Neptune - Hove レビュー 

105
TrustScore 5段階評価の5

4.8

379 Kingsway, BN3 4QD Hove, East Sussex, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

A beautiful and welcoming showroom of all their delightful pieces. It is perfectly laid out so that you can imagine what your rooms would look like. (I wish I could afford one of their kitchens!) :) E... もっと見る

企業が回答しました

5つ星のうち5の評価

The sales staff were polite, knowledgeable and very helpful.I ordered two large mirrors. I have never received a delivery that was so well packaged. The delivery men were brilliant, they unpacked bot... もっと見る

企業が回答しました

5つ星のうち5の評価

The delivery team were fantastic and very accommodating. They took their time to work out the best way to get 2 very large sofas into a very tight space! They were patient, respectful and resourceful... もっと見る

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5つ星のうち5の評価

We’ve bought quite a few pieces of furniture from Neptune in Hove and love both the quality and the style, The customer service is also excellent. Recently we had a beautiful super-king sized bed deli... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. ガーデン家具
  4. インテリア デザイナー
  5. キッチン用品店
  6. リビングルーム用家具の店

Neptune - Hove について

当該企業による記述

Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.

We’re Neptune.

We do what we do because we believe our designs can make your life that little bit happier, easier and better.

We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.

We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.

Reviews

At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.

Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.

Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.


連絡先

  • 379 Kingsway, BN3 4QD, Hove, East Sussex, 英国

  • 01273 458459

4.8

優良

TrustScore 5段階評価の5

105件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.8

すべてのレビュー

(105)

過去12か月のレビュー数: 2,241

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Aways

Aways, very helpful and friendly staff and very efficient service.
My only gripe is your LED AR 50 light bulbs do not last very long and are very expensive.

2024年3月13日
Neptune - Hove ロゴ

Neptune - Hove からの回答

Thank you for your lovely review. I'm so sorry that your bulb hasn't lasted. Please call me on 01273 458459 and I'll try and resolve this for you. Many thanks Toby

5つ星のうち5の評価

Kitchen & Utility ...so happy

We have had our kitchen and utility designed and fitted by Neptune Hove. They have been a pleasure to deal with and we're absolutely over the moon with the results... a real life changing purchase for us, and hopefully a kitchen for life!

2024年2月6日
Neptune - Hove ロゴ

Neptune - Hove からの回答

Thanks so much for your lovely review Sophie. It's been a pleasure working with you too! I know that you'll as fond of your kitchen as I am of mine and I can't wait to see it! Toby and the Hove Team

5つ星のうち5の評価

Good Service & Product

Kept informed of delivery by helpful and friendly staff.
Good quality product. Nice store when I collected chair cushions so will be back to browse.

2024年1月5日
Neptune - Hove ロゴ

Neptune - Hove からの回答

Thanks for your kind words Jane, we're very grateful. See you soon...Toby and the Hove Team

5つ星のうち5の評価

The team at Hove Neptune were very…

The team at Hove Neptune were very helpful & friendly & I’m very pleased with my order, thank you!

2023年11月25日
Neptune - Hove ロゴ

Neptune - Hove からの回答

Thanks for your lovely review Laura, very kind indeed! See you soon. Toby and Team Hove

5つ星のうち5の評価

Excellent Service

We dealt with Toby at Hove who was incredibly helpful throughout the purchase and delivery! We ordered the Wycombe Table which arrived two days later! Gorgeous table, beautifully made. Delivery drivers were friendly and put the item together! Honestly couldn’t fault the service from start to finish. And thank you Toby for getting the delivery done so quickly. Pleasure to deal with you!

2023年11月2日
Neptune - Hove ロゴ

Neptune - Hove からの回答

Wow! Thanks Lara, I've gone bright red! Looking forward to lookingt after you both again. Have a lovely weekend. Toby and the Hove Team

5つ星のうち5の評価

Beautiful products

Beautiful products, lovely quality. The Hove branch team are helpful and friendly. Their home design help has been great, advising us how to style our home with their products. Neptune is definitely our favourite company!

