6000

4.2

ほぼ満足

TrustScore 5段階評価の4

912件のレビュー

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ネガティブなレビューの 97%に回答しています

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4.2

すべてのレビュー

(912)

過去12か月のレビュー数: 488件

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5つ星のうち5の評価

Everything was made manageable

Sophie made what was a terrible situation, following me being the victim of a road accident, as painless as she possibly could. She was professional, proficient and above all caring in all my dealings with her. Within a couple of days of the accident I was comforted to know that I was not going to have to complete lots of daunting official forms or be floundering around looking for help & support by myself.
She was always timely and efficient with correspondence and when we were almost at a point of being able to conclude the case I threw a curveball which delayed conclusion by many months. This did not phase her at all and she swung into action to move things forward and provide a satisfactory solution to my problem. Even when there was a threat of court action she was able to allay my concerns and I had complete faith in her advice and actions.

2026年2月9日
自発的なレビュー
Lyons Davidson Solicitors - Bristol ロゴ

Lyons Davidson Solicitors - Bristol からの回答

Hi Alison,

Thank you for taking the time to share such thoughtful feedback. It’s reassuring to hear that Sophie was able to make a very difficult situation feel more manageable and that her caring, professional approach gave you confidence from the outset. Knowing you felt supported, especially when unexpected challenges arose, means a great deal. We truly appreciate you sharing your experience.

Kind Regards,
Lyons Davidson

5つ星のうち5の評価

Expert solicitors in handling the fallout from an RTC.

Lyons Davidson Solicitors proved to be experts in preparing a court hearing following a Road Traffic Collision (RTC) for which I was not blameworthy. From onset my point of contact was an Elizabeth Wardlow who not only kept me updated, but more importantly provided sound and impartial advice. I would not hesitate to recommend her services to anyone in a similar position to myself.

2026年2月9日
自発的なレビュー
Lyons Davidson Solicitors - Bristol ロゴ

Lyons Davidson Solicitors - Bristol からの回答

Hi Peter,

Thank you for taking the time to share your experience. It’s reassuring to hear that Elizabeth provided clear, impartial advice and kept you fully updated while preparing for your hearing. We appreciate your recommendation and are pleased you felt well supported throughout the process.

Kind Regards,
Lyons Davidson

5つ星のうち1の評価

Absolute Shameful Actions

Received a threatening, demanding letter telling me they want £2000 in 7 days or I'm being taken to court, the inadequate operative who was named on the letterhead was on holiday when I tried to contact him/her/it. My insurance company had already actioned the payment 2 days earlier, the over zealous Lyons Davidson communication caused me
stress, upset and sleepless nights. I wonder if they realise what distress they cause by sending innocent people demanding, threatening, untrue letters.😡

2026年2月5日
自発的なレビュー
Lyons Davidson Solicitors - Bristol ロゴ

Lyons Davidson Solicitors - Bristol からの回答

Dear Fraser Mallen

Thank you for taking the time to leave a review. We’re sorry to hear that receiving correspondence of this nature caused you distress, as we appreciate that formal legal letters can sometimes feel concerning.

However, it is important to clarify that such letters are part of a standard legal process and are issued based on the information available to us at the time, often before we are notified of any payments or actions taken by insurers. They are not intended to be threatening, but to formally set out a claim and the next procedural steps.

As you are not a client of our firm but a third party contacted in connection with a claim, your review does not reflect a direct experience of our legal services.

Kind regards
Lyons Davidson

5つ星のうち1の評価

Lyons Davidson Solicitors

I was invited to provide further information that might affect the prospects of my case. I responded promptly and was explicitly told my comments were under review and that I would receive further advice.

No follow-up ever came. Months later, my file was closed without any response to my questions or explanation.

Regardless of the legal merits, this fell well below a reasonable standard of communication and client care.

2026年1月28日
自発的なレビュー
Lyons Davidson Solicitors - Bristol ロゴ

Lyons Davidson Solicitors - Bristol からの回答

Good morning

Having reviewed your file, I have requested your case handler to contact you regarding your comments in respect of their assessment.

Any concerns that you have regarding our service please send them to your case handler and they will escalate them to our Customer Service and Compliance Team.

5つ星のうち5の評価

Beyond expectation

Overall experience and communication level provided by Tyrell Blake who took an effort even though our communication was via emails explained step by step what his argument was, that I didn't have any cause to question his decisions.

2026年1月29日
自発的なレビュー
Lyons Davidson Solicitors - Bristol ロゴ

Lyons Davidson Solicitors - Bristol からの回答

Hi Agatha,

Thank you for taking the time to share your feedback. It’s great to hear that Tyrell’s clear, step-by-step communication helped you feel confident in the approach taken, even when everything was handled by email. Your comments are very much appreciated.

