This was the third canvas i have purchased from this company which sadly arrived marked, however ,within 1 day ,a new way was sorted and depatched and arrived looking fabulous. Excellent service as al... もっと見る
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Excellent service & brilliantly printed posters. Even A0 sizes are superb..Brought from multiple times, and always very pleased with everything. Highly recommended.
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I was surprised that when the 525 piece puzzle arrived it was in a 5" x 7" box. The puzzle pieces were significantly smaller than a regular jigsaw puzzle. And the quality of the picture was a bit of... もっと見る
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Excellent customer care. Items are very good quality. Turnaround time from placing order to shipping out is very quick. E mail updates are provided throughout the order process. Very helpful with quer... もっと見る
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企業情報
当該企業による記述
Founded in 2002, Media Storehouse is a family run supplier of wall art and prints. Our prints are on high quality archival paper with 100% money back guarantees. We believe great art should be accessible, personal and lasting. That's why we have spent over 20 years curating one of the world's most diverse collections of prints. From iconic moments in sport and history to fine art, wildlife photography and vintage travel posters We partner with leading picture libraries, archives, museums, and photographers to produce premium prints, frames, puzzles and photo gifts from professional labs in the UK, USA, Europe, and Australia. Today we work directly with picture libraries, archives, museums, and photographers around the world to bring curated photography into homes and offices.
連絡先
Unit 501, Wenta Business Centre, Colne Way, Watford, WD24 7ND, London, 英国
- +44 (0) 1923 988877
- sales@mediastorehouse.com
- www.mediastorehouse.com
4.3
優良
297件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Nearly a year later and no response.
Well I emailed Media Storehouse in December 2023 requesting a copy of a front page of a local newspaper. The article description and date of the publication was given. To date I haven’t had any reply despite emailing a further 2 times to chase the request.
2024年11月1日
自発的なレビュー
Media Storehouse からの回答
Thank you for sharing your feedback with this community.
We’d like to clarify that Media Storehouse operates image stores on behalf of a diverse range of partners. While we strive to ensure all requests are addressed promptly, it's possible that your request may have been missed in the forwarding process.
To assist you more effectively, we recommend reaching out directly to the Reach Photo Sales quoting the reference number - desk@mirrorpix.com
Thank you for your understanding.
They have a range of images. They will make it right if the image gets lost in the mail.
I appreciate that Alamy had the image I needed for a project. When it didn't arrive by the promised date, I inquired and received an answer. The first photo was apparently lost in transit. They made it right by sending me another photo.
2024年10月25日
Media Storehouse からの回答
We're glad to hear that you found the image you needed and that our team was able to assist you when there was an issue with delivery. We strive to provide excellent service, and we're happy that we could resolve the situation by sending you another photo. Thank you for your kind feedback Tawn.
Everything was fine including the vast…
Everything was fine including the vast selection of photos online, but mine - an aerial photo - was a bit blurred, maybe to be expected.
2024年10月25日
Media Storehouse からの回答
Thank you for your feedback!
We’re glad you enjoyed our vast collections and we appreciate your comments regarding the aerial photo. We provide products with a good quality resolution that aligns with the dimensions of both print and digital images. While we strive to maintain high-resolution images across our range, factors such as image size and viewing distance can influence the perceived clarity. Larger prints are typically intended to be viewed from a slightly greater distance, allowing viewers to appreciate the details and overall composition without focusing too much on individual pixels.
If you're looking for a sharper alternative, please let us know, and we’ll be happy to assist you further. Your satisfaction is important to us!
Media Storehouse からの回答
We’re happy you’re pleased with our photo print and service. Thank you for taking the time to post this review Barry.
Quick delivery of framed print via Alamy
The frame looked a little cheaper than expected, but the mounting and framing process of the photo was well done, with a caption nicely set too, and very prompt delivery.
2024年9月25日
Media Storehouse からの回答
Thank you for your feedback! We’re glad to hear that you were happy with the photo mounting, framing process, and prompt delivery. We will take your comments about the antique frame into consideration as we continue to improve. We appreciate your support and hope to serve you again in the future!
The purchased article arrived promptly
The purchased article arrived promptly, well-packaged and good quality
2024年9月26日
Media Storehouse からの回答
Thank you for your kind review Elizabeth! We're thrilled to hear that your poster print arrived promptly and in great condition. We're also glad that you're satisfied with the quality of the product. We look forward to serving you again in the future!
Media Storehouse からの回答
Thank you so much for your feedback Mick! We're happy to hear that you loved the 10cc greetings card and that our delivery met your expectations. Your satisfaction is our top priority, and we're glad to have provided you with a great experience. We look forward to serving you again soon! 👍
Media Storehouse からの回答
Thank you for your feedback John! We're glad to hear that you found the ordering process easy and our service prompt. Making things convenient for you is a priority.
Very prompt service is so important.