2023年10月27日
Neptune - Hove ロゴ

Neptune - Hove からの回答

Thanks so much for your lovely review Anna, it means so much to us. We look forward to welcoming you again soon. Toby and the Team

5つ星のうち5の評価

As we live in Devon, we made our purchase by telephone

As we live in Devon, we made our purchase by telephone call to the Hove Branch. On visits to the store, everyone always welcoming, polite and helpful, rather like home from home. The item we ordered arrived on time. The delivery personnel were extremely polite and on time with the delivery. We are extremely pleased with our order. Customer care is tip top. Thank you to all

2023年10月25日
Neptune - Hove ロゴ

Neptune - Hove からの回答

Thank you so much for popping in to the Hove store. It means so much when you live in Devon. We truly appreciate your support! Please don't hesitate to contact us if we can help in any way. Toby

5つ星のうち5の評価

Neptune Kitchen Fitting

The staff at Neptune managed the project very well.
They were friendly, professional and easy to contact with plans and alterations being made at the Hove shop. The furniture was delivered on time after a comprehensive survey.The schedules were adhered to.There was some waiting time with lamps and taps but this was more to do with Brexit! We would have no hesitation to recommend the Neptune experience.

2023年8月14日
Neptune - Hove ロゴ

Neptune - Hove からの回答

Thanks Hanalore and Robin! It's been a real pleasure working with you on your beautiful kitchen. We can't wait to take some pics and show it off. Toby and Team

5つ星のうち5の評価

A great company

A great company who provide great furniture and an excellent delivery service. The staff are always welcoming and helpful.

2023年5月30日
Neptune - Hove ロゴ

Neptune - Hove からの回答

Wow, thanks Shelley! So kind of you to leave a lovely review. Come again soon - Toby and Team

5つ星のうち5の評価

Excellent service

Excellent service, first rate Company nothing to much trouble.they gave me all the help l needed , explaining which was the best product for my flooring. highly recommend

2023年5月23日
Neptune - Hove ロゴ

Neptune - Hove からの回答

Thanks for leaving such a lovely review Jan, we're very grateful! Your house (and floor) look stunning. Looking forward to seeing you both soon. Toby and Team

5つ星のうち5の評価

Chose Neptune Hove to design our new…

Chose Neptune Hove to design our new kitchen and we are delighted. The planning and design process was great and we got good advice and support from the team - Laura, Heidi and Gary. Craig and Dean were really knowledgable and experienced installers for Neptune. Great job. Everyone made this a smooth process for us and we love the kitchen.

2023年1月23日
自発的なレビュー
Neptune - Hove ロゴ

Neptune - Hove からの回答

It's very kind of you to leave such a lovely review Natalie. The team are delighted that you love your kitchen and that the process went smoothly. Please come back and see us soon. Toby and the Hove Team

5つ星のうち5の評価

A lovely friendly welcome when we…

A lovely friendly welcome when we entered the store in Hove we were offered a delicious coffee. Loved the cups so I purchased some! I wish every store was so customer friendly!

2023年4月15日
Neptune - Hove ロゴ

Neptune - Hove からの回答

Thanks for your lovely review Sue (there's no such thing as a free coffee!!). Come and see us again soon. Toby and the Hove Team

5つ星のうち5の評価

Attention to detail

Craig Allan and team have done such a lovely job in finishing off the snagging items on our kitchen. Absolute A1 attention to detail!

2023年2月16日
自発的なレビュー
Neptune - Hove ロゴ

Neptune - Hove からの回答

Thanks Erin, I'm so glad. Craig is superb, we're so lucky to have him. See you soon I hope. Toby and the Hove Team

5つ星のうち5の評価

Such a stylish efficiently run shop

I’ve been purchasing furniture, mirrors, paint, soft furnishings etc for years from Neptune Hove & have always been treated very well by them. Nothing is too much trouble & larger items have been delivered personally which was very much appreciated.
It’s always a pleasure to visit the shop which is stylish, friendly & beautifully set out.

2023年1月26日
Neptune - Hove ロゴ

Neptune - Hove からの回答

Dear Jill,
We are thrilled with your lovely review, thanks so much! You are always welcome in store and it's a pleasure delivering to your gorgeous house. Toby and Team

5つ星のうち5の評価

Great experience

The sales staff were polite, knowledgeable and very helpful.I ordered two large mirrors. I have never received a delivery that was so well packaged. The delivery men were brilliant, they unpacked both mirror so I could check them. I rang the showroom to say how impressed I was.
I am so happy with both.

2023年1月13日
Neptune - Hove ロゴ

Neptune - Hove からの回答

We're so pleased that you love the mirrors and the delivery went smoothly. Thanks so much for the kind feedback Mrs Austin, we hope to see you back in store soon. Toby & Team

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