Bought another set of these top quality Bowers & Wilkins P5-S2 Headphones. Advertised as Refurbished but actually Brand New, must just be old obsolete stock as I bought my original pair over 10 years... ãã£ãšèŠã
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Wow is the best way to describe my experience. Always apprehensive about ordering reconditioned equipment. But orderedit Sunday night and got it Tuesday. Looks brand new fantastic refurbished job and... ãã£ãšèŠã
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Update: There were a technical problem on our side. Emails from the seller ignored by our IT, they just stopped before my inbox or spam folder. After checking with IT tema the emails are arrived so... ãã£ãšèŠã
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Ordered a Dell XPS 17 laptop from NDC. Arrived promptly, but I had cause to return the item & request a refund. Communicated with NDC sales via email, whom also responded promptly. Sent the unit back... ãã£ãšèŠã
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NDC ã«ã€ããŠ
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Looking for a great value Dell Laptop?
We sell Dell XPS, Precision, Alienware, G-Series, Latitude and Inspiron laptops, all at prices well below the standard RRP.
We also stock a huge range of accessories, peripherals and OEM components, so if you prefer to do your own upgrades & maintenance â or if youâre just expanding your setup â weâve got you covered!
WHY BUY FROM US:
⢠We have over 20 years of experience in the IT industry
⢠All the items we advertise as being in stock are owned and held in the UK, by us, ready to ship. We do not drop-ship, advertise âghost stockâ or stock owned by other companies
⢠Express delivery available for all items ordered online
⢠Discounts available on trade / volume orders
⢠We are a Top-Rated Seller on eBay with Positive Feedback of 99.7% and Feedback score: 145,000+ (as of 2023)
ABOUT OUR REFURBISHED LAPTOPS:
Our stock comes directly from the original manufacturer. They have been returned to them for a variety of reasons, sometimes simply because they are unwanted, meaning they often arrive in unused condition.
Regardless, they are rigorously tested by our in-house engineers and â if necessary â refurbished to the highest possible standard. The refurbish process involves a full data clean and re-installation of the operating system, so your new laptop is as close to shop-new as we can make it!
Any cosmetic or mechanical issues that cannot be rectified are always clearly described on the product listing, enabling you to buy with confidence.
So why not treat yourself to a laptop that has had a second Quality-Control check, and save money in the process?
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4 Redgate Lane (Copping Street), M12 4RY, Manchester, è±åœ
- 0161 327 2457
- sales@service-x.uk
- www.ndc.co.uk
4.7
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Product came broken
Product came broken. And wonât reply to emails for an exchange or refund
2023幎8æ12æ¥
NDC ããã®åç
Hi Anisa, thanks for getting in touch.
I can see that we have been replying to you last week and that you've requested collection for the faulty item. Your last email to us came through at 21:05 on Saturday. Unfortunately we are unable to guarantee a reply to support tickets/emails on weekends (as mentioned on the About Us section of our website), as we aren't a 24/7 retailer. Despite this, I see that my colleague had emailed you on Saturday to inform you of the options for collection or drop-off.
Someone will be in touch with you shortly to confirm your selection. As you can see from this message, we're responding at the first available opportunity at the start of the new week.
Hopefully once it's all sorted, you'll consider revising your review, based on how we resolve this issue for you.
Kind regards,
NDC
One of the few places i could find whoâŠ
One of the few places i could find who had a dell g7-7790 "palmrest with backlit nordic keyboard" in stock to replace my own who i spill a softdrink on.
Speedy delivery despite having to pass customs and it worked perfectly (replaced it an before writing this) :D .
2023幎8æ6æ¥
NDC ããã®åç
Thanks for the review and we're glad you're able to type again!
Wow is the best way to describe it
Wow is the best way to describe my experience. Always apprehensive about ordering reconditioned equipment. But orderedit Sunday night and got it Tuesday. Looks brand new fantastic refurbished job and arrived with the latest Windows updates. Ready to use out the box. Battery as good as stated and I am more than impressed with my purchases
2023幎8æ5æ¥
NDC ããã®åç
Hi Lee! Thanks so much for your review and we're so glad that you're happy with your laptop!
Extremely fast and efficient service
Extremely fast and efficient service. Product exactly as described
2023幎7æ30æ¥
NDC ããã®åç
Hi William, thanks for the feedback. Glad you were happy with your purchase!
NDC ããã®åç
Hi Bruno, thanks for the review and we're glad you're happy with your purchase!
Reasonable pricing in product
Reasonable pricing in product, shipment and tax exemption.
2023幎7æ5æ¥
NDC ããã®åç
Hi Marco, thanks for the kind review. Glad you're happy with the service!