Kind Regards,
Lyons Davidson

5つ星のうち5の評価

the staff I dealt with AndyVraitch was…

the staff I dealt with AndyVraitch was very good in communications and general dealing with me.

2026年1月30日
自発的なレビュー
Lyons Davidson Solicitors - Bristol ロゴ

Lyons Davidson Solicitors - Bristol からの回答

Hi Brian,

Thank you for taking the time to leave your review. We’re pleased to hear that Andy’s communication and overall support made a positive difference to your experience.

Kind Regards,
Lyons Davidson

5つ星のうち5の評価

Very professional service

Very helpful and easy to use website. Whole process was handled very professionally.

2026年1月27日
自発的なレビュー
Lyons Davidson Solicitors - Bristol ロゴ

Lyons Davidson Solicitors - Bristol からの回答

Hi Katharine,

Thank you for taking the time to leave your review. We’re pleased to hear that you found the process straightforward and that the service felt professional throughout. Your feedback is much appreciated.

Kind Regards,
Lyons Davidson

5つ星のうち5の評価

Excellent support and clear guidance throughout my case

I cannot thank Kerry Smitheram and the team at Lyons Davidson enough for the way my case was handled from start to finish.
From the very first conversation, Kerry was approachable, clear, and genuinely supportive. She took the time to explain every step of the process in plain English, was always happy to answer questions, and made what could have been a very stressful situation feel manageable and well controlled.
Communication was excellent throughout — I always felt informed, listened to, and reassured. Kerry combined professionalism with real empathy, which made a huge difference during a difficult period.
I felt confident that my case was in very safe hands, and I’m grateful for the hard work, care, and integrity shown throughout. I would have no hesitation in recommending Kerry and Lyons Davidson to anyone needing legal support.
Thank you again for everything.

2026年1月27日
自発的なレビュー
Lyons Davidson Solicitors - Bristol ロゴ

Lyons Davidson Solicitors - Bristol からの回答

Hi BB,

Thank you for taking the time to share such thoughtful feedback. It’s wonderful to hear that Kerry’s clear communication, supportive approach, and professionalism helped make the process feel manageable during a difficult time. Knowing you felt informed, reassured, and confident throughout your case means a great deal. We truly appreciate your recommendation and kind words.

Kind Regards,
Lyons Davidson

5つ星のうち5の評価

Jon really listened to my issues

Jon really listened to my issues, never felt I needed to rush myself and he looked through all paperwork. He was honest with my position.

2026年1月1日
自発的なレビュー
Lyons Davidson Solicitors - Bristol ロゴ

Lyons Davidson Solicitors - Bristol からの回答

Hi Regina,

Thank you for taking the time to leave your review. It’s good to hear that Jon took the time to listen carefully, review everything thoroughly, and give you honest, clear guidance without any pressure. Your feedback is very much appreciated.

Kind Regards,
Lyons Davidson

5つ星のうち5の評価

10/10 service

10/10 service! Sana was the best, from the minute she handled the case to the end. She was so detailed, thorough and communicative throughout the whole process. I couldn’t recommend anyone more.

2026年1月23日
自発的なレビュー
Lyons Davidson Solicitors - Bristol ロゴ

Lyons Davidson Solicitors - Bristol からの回答

Hi Andrew,

Thank you for taking the time to share your review. It’s great to hear that Sana provided such detailed, thorough, and consistent support from start to finish. Your recommendation is very much appreciated.

Kind Regards,
Lyons Davidson

5つ星のうち5の評価

monika my guiding star

hi, my case handler was monika, i was rather nervous from the start of my claim as i have absolutely no computer skills and have no wifi in my house.
Not understanding a thing regarding legal disputes i totally relied on monika to guide me through each stage of my claim, and she often took the trouble to explain in more detail if i was not understanding properly, monika listened carefully to all of my questions and explained to me in simple easy to understand terms what my main chances were of securing a satisfactory outcome regarding my legal claim, basically monika held my hand and guided me through the whole process from start to finish, kindest regards and thanks to monika

2026年1月21日
自発的なレビュー
Lyons Davidson Solicitors - Bristol ロゴ

Lyons Davidson Solicitors - Bristol からの回答

Hi Mick,

Thank you for taking the time to share your experience. It’s lovely to hear how Monika supported you throughout your claim, especially by taking the time to explain everything clearly and in a way that worked for you. Knowing you felt guided, listened to, and reassured from start to finish really means a lot, and your kind words will be greatly appreciated.

