A beautiful and welcoming showroom of all their delightful pieces. It is perfectly laid out so that you can imagine what your rooms would look like. (I wish I could afford one of their kitchens!) :) E... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
A beautiful and welcoming showroom of all their delightful pieces. It is perfectly laid out so that you can imagine what your rooms would look like. (I wish I could afford one of their kitchens!) :) E... もっと見る
企業が回答しました
The sales staff were polite, knowledgeable and very helpful.I ordered two large mirrors. I have never received a delivery that was so well packaged. The delivery men were brilliant, they unpacked bot... もっと見る
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The delivery team were fantastic and very accommodating. They took their time to work out the best way to get 2 very large sofas into a very tight space! They were patient, respectful and resourceful... もっと見る
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We’ve bought quite a few pieces of furniture from Neptune in Hove and love both the quality and the style, The customer service is also excellent. Recently we had a beautiful super-king sized bed deli... もっと見る
企業が回答しました
当該企業による記述
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
379 Kingsway, BN3 4QD, Hove, East Sussex, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Aways, very helpful and friendly staff and very efficient service.
My only gripe is your LED AR 50 light bulbs do not last very long and are very expensive.

Neptune - Hove からの回答
We have had our kitchen and utility designed and fitted by Neptune Hove. They have been a pleasure to deal with and we're absolutely over the moon with the results... a real life changing purchase for us, and hopefully a kitchen for life!

Neptune - Hove からの回答
Kept informed of delivery by helpful and friendly staff.
Good quality product. Nice store when I collected chair cushions so will be back to browse.

Neptune - Hove からの回答
The team at Hove Neptune were very helpful & friendly & I’m very pleased with my order, thank you!

Neptune - Hove からの回答

Neptune - Hove からの回答
Quality store and products with excellent customer service.

Neptune - Hove からの回答
We dealt with Toby at Hove who was incredibly helpful throughout the purchase and delivery! We ordered the Wycombe Table which arrived two days later! Gorgeous table, beautifully made. Delivery drivers were friendly and put the item together! Honestly couldn’t fault the service from start to finish. And thank you Toby for getting the delivery done so quickly. Pleasure to deal with you!

Neptune - Hove からの回答
Beautiful products, lovely quality. The Hove branch team are helpful and friendly. Their home design help has been great, advising us how to style our home with their products. Neptune is definitely our favourite company!

Neptune - Hove からの回答
As we live in Devon, we made our purchase by telephone call to the Hove Branch. On visits to the store, everyone always welcoming, polite and helpful, rather like home from home. The item we ordered arrived on time. The delivery personnel were extremely polite and on time with the delivery. We are extremely pleased with our order. Customer care is tip top. Thank you to all

Neptune - Hove からの回答
The staff at Neptune managed the project very well.
They were friendly, professional and easy to contact with plans and alterations being made at the Hove shop. The furniture was delivered on time after a comprehensive survey.The schedules were adhered to.There was some waiting time with lamps and taps but this was more to do with Brexit! We would have no hesitation to recommend the Neptune experience.

Neptune - Hove からの回答

Neptune - Hove からの回答
A great company who provide great furniture and an excellent delivery service. The staff are always welcoming and helpful.

Neptune - Hove からの回答
Excellent service, first rate Company nothing to much trouble.they gave me all the help l needed , explaining which was the best product for my flooring. highly recommend

Neptune - Hove からの回答
Chose Neptune Hove to design our new kitchen and we are delighted. The planning and design process was great and we got good advice and support from the team - Laura, Heidi and Gary. Craig and Dean were really knowledgable and experienced installers for Neptune. Great job. Everyone made this a smooth process for us and we love the kitchen.

Neptune - Hove からの回答
A lovely friendly welcome when we entered the store in Hove we were offered a delicious coffee. Loved the cups so I purchased some! I wish every store was so customer friendly!

Neptune - Hove からの回答
Craig Allan and team have done such a lovely job in finishing off the snagging items on our kitchen. Absolute A1 attention to detail!

Neptune - Hove からの回答
I’ve been purchasing furniture, mirrors, paint, soft furnishings etc for years from Neptune Hove & have always been treated very well by them. Nothing is too much trouble & larger items have been delivered personally which was very much appreciated.
It’s always a pleasure to visit the shop which is stylish, friendly & beautifully set out.

Neptune - Hove からの回答
The sales staff were polite, knowledgeable and very helpful.I ordered two large mirrors. I have never received a delivery that was so well packaged. The delivery men were brilliant, they unpacked both mirror so I could check them. I rang the showroom to say how impressed I was.
I am so happy with both.

Neptune - Hove からの回答
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