2024年9月26日
Media Storehouse からの回答
Thank you so much for your kind feedback Wynford! We're pleased to hear that you appreciate our prompt service. As a returning customer, your satisfaction is incredibly important to us, and we’re committed to maintaining the level of efficiency and care you’ve come to expect. We look forward to serving you again soon!
Good image selection
Good image selection. Photos received and sturdy cardboard mailer in excellent condition (wrapped / sealed in cellophane within. Show attention to detail and customer satisfaction.
2024年8月27日
Media Storehouse からの回答
Thank you for your review David! We're pleased to hear that you enjoyed our image collections and that your photos arrived in excellent condition too. We take pride in our attention to detail and customer satisfaction, and your feedback reinforces our commitment to quality. We look forward to serving you again!
Media Storehouse からの回答
Thank you for your kind words Deborah ! We're pleased to hear you were happy with the prompt service and quality of your photo print. We look forward to serving you again!
I wanted 5 A4 excellent quality prints…
I wanted 5 A4 excellent quality prints of Copyrighted imagery from illustrative art between 1890 and 1930.
All 5 were available on the Media Storehouse database and straightforwardly ordered along with the imagery documentation reproduced on the back.
VERY pleased with the end product which came neatly and protectively packed so that it would make its way through the Postal System undamaged.
An excellent experience. THANK YOU.
2024年8月27日
Media Storehouse からの回答
Thank you so much for your wonderful review! We're thrilled to hear that you are pleased with the greetng card prints and that they arrived safely. We take great pride in ensuring that our products are of the highest quality and that they reach our customers in perfect condition. It's fantastic to know that you had an excellent experience with us and that the imagery documentation met your expectations. Your kind words are greatly appreciated, and we look forward to serving you again in the future Gerard.
Very helpful and always pleasantly…
Very helpful and always pleasantly surprised when they have new additions.
2024年8月27日
Media Storehouse からの回答
Thank you for your continued support and for being a valued returning customer! We're delighted to hear that you've had a pleasant experience with us and that new additions to our collections have been a pleasant surprise. It's always a pleasure to assist you, and we’re pleased that you find our service helpful. We look forward to providing you with more beautiful prints in the future. Thank you again for your kind words and loyalty Kyri!
Media Storehouse からの回答
Thank you for leaving a 5-star review Henry and for choosing Media Storehouse for your greeting card.
Very efficient delivery service but…!!
Very efficient delivery service but quite expensive. Quality of jigsaw could be better. Picture was a little blurred which made finding a lot of the pieces very hard.
Overall I’m pleased as one of the riders featured is a very good friend of mine and raced on The Isle of Man TT many times when he was a young man.
2024年7月26日
Media Storehouse からの回答
Thank you for taking the time to share your feedback Richard. We appreciate your comments regarding the efficiency of our delivery service, and are glad to hear that you enjoyed the connection to your friend featured in the puzzle.
We take great care in our production process to ensure that all products are an accurate representation of the original artwork. Our goal is to preserve the artistic character and authenticity of images that makes each piece special.
Thank you once again for your support and for being a part of our community. If you have any further thoughts or concerns, please feel free to reach out directly at sales@mediastorehouse.com
Great quality prints
Great quality prints, swift service. And the product was perfectly protected within the delivery box. I was worried it could be damaged in transit, but it was incredibly well protected.
2024年7月25日
Media Storehouse からの回答
Thank you so much for your feedback Dona! I's lovelyto hear that you were pleased with the quality of the mounted prints. Ensuring that our products arrive in perfect condition is a top priority for us, so it's fantastic to know that the protective packaging met your expectations. Your satisfaction is our motivation, and we look forward to serving you again in the future!
My print arrived very quickly and very…
My print arrived very quickly and very well packaged. Great service and quality.
2024年7月26日
Media Storehouse からの回答
Thank you for sharing your positive experience Susan! We're delighted to hear that your greeting card arrived quickly and was well-packaged.Your satisfaction with both the service and the quality of the card is appreciated and we look forward to serving you again in the future!
The pictures are perfect and they were…
The pictures are perfect and they were shipped out immediately
2024年7月25日
Media Storehouse からの回答
Thanks for choosing Media Storehouse Australia for your photo print and greetings card and for posting this review, Douglas.
Packaging inadequate
Unfortunately the packaging used allows the photo to be bent . You very kindly sent a replacement free of charge however this was also bent even though handed directly to me by the postman .
2024年7月26日
Media Storehouse からの回答
Thank you for your feedback, and we’re truly sorry to hear about the issues with the replacement photo. We strive to ensure our products arrive in perfect condition, and it’s disappointing to learn that this has not been your experience.
We appreciate your understanding in allowing us to send a replacement, and we would like to investigate this further. If possible, could you please send us photos of the bent photo and the packaging to sales@mediastorehouse.com? This will help us address the issue more effectively. Thank you for your patience, and we’re committed to making this right for you Melanie!
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