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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Contrary to their response I DID NOT recieve anything CLOSE to a satisfactory resolution. Despite sending muliple photos and videos to the ALL FAULTY and broken machine. It is now in the hands of p... もっと見る

企業が回答しました

5つ星のうち1の評価

DO NOT ORDER from this business. My order arrived weeks late without any communication as to why. The hair was so thin and knotted it was unusable. I repeatedly tried contacting customer service... もっと見る

企業が回答しました

5つ星のうち5の評価

I order quite frequently since discovering the website, they are much more affordable than ones you find on Amazon. Better quality also. I purchase 24 inch black extensions and sometimes some blonde o... もっと見る

5つ星のうち5の評価

Overall good experience. I ordered 9PC 22 INCH clip in extensions in shade #16, on the 7th of January 2023. They arrived 19th of January 2023, so within the promised 10 business days (for Australia, N... もっと見る

企業情報

  1. ヘア エクステ技術者
  2. 美容院

当該企業による記述

Customer Service Working Time: 9 a.m. to 6 p.m., Monday–Friday Rest on Saturday and Sunday Times Will Vary When Meet Special Case MarketHairExtension is committed to offering the best hair products. MarketHairExtension has provided hundreds of customers with superior quality hair and won worldwide acclaims. We are very involved in the process of selecting great products that perform exceptionally well. All of our hair products are 100% remy human hair without aciding. We strive to give you the best advise and tips as we believe our continued growth depends on our commitment to passionately work to surpass your expectations every time you shop with us.


連絡先

3.4

まあまあ

TrustScore 5段階評価の3.5

408件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 66%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Contrary to their response I DID NOT…

Contrary to their response I DID NOT recieve anything CLOSE to a satisfactory resolution. Despite sending muliple photos and videos to the ALL FAULTY and broken machine.
It is now in the hands of paypal.
This company should be ashamed of themselves.

2026年2月24日
自発的なレビュー
Markethairextension ロゴ

Markethairextension からの回答

Dear J. Spriggs

We’re truly sorry for your experience and understand your frustration.
We did review your photos and videos and offered solutions for the hair (replacement or refund). Regarding the 6D machine, all units are tested before shipping, but we are still willing to further check and assist.

Please note there may have been a slight delay in our response due to the weekend, but your case is important to us.

We see this has been escalated to PayPal, and we will fully cooperate to resolve it fairly. You’re also welcome to contact us directly at customerservice@markethairextension.com, and we will prioritize your case.

5つ星のうち5の評価

Quality every rime

I have used this company many times. I use tape in extensions, they are quality extensions, price is fantastic, shipped and delivered in a timely manner and always as described! 5 stars!!!

2026年3月13日
自発的なレビュー
5つ星のうち1の評価

AVOID THIS SCAM

DO NOT ORDER from this business. My order arrived weeks late without any communication as to why. The hair was so thin and knotted it was unusable. I repeatedly tried contacting customer service via email and the online chat. They ignore my emails and cut the chat off when they find out I want a refund.

Stay well clear of this business.

EDIT: still ignoring my emails despite the fake response on here.

Hair is NOT human hair as advertised.

2026年2月21日
自発的なレビュー
Markethairextension ロゴ

Markethairextension からの回答

Dear Samantha,

We are genuinely sorry to hear that your experience did not meet expectations. This is never the standard we aim to deliver.

While shipping delays can occasionally occur due to customs processing or peak logistics periods, we fully understand how frustrating it can feel when communication does not meet expectations. For that, we sincerely apologize.

Regarding the product quality, our hair extensions go through quality checks before dispatch, and concerns such as excessive thinning or tangling are not typical of our products. That said, if any item does not meet your expectations, we absolutely accept returns and provide refunds in accordance with our return policy.

We take feedback seriously and would never intentionally ignore a customer seeking assistance. We have reached out to you directly to resolve this matter as quickly as possible. If you are still willing, please contact us at customerservice@markethairextension.com
with your order number so we can prioritize your case immediately.

We remain committed to improving our service and ensuring every customer feels heard and supported.

Kind regards,
Jacky
Customer Support Team

5つ星のうち5の評価

I have ordered from here for years up…

I have ordered from here for years up to maybe 6 years ago. I would get ponytail pieces and clip ins. Prices are way cheaper than alot of retails and it's good quality m just ordered another pair of curly clipons as I haven't ordered in a long time. Exited to receive this. Thank you!

2026年2月19日
自発的なレビュー
5つ星のうち5の評価

Testimony

I’ve trusted Market Hair Extensions for over 10 years, and they’ve never disappointed me. I’ve worn different types of their extensions, and the hair quality is always beautiful and long-lasting. It’s rare to find extensions that are both affordable and durable, but this brand delivers every time. Highly recommended

2026年2月14日
自発的なレビュー
5つ星のうち5の評価

Indian hair extension

Indian hair extension, Very good quality this year went with 9 pieces of hair and white blonde hair 34 inches to dye it pink last year was 10 pieces bleach blonde so changed it up this year to white blonde you would really get the 12 month mark out of them if you treat them like the way you treat your own hair even longer would recommend white blonde if your going for a red pink blue colourful colours

2025年12月10日
自発的なレビュー
5つ星のうち5の評価

I love Markethairextension

I love Markethairextension as I always find the perfect colour match. I have used different hairextension products over the last 15 years and have always received high quality and good customer service. Have recommended this page to friends and will continue to shop here.

2025年10月16日
自発的なレビュー
5つ星のうち2の評価

So unhappy

After buying for several years, the batch I received was very tangled and had a ton of split ends. My hair looked awful. I contacted customer service and after a few messages back and forth and providing photos, I was completely ignored. I have yet to receive a refund or replacement and think this company is a little scammy in its practices. Will be going somewhere else from now on.

2025年7月21日
Markethairextension ロゴ

Markethairextension からの回答

Dear Customer,

We’re truly sorry to hear about your recent experience — this is definitely not the level of quality or service we aim to provide. Our customer care team takes all feedback seriously, and we’d really like to make things right for you.

Could you please contact us again at customerservice@markethairextension.com
with your order number? We’ll personally look into your case and arrange a suitable solution — whether that’s a replacement or refund — as soon as possible.

We value all our long-term customers deeply and continuously work to improve both our product quality and communication. Thank you for bringing this to our attention and giving us the opportunity to do better.

Warm regards,
Jacky – Customer Care Team

5つ星のうち5の評価

Best hair ever :)

Have been buying hair from MHE for years, always receive the best hair!! It last for so long aswell!! The 30inch is my favourite will be getting more soon :)

2025年9月26日
自発的なレビュー

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