Kind Regards,
Lyons Davidson

5つ星のうち1の評価

Left us in the lurch

Left us in the lurch! Lyons were contacted on the 9th of December to assist us in a legal matter for our court case on the 19th of January 2026. Told us 1 working day before that they wouldn't represent us and left us to represent ourselves subsequently we lost the court case due to not being legally trained. As you can imagine we are massively out of pocket and this could have been dealt with properly and we could potentially have won the case if we had had proper representation. So far their only comment is to offer us £50 compensation which is verging on insulting due to their negligence

2026年1月16日
自発的なレビュー
Lyons Davidson Solicitors - Bristol ロゴ

Lyons Davidson Solicitors - Bristol からの回答

Thank you for your review. Our Customer Services and Compliance team have written to you about the matter and confirmed the options available to you. Kind regards, Lyons Davidson.

5つ星のうち5の評価

Professional and emphatic throughout a difficult process …

Having been involved in a serious car accident I was advised to seek support and guidance by my insurance company through Lyon’s Davidson Solicitors. Throughout the whole experience I have been made to feel at the centre of the process This has helped me to overcome my anxieties associated with having to relive the incident. My contact Christopher Kemp throughout was responsive, efficient and understanding .Timelines were set out simply and clearly with my options explained carefully. Overall I was able to course a journey which ultimately concluded what for me has been a very stressful and unpleasant experience with an acceptable closure which has helped me immensely Overall as someone sceptical of the process at the beginning I have been pleasantly surprised how supportive and efficient it was, although it did take a long time to reach its conclusion . Thank you to all at the company but in particular Christopher Kemp for his diligence , patience and efficiency

2026年1月21日
自発的なレビュー
Lyons Davidson Solicitors - Bristol ロゴ

Lyons Davidson Solicitors - Bristol からの回答

Hi Graham,

Thank you for taking the time to share such a thoughtful and personal review. It’s reassuring to hear that you felt supported and kept at the centre of the process during what was clearly a very difficult experience. Christopher’s clear explanations, responsiveness, and understanding clearly made a meaningful difference, and it’s good to know this helped you reach a sense of closure despite the length of the case. Your feedback is sincerely appreciated.

Kind Regards,
Lyons Davidson

5つ星のうち2の評価

They have customer portal but they dont…

They have customer portal but they dont actively use. so me a a claimant don know what to do next. no updates for the last 2 months. messages are being ignored. gathering evidence was already complete and yet the portal has no update and its stuck on that status for 2 months

2026年1月20日
自発的なレビュー
Lyons Davidson Solicitors - Bristol ロゴ

Lyons Davidson Solicitors - Bristol からの回答

Dear Donlito,

Thank you for your review. We are sorry that you have not had a response to your last message. Your case handler will be in touch shortly.

Kind regards

Lyons Davidson

5つ星のうち5の評価

I can't thank Lyons Davidson enough for…

I can't thank Lyons Davidson enough for their hard work and persistence in dealing with my case. I would like to personally thank Tia Parmenter for her hard work, especially at the start and overcoming delays. She was always available to answer any questions and queries, no matter how trivial.

2026年1月18日
自発的なレビュー
Lyons Davidson Solicitors - Bristol ロゴ

Lyons Davidson Solicitors - Bristol からの回答

Hi Robert,

Thank you for taking the time to share your feedback. We’re really glad to hear that Tia’s persistence and availability helped you through the early challenges of your case. It’s reassuring to know you felt able to ask questions and felt supported throughout, and we appreciate you acknowledging her hard work.

Kind Regards,
Lyons Davidson

5つ星のうち5の評価

Outstanding Para Legal Agent Elizabeth Ward low from Lyons Davidson

The Para Legal Agent Elizabeth Wardlow for Lyons Davidson was excellent from the moment she took over my case. She explained matters to me in an easily understandable way and took care of everything in my case of damages following a road traffic collision. The other side's defendants law firm, having admitting full liability then proceeded to drag the case out up to two days before a Court Hearing. Elizabeth was having none of it and secured their agreement to settle my claim in full.
Thank you so much Elizabeth!

2026年1月19日
自発的なレビュー
Lyons Davidson Solicitors - Bristol ロゴ

Lyons Davidson Solicitors - Bristol からの回答

Hi Mrs Scott,

Thank you for taking the time to leave such a positive and detailed review. It’s great to hear that Elizabeth explained everything clearly and took control of the matter, particularly when the process became prolonged by the other side. Securing a full settlement under those circumstances is a real achievement, and your appreciation of her determination and professionalism means a great deal.