NDC ããã®åç
Hi Jayne, thanks for taking the time to leave such a kind review. Glad you were happy with the product and service!
The product that I needed for a laptopâŠ
The product that I needed for a laptop repair at a good price. Easy to order and arrived on time.
2023幎7æ1æ¥
NDC ããã®åç
Thanks for the kind review and we're glad you're happy with the service!
The right part arrived
The right part arrived. In a very good pakage. Within a very short delivery time.
2023幎6æ28æ¥
NDC ããã®åç
Hi Ron, thanks for the kind review, glad you were happy with our service!
NDC ããã®åç
Hi Ian, thanks very much for leaving us a review, glad you were happy with the price and service!
Excelent service
Spare part already on stock. Reasonable pricing. Very quick expedition. Problemfree transport to France. Next time I need a spare part NDC will be the first I look at.
2023幎6æ15æ¥
NDC ããã®åç
Hi Jens, thank you for the kind review and we're glad you're happy with the parts and service!
No complaints at all about the service
No complaints at all about the service. I ordered the item for a 2-3 day delivery and it arrived on the second day.
2023幎6æ5æ¥
NDC ããã®åç
Hi Steven, thanks for the kind review, glad you were happy with the service!
I have ordered a palm rest for my XPSâŠ
Update 27-6-2023: They have sent me a new one and it is in a perfect condition, and I really want to thank their support team
-----------------------------------------------
I have ordered a palm rest for my XPS 13 9380 and the one I have received is a refurbished one with all the holes on it for screws have no threads for those screws to be tightened. Terrible experience with them. I am amazed that if there was any eye inspection or quality control on the items they send, it would be very obvious that all the screw holes have no threads inside them. Won't order from them again unless they have fixed this horrible mistake. They just wasted my time and money (2 weeks waiting for the order to arrive and the order cost + customs)
2023幎5æ27æ¥
NDC ããã®åç
Edit: Glad we could help and that you're happy with the product and after-sales service. Thanks also for updating your review to reflect your overall experience... many people aren't as kind!
Best,
NDC
-----------------------------------------------
Hi Abdelhamid, thanks for getting in touch.
I see that you only reached out to us yesterday and therefore we haven't had a chance to rectify the problem yet. We get our stock directly from Dell and, although we do check them rigorously, we receive literally thousands at a time so it is possible that a damaged one could have slipped through (as an example, we took receipt of 240 boxes of palmrests & keyboards just yesterday, with each keyboard box containing 100 units). Any that are identified as damaged are removed before being put on sale but we're only human, and mistakes happen.
As my colleague mentioned yesterday afternoon, we've never had anyone raise this as an issue in twenty years of buying Dell stock, so it's extremely uncommon. Due to the high volume of items, it would be unfeasible for us to peer into every single screw hole of every palmrest. If we did that, we'd never have the time to put them on sale.
I see that you sent images of the problem to us this morning. Also that you have already been offered a return or refund. If you let us know how you'd like to proceed, we'll get it sorted.
Hopefully then you'll be kind enough to revise your review, based on how we help you.
Regards,
NDC
Excellent service
I ordered a refurbished Razer Blade 15 (mid 2019 base model). I was looking into buying a newer model
at first but found the refurb on the NDC website. I was quite skeptical at but £650 was too good of a bargain. The Laptop arrived the next day and came with original packaging and hardware. The laptop itself looks brand new. I fired it up and factory reset the PC and it works like a dream. Honestly very happy with this purchase and i will definitely be using these guys again. Easy 5 stars.
2023幎6æ3æ¥
NDC ããã®åç
Hi Danny, thanks for the great review! Hope you enjoy the Razer, they're very nice machines... and a bit of a steal at £650!
Great packaging
2023幎5æ9æ¥
NDC ããã®åç
Hi, thanks for the review. Glad you're happy with your purchase!
Dell Inspiron N5030 UK keyboard
Found the required item on their site at competitive price. Item promptly dispatched, arrived within forecast timescale. Item well packaged, received in perfect condition.
2023幎5æ1æ¥
NDC ããã®åç
Hi Mike, thanks for your order and the kind review. Glad you're happy with everything!
NDC ããã®åç
Hi Vitaliy, glad you're happy and thanks for the review!
NDC ããã®åç
Hi Juan, thanks for the review, glad you were happy with the service!
Very efficient and competent service
Very efficient and competent service. Product was as described, was well packaged in sturdy packaging.
2023幎5æ1æ¥
NDC ããã®åç
Hi Ralph, thanks so much for the kind review, glad you're happy with your purchase!
NDC ããã®åç
Hi Stefan, thanks for the wonderful review!
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