Kind Regards,
Lyons Davidson

5つ星のうち5の評価

Kerry Smitheram - outstanding solicitor, thorough, clear communication and excellent outcome

I can’t recommend Kerry Smitheram at LYONS DAVIDSON highly enough. Kerry was extremely thorough and considerate throughout my accident compensation claim, and she always made sure I understood my options so I could make an informed decision.

Communication was excellent — clear, well structured, and grounded. Kerry kept me updated, replied promptly, explained legal terminology and next steps in plain language, and followed up proactively with all relevant parties. Communication is key, and this made a huge difference when you receive it consistently.

Negotiations can be stressful, especially for someone like me who isn’t comfortable with that process, but Kerry had a realistic and strategic approach and I felt she genuinely worked in my best interest. The final outcome was more than expected, and I want to thank Kerry for her knowledge and professionalism in making this happen. Thank you, Kerry!

It is also worth mentioning that my case involved a handover (my previous solicitor left the firm), and Kerry took over seamlessly. She read the full history and arranged a very thorough 1.5 hour call to confirm the details, understand what was important to me, explain the options, agree next steps, and then followed through on everything.

The process overall does take time (as these cases do), but I felt supported throughout. Before switching to LYONS DAVIDSON, I had made the mistake of signing with another firm (NAL), and the difference in service was huge. Because of Kerry, LYONS DAVIDSON will be my first choice in the future. Highly recommended.

2026年1月5日
自発的なレビュー
Lyons Davidson Solicitors - Bristol ロゴ

Lyons Davidson Solicitors - Bristol からの回答

Hi ML,

Thank you for taking the time to share such a thoughtful and detailed review. It’s great to hear how clearly supported and informed you felt throughout your claim, particularly during negotiations and the handover of your case. Kerry’s thorough approach, clear communication, and commitment to ensuring you understood your options clearly made a real difference, and it’s reassuring to know this led to an outcome that exceeded expectations. We truly appreciate your recommendation and confidence in our firm.

Kind Regards,
Lyons Davidson

5つ星のうち5の評価

Outstanding Service

I have no idea where to start, my case handler Sophie Miller has been nothing short but outstanding for the entire duration of my claim. She has constantly kept me updated, there was never a point where I felt in the dark, she was open and honest about the whole claim process and where in her professional opinion where she thought the claim was going to go. If I ever had any questions, I could email Sophie and she would reply to me usually within either the same day or at max a few days later. She always picked up her phone if I ever called and always made time to speak to me about me questions regardless of the fact she was likey very busy. She has worked tirelessly on my specific claim, arranging medical assessments, and liaising with third party companies for evidence, once she received the evidence she requested she always would phone me or send me a copy of documents so I knew where the case was progressing and what she had. My case went on for just short of two years, the fees that have been charged by Sophie for her time are extremely fair, and the sum of money that she had obtained for my successful claim is going to be a massive help to me. Words fail me for how thankful I am to Sophie and her colleague Oliver who have acted for me on this claim, and I would highly recommend her and this company to anybody who is looking to go through this process. To Sophie, I thank you and you are an absolute credit to your company.

2026年1月16日
自発的なレビュー
Lyons Davidson Solicitors - Bristol ロゴ

Lyons Davidson Solicitors - Bristol からの回答

Hi Megan,

Thank you very much for taking the time to leave such a detailed and heartfelt review. We’re really grateful to hear how consistently supported and well informed you felt throughout your claim. It’s great to know that Sophie’s openness, availability, and hard work, alongside Oliver’s support, helped guide you through what was a long and complex process. Your kind words and recommendation will mean a great deal to the team, and we truly appreciate you sharing your experience.

Kind Regards,
Lyons Davidson

5つ星のうち4の評価

Successful claim

Kimberley was patient, helpful, supportive especially important as claiming for my elderly parent who could be difficult to understand on the phone at times.

2025年12月15日
自発的なレビュー
Lyons Davidson Solicitors - Bristol ロゴ

Lyons Davidson Solicitors - Bristol からの回答

Hi Marie,

Thank you for taking the time to leave your review. We’re pleased to hear that Kimberley provided patient, helpful, and supportive assistance, especially in such an important and sensitive claim. Your feedback is very much appreciated.

Kind Regards,
Lyons Davidson

5つ星のうち5の評価

Efficient Service Great Job for Our Client

We dealt with Mr Davis.

Very efficient and responsive which is unusual for solicitors and professional all round with a personable touch

2026年1月8日
自発的なレビュー
Lyons Davidson Solicitors - Bristol ロゴ

Lyons Davidson Solicitors - Bristol からの回答

Hi Sam,

Thank you for taking the time to leave your review. We’re delighted to hear that you were provided efficient, responsive, and professional support while maintaining a personable approach. Your feedback is greatly appreciated.

Kind Regards,
Lyons Davidson

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